We recently purchased a Matrix A50 Elliptical and R50 recumbent bike from G&G fitness. When we started the process my wife and I knew very little about training equipment and Scott and Chris were absolutely incredible in helping us make a totally informed decision that we could not be happier with! We must have visited the store 6-7 times prior to our purchase with dozens of questions and Scott and Chris were always open, honest, and filled with relevant information. Never once did we feel any pressure to purchase or that we were taking too much of their time. Both machines are incredibly solid, easy to use, and in just a few weeks we are both getting into serious shape. We now spend allot more time in our basement than in family room and cant wait to see and feel the results in months to come. I work in sales and can not say enough about the level of professionalism at G&G, we shopped around quite a bit and based on our experience the only thing I can say is you would have to be absolutely crazy to purchase your equipment at any other place than G&G!
Chris Shaw was very personable, knowledgeable, and so attentive to our needs and wants. He listened to what we wanted and gave us many choices. We had other questions and ideas on equipment we would like to have and Chris gave us great advice on the right way we needed to proceed for us to get the best that would help us in our fitness endeavors. We are looking so forward to getting our treadmill delivered and using our stretch bands that will complete our needs at this time. We will definitely contact Chris down the road for another piece of equipment.Tim Morrow
Wonderful shopping experience. After having owned and replaced throw away workout equipment (stationary bike and rowing machines) for years its nice to finally have a quality well built piece of fitness equipment. Scott walked us through all the options and was very knowledgeable about all the equipment that was in the store which made it easy for us to make our decision.Thanks again Scott for all your help.
No pressure sales. Scott had great info on the products I wanted. Will be using them again for sure
Went into store to test out equipment, specifically the Zero Runner from Octane fitness. Scott was able to answer all my questions and went into great depth of the product, extensive knowledge, and warranty supported by the store. Great customer service mixed with knowledge of the equipment had this store as my go to store from this point forward.
Great place! Good selection of machines, friendly and knowledgeable salesmen, no pressure, plus we got $200 off because a sale.
Just had a horizon treadmill delivered. a little technical issue at delivery. called them and they had it replaced in under two hours. excellent service and response. thank you!
Th store personal was very helpful and easy to deal with regarding equipment selection. The equipment was delivered on the date promised and installed professionally.
I bought a treadmill this past Monday to assist with the difficulties of maintaining running during the statewide shutdown of nonessential businesses including fitness centers. (I dont enjoy running outside during very inclement weather.) My experience was exceptional, including an unexpectedly discounted price on the treadmill I had researched and chosen beforehand, and the professional customer service that I received from Scott. I would recommend this business to anyone looking for fitness equipment.
Had great service. Knowledgeable staff/owners. Good selection from professional grade to home gym.
My wife and I just bought an A50 ascent elliptical here and It was a great experience. It started with our salesman Scott Altier he was very knowledgeable and made us feel comfortable, no high pressure.. And then continued with the delivery and installation crew. they were right on time and got our machine up and operating quickly. this machine is so quiet and smooth we love it. We shopped around and did a lot of research and would highly recommend G and G.
Great service, great selection of fitness equipment, very professional and was able to answer the numerous questions. I would recommend a place to visit if your looking for fitness equipment.
Exceptional. Describes my experience at my Akron, OH G & G Fitness Store. After 2 discouraging experiences at Dicks Sporting Goods (specifically dealing with their delivery company) I decided to visit my local G & G Fitness store as my search continued for a treadmill. I first met Scott - friendly, educated on equipment I was looking at, and offered much candid needed advice to which treadmill was best for my purpose/goal in fitness. I visited this store 3x in the course of 2 weeks before narrowing down my choices and visiting the competitors in Akron to compare. I also spoke with Chris briefly. Again, exceptional service. Because of this and other fitness goals, I decided to upgrade my purchase to a Life Fitness Treadmill. The BEST decision made to start off my 2015 year. I could not be more pleased with my choice and the quality of this product. You truly get what you pay for in fitness equipment. This treadmill is the bomb and I love it. Thank you Scott and Chris. In addition, I received a call from Peter 2 days later after my purchase (as promised to schedule my delivery) The 2 gentlemen (Peter and Danny) were fantastic, professional, and fast in the setup and further explained all the details of the treadmill. World Class Service, from start to finish. Thank you to all at the Akron, OH G & G Fitness. You are to be commended for your amazing customer service!
Our pursuit of a new arc trainer brought us to the store this weekend. We had previously purchased a Life Fitness G7 from G&G, and are very pleased with it. Once we arrived we were greeted by Scott. He was very approachable and we never felt like he was trying to corner us into a purchase. We were very impressed by his product knowledge. As we went through the sales process he illustrated many features and benefits we weren’t aware of. After getting on the Matrix A50 we were strongly considering making the switch. Our next hurdle was budget. Scott worked hard with us to get the unit into our price range. We are very excited and can’t wait to receive the new unit.
We came in with very specific ideas about what we wanted and Scott was able to point us in the absolute right direction. He worked through our list of concerns with us and left us feeling great about our decision. Weve had our Matrix treadmill a month now and couldnt be happier with the purchase.
I purchased a Matrix A50 Ascent machine a few weeks ago. The machine is great. It is very quiet and extremely smooth motion. There are plenty of resistance levels It is the best elliptical I have ever used. I have had a couple of software glitches that were resolved by turning off/on the machine. I also purchased the passport system. It took a few weeks to get it. I had trouble setting the passport up until I figured out that the connecting cord was a piece of junk. After replacing the cord with an old Android phone charger that I had lying around at home, the system has worked great. I higher recommend the machine and the passport system. Had I not had to replace the cord, I would have given a 5 rating.
I recently bought an elliptical from G&G and had a great experience. When I stopped in, the salesman, Scott, spent a lot of time with me helping me understand the differences between all the models and giving me as much time as I needed trying them all out. I ended up choosing a floor model, which came with a significant discount, which was great. All in all, the whole experience was easy and got me exactly what I was looking for at a good price. Definitely beats trying to shop on the Internet!
The store manager, Chris, did a phenomenal job explaining the pros and cons of each machine in his store. My wife and I was not pressured at all into buying a piece of equipment. We bought an octane fitness elliptical and the machine was delivered as promised a week later with no issues. We will most likely be back after the holidays to purchase the free weights that attach to the machine as well. Thanks again. Shawn and Jennifer Johnson
Talked with Scott Altier about purchasing a new treadmill. He was very personable, polite, and informative. There was no high pressure sales. We explained what we were looking for and he told us about the differences between a couple of models that would fit our needs and budget. We left to think about what we were comfortable with and returned to purchase our new treadmill. Again Scott was great to talk with and would highly recommend him.
I am a bigger guy and I havent had much luck using home treadmills. My wife really wanted workout equipment at the house so I had a lot of questions to ask to make sure we were going to actually like what we were getting. An employee named Chris was very helpful in answering those questions and helping me pick out a machine that worked out great for both of us. The staff there is very knowledgeable, friendly, and willing to help you in any way. I could not be happier with my experience at G&G
If you are looking for a fitness equipment store that has a great selection of top quality equipment, which is priced right and staffed with professional, knowable people, no need to look further!!! G&G Fitness has it all! Chris, the store manager was wonderful to work with. Very knowledge and match our needs with the right treadmill. We would recommend this store to everyone!
My wife and I purchased an elliptical from this location and had a great experience. We worked with Chris who was extremely knowledgeable, friendly, and responsive. He always answered our (many) questions promptly and professionally. Would definitely recommend anyone looking to purchase fitness equipment come check them out.
The buying experience and the products at G&G Fitness are excellent! Scott was very knowledgeable and gave me hands on experience on a number of units. I never felt pressured at the same time Scott was present and helpful in evaluating how the various options could meet my needs. In the end I chose a Life Fitness elliptical that has been great to use. I went from sporadic work outs every few weeks to three to five times a week. I highly recommend G & G!
Overall great experience. We didnt feel pressured on purchasing anything and was given information and recommendations on products versus simply wanting us to buy the most expensive thing there. The store manager Chris was the one who helped us and he was very knowledgeable, and accommodating to our fitness needs (he helped us pick the best equipment for our needs). Never felt any pressure. The store has a lot to choose from as well!
Scott is a Rock Star!!! He took time with me and showed me several Elliptical Machines and never pushed. His kindness, open ear, and gentle style, made it easy for me to get the information I needed. I know I have made the right choice, thanks to his help. In addition, Scott was superb when I had a question/concern and he resolved it like Magic!!! I look forward to a great working relationship with Scott and G&G, and years of good health. I give my highest recommendation to Scott and the team a G&G Fitness for your home health/fitness machines. Be well.
Great selection of top brand equipment. Scott was very nice. Let us try the various machines without trying to pitch each to us, to see which one felt better to us. We would purchase from there again.
I have referred several folks to your facility but this is the first time I actually visited your store. I wanted a rower and had done extensive research. Scott was fantastic and not only reinforced my information but had us finally purchase an incredible rower that in my opinion far exceeds even the water rower that I had originally preferred. The price was fair and the service available after purchase is excellent. I wish I had gone here prior to purchasing other fitness equipment. I will be back. thank you. Cliff Sonnie, M.D.
I went in to get some new bands, a foam roller, and TRX Kit for when I travel. I received the best service Ive ever experienced. Chris Shaw went above and beyond to make sure I was taken care of. He even went as far as price comparing new workout systems for me. Once I receive my bonus I will be coming back to purchase more equipment for sure. Couldnt be happier!
Very knowledgeable of the equipment I was interested in. Scott explained G&G and its service and delivery process. No questions were unanswered. Delivery happened as explained. Very satisfied!
G&G was great to work with - Chris and Scott were very knowledgeable and easy to work with - they helped me find and purchase the right equipment I was looking for. I would highly recommend this place if youre looking for quality equipment and good service.
Glad we went to G&G first because theres no reason to go elsewhere to comparison shop. Scott was knowledgeable and friendly, our equipment was delivered sooner than expected. No issues at all, just a great experience. Thanks, Scott!
Chris was very knowledgeable about the rowing machines we were looking at. We ending up purchasing a machine that day and it was an overall great experience! If we need any other equipment in the future, we will definitely go back to G&G.
Consultant showed me the options available in my equipment interest and explained what the benefits were of each one. Made it easy to make purchase decision.
I went into G&G fitness looking for an elliptical. The service was probably the best I have ever received. Chris was courteous, knowledgable and he answered all of my questions without rushing me out of the door. I will definitely come back.
Excellent selection and prices that are comparable to anywhere online. Would recommend to everyone. Knowledgeable staff that are helpful and pleasant to deal with.
Scott was super knowledgeable and helpful. All around good guy. He took the time to answer all of our questions. We ended up buying a WaterRower here which is pretty difficult to find locally. I would definitely recommend checking this place out.
I purchased a Vision elliptical and I love it. It is very study and quiet. I can watch TV and work out with no problem.
Excellent explanation of differneces in features for two Matrix models and consoles. Also reasons why to buy this exercise equipment versus other types.
Wonderful staff. Chris and Scott have been great to work with. Knowledgeable, patient and answered all our questions while whole family was there. Will use in the future.
Scott worked with me to evaluate the different rower options to help me determine what would fit my needs. Their assistance has always been exceptional.
Was searching for a higher end treadmill that could both fold and handle the brunt of my workouts. Scott and Chris let me come in amd try out their different options three times without ever pushing me to buy and answering all of my questions all of the while. Thanks to their work and helpful suggestions and after tons of research on my part, I purchased a Matrix TF50 treadmill from them, with no regrets and full confidence that G and G will have stand behind the products they sell. Many thanks to the excellent sales staff for being so patient with me, as I know I was a pain.
Had a great experience, Chris was my sales representative, he was very knowledgeable about all of the products and was able to find me the right elliptical within my budget. I would definitely recommend buying from them.
When we stopped in, we were sold on the competitors product. After meeting Chris, and having him give us a through tutorial on the G7, we were hooked. Chris made the entire process painless, and I would recommend G&G to anyone in the market.
Scott was extremely helpful in the process of getting my equipment together and helping me find the right product.
Chris did a great job of describing the +/- of all the ellipticals and treadmills we were looking at. Very knowledgeable and straightforward. A great buying experience.
We came into store late on Friday night, 30 minutes, before it was closed to look for a treadmill but Scott Altier took his time to explain in details the differences between brands and recommended us the one that fits our needs. We came back the next day to purchase the Life Fitness T3 treadmill. Excellent customer service. That is why GG Fitness has 5 stars rating. I will come back to GG Fitness for future needs of exercise equipments.
G&G Fitness is awesome! Scott Altier was our salesman and we loved him. Very friendly, personable, and knowledgeable. We came back to him and bought the A30 MAtrix Elliptical. We cannot wait to get it next week. Hope to come back and buy a few more pieces.
They have the equipment we were looking for. Chris is very knowledgeable about not only the equipment at the store but also about completing equipment and the exercise category in general. Check them out.
I went in looking for a row machine. They had a lot of options and the service staff was courteous and helpful. They didnt rush and answered all my questions. Chris is a cut above all.
Made every step of our fitness equipment purchase go very well.
I was very impressed with this store. I was helped by Chris Shaw who answered all my questions with technical exactness. Scott Altier assisted me when I returned to purchase my VR 500 Rowing Machine.
What a fabulous store especially the salesman who helped me, Chris Shaw. He was very knowledgable and was able to answer all my questions. He made it a very pleasant experience.
Excellent selection and prices that are comparable to everywhere that we looked for equipment. Very knowledgeable staff that was helpful and pleasant to deal with during the process.
So far so good.we are so pleased with the knowledge and helpfulness from scott.we bought an elliptical trainer. it is a fantastic piece of equipment.also thanks to chris for answering my phone questions.both know their product.thank you.
My experience at the Akron store was great, all questions were answered and My wife and I felt comfortable as soon as we arrived.
I had a very positive experience with G & G Fitness from the time I made my first phone call to them. I wanted to test ride and purchase an ElliptiGO. I dealt with Chris Shaw who was an outstanding representative of the company and very effective and informed about the ElliptiGO. I have recommended G&G to others who have asked where I purchased my ElliptiGO.
Great products and excellent service. Chris is exceptionally helpful!
Excellent service skills add details on every equipment and will work with you
Was out of town for work and forgot my resistance band for my morning stretch. Chris was there to help me figure out what was best for my needs and gave me a smash up price.
We bought a treadmill four years ago. Good experience all around.
Nice place, great staff