I’m not one to normally write reviews but I had such a positive experience that I just had to share. I stumbled across this little gem purely by accident, And was definitely surprised by the extensive stock and the knowledgeable staff working there. I really appreciate Andrew’s ability to communicate with me so that I would understand and not feel like I was being rushed through some process or a being handled by a salesman. And the stock is overwhelming, If you can’t find it here they probably don’t make it. Again Andrew was on point and I really appreciate the information he relayed. They will definitely see me again!
I went in today looking for products as a first time grower and Andrew was so helpful. Very knowledgeable and polite and patient. By far the best customer service ever!
If you or your plants need advice, supplies, and decent prices...gittyup to Grow Gen.
I dealt with Andrew at grow gen he was very helpful.
Great people here. They help you out with anything...always friendly.
This is the best place going for me, just getting started as a first time grower.
Set me up lovely to start my growing process! My dude Orlando 🙌🏽
Great shop very helpful attentive staff
Was a lot of stuff but people beware that most everything there is marked up. Just do most online to save money, but great people if u need something right away, 😊
Worst place to do business with.Ordered some much needed nutes off amazon. Waited for my package for over a week after the expected arrival date. So I called them myself and was given a number to the back where I was told colin handled the Amazon stuff. After 3 days of trying to reach him he finly calls me back 4 days later and tells me they are out of stock on that product for some time now and a refund will be issued. A month later Im still waiting for my refund. What a joke!!!!
Phenomenal customer service. Had everything I needed.
Excellent service and great products.
Store definitely has a wide range of tool, kits, nutes, soil, and any items you may need to get the best grow possible. Employees were curtious and able to provide help with questions asked. Store was clean and organized.
Great prices
The store is always well supplied and is superior to any other grow store in the area!The staff is knowledgeable and very helpful when offering grow related information.
Super helpful folks working there. They also have a last chance discounted section where you might be able to find something nicely marked down.
Great selection, knowledgeable help, clean and polite :)
No complaints at all. Always has what we need
Very clean and organized. very friendly employees. Thay Will answer any questions you may have and guide you to the right direction with youre growths. They really know their stuff. excellent help.!!!!
Great spot for all your indoor growing needs, theyll special order and price match. Nice and knowledgeable staff.
The staff is very friendly and helpful. The store looks great with two hand-built custom fountains, several tents, and a few other displays as well. The soil room has everything youd expect and a couple extra surprises. Its nice to finally have a grow store that you dont have to plan a trip to get to.
Awesome people, great management
Was a great store with a great customer relationships with many loyal to the store from the very beginning. Now its just a store there isnt much help no one works the floor just cashiers . They have what you need for a successful grow just match all prices to Amazon.P.S. Aquarius Hydroponics was much better
Hands down the best supply store in the area, staff is extremely helpful and knowledgeable, always stocked to the teeth with the best supplies at the lowest price around, and they have the largest store in the area so you dont have to squeeze by other customers and equipment to get what you need. Highly recommend to anyone looking to grow. 100%
Awesome place for your garden needs timmy is a very helpful employee.
These guys are awesome had issues with amazon order not making it due to mishandling on ups behalf and poor customer service I called these guys at 4:40 pm had what I needed on its way within 10 minutes thank you guys you saved me from a potentially disastrous situation THANKS A TON GUYS!t
No customer service.. waiting in store 15 minutes to get rung out.. guy helping customer clueless.. never again
Excellent place
Great prices and delivered before due maybe next time send it in a box with some bubble wrap or foam Peanuts cause some of my veg nutrients leaked out into the clear package
Best place around for all your growing needs!! Ask for rick or john! Best prices and more products than anyone!
Nice place good people, they provide a lot of information and also carry anything you may need for your choice of crop.
Great selection and the prices are great. Only place I go!
Aquarius was better
Horrible horrible service. I mean I new to this whole hydroponics, so don’t know much. Bought a tent and wanted some more info on what I needed as a beginner to get started. First off I wasn’t even greeted, but who cares. Then a employee is standing in front of me looking dumb founded like he saw a ghost. I ask if he can help me with some info on what I need to get started. He said he wasn’t gonna show me anything unless i knew what I needed. Like what kind of service is that? Isn’t the whole dam point of having these stores is to get a little educated on the equipment you buy before spending all this money? I prefer the HTG on riverdale rd any day. They work one on one with you no matter what.
Great pricing and selection. Now that the location is closer even better.Just wish if they open at 10 to be open at 10.
Giant store. Ok i used to really like the other store. But it seems that the more emplyees working now the less to no service i get. I was hoping to buy some organic dry amendments and switch to coco coir but got no help to make a proper decision. I also am thinking about a better hydro store with more personal service.
Ive shop there and at the competitor and its just cheaper and more informative as I find the guys really full of knowledge wanting to pass on anything they have to help you with any of your questions or gardening needs thanks the big guy
Best hydro shop in all mass. Everything and anything u need they have. If not they will get you it. And they know there stuff.
These guys always have what I need and always have new products that I dont even know I need yet. Keep it up!
The prices are a bit high, but thats expected in store. Although i had a bad experience the first time, it was the only time i had issues. The staff is knowledgeable and helpful. Just to be clear, this is a store for growing marijuana. Most of their products and knowledge is geared for marijuana, so dont come here and be upset they wont teach you to grow watermelon.
I wish it was still Aquarius!!!
Very helpful staff.Helped me find the correct lighting set up. Decent price.No point driving to South Hampton.Just go to Agawam.
Great place for all your hydro need. Very Knowledgeable staff
Great and amazing store !!! Very clean and friendly. The staff are very helpful and knowledgeable !!! This is my go to store for all my growing needs !!!!
Great spot to keep your plants healthy.
Very clean, well laid out store. Knowledgeable and friendly staff
Great with answering any questions you have.
Great selection and can usually find all your essentials under one roof and very helpful staff
They got everything! Very impressed with all the merchandise they carry.
BEST PRICES AND SELECTIONS. 6 out of 5 stars
Great new location, and friendly experience people working there.
Diamond in the rough. Wish they advertised more. Great selection and service
What was refreshing not to be.followed around. Its my.go place from now on. Everything you need.
Good place for all your growing needs, highly recommended
Best Grow Supply Store Around...
Dude was super helpful... Im in full gear with some advice and some product from these wise gentlemen.
Lots of quality products
Great staff, really knowledgeable and helpful.
Staff is has ample knowledge on their products...
I dont shop anywhere else
Very helpful staff good people
Everything you need for your garden
Has everything you will need.
HUGE STORE! and they Price match on amazon! =D
Great staff and stock!
Great place!
These guys rock
My only grow store
Knowledgeable about hydroponics
The best of the best
Very friendly stuff
💪🏼😎👌🏼