If you’re military and need to sell your car for whatever reason Carlos is the go to. He will tell you the honest truth take his time to look over your loan break it down and explain everything. He’s a honest man and he definitely helped my family out. Don’t waste your time with other dealerships and go straight here. He will also help with looking for your next car if you do decide to buy another one. I personally didn’t go that route and wanted to sell and he made it work so definitely consider Carlos! Also his wife Lorena is the sweetest they will work with you!
Absolutely recommend Carlos and his team at Carmark Hawaii! From start to finish, they were communicative, transparent, and provided excellent customer service. Carlos explained the factors going into the vehicle’s value and provided a fair offer, which was much higher than what I expected from a car dealer. I was in and out of his office in about 30min. Carlos truly cares for the military community and it showed. Long after the papers were signed and transaction was complete, he continued to follow up with me to help me get a refund on the unused portions of my vehicle’s protection plan. I couldn’t have asked for a better or easier experience for selling a vehicle!
These guys are a premium business and look out for their customer welfare. For me, I was on a time crunch and needed to get a vehicle sold in a very short amount of time and we were able to come to an agreement to make that happen. They dont beat around the bush, they shoot straight and are more than willing to work with you and help you out. Highly recommend doing business with buying/selling.
Carlos was very professional and extremely helpful! Thank you so much for buying the my vehicle and making it super easy!
I have to leave a review because the rave reviews is what attracted us to this business. The comments also proved to be true. We had a super great experience with them! Fast, simple, easy, professional, fair, no-nonsense; exactly what we needed. We greatly appreciate that Carlos and Lorena took time to schedule (and it was a quick response), answer questions, and meet with us. Carlos even helped me learn about the extended warranty and gap refund from my previous dealer, which I had no idea was an option. If you have a car that is worth selling, check them out! Mahalo nui to Carlos and Lorena, God bless you guys!
Wonderful and easy process. Simple website to submit KBB eval. Text to set up appt. The appointment was on time. Fair and transparent eval of vehicle. Deal closed in less than an hour, left very satisfied. Thank you for the smooth process!
I had a Very Good Experience from Start to Finish with Selling my Vehicle at Carmark. I had initially inquired about selling my vehicle through the KBB site, after Doing that, Lorena Reached out to me shortly after to schedule an appt to bring my car in. I’ll admit.. I was nervous for my appt.. Bc you always hear these horror stories of Dealerships just taking advantage of others when they are trying to sell their vehicles... I didn’t experience that at all at Carmark.. In fact... the exact Opposite. Carlos Was super helpful in going through the value of the vehicle, and offered a Very fair price for it. He made the process so easy and you can tell he truly loves his job helping others. I’d Highly Recommend using Carmark to Any Family and Friends.. as I know they’d be in Great Hands with Lorena and Carlos. 🌺
This review is a little late but I still wanted to write this to support a local business that goes above & beyond! I previously owned a Toyota Corolla hatchback that I needed to sell ASAP because I was expecting & there was no room for the car seat. CARMARK reached out to me after I used KBB and I was easily able to schedule an appointment right away with his wife. She coordinates everything for him, I’ve never met her but she’s very lovely. Just to speed up the review, I sold my car within 2 days. This whole process happened during a pandemic so it was surprising how fast and easy I was able to do all this! Carlos was upfront and honest about everything and took care of all the paperwork and the whole process. At first, I was sketched out because I’ve never sold my car to a third party dealer before but Carlos was very trustworthy and professional. He had to meet up with us after to sign the registration and my husband and I were unable to drive to meet him. He was so accommodating and drove to our condo to do that! Thank you very much Carlos!!
I had a car I needed to sell ASAP!I went thru several car dealerships,only to get the runaround. And told noI saw ad for CARMARK HAWAIIMade an appt, brought my car inHad a very informative,positive talk with Carlos. He is so professional and personable, he KNOWS alot of things.Made me a good offer on my car.Left with a smile and a check in my handHIGHLY recommend! You wont be disappointed! MAHALO NUITo Carlo and his awesome customer service, cant say enough👍👍👍
Carlos was great to work with. Gave us a fair offer, and even gave offered a ride to our car rental. Would recommend. Simple, and straight forward.
Couldnt ask for a better vehicle selling experience! Carlos was great and definitely went over and beyond!Highly recommend!!!!!
Easy and fast! Definitely recommend going here if you need to sell a vehicle quickly and for a good price of what the car is worth.
Carlos is the ultimate business man! Loyal and fair he will not steer you wrong! Excellent car advice from a trusted advisor. Highly recommend this business.
Carlos bought our car that we hadnt fully paid off yet, but just werent using often enough to see the point in paying on. He gave us a very fair deal and the entire experience was quick and to the point. Thanks Carlos for helping my husband and for giving us a fair price.
Dont waste your time with the dealerships, just go straight to CARMARK. Carlos was great to work with and we came to a fair agreement!
Yes I just like to say that carlos, was so much willing to help my mother and I with our situation we were in. I Thank The Lord There are people in this world that help people that need that little extra help needed. Once again thank you
Best deals around! Great customer service from genuine people. I recommend CARMARK.
Mark treats customers like family!! He was efficient, honest, and extremely professional throughout the whole process. After he bought my car, he helped me find my next vehicle even though it didn’t benefit him or the business at all. Great company and great management!!
Carlos is very professional & very helpful. He is THE BEST person to work with if you are selling your vehicle. I have sold him two of my vehicles.
Carlos provided best customer service ever. Answered all questions and made process stress-free.
Not open.waste my time.
Awesome experience with Carlos at Carmark Hawaii. Due to an upcoming move I had to sell a vehicle, and Carlos took care of me from A to Z. Dont be fooled because there is no big jazzy storefront, this is an excellent place to do business. Carlos knows his stuff and took his time going over my car. He gave me a very fair deal, I didnt walk away with any regrets. Hell cut it to you straight, no frills and no hassle, and he was extremely professional. 45 minutes and I walked out with a check in my hand and didnt feel like I got jerked around or taken advantage of. Thats saying a lot given the cutthroat nature of the used car business but its all true.
Carmark treated me well and gave me a fair deal! Much better experience than any dealer gives!
Great place to do business. Fast, friendly enviorment. They answered all my questions and delivered great customer service.
Great experience with Carlos.Helped me sell my truck even though he was away on vacation.
Carlos was rude.