Called and spoke with Antwaun after seeing a ring that my girlfriend was in love with. He guided me through the process, made arrangements for her to come in for sizing and then even followed up with me several days after the fact. Excellent customer service and super friendly. If you’re in the area and in need of jewelry, stop in and ask for Antwaun.

My husband and I came here right before closing to find a new wedding set for myself. Antwaun helped us and he was fantastic on helping us find what was right for us and our budget! All the staff who were working got in on it..Robert and Brianna were also so helpful! They were awesome to all stay late and not rush us! Thank you I will enjoy my gorgeous rings for many years to come!♡♡

Alright so this specific business has done more then any jewelry company will have ever done for anyone. No one can compete with Kays. Heres why, my finance died in 2016 and he bought the jewelry that he gifted me from Kays jewelry. So with this being said every piece I received is a special gift to my 9 yr old daughter. I plan on being a loyal customer untill the day she graduates from high school and college any endeavors that she decides to do in any celebrations that celebrate her. I will be gifting these precious moments to her. With the same jewelry her father gave me. The only reason I can do this is because of Kays jewelers customer service, quality, and warranty. I truly appreciate their service!!

Justin assisted my boyfriend and I with getting the correct size for my finger. We were originally going to just leave after the sizing but he was very kind and suggestive towards getting me to look at the ring that I wanted. Justin was very patient and helpful with selecting rings that I might be interested in. Antoine was the working manager and Hailee was the other employee working at the time of our visit. They gave us great opinions and information on the brands of rings and facts about the rings and gems themselves. All three employees were happy to help us and did a fantastic job. We dont live in the area but we will definitely be making trips back to this store for help in the future. Thanks, guys!

Went to purchase another piece of jewelry and wasnt satisfied with the price. Went to the Kay Jewelers in Canton and they took care of me. I will take the extra drive for better price any day.

Antwon, Robert, and truly all of the employees at this Kay Jewelers location are absolutely incredible! They made ring shopping for my fiancé and I such a stress free and fun experience. They were kind, knowledgeable, and helpful and I would recommend them to anyone!

Always courteous and prompt whether cleaning and inspecting your jewelry or showing you their latest items.

Very helpful, informative and treated us like family! Will definitely continue to come back.

Antwan helped my fiance and I and did such an amazing job helping us pick out our wedding bands. It was a fun and easy experience for us.

If I could rate this store more than five stars I would! If you want to have the highest quality of service and leave with a smile on your face i I recommend going here. Not only did they work with me so I could get exactly what I was looking for but made me feel at ease and comfortable the entire time. From other places (like the store in wadsworth) I felt pushed towards a certain items and left feeling like I was being told stuff incorrectly (like price). However.. this Kays in green was a dream come true. I never write reviews for stuff but this was too important not to post. To the whole team, I sincerely thank you!!!

Justin was a gem from the start of the me walking in the door. Very patient with my decisions and showed his knowledge of all that I asked for. Recommend this store anytime!

Awesome service went in for watch band repair and salesman cleaned and polished my watch as well. Extremely friendly staff

I bought a ring from there not even a month ago. It broke a few weeks after I got it. I had them send it out to be fixed. I got it back last night before work and it broke again in less than 12 hours. I’m extremely dissatisfied with this. There is no way I should buy a ring and not be able to wear it or have it break twice in less than a month

Is very satisfied with their work

Antwon is awesome here! Willing to do whatever it takes to get the ring to me for my proposal. When we found out corporate could not expedite the ring even further he offered to personally mail it to me in a different state in case it didn’t come in time. He was very patient throughout the entire process (I changed my mind multiple times).

Antwaun is hands down amazing and a complete life saver! I came in to have my fiancees engagement ring cleaned before our wedding. While here we found out that the center stone was loose... They originally said it would take a week to fix (wedding is in 3 days), but that wouldnt work. Then Antwaun stepped in and said he would personally take care of it!A few hours later I got a call that said my ring was ready!! I can not say thank you enough to Antwaun! He went above and beyond for a customer! I couldnt be more satisfied with this store! I definitely will come here first for anything in the future!

Everyone there was extremely friendly, and personable. Hailee, the young woman that helped me, was very polite and helpful! I will definitely be back for any future shopping due to this awesome experience!

Emily was so amazing and helpful! She helped me pick out an anniversary gift for my husband and even a couple items for myself! We will definitely be back! 🥰

I absolutely love coming here. Everyone is so professional and accommodating. Especially Robert. He is just outstandingly awesome. He so nice, patient and very educated. I show him what I seen on line and it was like he had a magicians hat to where he pulled the Jewelry out of. He’s so funny too. Kay’s needs more people like him on staff. Thank you kays.

The had great suggestions after listening to what I wanted.

I just picked up the ring i bought my wife and she really loves it. She cant stop looking at it. If i could give more then 5 stars i would. Thank so much.

My husband has been buying jewelry from Robert for many years. Started working with Robert at Belden and now the Green location. Robert goes well above to assure your experience is great. Thank you for everything Robert!!!

I bought an engagement ring and two wedding rings from Robert and it was by far the best customer service I have ever experienced in my life. Robert put endless effort into making sure that I ended up with the perfect rings. The experience could not have been better.

Great Store manager!! Gina made the experience fun and quick. Beautiful store great location. Thanks you guys!

Amazing service 👏

Store manager John is amazing been in there on 3 occasions and never disappointed if Im ever helped from the time I walk in a store I dont mind spending my money there.

This location is the friendliest, and most professional and knowledgeable store in Ohio.

Staff is extremely friendly and were very helpful! Id recommend anyone to go the Kay Jewelers in the Target Plaza on arlington.

Highly recommend, awesome experience

Excellent customer service went above and beyond to help my fiancé and I out. Would reccomend this Kay jewelers!

Good

Excellent highly recommend you eat here

They act like we dont know all these jewelry stores are owned by the same company 20 minutes north of here

Always great service