Worked with them many times on different occasions and for different reasons. I have bought a fare share of used trucks and vans from them.I have had work done in the service department also. A long-time friend of mine and former coworker is a service writer there Steve Griven.
Was just there to order some parts for my truck. Parts personal very helpful. Also was the cashier. Would go back for service if needed.
I worked with Diana to purchase my new vehicle and I couldnt be happier with the results. She made the car buying process easy to understand and she worked hard for my business. She showed a lot of great qualities as a salesperson and I left feeling satisfied and confident that I had made the right purchase.She worked with me to test drive a few different vehicles and she ultimately landed me in the dream car I didnt even know I was searching for. I told her what features I was looking for in my ideal vehicle and she ran with it. So now I am driving the perfect vehicle for me.Brad was very easy to work with in finance and he was able to get me a stellar APR. His colleague Jason also walked me through a lot of warranty information and helped me make an informed choice on coverage. I couldnt believe how knowledgeable, helpful, and thorough everyone was in the whole deal.This was for a used 2018 model and they did so much work to make me feel like I was buying brand new. Everyone went above and beyond and I couldnt be happier about my purchase.Thank you, Pierson Ford!
Great staff and friendly service.
Salesman was great. Vehicle lasted 2 days before the check engine light came on and now I’m looking at $438 to repair it. I know it’s a used vehicle but should have lasted longer than 2 days before money had to start being dumped into it. Wouldn’t recommend this dealer for this reason. Regretting my purchase and now worried I got a money pit to deal with. Dealer wouldn’t even negotiate on repair. Wished me luck and told me I should have bought $3000 warranty. Vehicles aren’t clean either even though they know you’re coming to look at it. Really wish we would have walked away. Not an honest dealer and doesn’t care about customers at all. Should have kept the tool they left behind in the engine and sold it to recover some of my repairs. Greedy!!
Very disappointed!I contacted the service department for a simple driver’s side broken mirror, they asked me to bring the de truck for an estimate. Upon arrival the person who had spoken with me at the phone was at lunch(understandable). I requested the other guy to take a look at the truck and tell the other person what it was needed but he refused and asked me to wait dor the other person to return from lunch.
Working with Pierson Ford was a satisfying experience. I purchased a used car from them. I reside in Northern California and they arranged to have the vehicle transported to me. The pricing on the vehicle was very reasonable. The followed through on every aspect of the purchase and wanted me to know that I was a valued customer.
Whitney was quite helpful for me in my search for a vehicle that is no longer manufactured. She had one advertised online. So I got in contact with her and from there it started, her excellent customer service. She answered questions, sent multiple pictures from my request. Since I was about a 1000 miles away her service was crucial, and she delivered! Unfortunately I was not able to purchase the vehicle due to my own opinions on it, doesnt mean you shouldnt. Give her a call, an email just have her assist you with your next vehicle purchase.
Pierson Ford is an outstanding dealership with fair pricing. Ive purchased 2 vehicles from them and have been very pleased them both times.
Great service on my f350
From a previous employee- Great company to work for! Family orientated culture and good management team! Always willing to help with any questions or how to help you achieve your goals! Highly involved in the community at helping you get out there and get your name out there! I highly recommend them if you are looking for work in the automotive industry sales to service!
Very friendly and respectful! Things were done in a timely fashion. Will definitely be a loyal customer here!
Zag very friendly and dedicated sales agent would love to purchase another vehicle from them again 👏
My experience with Pierson Ford was nothing less then stellar. I worked with Zack in sales and he was most helpful and patient with me chasing down the answers to numerous unusual questions I had. Every one of the staff members I had contact with were amazing to work with. Highly recommended for any new or used car purchase. If/when the time comes for another vehicle purchase I will be contacting Pierson.
Shady dealership. They will sell the vehicle you are test driving. Nothing like feeling like you dont matter. Save the head ache and go somewhere else.
Great service is always love working with Kyle really cares about the people he helps Brad in the finance departments pretty cool too.
Josh was great. The staff at Piersons are all very good. They made the car buying process easy.
Oil change... very quick... enjoyed a cup of coffee while waiting
Steve and his mechanic are the best! My car no longer has a huge clunk. The mechanic fixed the motor mount. 100% satisfied with the service and work. I plan on bringing my car in for a little more work in the future.I have purchased many cars from Pierson. Always satisfied with the purchase.
They were great on fixing my radio under warranty, very friendly. I will do business with them in the future. Thanks
The professionalism and great people are the best. Always great service and care for the vehicle and owner!! Highly recommend Pierson Ford Lincoln to all!!
I would give 0 stars if I could. Their finance department is so messed up I swear they are putting money in their own pockets. We are over 3 months ahead on payments and for some reason have these ghost payments for no reason and Pierson Ford doesnt send monthly statements so I never know where I am at!! Ill always go through Ford credit, never through these idiots again!
Pierson Ford repaired our F 250 and had us back on the road very quickly.The service team is always friendly and courteous. Very impressive.Thanks!
The staff is always friendly and efficient when I take my vehicle there. Keep up the great work!
Came in with cash in hand were very friendly but not willing to wiggle on the price for a cash in hand deal. Needed a inexpensive used car. More than willing to pay what its worth bit not markup on less than perfect vehicle. Overall friendly and helpful. Just not good negotiators.
I enjoyed working with Diana Osborn. She was friendly and knowledgeable. I was looking for a specific type of vehicle and she worked with me to find what I wanted. Thank you Diana.
Getting my truck serviced is always quick and easy at Pierson Ford.I call Steve Greiben in Service and he sets me up with an appointment that fits my schedule. They do top notch work and its always done and ready when promised.
All,I just wanted to comment on Pierson Ford. Namely, their service crew and nominate them for stellar performance. I recently had a persistent issue since birth with my late model car and after several discussions with my home dealer that bore no real result, decided to get Piersons perspective on the issue. I was greeted warmly, 30 min later a diagnosis detected the issue, parts ordered, car scheduled, repaired... and a bug it had SINCE NEW was eradicated! Kudos to Pierson Ford of Abby. Knowledgeable, Experienced. Honest. I most definitely recommend their service!!!
We have been a Pierson Ford customer for over 25 years and will keep going back because their customer service is top notch and we love the cars we have purchased from them.
GreatSteve does an excellent job taking care of customers, will work you in when in the area and does his best to coordinate service with your schedule
A knowledgeable staff that are always trying to please the customer. Im happy with the service.
Bought a pickup from them and the experience was wonderful. They really made the process as enjoyable as possible with their friendly staff.
Decent to deal with. Got put with a very fresh salesman, and it wasnt just a walk in sale. So everything was over the phone, constantly going back and forth on the phone with him needing answers to my questions. They followed through on delivery for sioux falls from Aberdeen which was good. But, I was told the truck was detailed and clean. Wrong. Upon delivery, it looked as if the truck had just gone through 50 miles of gravel travel. Also discovered undisclosed damage to passenger side rear box side after rear wheel. Asked the salesman what was going to be done about this, hadnt signed any papers or handed over any money yet. He told me to send him pictures and he would get back to me. Took 2 weeks for him to tell me it was sold as is. Which thats fine, if I wouldve known about the damage prior to it being delivered, and telling me youre going to do something about it. I ended up spending $100 out of pocket at a third party to detail it, still didnt come close to fully cleaning the truck to what Id expect youd want to represent a professional appearance from a respected dealership.
Our purchase was extremely pleasant, the people we dealt with were very helpful, not pushy to purchase something, answered our questions and took care of what needed to be done. Very pleasant experience.
Help us purchased a car for our daughter! Bought a car in 2014 from them still have it!
Very helpful in making an affordable car. Thanks
Very friendly and honest and made the experience fast and easy.
I came in for a factory recall (I made an appointment early in the week) and was taken care of right away. The overall time was what I was told to expect. Great people and service
Talk to Steve for service and to Dave for parts great ppl to work with.
Ok.
Friendly and immensely helpful staff in the service department. I was working out of town and had a breakdown. Kelly got me right in and gave me a loaner car while parts were ordered. Very impressed.
Really good service department. Really accommodating and friendly.
Great staff, great vehicles, great service!!! Everyone from the office, to service, to sales/finance, and managers. They all make sure you feel welcome as soon as you walk in the doors.
Great people that make an accident turn into a quick and painless process!
Got great service from these guys and them fixing my car was very fast and the staff is super friendly its a must if you need Ford recalls done or just looking to buy a new car!
Love my new escape that I got back in July
Always kind and helpful.
I called with little notice and they got me in right away and fixed my truck (f-250) in an hour. Wonderful people work there.
My family has been coming to Pierson Ford for many years. Weve always had great experiences with the dealership and everybody that works there.
Great staff and they work with you to get you what you want.
Great staffmy dad just got his new pickup and like it
Purchased a pickup there. Good people.
Took 9 weeks to call back dont want to work on what thay sell
Great people always very helpful
Always grade A service, never had an issue with anything!
Great truck, great people!
If want to waste your time not getting treated professionally go to Pierson Ford when deciding to buy a vehicle.
Very professional, wellcoming environment, sales staff is very good about helping you find what you are looking for. Especially Larry Twiss, he was very helpful
Painless, had air bag recall performed, fast and free :-):-):-)
Nice sales person, dependable vehicles
Friendly, welcoming, and helpful. See Josh for all your buying needs.
Friendly service department and great sales staff!
If I could do less than 1 star, then I would.
Super great customer service
Very Friendly!! Great staff!! Love the service department!
They put my service contract in someone ales name and the service did not call back for nine weeks no contact
Quick Stop for free food.
Parts guy is very helpful.
Always get good service
Pierson ford is the best place to buy a car
Always stop notch service
Checking on a recall on my car
They sold me a nice truck with horrible financing
Its sells Fords why go there....
Friendly, helpful and easy to work with!
Professionalsl, easy in and out
Satisfied.
Great experience
All there when you need them !
Slow, but friendly environment.
Awesome Place.
It works.