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Harper Automotive Mobile Repair LLC
450 Newberry St SW, Aiken, SC 29801, United States
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Harper Automotive Mobile Repair LLC

Comments
Sa
Review №1

Let’s be real, Right is Right Wrong is Wrong!! Harpers Automotive Mobile Repair Charged me $850 for a Diagnostics just to tell me that my engine is bad. This price is totally unreasonable and is just another way for them to keep your vehicle by applying for a Mechanic Lien. They are very rude on the phone and seem to enjoy the fact that if you dont pay for their overpriced service that they will obtain a title for your car by applying for a mechanic lien. I will be filing a complaint to the BBB to make sure that others know about the bad business that this Company does.

Su
Review №2

I went to have my alternator put on 3-17-21 and I didnt wait long. He was very professional, very knowledgeable, and he is very reasonable. His prices are not jacked up like other auto repair shops I have called. I highly recommend this business.

Me
Review №3

After experiencing unsatisfactory service from another local shop, I was referred by a friend to Harper Automotive. Each time I have been in for routine service or to diagnose an issue, the work has been completed correctly and promptly. A light come on my dash and my Nissan Altima started acting funny so I called Mr. Price. He let me go ahead and bring it in. Come to find out it was something dealing with all Nissan’s. Mr. Price not only called Nissan dealership got me an appointment before my trip he also the day of the appointment followed my husband to drop it off and brought him home so I wouldn’t have to get off work. I can confidently recommend Mr.Price to anyone.

Da
Review №4

•Professional•Honest•Fair•Affordable•FriendlyI trust Harper Automotive Mobile Repair with all of vehicles’ service needs and if you haven’t, then you should.

Pa
Review №5

If you want service have it towed. Wanted me to pay for diagnostic with no repairs. Didn’t come prepared for doing any repairs( no tools) just wanted a $85.00 diagnostic fee☹️I feel like Mr Price tried to set me further back. He need to step up his professionalism.

Ka
Review №6

Faulty Re-manufactured DL 12468 Starter installed on my 2016 Kia Forte on 11.13.20 and 11.23.20. On 11.13.20 Gavin Phillip Price sold me a Durlast Re-manufactured Starter DL-12468 for 493.99.It was actually a faulty re-manufactured starter that made noise each time the car was started.On 11.23.20 I drove my car to Aikens Finest Auto Care & Exhaust, where Gavin Price works and he put a second re-manufactured starer, Duralast DL-12468 on my car and it made the same noise upon cranking. He then advised that he thought it may be a belt not a faulty starter. On 12.11.20 I took the car to the Kia Dealership in Augusta GA where they deemed the starter to be faulty and replaced with a Factory Starter and the noise went away. Gavin Price misrepresented on the invoice that the starter was new when it was actually re-manufactured and it was deemed faulty. He has since refused to refund me for the starter which I have in my possession.I have asked him twice on 12.11.20 and 12.12.20 for a refund on the faulty starter. He declined, stating that I should have allowed him a third attempt to correct the issue.I would like a refund of 493.99 due to both starters being faulty and misrepresented as New when they were re-manufactured. The cost of the Duralast Starter at Autozone is 224.99 but Mr Price charged me 493.99 with an additional 140 for two hours of labor.I have filed a complaint with the BBB, Case #67066647 and filing an additional complaint with the SC Department of Consumer Affairs today.UPDATE TO GAVIN PHILLIP PRICES RESPONSE - - Your response below, three months after the fact about a PassTime Device has nothing to do with the two faulty aftermarket starters YOU installed on my vehicle.In fact, once Kia of Augusta placed a factory starter and returned to me your faulty aftermarket starter (which remains in my possession should further legal action be needed) on my car no further issues were detected.Your response and failed attempt to diminish my character or my finance companies polices is another example of your unprofessional behavior. Our country is in a Pandemic that has unemployed and underemployed many Americans who find themselves faced with options beyond their control. It is my hope that future customers will take this into consideration before using your services because your response belittles them and their economic situation.Potential consumers please review how soon Gavin Phillip Price responds so quickly to positive reviews and how long it took him to respond to my review and not address the actual issue. The proof is in the reviews below.

br
Review №7

Super great and honest guy. Took great care of my car and showed me proof of everything that was wrong with the car. Will be using him from now on.

Ry
Review №8

What a great experience I’ve had with Harper Automotive! Mr. Price was helpful and was even open on a Saturday to help repair my company van. I would recommend him to anybody. And he provides top notch at great prices.

Ch
Review №9

Very prompt, friendly service. Gavin was honest and competively priced!

Information
7 Photos
9 Comments
4.6 Rating
  • Address:450 Newberry St SW, Aiken, SC 29801, United States
  • Phone:+1 803-522-9220
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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