Very happy with Jason and the group at Cartech. I took my car in for hail damage. It was very simple... I dropped off the car, they helped with the rent a car, and they kept in touch during the whole process. I just picked up the car the other day and it looks fantastic. It looks like a new car. I would highly recommend!
They are either good or slow cause I couldnt get in for a month. Not a quick turn around but what I seen outside they seem good. I went else where
I went there for an insurance claim on my van. They did a GREAT job putting on my front bumper which was damaged in the accident. They were very nice and polite. When I picked up my van it was washed inside and out. I would recommend this place for good work and being very efficient and keeping me informed on the progress.
Car Tech did a great job for me. From the time of the estimate, to working around my schedule, keeping me informed, being on time with quality work, Catherine and Jason were awesome! Everything about Car Tech was professional. Also it was nice having a rental car company right there. They even detailed my car!!!! Thank you!
Thank you for your rudeness as I attempted to drop of my car for its scheduled repair in February. As I stood at the door calling as the note stated on the door to be let in, a man exited without greeting me (phone never was answered) and was extremely rude. Having an awkward stare down after his rude greeting at the door from someone who didnt even introduce themselves as an employee, I stated I was calling to get into car tech and was this the correct door. The response even ruder next than I could have imagined. The rude greeting and condescending manner I was spoken to from an employee who didnt even identify themselves made me feel very nervous leaving my car in your care. That rudeness I was treated with was so out of line I decided to take my business and money elsewhere immediatley. How you treat people matters! My insurance may have paid the bill but I decide who that money goes to. I hope your company never speaks to another woman the way I was spoken to. When you greet a customer start with a warm greeting and at the bare minimum identify yourself as an employee. You shouldnt leave the customer standing in wonderment if they are being spoken down to by an employee or a client exiting your business. Once he confirmed he was an employee I didnt need to be spoken down to any further. You lost my business that day within seconds for an already scheduled repair all because of speaking to me as if I was stupid. My car was immediatley taken to a competitor who accommodated me immediately and with friendliness, Smooth transfer of claim and flawless service. Why my one car leaving was nothing clearly to your business that day it was very eye opening to me. I will not ever recommend you or bring another vehicle to you in a time of need. Thank you for treating me like a stupid woman that day. I cant imagine how you treat those who work for you. For the women out there; choose another body shop who wont treat you like an uneducated stupid woman simply for trying to enter their business following the instructions posted on their door.
Great customer service. Staff did a great job from the moment I got an estimate to when I picked up the finished car. That looks as good as new and actually a bit better BTW.
Extremely helpful . Got my wifes Grand Cherokee right in . Took care of every issue. Definitely a place to take your vehicle for high quality autobody work ..
I wanted to say Car-Tech is a great place to take your car for repair. Besides being very professional and friendly, they do a fantastic job. I couldnt be more pleased. I highly recommend them. They are truly a 5 star company from the way you are treated to the excellent and quality work they do. Havent seen this kind of customer service for a long time. Thank you Car-Tech
This would be 5 had it not been for an item missed, to be fair we did go through a few estimates to get the costs down but I was prepared to pay for the missed item.I was told they would contact me the following week and set up a time to finish repairs along with waving some of the cost. Never heard back.
Wow. If you’re looking for a trustworthy, forthright, honest and friendly place. You can stop looking and rest easy with Car-Tech. They were great at walking me through the repair process, extremely helpful in navigating through all the insurance issues. Communication was steady throughout the process. Not only does my car look brand new, they went the extra mile and cleaned my car inside out. It looks like they even detailed the interior! It dives and rides like new. They treated me like family. Highest recommendation possible. Thanks Again!
Car Tech did a great job with the repair of my 2017 Mazda6. My biggest concern was color match of the quad cote paint finish. They did a perfect job of paint match and repairs. including detailing the car which was unexpected. Overall the best collision experience Ive ever had. Thanks
Had a wreck that smashed in my entire passenger front quarter-panel after Christmas. Sad, sad, sad. Car Tech was such a blessing. They worked directly with my insurance and I didnt have to do much at all. Once my car was towed to them, they called to let me know it had arrived. They communicated with me all the needed updates and returned my car looking absolutely beautiful. Had an issue with a part and took it right back. Car tech put me in a rental immediately and did the repair by upgrading the defective part to a new part. They were very accommodating, standing by their work. Great personalities from the staff all the way through, and Im that customer with all the questions and paranoia about the work being done right. They handled me with all smiles. Highly recommend!
Great experience. Truck looked brand new again. Kind and courteous service
Car Tech did a fabulous job on our vehicle. We were extremely pleased with how well they handled the claim with our insurance company and how easy it was to work with them. Our van looks better than it did when we bought it. We would highly recommend them for anyone looking to have body work done.
This is the second time we’ve used CAR TECH. Both times have been 100 percent satisfied with the personal and the quality the work we had done. Would recommend them to everyone.
This place is absolutely a top notch place to deal with. The owner is on top of things from top to bottom. Their work is fantastic. And when you get your vehicle back it is as clean as ever. They have my full trust.
I have to give kudos to Car-Tech!!! From the beginning of my first call to the completion of my car they were truly amazing. My car looks great. They went above and beyond on correcting the body work and fixed things out of the goodness of their heart. My car was completely detailed and most shops will not do that both inside and out. I truly was amazed at their work but most importantly how they treated me like a human being. The staff are over the top nice and really care about you the person. I would recommend this place for body work anytime of the day.
I just want to mention about this business if you are looking for job stay away from this place. The owner is rude and dont want to pay his employees for the days they work. Just pay your employees the hours they work. Is it worth getting turn in to the better business or fair labor you will have to pay more at the end so just pay what you owe move on.
They were friendly and got right on fixing my car service is outstanding
I was in a minor fender bender and Car Tech was phenomenal from start to finish! This was my first accident, so I needed a little guidance. From helping me line up a rental, communicating with me before my scheduled appointment and keeping me in the loop from the insurance side, they were fantastic! Once they had my car, Heath sent me daily pictures and information from his personal cell phone, and it was so helpful! From an accurate estimate to pictures of what the inside actually looked like and what they needed to address, he shared it all with me! I have never had better service! I highly, highly recommend! Thanks Car Tech!
Great staff great place
Very upfront and honest on how long things would take and what needed done. I feel safe and confident to drive home in my repaired vehicle! A car rental place is right next door and convenient. Very thorough inspection. While I’m hoping not to be in another fender bender, I will be happy to return.
I have had two vehicles worked on at Car Tech. My truck had to have the frame replaced. Heath was very pleasant to work with. He made sure I understood all that was going on and went above and beyond keeping me informed of my vehicles progress. Jason is an exceptional body person and mechanic. They rebuilt my 2016 truck from the frame up and it is like new again. I would and have recommended Car Tech to all of my Family and Friends. Five stars, higher if more stars were available.
I had my wifes Subaru Forester in the Car-Tech shop to repair damage to the car roof and sunroof caused by concrete falling from the ceiling of a parking deck. Jason was great again, as usual. The work was done perfectly, great communication, and ready earlier than expected. This is the second time we have had Car-Tech work on our cars, the bright spot of both accidents.
I highly recommend this business. The Customer Service is beyond wonderful! Everyone there is an absolute pleasure to deal with and the quality of repair is incredible. I have had service done with them twice and would not hesitate for a moment to take my car there in the future.
My experience at Car-Tech was phenomenal. They were very personable and attentive to my schedule. They fixed my car for a very reasonable price. The best part is when I went to pick up my car, it looked nicer than when I bought it! They had cleaned all the rims and tires, they also swept the whole inside of the car. I was very impressed and pleased with my experience. If I need work in the future I will definitely go back.
Out of all the years Ive owned a car, this was the BEST service I have ever encountered. Staff was super friendly and the atmosphere of the environment was amazing. I took my car in to get an estimate on a Monday, They took it in that same day and was told at the latest it would be done on that same week on Friday. My car was repaired within 2 days. Looked brand new like it came fresh of the lot. Heath Vaughn and his crew were excellent. They made the whole experience exceptional and made sure everything was taken care of effortlessly. He would even let me know what was going on with my car each day they had it in the shop. If I ever need my car repaired again, I will def be making my way back! I highly recommend Car-Tech Collision!
I just wanted to say that I LOVED the work they did on my car. You could never tell that it was ever crashed. Shout out to Heath & Jason for doing such an amazing job. I would highly recommend CAR-TECH to everyone.Thank you again for such a pleasant experience. 5 Star all the way!!
I fully agree with other reviewers that Car-Tech does an outstanding job with not just the result but also with the overall customer care. Not only was our car repaired beautifully for a fair price, we received it back sparkling clean inside out. It made us very happy! We got a free bottle of touch up paint as well. We took our mother in laws car there too and we will be return customers in the future for sure.
My car had been struck by another vehicle and I wasnt sure what to do. I called the local dealership and they dont do major body work, so they referred me to Car Tech Collision of Akron. From the moment my call was answered by Car Tech, I knew I was in good hands. As soon as I arrived on site, the staff knew who I was, gave me a friendly hello, and began the process immediately. Heath, the Claims Management Supervisor kept me informed by email and phone throughout the process. He was open, honest, friendly, and professional. My car came back to me looking great and very clean (inside and out!). You cant tell the car was ever damaged! Id highly recommend Car Tech Collision of Akron to anyone needing some extra love for their car and the customer service we all desire.
Really love this place! Such beautiful work. Not to mention that I work in Cleveland and couldnt get to the shop to pickup my car before they closed on a Friday on time, so to keep me from having to pay for two days of a rental, they stayed open an extra half hour so I could come pick up my car and drop of my rental. Really incredible service!!!!! Cant thank you enough for working with me and helping me out so much. Not to mention my entire car was cleaned HEAD TO TOE!! Looks fantastic. Thank you thank you thank you!
Exemplary Staff and Service.You can not go wrong by bringing your vehicle here to get it fixed.They went above and beyond when fixing my Lexus.It was just as good when they returned it as the day i purchased my vehicle.Much more than 5 star service here.!!
5 star service!! My car was rear ended and we took it in the shop hoping for a miracle and when we picked it up it looked better than it did when I bought it from the dealership! Heath provided us with excellent customer service and we felt totally comfortable leaving everything in his hands. I was completely surprised to find my whole car was detailed when I picked it up, even the inside was just neat as a pin! Highly recommend!
Wonderful Business here in Green! I could not be happier with the work performed on my car! Everyone was very helpful, from dealing with the insurance company and lining up a rental car to use during the repair time. My car looked brand new when they were finished, and even detailed the vehicle for me, which was a pleasant surprise. The people at Car-Tech appear to be honest, thorough and proud of the work they do. I dont normally write reviews, but was so impressed with Car-Tech that I felt they deserved an excellent rating!
Outstanding. I had an insurance claim and had to get my rear bumper fixed and some other adjustments. The projection was two days work, they got it done in one, and returned my car to me in perfect condition, immaculately cleaned and detailed, inside and out. My car even had that new car smell again. Amazing service. I didnt think there were businesses that even existed like this anymore. Thank you so much!!!
Jason is the manager. He was great to deal with. After a pretty bad deer collision, my truck was a mess. More than the average deer hit. They finished my truck early and did an excellent job. Jason walked me through everything before and after. Every detail was addressed. I have had my truck back for a week now and everything is perfect. The even detailed the inside as a bonus. Definitely recommend!!!
Jason and team are 1st class. They completed major repairs on my wife’s Grand Cherokee well ahead of schedule and detailed the entire vehicle for us inside and out. I would highly recommend Cartech to anyone.
My 2015 Legacy was back to looking beautiful after a deer incident. Heath was amazing to work with and made the entire experience so easy. I will definitely be going here for all my future repairs!
Wonderful service from everyone i spoke with and they do phenomenal work! Quick and easy.
Extremely professional, timely, and great with communication. Car-Tech was constantly in contact with myself and my insurance and quickly handled any issues. The work on my WRX was done quickly, and efficiently. The car was detailed inside and out before I picked it up, with pictures sent to me by the staff along the way.I cant recommend these guys enough. This was my second time going to Car-Tech and I have been impressed each time. This is my first time ever writing a review, because they honestly deserve it.
Amazing, fast, friendly service. Honest about options available for my repair. And a great team that made it happen fast without unnecessary costs or headaches. They work seamlessly with the car rental next door as well. Couldn’t be happier with my service. Even if you have to drive a bit farther than you would normally, this is your choice. Without question.
Had a great experience at Car Tech - quality service and extremely helpful environment!
Heath and the guys did a great repair job! Very friendly service and the repair job was amazing! They are very detailed and were able to work with my insurance to keep things moving and always kept me up to speed on where the repair was at. Also having Enterprise rental next door made getting my rental very convenient!
Everyone at Car Tech was so amazing and so helpful. I could not have taken my car to a better place. Heath and Catherine were so great! And I was constantly receiving updates on my car. It looks brand new! Thank you so much 10/10!
I have used Car-tech several times over the years. This place is great! Friendly staff, high quality repairs, and they do a basic detailing of your car before returning. Dropped off a wreck and get to pick up a new car, awesome!
Exceptional service & extremely excellent work on my 2018 Honda CR-V. Serra dealership recommended Car Tech to me. Highly recommend. 5 Star rating!!!
I couldnt be happier with the service provided by the staff of Car-Tech Collision! They had my damage fixed up in less than 5 days, and even detailed cleaned the interior and wheels. An experience I wont forget.
Excellent service and very upfront from the beginning. Id definitely go here again!
My f350 had a large tree fall on it requiring extensive cab and bed work. Heath handled everything kept me informed along the repair process and the truck was flawless when I got it back better than when I purchased it work was top notch. If you want great work and want to deal with great people this is the place.
I have had numerous cars repaired/serviced at Car Tech and have referred many friends and family members. They do amazing work at a fair price. I am very meticulous with my cars and wouldnt trust any other shop. The staff and owner are all very helpful and friendly.
Over the top Professional and every detail was taken care of. Truck was completed on time. Very happy with the results. I would recommend to anyone. Very nice to deal with.
Fantastic experience. My car looks as good as new and they communicated with me every step of the way. And they detailed my car inside, out and under the hood. Top shelf!
I highly recommend CarTech Collision in Green, OH. Heath and his team are fantastic. I received email and text updates on the status of my repairs. Heath worked directly with my insurance company which made the process very seamless. And there is an Enterprise Rent A Car right next door, so you walk through a door and boom, you get your rental car. 5 STARS!
Very helpful and friendly.
This was my second time having one of our collision repairs completed through Car-Tech Collision of Akron. I have been very impressed with their attention to detail in repair, as well as their customer service relations. Heath Vaughn walked me through every step with complete assurance. Having teen drivers is stressful enough and Car-Tech has gone above and beyond in professionalism to make the process after an accident go as smoothly as possible. Each time my sons vehicles were restored like new! I was treated like family here and absolutely recommend their service team!
Extremely pleased with my vehicle getting fixed after a deer hit me. Very pleasant and informative staff.
Wonderful customer service! Would highly recommend this place should you find yourself in need of repairs! They truly went the extra mile to make the unfortunate experience of needing repairs smooth as possible!
Heath and everyone at Car Tech was by far the easiest and smoothest part of repairing my car after an accident. I walked in, filled out a quick form, handed the keys off, was taken next door to the rental car service and was out in under ten minutes. Heath also helped dealing with an aggravatingly vague and unhelpful insurance company in order to get my insurance repair payment. When my car was repaired, it came back looking brand new. Car Tech even cleaned out the inside and washed the car. I hope I wont be in another accident but if I am, Im going back to Car Tech. Thank you, Car Tech!
Update. 10/2017****. Bad news: we had need to repair our other car as someone left us a surprise. Good news:. Heath and CarTech were there to make things right, and that they did. They did a GREAT JOB on our 2012 Mazda 3, making it look like new. Heath took care of the arrangements and dealing with the insurance company to make this a painless process. Thanks to all at Car Tech. Highly recommend this place for your collision repair needs.Recently, we had our 2009 Mazda 6 in for body work. Our experience was great overall from start (initial estimate) to final pick up. We worked with Heath who was very detailed in his write up and thorough in his description of services - even laying out best and worst case scenarios. Heath kept us informed of the progress of the repairs, texting us with info on the process and pictures of the work as it progressed. We were thoroughly pleased with the finished product (like new appearance!). We were impressed enough that 2 weeks later when someone left us a surprise on our 2012 Mazda, without hesitation, I contacted Heath at Car Tech. Great work and good experience.
Couldn’t be happier with the service and help from Zach Rohrbough. He made the entire process seem less and receptive to my needs without any hesitation or explanation. If you need a job done well and quickly, this is the place to go!
This place did an EXCELLENT JOB on my Acura TSX... They kept me updated through the whole process... very professional and if you have the chance of working with Heath Vaughn, well you’re in luck with some great costumer service... Definitely will go back if I need any work done... Thanks Car Tech!!!!!!
This place is completely awesome!!!!!! My truck was taken there after an incident and as soon as I met Heath and Jason I was sold. The price was fair and the work was pristine They ended up redoing my whole truck body and it came out totally awesome. I immediately felt like family and was involved throughout the whole process, probably more than they wanted. The staff here is so professional and the 18 year old truck looked like brand new when I picked it up. I want to thank you for all you did and I will always use Cartech for all of my auto body needs.Sam Alterio
I recently had the opportunity of working with Heath at Car-Tech Collision in the repair of my Subaru Impreza. Heath was professional and friendly and walked me through the step by step process of repairing my Impreza. He kept me posted throughout the repair (insurance, time of completion etc.) and worked with the appraiser to maximize my benefits. He and Car-Tech Collision exceeded my expectations and my car looked the sameas the day I leased it. I highly recommend Car-Tech Collision-you will not be disappointed!
I wanted the dent pulled out of my car. I asked the manager to do that and he said he couldnt do that. Asked him why not. He said he cant. He wanted to charge me too much. Told him he was ripping me off. He told me to leave and said he didnt want my business!. I told him that I have a right to my opinion. He said he has the right to deny my business. The worst customer service ever!
Let me first preface this review with my background. I am a car fanatic. I grew up around a lot of cars, own several, from collector cars, classic cars, performance cars, motorcycles, daily drivers, you name it, cars are my hobby. I drive, show, and race cars as well. I detailed and repaired/restored cars since I was in high school, and still do, and fortunately I work in the auto industry so I can be close to cars every day. So I am a stickler for the details, condition, originality, care, and perfection when it comes to cars (thats an engineer for you).I fortunately have not needed a collision repair to a car, and was only familiar with shops near my parents and family for when their cars needed repair (I would be the one to take them in to the shop), so I didnt know where to start looking around the Canton/Akron area where I live. After reading many reviews, and looking over websites, and then visiting my top choice (which was Car-Tech from the start) in person, I finally decided this would be the collision center to take my wifes almost perfect Pontiac G8 GT (accidents happen, someone rear-ended her). Knowing this car might be a collectors car some day, I wanted the best possible repair job, and boy did Car-Tech deliver.From the very first time I walked in the door, and they, without hesitation showed me their whole operation, the step by step systematic process and quality control, to the hand wash at the end, I knew I didnt have anything to worry about. In the past, I dont believe there was ever one single collision/body shop repair job from other places that I was ever satisfied with, until Car-Tech. Everyone was so friendly, knowledgeable, qualified, and detail oriented, my normal nervousness when I hand my cars over to anyone (which I usually try to avoid) for repairs, was gone.The paint matching/looking like original, is key for me, and never even being able to tell something was repaired is the determining factor. These guys/gals nailed it. The paint color was a perfect match, even so the plastic bumpers from the factory are a shade darker than the steel panels, and I wanted to keep it that way, that they matched it perfectly. The orange peel is identical to factory. They even noticed and replaced the black vinyl protective tape I put on when I bought the car, between the rear mud flaps and the painted rear bumper, to avoid rubbing the paint with use, and then proceeded to buff the hood and rear truck deck so that the rest of the car looked as good as the repair (I had not detailed the car from winter yet as it was still spring), Unbelievable.Heath took care of me from start to finish, kept up me up to date on the repairs as little or as much as I wanted (of course I wanted to see every step cause I was interested, and he did, without me even asking, he knewI was picky/interested/a car nut, exceptional)! Thank to those that did the actual repair/paint/assembly/wash, etc., outstanding job everyone. Thanks to Jason, the owner, for a first class establishment, and I will go on to say without hesitation, the best collision repair/paint facility I know. If I move, even if hundreds of miles away, I would drive all they way back here just for collision or body work (hopefully I dont have to : ). Im in need of some restorative paint work on one for my collector cars, which I dont let anyone touch.......but Car-Tech will when that time comes. If you are in doubt on where to take you car, from the smallest to the biggest repair/restoration/collision/paint job, and are anything like me (trust me, Ill bet you arent more picky than me when it comes to cars), rest assured you wont be with Car-Tech!Mike
Awesome service! Great attention to detail! These guys really know how to fix it back up!
They did work twice on my 2014 Silverado and it was literally like factory new each time. The work is incredible AND they detailed my truck before I picked it up. 5 Stars!
Wonderul experience, considering no one wants to deal with the aftermath of a car wreck. The work was finished in a timely manner. My insurance company was being difficult with paying for additional damage found. I was kept in the loop, they made sure I kept my rental (which is located next store, easy peasy) during the extra time, and handled nearly all of the leg work making sure everything was dealt with. My car sincerely looks better than before the fender-bender. Hopefully I wont have a return visit, but with my driving skills, I will absolutely bring my vehicle back. Thank you guys!
Personally, being a female it’s difficult to find a place where one does not feel as if they are being taken advantage of when it comes to their vehicles ..But, with car-tech I have always been treated with the upmost respect, kind, and courteous manner ..The work performed on my vehicles is by far exceptional - and I demand the very best ...Not only is the outside returned better than new but the inside was is alwaysImaculate!!Thank you Heath ; Jason and your outstanding crew !!Sherry Kedra 😊
Had a great experience. They did a great job on my car. Highly recommend them.
Take one look at how clean their garage is and youll know theyre top notch. And affordable!
Awesome thoroughy daughters cars is beautiful
Heath, the claims manager, was incredibly friendly, professional and knowledgeable. Car-Tech went above and beyond my expectations. I highly recommend Car-Tech!
Car-Tech does amazing work. They arent local to me, but absolutely worth the drive for the quality of service.
Great work great service. Heath was very helpful.
Horrible experience with this shop! Very nice until car was totaled . Then a total runaroud oh we dont know call the insurance company. Sent car to salvage before we could get plates and personal items. More like CarSuck!
These guys rock, I walk in and fifteen minutes later my wind damaged door was fixed and I couldnt have been happier, I highly recommend them because I know they can beat the competitions price,truly honest people.
Car repaired from accident - very friend service, great work and they even detailed my car for me which was an awesome surprise!!
I couldnt be more please with the level of professionalism, quality of work, cleanliness of work environment, communication, and ability to meet my deadline.I needed CarTech to repair some cosmetic paint damage and stone chips on a 14 Porsche 911 Carrera 4S. I had every bit of confidence in them to do a great job, and they exceeded my expectations. Everyone at CarTech that had something to do with the work they done on the Porsche for me done an outstanding job. The Porsche was perfect in every way like it came off the showroom floor when it was new.Thanks CarTech for going that extra mile to make sure everything was perfect!
Incredibly friendly atmosphere and staff, couldnt have been happier!
Great technical work, professional staff with highest integrity.
Excellent service, excellent work. Thank you!
Everyone was friendly, they did great work and did it quickly.
Friendly people great service and exceptional work!
Awesome body shop!!! Great service!!!
Awesome service