The woman working at this LUSH really helped me by explaining the various products and letting me smell/try some of them. I don’t remember her name, but she was also from Chicago and she had good tattoos on her arms. She is a diligent employee who deserves a shout out for doing a good job even when management isn’t watching. She wasn’t dull or looking at her phone (as many employees seem to be, bored or annoyed you are there) . She was engaging and excited about the products she was selling. Anyway, I’m super excited for the products she helped me choose. I love LUSH and I’m glad I was able to come here and have this experience.

Immediately was treated like a dog the moment I walked in. I turned right around and left. If that’s the first encounter, I’m not sticking around to find out what the rest of the experience is like.

Love lush! The workers are incredibly friendly and super helpful. Their products, while higher priced, are amazing and feel nice. I have to give it 4 stars because it is an awful long wait to get into the store. Im very happy to see theyre taking COVID seriously but it took away from some more of our shopping because we had to wait. But overall would recommend and I will be stopping by again!

Excellent store. The beard and face was is the best there is. Highly recommend.

Found a really cute pink mini backpack with pearls on the front.

Love their products and the staff are always so helpful and friendly

Stopped in to buy a nice set as a Christmas gift. I was the only customer. A bossy woman met me at the door. She told me to get my mask on properly then began spraying my hands with disinfectant then informed me that if I wanted to smell any products Id have to do it through my mask. She then perkily asked what Id be buying today. I said nothing and left as I dont need to be treated like that. Lush isnt the only place that sells bath bombs. Trying to support business but some really need to close until covid ends if they are that worried about it.

I went to a lush Birthday. It was worth it. We made a bath bomb and had a facial. The employees were very nice. Personally Luarn was very nice I love her they should give her a raise!!! 👌🎉🎁Her blue hair is the best!💓

The workers are helpful and friendly. Even during a pandemic they are providing good and friendly customer service.

Helpful and kind. Gave product suggestions based on my needs. Very knowledgeable. Great experience

Very friendly and helpful staff, but the smell was overwhelming to me so I couldnt stay in the store very long

The yog nog feels very good on skin and smells good all of the yog nog products 10 out of 10 recommended but it sucks because its seasonal

Shopping in this store was a nightmare! The staff was extremely rude. They would only allow two people in the store at one time with their four staff me members and YELLED at you for lowering your mask to smell a scent. If they are this concerned about Covid they need to SHUT THEIR DOORS!

Off the bat Lush has, hands down, the best employees. They are super knowledgeable about the products, ingredients, and scent profiles. The employees are are willing to answer questions or suggest a product that you may be unfamiliar with. The store itself is always clean and smells absolutely AMAZING! The range of products provides a little something for everyone and leaves your skin feeling refreshed rather than weighted down by chemicals and harsh ingredients. The pricing is reasonable for the quality you are getting when you purchase something from Lush.

This location is filled with attentive, optimistic employees that are always willing to help find the perfect product. My husband is more of a LUSH person than I am (nothing personal... I just dont use fancy products often) - But he comes back here frequently for very specific things often. He is a bit picky, so I know the products must be amazing for him to keep coming back! Add to the fact, the entire store always smells incredible every time I step in... its always worth a stop inside to browse and sniff.

Lush was so enjoyable! The employees were very helpful and nice, they had great products, and the service was amazing! There was a very helpful employee that helped me get products that matched my skin, even recommended what she liked best, and what she thought would suit me. I gave this place five stars, and if you need anything from bath bombs to facial cleansers, go to Lush!

As always, Lush is fantastic! We found some great items for myself, love the shampoo bars, dirty body spray was a hit with myself and my wife and I can remember the scent I got for the body soap bar, but I love using it. My wife got a few items she knows and loves, and she got more henna hair dye, which she has been using for about 3 years and always gets compliments on.

Loved this store until I looked at the ingredients of the products I’ve been buying. Parabens, sulfates, etc... I returned the products I recently purchased (most of which I had purchased for my kids.)

I bought a great face scrub here! My only complaint is something in the store set of my asthma and the staff helping us arughed saying everythings all natural. Just because its all natural doesnt mean I cant be allergic to it.

Can’t get more than two sample they say there is a limit and they’re small less dime size of product. How am supposed to test out shampoo conditioner body was or anything... so I come in multiple times to get a decent amount to even get one proper useful sample out of it. Most the product sticks to the sides of the container cause of the minimum product they give. If you come back for samples they’re extremely rude about it or ask why. I’ve been turned down samples and I’m a paying costumer? I literally watch them give other people samples after saying no. When I’m trying to buy items it’s nice to have help but they literally hover over you even when you tell them no it’s okay your only looking they still try to sell you things. I feel maybe cause the store is so tiny and I feel over lapped so it’s kinda hard to have personal space. But still I feel like should be about to shop with a hassle.

The staff is super friendly, even when youre just browsing, and extremely helpful. The whole place smells amazing, and products are wonderful.

Lovely staff, wonderful products. Anyone who complains about employees asking questions has obviously not worked retail before. The size of the store and occasional baby boomer shopper are the only drawbacks. Anyway, any one else happy Ronald Reagan is dead?

As an animal lover I love that all their products are vegan or vegetarian. My dog felt very welcome as well!

Got lots of good smelling stuff for my girlfriend and I cant wait to use it. Only cost me 40 bucks. Woo

I have been here a few times. Recently I went in for two face masks. The lady who helped me was very nice and very educated about the products.The most recent visit I came in for a couple more products. I got a sample of one (not a very ample amount), but the ladies were very nice.

I love lush! Great products, friendly staff. Store is a bit small, so if you dont enjoy people come during an off time.

Completely revolutionized my shower game. From solid shampoo to rose scented body conditioner, they have it all. ilysm

Informative soap people. Be warned upon entry you may acquire a headache after inhaling every smell from this soap shop. But atleast your headache smells like rosewater baby

The workers were so nice, it was my first time in lush and they just made the experience wonderful.

The workers are so helpful, knowledgeable, and pleasant. The products are amazing

I really love Lush, not so much this location. Its very small with usually about 6 works standing at every corner. They seem really nice, I just wish they wouldnt hover you and ask a million questions. have you been to Lush before? whats your favorite product have you tried this or this or this tell me, whats your favorite thing about this product The questions are ENDLESS. My mom and I were just trying to smell a couple things without getting asked a million questions, the guy practically followed us around the store. I get its their job, but if I said Ive already been here then just let us look in peace. We left the store and I didnt buy anything. Im not sure if I really want to return to this location or just stick to online..

Smells so yummy. In store demonstrations. Super cute selection, attentive staff.

I spend way too much money here but all the staff is very helpful and friendly. Great place for gifts or to treat yo self.

The products are amazing and I love the shopping experience there. The staff is upbeat and friendly as well as knowledgeable about the products.

1. Go to Lush2. Get your smell on3. Picks bath bomb, a soap, and some lotion4. Go treat yo’self

I love Lush but its gotta be a treat for me now

Easily the best smelling place in Iowa. I love the conscious effort to use little to no plastic.

Staff is always super friendly and helpful! Tons of great choices!

Great products made out of all organic natural materials

Staff was friendly and knowledgeable, they really took their time to ensure I was getting the exact product I needed.

This was the first lush store I had ever been to. Every single employee was extremely helpful in telling me all about the products and answering any questions I had.

I love Lush! Their products smell so awesome and do great things for my skin. The employees are super nice and helpful.

Really nice staff but the smallest LUSH I’ve ever been in

Staff is attentive and helpful, enjoy the variety of items, I love their hair products and feel my hair has never looked better, very eco friendly as well. Try a bath bomb, I love Lush.

I went with a friend, first time for me. Its way over priced, this is a nice store and staff was friendly. But what they are selling items for is outrageous. Crazy, over priced stuff.

The stores are always cramped. You would think that a place that can sell you coconut oil with volcanic ash for $12 an oz and prides itself on ethical consumerism would be able to afford a better space or paycheck to its employees. I only give it 3 stars because Karma makes my amygdala sieze in ecstasy.

Love the employees and products. Didnt know what I was missing in my life until I went to Lush.

Love their bath bombs!

Perfect service

Every time Ive been in to lush Ive gotten 5 star service.

Greatest customer service experience ever, and the products are awesome

Wonder natural bath products. Especially LOVE the sleep line.

Staff is very helpful. It can sometimes get a little packed but their products are amazing and worth the wait!

Staff is extremely friendly, knowledgeable, and willing to help any way they can! Always a great experience!!

Love this place! Everyone is so sweet & kind!

Amazing customer service and a amazing selection of items to best suit your taste in smell and relaxation

One of my favorite stores bath bombs

The workers were so nice they helped me a lot and I just love the stuff there everything is so pretty smells so good and everything is very good for your skin

I like it they let you test the product but they clean infront of you so that we know its clean

Very nice professional staff. Cool unique store.

Employees are super nice. Ask for a free sample of lotion when you check out.

Great place. Super helpful staff. Great products.

Products are great. I have been using them from last one year.

Staff was very friendly and very helpful walked us around the store and answered a bunch of questions!

This place smells amazing

Staff is pushy and dont let you look around without talking about everything you touch. Some items smell decent, like the bath bombs a lot.

Waited until 10:10 and store not open. Bummed came to Jordan Creek Mall to pick up specific items. No luck and no idea why store was not open.

Phenomenal customer service and Amazingly LUSH products!

Super helpful and kind, as always!

Great products, great staff!

A bit pricey, but hey, they dont test on animal, in the states anyway

I love lush

My kids love the soaps and bath bombs...a bit pricey though...

I never try it before for but I think I look cool

Fantastic store and products

Happy place

Very friendly staff!

Smells great!! Nice store!!

Bath Bombs

Love this store!!!!

The worker was amazing!!!!!!!