Awesome experience. Always have what I need or want .

My initial interactions with Bob were very positive. He was responsive on coming to take measurements then told me that the wait time for Kraftmaid cabinets is 14-16 weeks. I was concerned because this pushed my timeline, so I took a Friday afternoon off from work so I could meet with him to talk about layouts. Again he was responsive in scheduling that time. However, when I showed up for our meeting, he had already laid out the cabinet plan without asking me what I wanted. When I tried to give him the “big picture” of the layout I wanted, he interrupted me to tweak his design, instead of just listening. As a result, the meeting took about 2 hours that was frustrating for us both, I’m sure. We didn’t quite work everything out, but he said he would finish the layout and send me a draft the next day...Saturday. When Tuesday arrived and I still hadn’t heard from him, I called. He said that a customer had walked away with the measurements that I had given him, and asked me to give them to him again. I was a bit frustrated-why hadn’t he called to tell me that?-but I gave them to him again along with a measurement correction as I chose a drop-in sink instead of apron front. He said no problem, and that he would send me the updated draft the next day...Wednesday. It is now Tuesday of the next week and I haven’t received a call or email from him. My initial concern about delivery times has only been made worse and I am now 2 weeks along from our first meeting and haven’t even placed the order. I have read the glowing reviews about Bob from others, and perhaps the excuses that he’s given me about his internet being down, and customers walking away with my information, and the post-COVID rush, are true but in all I found his failure to respond as promised-even after a second chance and days of patiently waiting-unprofessional. I’m taking my business elsewhere.

They let you look around but are ready to help when you need it!

Great customer service. 👌🏼 and Bob is the guy to see with Great ideas for kitchens.Thanks Bob!

This rating is for the first steps in ordering or kitchen . Dave at budget Cabinets was knowledgeable and patient. I will rate and post the overall results when kitchen is completed. I would work with Dave again . My kitchen has been completed. I was very happy with the whole process. If would recommend making an appointment. The people there will be very helpful when they have the time..It is unreasonable to ask them to leave a customer they are already waiting on. Picking out a kitchen is not a fast process.

My wife and I bought a new house and decided to update the kitchen. Went to Budget Cabinets yesterday first because I wanted to support a local company. We were not thrilled with their version of customer service. The person we spoke to when entering the store definitely gave us the impression we were interrupting his day. We told him we were interested in remodeling our kitchen and without even looking up from his desk we were greeted with “ Kitchen cabinets are here and continue around back” Then he got up and went into the back room leaving us on our own to look at cabinets and counters with no idea of where to start. We walked around for 10 minutes looking a displays with no idea of what would be in our price range or what materials would work since nothing has any info on it but brand. We decided to go elsewhere because we certainly didn’t want to ruin anymore of anyone’s day. Ended up at Home Depot where we were not only helped but most of the displays were clearly marked with pricing and we were were actually helped. Budget Cabinets is not a place I’d recommend, kind of a strange business model and based on reviews we aren’t the only ones to get the arrogant treatment

I couldnt be more pleased with my experience at Budget Cabinets! I wish I had started with them but instead I spent weeks designing on Ikea to find out everything was backordered, tried RTA.com but couldnt get things in my budget and went to home depot and got awful service.Budget provided an awesome product as a price equivalent with Ikea. The design process was easy and there are plenty of displays in the showroom to help model your kitchen. I will absolutely come to Budget Cabinets again and recommend that everyone else do the same.

Bob Lloyd is a class act. His eye for detail and desire to make our dream kitchen a reality was evident in every conversation and visit. The Kraftmaid Vantage is a timeless choice. We were more than pleased with the finished product. No matter how many times I called or stopped by he never made us feel like a bother. The cabinet drawers slide with complete ease. The spice rack and pan drawer were icing to the cake on our project. I couldn’t imagine dealing with another cabinet company. He also referred us to a top notch contractor Lukasik Construction. Couldn’t be happier! Thank you Bob we couldn’t have done it without you!!

Great place! Amazing staff! Very friendly, knowledgeable and if they are unable to help you they try their best to suggest someone or someplace to help you resolve your problem.

Very nice to do business with!

My husband and I went to Budget Cabinets on Feb 18. We are remodeling our kitchen and wanted to avoid the “Big Box” guys and work with a local small business.When we arrived, we were pleased to see the cabinet styles we were interested in purchasing. It’s too bad that no one was interested in helping us. We were not greeted by any of the 5 or 6 personnel working there. They were in a back room chatting, I assumed, with another customer. The “customers” left the building and the personnel continued chatting and walking from front to back of the showrooms. We were there for at least 25-35 minutes, someone finally acknowledged us andI asked if we could get some help, though by this time I was thinking we should have just left the place.We went with Dennis to a computer station in the back room to (I thought), to discuss planning our new kitchen. He asked us for measurements, which we had on paper along with a diagram of the kitchen. He made a copy, took our names and email address and nothing else. He said he would email information to us.We were never asked anything about our cabinet choice, colors, countertops or more importantly, the layout of the kitchen plans.Well, that was over 4 weeks ago, and so far...nothing.We went with another company, that was actually glad to have our business and treated us very well. We were able to find the same cabinets and the designer was glad to work with us in planning the kitchen.Very disappointed and won’t recommend Budget to anyone. Bad business ethic and rude salespeople.

I bought my kitchen cabinets from them in 2015 and, I was thoroughly satisfied and these very same cabinets would have cost me double at Home Depot. They carry the top brands on the market and, they can just about order anything that you would want. My experience with the staff was very very positive and, I would go back in the future.

Went there twice in last two weeks. Everyone I interacted with was very helpful. Checked big box stores and local dealers but finally went back and purchased vanity and top. They loaded my SUV and off I went. Mission accomplished.

Great experience, looking forward to working with them.

Stopped by the to get some pricing info a couple weeks ago. Walked around for almost a half hour before being greeted and even at that, it was like I was a bother to them. I asked how much a typical 10×10 kitchen would be in a cabinet I was taken to and he couldnt answer or even ask me what I was looking for as far as pantry, pull out drawers etc. I just wanted a ballpark figure.I ended up at Home Depot where I got great customer service and the person Im working with called me personally about a sale thats going on to save me thousands more off my bugeted price. (And yes, Im using all plywood for my cabinets)

The staff is always helpful.

Great selection and the name is a bit misleading. A lot of quality products and some good budget deals. Probably best to make an appointment though but once you get a sales rep to talk to its a good experience.

Bob was amazing he designed our kitchen in no time at all and the price was amazing!! I tell all my friends to go here. Love this place!

The sales staff is awesome! They measured and planned and helped us design a beautiful kitchen. We highly recommend them.

In progress with an order to remodel bathroom, so far nothing but Great service with helpful and very friendly people.More details later completely happt

Very poor customer service. Took almost an hour to get a salespersons attention. Once we did, he continuously walked away for extremely long lengths of time. A second salesperson that seemed to be a little more approachable and helpful, rolled his eyes when asked, when you have a moment, wed like some assistance. His reply received was, I dont have many moments, but what do you want. think Ill go somewhere else for my bathroom vanity!

Great cabunet selection. Dave is easy to work with. Custom cabinet ended up less expensive than home depot.

Great selection, excellent service!

I hate to give a local business a low review, but Im really at a loss as to how shabbily we were treated. We were referred by our contractor, and picked out our cabinets, got our layout and were almost ready to go. We needed to make one change before placing the order, and they completely disappeared. Stopped returning our increasingly desperate calls and emails, refused to communicate with our contractor. At the last minute, we had to scramble and start the process all over again with a new cabinet place, setting our remodel schedule back at least 10 days. At this point, its been over a month and they just never got back to us. So glad we didnt drop thousands here, as we had been days away from doing.

This place is awesome. When you go there ask for David. This man is a Professional and knows his stuff about cabinets and countertops.

David and all the staff at Budget Cabinet Sales are always very friendly and helpful. They have a large showroom with many cabinet brands. They sell Omega, KraftMaid and well as others. They also have a clearance room to browse through where you can by floor models on the spot.

No one could be bothered to wait in us.We left and visited the competition to make our purchases.

Always a pleasure doing business with these guys. Brian is the man

So far on cabinets best prices around

Outstanding customer service and great quality of craftsmanship

Very helpful and experienced staff.

I came by the store today to look at cabinets and no one came by to greet me or ask if I needed help.

They couldnt help me

Excellent

Very patient.