They have always had the parts I need to fix my broken appliance. I am happy a store like this still exists.
John is the most knowledgeable person I know on all appliances! I just put an ignitor in my furnace and he had it in stock! Nobody does that anymore!! Thank you!
John is always helpful and asks good questions to help you get the right part.
There’s a guy named John that help me figure out what part I needed to fix my dryer. He gave me great advice and tips for the project. It’s so nice to talk to someone who knows what they’re talking about these days! He knows his stuff!
They know the business -. Good help
These guys are a rare find these days! Love the Mom & Pop shops & prefer them over big name stores. Excellent knowledge of their products. Extremely helpful & great customer service! Hope they never close!
These guy`s really know their stuff. always the right part at fair prices. And the free knowledge/advice to help you do the job right the first time!need to hire some young guys to help take over when they finally retire. thanks again for the great service! Bob Weatherholt / Akron
A great family ran business the man that works the counter is a wonderful man and is always very knowledgeable about anything and everything to do with appliances definitely recommend the place I just saved $200 by just buying a $16 belt for my dryer $16 thats all it cost me thanks to his knowledge
I always appreciate the knowledgeable help.
Owner was VERY helpful!! Made sure i didnt replace something that was still god. Took time to explain what to look for.
I was in need of a Fridge LED Bulb and a Gasket Seal for my oven..They were able to pinpoint exactly what was needed. I highly recommend this place!!!! I wish I would have discovered it sooner.. GO here for all your appliance needs..
Love this place. They either have or can order anything I need.
Very knowledgeable employees!!! They know their s$%t!!
Closest and best appliance parts store in Akron Ohio.
Lots of experience in this store that can answer your questions. I called around looking for a part for hours one day and these guys were not only cheaper, they had the part in stock. I have not gone anywhere else for parts since that day, this is my go to store.
This place is an institution, the people who work here are a wealth of knowledge and have had every part Ive need to keep my appliances working for 30+ years.
I have purchased several parts in the past from Home Appliance and they are always are nice and give you a great price. From time to time, a little knowledge to help finish the job. Keep up the good work guys.
If you require super sweet dad-like assistance that wont make you feel too silly about knowing very little about fixing your oven, this is the place! Although, to be fair, Im sure they help slightly more experienced individuals as well. 👍
Always have the items I have needed. Go above and beyond to help.
Ive been going to Home Appliance for many years. Extremely knowledgeable and has the parts I need. Highly recommend Home Appliance.
The switch, Push Button 6600jb1010a perfect. Thank you
Even now in this day and age with the internet its nice to still have places like this around for emergency situations.
Very thankful for local and small businesses. I was able to come here today and get the exact kit that was advertised on Amazon. The main point is that it was exactly the same price. Amazon was going to make me wait 4 days even though Im a prime member. The staff here is great. Make sure you know your model number and your visit will only take minutes. Great experience here.
They found my part I needed I am very happy with them I always go to them.
This place is great. Staff is very helpful and knows there stuff!
I would rate this small owned business a zero if I could, but you have to hit at least one star to post a review. I went there to get a rubber below boot and a wire ring for a front loader washer. I called out an appliance repair to install the items and after they took the washer front off they found more items that needed fixed. I decided not to fix them because it would be cheaper to buy a new washer. Within 7 days I called to see what their return policy was and he told me he already ordered the parts for restock and somebody should have looked at the washer before you bought the parts. They wouldnt let me return the items. I spent $258.38 for the two items and no return. Never again will I buy small business if this is their return policy!!!!
Awesome guy. I called to ask if he had a part for my dishwasher. I described my problem. He told me how to check the unit. I followed his instructions and was able to make repairs myself.I called and asked how I could pay him for his knowledge, which made all the difference. He said, “Don’t worry about it. It’s why we’re here.”“But I don’t like getting the benefit of someone’s expertise without paying for it.”“Okay, then give us a good review on Google.”Here it is. This company is honest, generous and knowledgeable. I highly recommend that you give them your business.
Great place for all your appliance needs. Very knowledgeable gentlemen.
These guys are great if your fixing it yourself. Always giving you tips on self installation saving you big bucks
They are great always have what I need and the customer service is wonderful they are real people there. Pricing is very reasonable.
Phone experience was great. Didn’t have the part I needed in stock, but since it was an emergency, he gave me a part number and a little insight to the probably issue. Will be checking back next time.
Owner John is extremely knowledgeable and helpful. His location is well stocked with parts so I can make good use of my time with no run around. I have made purchases online and received the wrong part numerous time. Home Appliance is my one stop shop!
I went in and was looking for a part for my dryer. I explained to them what I thought was happening and what my husband told me. It was the wrong part I had in my hand. So they were very honest and kind, they showed me the diagram of where the part goes and got me the correct part without over charging me. I had a part that was no where near the part I needed. They showed me and told me everything I needed to know. I’m so thankful for these two guys! We didn’t have to buy a new dryer because they were willing to help me out tremendously. Thank you!!!
We have used this place for several years. He is very knowledgeable about all appliances and always able to help.
Im a do it yourselfer and have gone there for years for all my appliance repair projects. They are always very helpful and steer me to the parts I need and tips on how to test things.
Im thrilled that Akron has a business like this. I had a fridge that needed a replacement part that isnt carried in box stores like Home Depot or Ace Hardware. Fortunately, the sales associate at Ace Hardware recommended that I check here. Sure enough, they had the unique part that I needed at an affordable price. I would highly recommend coming here if you need an appliance part.
They had all the parts I needed at very reasonable prices
Very helpful great service, they know their stuff
When the dryer began to squeal I took matters into my owe hands and, with the part i needed along with some much needed advice, all worked out.
They always have the dryer or stove part Im looking for and im always happy with the price. Very friendly and knowledgeable.
Great place to find anything you need people are just great
Fantastic service and awesome prices! I needed a new compressor relay for my refrigerator. I searched online and found the part I needed, decided to see if I could find it local. Home Appliance Parts had what I needed AND it was even better priced than it was online!
The most humbling of tasks is to replace a part of appliance you broke out of ignorance. This ole guy made my day by finding not only the right replacement, but by also providing me with sage advice. Happy retirement ole guy. Hope you find some good oak and a sharp blade!
Great guys there. Got my part 100.00 dollars less than they wanted on the internet.
I have been going to Home Appliance Parts since the late 70s John has always been the most knowledgable and helpful service I have dealt with. If they cant help they know who can and always have reliable referrals. Thank you for all you do. These guys are the real deal.
Have always had the parts I need, and also have offered advice for repairs or other things to look for.
I have been going to this store for years and wouldnt go anywhere else. The knowledge these guys have is second to none. I have never been disappointed going there. You might pay a little more than on-line but the knowledge and expertise these guys have is priceless. You cant find that on-line.
Had a great experience shopping with them! The owner was very kind and honest, he helped me save loads by telling me exactly what I needed without overselling more. I saved over $50!!! Definitely will be shopping there every time I need help!
So glad to have this store available. In the world of online everything it is great to have real knowledgeable people to talk to and get honest advice. Reasonable prices and very helpful folks. Last of a dying breed.
They have been very helpful over the years and have advised me on service options and steered me on my to self repairs or asking for service repairs from local repairmen and I have been very pleased with the results. I also want to give a a high review to Akron Appliance Repair. Brian Rambler came out to diagnose a problem for me in an hour or less and the problem was resolved.
I never post reviews but today is the day. The return policy is the most absurd thing ever. I will more than likely never return to this place.Hopefully, I will be able to sell this to some that needs it.
I used these gentlemen for several repairs, based of my youtube self help efforts. They are extremely helpful and knowledgeable. I would never think of going anywhere else!!
At home appliance they are very helpful and have what you need now. If you dont know they will advise you. They are there to help and get you on the right track. Thank you
Ive been doing business with this company for years. Honest,Fair,Good Man. Gonna be Sorry when He Retires!Thankyou!!!
Very helpful people. Old school shop
They helped me fix a 25 yr old dryer for about $8 . Great guys lots of patients.
The guys here are very helpful in finding the right replacement parts for your appliances. They try to sell you exactly what you need and thats it. If they can help you save money they do that as well. They are extremely knowledgeable and very friendly. This is the only place to buy appliance parts if you like to keep yourself running like new!
Theyre really nice people if youre in the area and you need something for your appliances go there I highly recommend them theyre very nice and good people
Always have what you need. Old school store but they have the knowledge.
The knowledge these guys posses is amazing! Been using them for 8 years since I found out about them from a friend and always 200% satisfied. Saved me $$$$ in repair costs - never need to call a handyman. Theyll even loan special tools with a deposit.
The BEST appliance parts store. Knowledgeable employees that go out of their way to save you money. Huge inventory - they nearly always have what I need. Good prices- cheaper than any other store and most internet sites (plus priceless advice to get the right part without waiting from online shipment). Been going here for years and will never go anywhere else! Thank you for all your help!
This place is a rip off ...they post return policy on wall and assume everyone can read the type but for some of us with impaired vision cant read that sign or even know it existed. then refuses to accept a return for an unopened item (motor). ... I would strongly suggest against trusting these people with your or my purchases in the future
Always knows exactly what youre looking for.
2 slow
Huge stock and knowledgeable people
The guys there are great they have knowledge of every issue that you would ever come across never disappoint you very helpful and will even help troubleshoot your issue for you. Definitely the best appliance parts store in the Akron area Ive been going there for over 30 years
A great place to get appliance parts locally. All the common parts are in stock and some odd ones. Lots of knowledge there as well. Definitely recommend.
Ive been coming here for over 20 years, John is the best!!!
John is very helpful, Id recommend this place to anyone. Its your classic small town store but, in a big city. Dont come expecting to be wowed by big displays. He uses paper catalogs and microfiche. My kind of man.
Called them this morning and have a part on order. They are trying to cross reference a part to see if something in stock will work. After getting off the phone, I felt compelled to write a quick review.Great service and genuinely knowledgeable about repairs. In an online world, businesses like these folks are hard to find anymore. Oh and by the way, they are ALWAYS the best price so dont bother shopping around online. Example...Microwave 2 way switch...online they run 13-40 bucks...These folks...6 bucks.SHOP LOCAL!
Great place to find replacement parts for most appliances. You need to have your model number to speed the process along.
Good
Great service. Takes the time to help you get the right part to do the job.
Its a great place
Great place for all appliance parts. Knowledgeable counter staff. Thanks Al and John!
The customer service needs some improvement at this establishment. Just because you are about to close when I call does not mean you should hang up the phone during our conversation without warning. I usually check with HAP for price and availability of parts I need when one of my appliances fails, but I consistently find the parts considerably cheaper on Amazon and delivered right to my door.
The man knows everything. They are very knowledgeable. They will help you anyway they can. Tells you flat out.........
Last of a dying breed! Has my buisness as long as there doors are open
The BEST place to get parts!
My bad
Fantastic place. Huge stock and very nice man running the business
Great place to get hard to find appliance parts at a modest price.
Love this store!
Know matter what I need, they have it. A company that will make sure you get the right service and parts for a great price. Thanks for your business.
They wouldn’t rent me the tool I needed to install new bearings in my Maytag washer because I didn’t buy the bearings from them. They were going to charge me over $100 for bearing kit that I bought online for $36, and charge me $25 to rent the bearing tool that I will now buy for $38 online. They just lost a customer for life. Goodbye forever. Look online for parts and pay 1/3 what this place charges. Update- Bought the bearing tool from Amazon and picked it up the next day on Exchange St. not far from Home Appliance Parts for only $13 more than they wanted to rent the tool for. Still can’t believe they wouldnt rent it to me and make the $25 instead of $0. They only delayed me by 1 day and my Washer is working Great.
Dont even go there if you have any foreign products or they will look at you with disgust. Not very friendly. I am a person that likes to use local shops. But this is one that I would not recommend.
Do yourself a favor and dont go anywhere else for appliance parts. Ever. Drive your appliance part needing kiester right past those big box stores and straight to Home Appliance Parts in North Hill. Youll be glad you did. Knowledgeable staff, impeccable customer service, home appliance parts, done right, nuff said.
Over the last year or two, they have unquestionably become less customer friendly. They dont help if they dont think they have your part, even if they might have it under another manufacturers name. They are abrupt now and their hours stink. Prices are usually okay, but return policy is not very good. Online places beat them in service and often price if you can wait a day or two for the part.
Great place for the Mr fix it. For large appliances. Very knowledgeable staff.
Best couple of guys. They know there stuff. Been going there for 20 yrs.
They always have the parts I need at good prices. Fast an efficient with no BS.
John is extremely knowledgable and willing to share. Just the BEST!!
Exceptionnel! Great service! Helpful and Friendly. And very knowledgeable!
I was impressed by the owner and his commitment to giving every client the best possible experience when dealing with the stress of a broken appliance. He went out of his way to help with diagnosis, searching multiple locations for the part, even referring me to a competitor in order to create goodwill.There are few in the parts busines with his great attitude and commitment, and I hope Home Appliance Parts prospers for many years to come.
Best place in Akron area for appliance parts and advice to fix any home appliance.
Perfect Solutions Are Found Here !!! I dont have a problem with anything they sell (wash/dryer parts, furnace parts & so much more). Ive never had an issue with customer service or sales. Now if you do, well the bottom line is, your a lamer & you had no idea what your doing. Most likely you should have had a the professionals doing the job in first place. I am the fixit kind of guy in my family. If you listen real closely & write down the simple instructions your on your way to saving big bucks!!! Dont blame this outfit if you failed in listening or reading the instructions. If your savvy, There are a ton of videos on you tube on most anything you might need to be fixed. Sometimes a friend can help or maybe not. The bottom line is, professionalism is key in anything we do. Especially here, they deal with allot of do it yourselfers here, and sometimes folks get a little frustrated.. This is how I see it, just maybe if you looked in the mirror lately, you just might see the problem.. You the failure, in knowing how to talk to professional working good folks at Home Appliance Part of Akron, Ohio.
Great place for appliance parts. Super knowledgeable staff!
Had an obscure part the big stores didnt carry for my washing machine, even stayed open late so I could swing by and get it after I called. Nice guys.
Called to ask about a part and they advised on a repair procedure that saved me time and money. Great service!