This place is hit or miss when picking up and delivering a load. Plan on at least 2 hours. However, Ann at the front guard shack is amazing. She is always helpful and treats me great. We need more people like her that care about her company and the truckers.Thanks Ann
The place is horrible for pickup, I came here 30min prior to my appt, I was putted in line, waited almost 4 hours to get assigned to a door.Once on door, they loaded me for about 45minutes, then again you need to go back around building where the waiting are is, to get paperwork, then youre done. Definitely lazy people, good luck everyone, but I think they wont see me anymore...
Yes I was a former employee that did have a slight accident, and eventually weeks later was terminated, almost four weeks past while I was not received pay and having trouble for a bit getting by. Other people before me have had the same accident and were able to stay employeed with coke. Why wasnt I allowed to stay employeed like the others, I made a formal complaint to employee services about the third shift lead in the warehouse that works overnights, Mike Mayes, and because of that complaint and whatever pull he has, I wasnt able to return to work. I took full blame of my accident and was waiting to be bake to come back and retrain and get back to work soni could support my son since Im a full time single dad. I tried bringing my complaint to the acting manager on my last night in the warehouse and through text and he didnt report or offer any assistance with it because he didnt want to hear it. I had a legit problem with Mike and it just got pushed to the side . The workers in third shift are amazing and we did good work and got along great. Lupe our former manager was amazing and I wish he hadnt of left . Be careful if you do have a legit problem and who you bring it to, it will cost you a whole bunch more than you know
Loaded me pretty reasonably got me in and out arrived at 12:30 my appointment was at 1:00 I was loaded and out of there by 2:00
Don’t arrive early, they will turn you away. On time appointments only. After guard check in there will be a second check in. You’ll need to back in to an empty space and check in at the “Dock check in” you’ll be asked to wait in your truck until a dock is available. You you have a shift changing appointment around 1-2pm you’ll be there for a while as the morning people leave it for the night people .. so yeah just relax and try not to come here if you don’t have too.
Took 3 1/2 hours to get loaded. Guards friendly and helpful shipping staff too. Just way too much to get loaded!!
Been with the company for along time always stable and great home life work balance
Hit and miss...sometimes theyre good about loading and unloading times and sometimes not. Nice people though.
I read the reviews and was dreading coming here. I must of got lucky, in and out under 2 hrs. Gate guards friendly, check in personnel were driver friendly, no problems whatsoever, I can see where trouble may occur- very small stage area, best of luck drivers. Update: It is not fcfs apparently they tried that and it was a failure- you can show up early and they will try to work you in, staging area small so you’ll probably be sent away and called if opening- this looks like an older facility some docks not in use, friendly staff but it may be a minute
Awesome bosses makes for a good day I enjoy working for this company.
Cocacola is officially 1st come 1st serve no more appointments I did checking at the guard shack at 6:30 p.m. yesterday and she told me to go and park at Walmart and wait for them to call me because if I stayed on the side if the road they will call the police so I when to the flying j truck stop and wait for the call. they called me until 5:45 am today just to drive in and check in at the receiver office it is now 9:35 a.m. and I still havent get a door yet this is absolutely ridiculous Im not coming back here ever again. so drivers I hope you read the reviews before you pick up a load to this location and run the other way. finally got empty at 2:30 pm 20 hrs waiting to get unloaded it is crazy.
Believe those reviews!! Got here at 1430 and was told to go back out and wait somewhere else. Was called to go ahead and come in at 1900. When I got to the shipping area I counted 24 trucks waiting to load. Its now 0700... no door! THIS PLACE BLOWS!!
Very slow loading. 7.5 hours to load. If you like sitting this is your kind of place
Polite and helpful staff.
Be on time and they will get you taken care of pretty fast.
Arrived at 608am for 7am appointment to unload/reload. It is now 7pm and still am not in a dock. Trucks are stacked in holding areas. Took me 6 hours to just to get inside gate. No parking outside facility. Guard takes phone number then tells you to leave and they will call. Closest truckstop is 10 miles away. Minimum parking at walmart. Most drivers Ive talked to to have ran out of hours including myself and havent been touched. AVOID THIS PLACE AT ALL COST.
BEWARE! I was told by CCSWB that shipping is in transition from appointments to FCFS. That just changed on March 24, 2021. My truck checked in at 10:30 a.m and was called to drive in at 12:57 pm. No door assigned just to drive in. My driver went to the office st 5 pm to check on load status. Meanwhile I emailed the broker asking for detention information. The broker replied to my email saying no detention is paid as it’s FCFS. AND she’s sorry for the delay. The driver was told by shipping there are 7 trucks in front of his and that he checked in at 12:57 pm not 10:30 a.m. They load a truck about every 2-3 hours. To the shipper your waiting time starts when you’re allowed to drive in not when you check in. Regardless, there’s no detention pay. How in the world does Coca Cola allow this? They don’t care if you sit in your truck for hours losing money, as long as they make theirs. This is the first AND last time going to this facility. It has come to the point where I have to ask the brokers who is the shipper and receiver to try to avoid these issues. People are just so inconsiderate.
Very friendly and polite. They took me in even though I was super late. Fast unloading/loading. In and out within the hour
Mistake No ONE!: Trust the broker with a late ETA, bla bla bla FCFS etc. Upon arrival at the gate sweet grandmother wrote down my phone number on a piece of paper and said wait outside. After several attempts, I was able to get inside after 16 hours, and 11 more hours after checkin. Could not punish the broker because ... see mistake number one
Get ready for 5-7 hours. They need to do something about it. I will try to avoid this place.
Currently been waiting 15 hours. Had us leave property and park at Walmart. No updates on length of time required. About to call and see whats going on. Will update after depending on attitudes.
Nice place unloading fast 💨
Do not load from this place, I should of believed the comments and stayed away! I can’t believe Coca Cola’s management doesn’t fix this place! 14 hours waiting! Just left and no turning back
I do not recommend. 20hrs! Waiting ! we had to unload and reload
Waited 630 for a load going 180 miles. Ran out of hours
Dont come here to get loaded. Will make you ait 8 hrs to get loaded. Dont care about your appointment. O you have a delivery appointment who cares .
After reading others reviews I had my doubts about coming here. When I arrived the person at the gate greeted me in a pleasant way. She told me what to do and where to go. Shipping girl in the office was very nice and gave me a door. Guy on loading dock got me loaded quickly. This place was great to pickup. Everyone has a bad day now and then. Just remember that! Its amazing what a Yes maam No maam Please and Thank you will get you! A smile goes a long way too!
Avoid this place thats all I can say unless you drive for this company or drive for a company that has priorities then you be ok but still I doubt it. I had a 2pm appointment got here 30 min prior 7pm and just got put on a dock. Bring food and movies you will be here for a while. I heard that the next zombie movie is going to be filmed here I wonder why 😂
Very slow sounded like they were over booked with trucks but staff was friendly
Dont ever go there. To long to load. 9 hours
Dont pickup loads at this place. Be waiting for 8 hours steel waiting. To get loaded
Not concerned about the gps taking me to the wrong side of the property. Or the 16 hour wait ( thats paid detention). Or the minimal area for truck staging. LOSING THE PAPERWORK/BILLS f-f-s is not what I expect from a company like CooCoo-Cola. They send people out to check your trailer number in order to get to a door. They dont call or nothing. Maybe they forget your there. I dont know main. I show up to shippers/receivers with the bills & the goods. Other wise Im out of a job, comprende..???
Well so far I’ve been here since 8am.... it’s 3pm and I’m still not at a dock. Not sure what’s going on you have to wait for someone to come out knock on your truck to tell you where to go. Maybe I should just cancel this load and find something else this is madness
Quick to load once docked. Really nice guard shack lady. The only issue I have is the dock office people talk too much about personal business. The lady in the dock office is slightly rude. Everyone knows every minute counts as a trucker. Dont be rude and chat it up while a trucker just stands there.
Almost booked a load for coke.. 8 hours waiting OHH NOO I got better things to do bad bad reviews..
Guess some of the reviews are false. They are not fcfs they are by appointment
Checked in at 1pmApt was for 2pmLeft at 830pmWaste of time.Boycott coca cola
Guard was rude but unload was fast and painless
I was checked in at 7 pm theyre loading 3 am on next daystaff is so unprofessional and behavior so bad 👎
ABSOLUTELY WORTHLESS!! SPEND AN ENTIRE DAY GETTING LIED TO, RUDE EMPLOYEES, DISRESPECTFUL..... SHAME ON YOU!!!
Fast reliability in customer service l can highly recommend it
Very bad place to be ! My appointment was 2:00PM and I waited 20 hours to get loaded, they were keep saying we are behind. I missed my delivery appointment because of themI will never go back to there
We showed up to work...Everyone there helped to their best...
ALL AROUND IS BADHRS Wested your life ruledBecause it can be next day when you start driving instead of this load maybe drive 100 miles to get another load
My experience as a truck driver with the shipping and receiving, is that this place is very unorganized, staff is unprofessional... Whoever is running the warehouse needs to be fired!!!
Fast as all get out. Friendly folks. Was there about 45 mins after appointment time loaded and gone
I would advise drivers avoid this place. Theyre inconsiderate and they will wast your time. Waited four hours to be loaded, and some of the workers are rude. #Boyccott #DontPick-up@thisLocationAgain, avoid this place at all cost.
Drivers do not come here, if you want to waist your life waiting for docks, dock office says we will get to you but they don’t 15 to 24 hours are considered very normal here after your appointment time, do yourself a service and not come here
Was there 2 hrs past apt time b4 I got a door apparently they do write ins and it pushes everyone else back dont be in a hurry when u go there
First, you can come in an hour before your appointment. However your appointment don’t mean anything. Once you get in the gate you still have to wait. I’ve been here 3 hours and I’m still in line. They don’t keep you updated, they leave you hanging. Then when you run out of hours waiting, you’re screwed because there’s no place to park around here. Horrible place to pick up!
Never deliver are pickup from coca-cola period. U will be their all day and night
Very slow loading it may take up to 14 hours to get loaded
Standby for 12hrs, no communication, no food, no restrooms. If I could give it no stars I would
Miss my old job
Easy in and easy out. Took me b4 my appt. time. Really friendly.
Driver beware !!!! DONT BOOK THIS LOAD. They don’t care about your time. 7 hours and no door. Asked about the time and was talked to by a kid like I was a kid.
Dont know much about it
So slow, 4 hrs move you from 1 side building to other and back. Over half hr to put seal on
Took to long to get loaded. Never again
Does anyone have a phone number to the shipping and receiving department here?
Pay attention to directions, very slow to load, dont be in a hurry, 1 hour check in before appt time, NO sooner
Bad they couldnt find my appointment time
Dont even deserve the 1 star. Checked in over 15 hrs ago, still not even in a door. And there are drivers whove been waiting longer than me. Avoid this place at all costs...
Worst place ever. Dont come here
Quick to check in but very slow after that. Not worth checking in early as it took over an hour to get a dock which was well past my appointment time. Had to drive around the building and let in through a fenced in area. Once loaded had to drive back around the building for paperwork and a seal. They seal the door. Not efficient at all. Make sure you check you loads as they did not stack my pallets to the nose of the trailer which I could not see and left gaps on the sides. You can only imagine what happened in transport as several pallets tipped over and now have to pay a lumper to restack the pallets on the delivery end. Slow was one thing but not loading pallets all the way to the front and leaving gaps.....smh. Wish I could leave no stars and hope to not be hauling for them again or at least from this place.
Is too slow to make it delivery mote them 3 hours but its OK 👌🙂☺
I’ve arrived here at 6 pm check in. Sat for 3 hours then approached truck. Saying something about 2 trucks same PU#. Well got that fixed and I got the load. I was thanking sweet. But then continue on wait. After 6 hours of waiting. I lay down.to wake up at 5 am. Only 3 trucks here. Counting myself and told that I’m door 25. I’m like after 11 hours this is BS and asked if I wanted load or night. If I wasn’t a company driver I would of left it.
Been here a couple of times in last 2 weeks. In/Out in 2 hrs. Be on time for your appt. Dont go early. Staff was courteous.
Pack a lunch....theyre extremely slow
Morning staff fast and courteous, but if you get stuck for the afternoon shift, you better prepared yourself for a long delay and under treatment from the shipping and receiving lady. She spent one hour to release me after they loaded me, just to place the seal on my trailer.
They get trucks in and out no wait for ever.
Swift
This place is horrible for pick up, even if you arrive before the appointment time, you spend at least 6 or 7 hours to get loaded, stay away from there
The gps will take you to buffalo wing but the building is behind looks like a driveway
Complete mess, they herd trucks in at general appointment times and make drivers wait hours just to check in. Once checked in it is hours of more waiting to get a dock.
Was a pain in the rear to actually find the location. Look for Buffalo wild wings and turn right. Its also really close to the Walmart Super Center past a Taco Casa down a one-way street. I gave a 3 star rating due to the slow loading time. Also had to go around the building to check in plus to get to my dock. The employees are really nice and quick once you get on the dock. The low rating is just due to how hard it is to find the location.
Waited 10 hrs to be loaded. Ended up having to do a 10 hr there after. Stuck for 20 hrs being loaded
The worse place I ever been, it was only 1 Dock available to receive 22 trucks in front of me, you can imagine yourself there, poor if you didnt eat or buy some food before to arrive there......
Slow to load
Just avoid going there 5hrs to load
Over night parking down the street at Walmart come took me right in security and staff very friendly and fast...
Busy, mostly focused. Since they purchased Fanta. Their number one objective in life should be TO BRING BACK MY FANTA RED CREAM SODA!!!!!!!!!
I would give this place a 0 if I could. We waited for hours to be loaded, finally we left. Also they lie and are rude to truck drivers.
5 hours passed schedule appointment time to be loaded. Definitely huge waste of my time. Their feet dragging has now cost me to be over 5 hrs late to deliver to another of their facilities
Nice cool employees unloading within 2 hrs
Please AVOID THIS PLACE !!!Came at 6:00 am, 3:00 Pm and still don’t get a DOOR !!!
2hrs behind waiting on 2nd shift to unload us
I took one STAR off because they don’t have proper restroom for drivers.- Checked in 30 minutes early- Emoliyee at check in post very nice and courteous- After checked in as directed I followed the arrow by the fence and reached far end.- Parking spot more than sufficient- Tendum sliding required- Receiving Clerk was nice and polite.- It took only 10 minutes to get Dock- Unloading starts immediately after parking at dock- took 1 and half hour and done
Worst place,it’s like children r running the show. Been here 3 hours still waiting to get unloaded. Not in all my life have I been somewhere so sorry.
Took the time to write this review on matter of coming here 2 times this year and both times waiting more than 12 hours from start to finish. Worst load times Ive EVER seen ANYWHERE. Its coke! What is there to do?! Bottle and palletize then load! Not rocket science
In and loaded in about 2 hours. Nice people. Had to get reworked and was put immediately in the door and done in less than 20 minutes. CAT scale 8 miles away west on I20.
I had a very good interaction with the people that I talked with here
Worse place to go to get a load. They load four trucks a day but book 19.. been waiting 5 hours and still haven’t even got a dock to begin my load
Make sure make your appointment time you came check in hour early but you still here 3 hr got here at 4 appointments at 5 left and 7 pm mind you I here and 12 noon and had waiting until appt but employee are cool safe and load pretty fast once they start
9.5 hours to get loaded, besides the lady (Ms Flores) took another 15 mins to go outside to place the seal, she has an attitude with all drivers, poor performance at all.