Always a good experience when i come here! everyone is very friendly and helpful! always looking out for the best interest of the customer! The manager Jesse is awesome! Ms. Kasey just just as helpful! his team is amazing!

The manager here was so nice and knowledgeable. Was able to look at and tell me what was going on and didnt charge me anything. I grew up in a shop and even still men in this industry talk down to women but he was very respectful.

The men and women who work there are wonderful. The service they gave was outstanding. Great customer service. They appreciate your business. Treat your vehicle with care. They make you feel almost like family.

Im extremely impressed with Jiffy Lube! My partner had recently starting having trouble with his vehicle; wouldnt start up without a jump, power steering acting funny, along with some other electrical issues inside the car. He was determined that the alternator had failed and was prepared for a costly bill. After paying $120 for the diagnostic at Butler Automotive turns out it was just the battery. The battery that Jiffy lube in Aiken had put in about a month or two prior was the incorrect one for his vehicle.Mind you- we werent very thrilled about getting that news but after reaching out to the newest manager (the previous manager that installed the battery no longer worked there) at the Jiffy Lube in Aiken, explaining the situation, and looking up everything on his end he was extremely apologetic about the situation. Not only was he willing to get everything taken care of right away but -due to the vehicle being still in Martinez at Butler Automotive- he even called over to the Jiffy Lube in Martinez so that we wouldnt have to come all the way back to Aiken to get serviced. We arrived to Martinez Jiffy Lube about 10 minutes prior to their closing time and they still took really good care of us and even refunded my partner for his diagnostic bill. Everything was handled very professionally. My partner even said this is the least stressed he has ever felt dealing with a car issue. So thank you.

After being turned away by 3 other places this Jiffy Lube was able to take me on the spot! They were extremely efficient and finished the job very quickly. The young blonde girl that helped me was amazing and gave great service! She was very knowledgeable. She had brought my filters to me, and in my head I was thinking, Oh great, shes going to try to sell me a filter. And it was the exact opposite. She said, Im not trying to sell you a filter. I just wanted to show you these to let you know we checked them. They both look good! I was a little shocked to be honest. They vacuumed my car, cleaned my windows, and I got my oil change with an add on service for less than quotes from other places in the area. I would be MORE than happy to go back to this Jiffy Lube for my next oil change. I told the girl that helped me that she gave great customer service and she seemed very thankful.

Excellent work by great people really kind and understanding. Small accident happens during my tire rotation but the management really outdid themselves and helped get it taken care of. Could not be happier and more appreciative of their efforts and their customer service 11/10 would definitely recommend!

Go here! Aaron an the rest of the team are on it! Took only a few minutes while we waited in the truck to do an oil change. This is the first place EVER that has NOT tried to sell me a new air filter as they saw it was a new K&N filter I just installed.... they checked and topped off the coolant also no charge! These guys did not try to upsell anything ( I asked for the synthetic 10,000 mile myself ). Thanks yall!

I absolutely love this jiffy lube! Its the only place I will take my mustang. they treat me with the best southern hospitality, and Im always in and out of there super quick. They are not pushy on their upsell, and they get everything done from tire pressure to windshield washing to adding fluids new filter and new oil and usually 5 minutes! Every employee you talk to treats you like youre important, so therefore jiffy lube is important to me

Great. Was in and out quick.

Great speedy service, technicians were all great! Love that our family can drive up, sit in the vehicle during an oil change and then drive off. Kids lived seeing all the tools and the mechanics at work!

I just do an oil change here but they are always super friendly and super fast.

The employees at this location were courteous and professional and made me feel like their top priority. I will definitely continue getting my car serviced here due to the reasonable price and great service.

Quality work, quick service and great customer service. Always a great experience!

I have used this facility for 14 years. The staff have changed but the service has always been very good. Even with Covid 19 and the challenges it presents for this type of service the staff did a great job in a timely manner.

Fast quick service, only weird thing that prevented me from giving 5 stars is that there was spilled burnt oil in a certain area of my engine bay where it could of been wiped off.. at least like just try to soak up the majority of it with a cloth, wouldnt even have cared it was a little dirty. But there was a massive oil spot to the point where my engine was burning it exteriorly for days.

We received the absolute best service here from the beginning to end. Scott Jordan and the whole crew. They even had women working g that was knowledgeable about the services I LOVED IT

Best experience by far! I love this specific store, such sweet people they make you feel right at home 😊

Fast and friendly, and assisted me with my fleet Card purchase process, thank you!!!

Fast clean reliable affordable customer friendly

Great customer service...the price was high but was quick with great customer service.

Extremely friendly workers they answered any questions i had and got us out in no time ! Recommend to anyone looking for great prices.

Brandon received me and serviced my car. He was quite friendly. The service itself was quick. No lines. Drove in and got serviced. In total. I spent approximately 20 minutes.Thank you Jiffy Lube, east Pine Log.

These guys have never let me down and always work hard to get me back on the road. AND as a essential worker. My spare time is precious and jiffy lube on pine log road gets that, and i am thankful for them and all that they do .

Very helpful and convenient.

Good fast service...But their price has increased. No longer a savings over the Dealership. BUT they are closer.

Very good service ¡¡¡

Great Job

I have been going to Walmart to get an oil change. One of my friends told me to go Jiffy Lube and it was the best service ever!!! They are so sweet compassionate and FAST. The best service ever!!! I will never go any where else! From the engineers to the girls working the front desk, genuine people ❤️I can’t thank you all enough!! I wish I knew names. But the staff is amazing !

Thanks Scott & fast friendly service techs

Topped off fluids and front-end alignment in relatively good time since they already had customers in. Staff was friendly and (what seemed like the manager) spoke with me to inform me of how long I would be there and if anything else needed to be done. I will admit I got several looks when I arrived that almost made me feel like I was at the wrong place, but it must have been a busy day. Waiting room was relaxing and had plenty of amenities plus free coffee. Would go again but maybe I just need to go more often to get a better feel for the staff there.

The only reason that they are getting 3 stars is the fact that I waited almost a 1/2 an hour to 45 minutes and never got my oil changed! The person who was supposed to open never showed and the computers werent on. Either the friendly staff didnt know how to turn them on (passwords) or they werent functioning. I finally went to the one on Richland Avenue, which was 5 star service, considering the were backed up with the cars.

Geat, its sad I had to go to the south side and, actually get the service that Id paid for. I will be back

All the staff at BOTH Aiken, SC Jiffy Lube shops are knowledgeable, friendly and professional!So glad they are available to help me keep my older car running smooth... Just hit 250,000 miles. I wouldnt dream of going anywhere else for the services they offer!

The guys who took care of me were Awesome! Service was very fast, in and out in no time.

Worst experience i ever had with jiffy lube

Love this establishment,really fast service,good employees

Good service

Very professional and efficient!

The oil change was fast. I had to stay in the car but it only took 5 to 10 minutes

This last week was the first time using Jiffy Lube in Aiken on Pine Log Road. I usually use the dealership to change oil and rotate tires plus inspect the car. I indicated that if they did good they would have my business for both my cars. We moved to Aiken from Atlanta and wanted something local to do this work from now on. They did an excellent job on my first visit. Stay tuned for the next visit when my other car needs an oil change.

The only place I come to get my oil change. They are quick, efficient and super friendly. Christlyn is a great manager and she has an awesome team. Go by and support this jiffy lube!!

If I could give them more stars I would. Everyone was so friendly! I was in and out way faster than I expected and they helped me document an issue that I had with Walmart (I had left there after they started the oil change then said they couldnt do one on a 2020 and they left my oil cap off).They gave me a small discount because of what Walmart did! I told them they didnt have to. Because of their kindness and understanding, they have gained a repeat customer in me!

Great service! Always!

I had an issue arise due to my last oil change and the current mileage not being recorded properly but the team on 4/9 worked through the process, told me my options, and were professional and quick!

Unprofessional service, I do not recommend. Time arrived was 1:15. Got 5 workers and one of them eating fried chicken arguing with the supervisor lady, one tatted up worker at side smoking and waking around doing nothing. One guy cussing like a sailor loud enough I can hear him plainly. One lady not in uniform apparently visiting the other lady who is rude and sharing her KFC chicken. The manager is arguing with the two ladies there. Then they forgot to change the filter and have to change the oil a second time... oh, last visit they didn’t tighten the oil filter and the truck leaked oil all over the drive way. The owner of the place needs to clean house and get some folks who want to work and be professional and courteous. It’s 1:45 and we just got it completed! Hope the owner reads this review. This is crazy.

Good service but shady business. I took it in there for an oil change although I usually do it myself. I went to change my oil today and found that my permanent filter casing is gone. They put a disposable on there instead. Never told me and kept my part, I’m mad.

Duncan is very knowledgeable on trucks. Truck owner to truck owner best service, made me feel comfortable with taking my Sierra to get the oil changed. Will be coming back

Brandon was great as well as kierra. They checked the check engine light and gave me the codes to further fix.Brandon did a great job explaining each service and allowed me to decline or accept (that is when consent to service is given beyond what I bc called in for). I havent been to jiffy lube for awhile but will be coming back from now on.Solid service!!

Oil change done properly. They found a dirty air filter, and I authorized its replacement.The staff needs to slow down their exit interview with the customer. The list of procedures done on our vehicle was glossed over so fast that I had to stop the technician twice to review the list properly.

Quick and very professional

Im sold on this place! I will come here from now on for my oil change! They were so nice, downtown to earth, and efficient! The service was absolutely AMAZING!

I really liked this Jiffy Lube. The staff was very friendly and respectful and communicated clearly. They didnt push extra services. They just laid out the manufacturers recommendations without pressure. They were fast, efficient, methodical, and friendly in their approach to doing the job.

Great service!!! But most important... GREAT PEOPLE!!

The absolute best staff of any chain oil place

Friendly fast service, did 2 vehicles reasonably fair prices compared to dealership. Discount for military service

Quick, in and out service friendly people who work there. Good thing is you can drop off and walk next door to the good will

Called to ask some basic questions about services. Gentleman that I spoke to was rude and sarcastic.

Super polite, thorough and fast.

Its nice to see an operation run Smoothly. Thank you! Keep up the good work.

Quick, professional and courteous service. No pressure to up sell. Up sell service is offered but they do not use pressure tactics.

Friendly, courteous, and efficient staff. Thank you for the fast service.

Very friendly crew. Quick service and they didnt push for a lot of extras. I only wish they were open on Sunday.

I had this Jiffy Lube do an oil change on my car on 5-1-18. They installed the wrong oil filter! The filter was leaking oil and appeared to be falling apart due to heat. DO NOT GO HERE.

Took other cars before ours, I guess because we wasnt a female. We left there and went to firestone, had no issues in and out..THANK YOU FIRESTONE FOR CARING ABOUT YOUR CUSTOMERS! Wish I could give a negative star review cuz that jiffy lube would for sure be negative 99 stars, very unprofessional!

Very friendly and super fast! Thank you

Jiffy Lube knowingly installed the incorrect battery in my car when I went in for a routine oil change simply because they did not have the correct battery in stock. Being a fairly new car owner, I assumed that this was needed, and I was 97% certain that my car was in capable hands. Keep in mind, I no issues with my battery prior to taking it to Jiffy Lube. However, two days later, extensive damage was done to my Honda Civic LX when my car caught fire as a result of the battery shorting out against the hood while I was driving down Highway 78 (they installed a battery with the battery post on the wrong side). While Jiffy Lube has fixed a few things that were a result of the fire, they still have yet to complete the needed repairs on my car almost three months after our last correspondence.

Fast and Amazing service!

While getting my oil changed a ladys car wouldnt start, not only did they help her contact a tow service but an emoloyee crystalynn is giving her a ride home. Amazing customer service from entire staff.

Helpful and friendly service! Not to mention how clean and fast they worked to get my car out in under 20 minutes with a tire rotation too!

Thanks to all of you. They work hard to get you in and out quick and let you know of anything they find that might be an issue or lead to one later.

Great staff and the service is second to none.

The wait is to long and if you get out your wait increases.

They forgot to put one hub cap back on! I havent had time to go back! Other than that they were ok. Thats why I gave two stars.

People are very personal and no pressure selling. The reason for 3 stars and not 1 is because nothing was loose or missing. They spilled so much oil that 6 miles down the road we had so much white smoke we pulled over to make sure we could make it the last 5 miles to north augusta. When we got to the north augusta jiffy lube the whole subframe was filled with oil. They had to wash the whole under carriage with scrubbing bubbles and used 12 shop rags to soak up the spilled oil.

Always polite

We were pleased with speed and quality of service.

Very fast and professional.

Quick and fast. I dont have to spend a lot of time waiting.

Quick service, didnt try to upsell too hard

Great staff, friendly and they get you in and out!

I broke down and needed oil immediately!! The ladies were very helpful

Always friendly at this location

Always friendly and you are in and out in no time

Come here if you want a headache

Fast and polite.

Nice staff, quick service.

Fast service, employees were polite and helpful

Nice staff. Knowledgeable.

Very quick and efficient.

Very friendly and FAST!

Always prompt and friendly.

Very good customer service!!!!!

Did a great job, and fast

Great staff and service

Excellent Service!

Very fast and friendly

Polite and courteous and professional

Quick service

Excellent service!!!

Its Jiffy lube