Very awesome store. Always have what I need right when I walk in. Earlier today I bought a saw and had the best customer service I’ve ever gotten. They were really good at answering any questions I had helped me buy the right product
I came in today to buy a chain for a saw and right when I walked in I was immediately greeted and helped. They answered all the questions I had and were very friendly and helpful. Definitely would recommend going here for equipment.
Akron Tractor and equipment had the best customer service I could ask for. Bob, helped me find everything I needed. Told me had to use all my equipment and everything I needed for it. Highly recommend this place and him!
The nicest people Ive ever dealt with. Their knowledge and concern youre buying the correct equipment for your needs is amazing! Thank you!
Bobby from Akron Tractor and Equipment, Inc. customer service has gone above and beyond our expectations. I have never operated a tractor before nevertheless one with a backhoe he took the time to go over the tractor operations, maintenance, and features of the BX23S. He Explained the warranty and offered a full coverage insurance with a small deductible. Unfortunately our belly mower is on back order due to inventory shortages. Here is where he went way above and beyond he not only delivered the tractor to our home but took time out of his life on a Sunday, brought his tractor over and cut over an acre of our yard. When I tried to offer him compensation for his time and fuel he refused. This dealership is a family run business and I think you would be hard pressed to find any other company with this level of commitment to its customers.The Landi’s
Ive had a good experience so far. They sell stihl at MSRP like everyone else. The do sell pro line saws. They were able to get me Kubota parts in a fairly timely manner. Only trouble Ive had was They recieved a part in a wrong package one time, but they caught it before they sent me out the door with it. Its taken some time to get the right one though.
I came in today to get a 6 pack of oil. 30 minutes later I walked out with 2 concrete saws (which you can’t even buy right now because of the COVID Stihl shortage but of course they had a few). Anything I have ever needed, they have it. This was single handedly the best custom service I have ever witnessed. My used concrete saw got flooded and they showed me how to fix it & fixed it right there in front of me for FREE. They genuinely care about their customers and make you feel as if you’re at home every time. There is a reason they are the best dealer in Ohio. I highly recommend this store.
I was having trouble getting the deck on my Kubota level. After trailering to dealer, Bob came out and got me straightened out in no time. Great crew with top notch sales and service. I highly recommend!
I was looking for a Stihl flowerbed redefiner. I was unable to find one for sale anywhere in the state of ohio. After being an agpro customer for years and getting no help. I messaged akron tractor on there little chat bubble on the website after hours on Saturday evening looking for a bed edger. They told me what everyone else did. We dont have one. Sunday evening Bob from Akron tractor messaged me and said he had a used one. He met me at the store Sunday evening at like 8:00pm to sell it to me so I would have it for Monday morning. Akron tractor has for ever earned my buisness. Thank You again and I highly recommend this dealership.
I love this place. Got me a nice Stihl.
Josh and his guys are the best at repairing my small engine stuff. Matt is the man for hooking you up with new equipment at the right price! They really take care of their customers.
Second time Ive been there for parts. Always quick and friendly. Really seemed interested in understanding my problem to make sure I had everything I needed to get back up and working. Always my first stop when I need a part.
Outstanding service parts and sales department very knowledgeable people.
Akron Tractor has excellent customer service, great products, great prices and plentiful inventory. They also do a great job keeping everyone safe during this pandemic.
They have every stihl product at great prices friendly people great knowledge of your needs
Very helpful and friendly would not hesitate to do business with again!
Top notch service center! They perform the service right the first time. You can feel confident their factory certified technicians know your equipment and what it needs!
Great place to do business! Friendly, knowledgeable people that help you, but are not pushy. Thanks for the great service!
I needed a new chainsaw and decided on a stihl 291. I called around to see who had them in stock as we just had a huge wind storm. Ag Pro had them and wanted $599 for a 291 w/20 bar. Akron Tractor had them in stock also and are selling them at $469 w/20 bar. I walked into Akron tractor, was greeted and immediately got what I needed! I walked out of Akron tractor with the 291, an extra chain, 6 cans of oil, and a combi-sharpener for the same price that Ag Pro wanted for the basic saw! Always go to Akron Tractor first!
Very knowledgeable staff both in Parts Department and in Service. They’re always very helpful when I’m looking for the hard to find parts or have a technical question about an antique assembly I’m restoring.But I think the best thing is that they always have a cup of coffee to spare for me.
Just purchased the Snapper Pro SS100 stander today! I cant say enough for the knowledgeable staff and sales manager! They are the real deal and here to help you get exactly what you want! Love these guys! Been coming here for over 5 years and they are my #1 source for mower sales parts and service. Highly reccomend!
Bobby was a great help to use.
Have had a great experience working with Matt and the rest of the staff! Would highly recommend!
It’s always a pleasure to do business. Whenever I called for parts and if they don’t have them in stock they always suggest the alternative or provide you the specs so you can look somewhere else. This is a great help for customers like me and gain more respect. You will never loose any customer ever by doing this.
Great place for all your tractor and lawn equipment needs
Top notch products from a top-notch dealer. At Akron tractor customer service is number one
Friendly, helpful. Kubota, new Holland, and stihl. Parts department has always been great when I needed anything. Sales staff knowledgeable and friendly, no pressure. Highly recommend. Only place I go for tractor, mower or power yard equipment.
Amazing place great service awesome owners and very good stock and information great place to go👍
I would highly recommend dealing with Matt at Akron tractor. I have purchased a new dump trailer very high-quality from them. Would definitely recommend buying any product from them . Thank you again Matt
Bought my weedeater and edger here. Closest store near my house that sell commercial equipment.
Already rated earlier with explanation- great customer service by sales & good equipment but they definitely need a new Office Manager!
Its nice to have a local business with a friendly staff willing to go the extra mile! We bought a small Kubota from Bobby last year and he was very knowledgeable and their staff has been excellent to work with. They showed us everything we needed to know about the tractor before we left and then spent more time training us when they delivered it to make sure we felt comfortable.We even get follow up phone calls from Bobby periodically to make sure we are happy and he has always been willing to answer questions even after the sale. You definitely won’t get this kind of service from a big box store!They also pickup and drop off the tractor for service which is a huge time savor for us!
Friendly sales staff . super product, Great knowledge of all products !
Easy access great parking and friendly cashiers
The Owner of Akron Tractor is a stand up guy. They seem to always have what I need. I have purchased a lot from them in the past 4 years. Bob Jr. is a great guy and willing to go the extra mile for you.
Great place. Had what I needed and saw cool Sthil chainsaws
Walked in with a part that was barely recognizable, walked out 5 min later with a brand new part and instructions on how to put it in. Love this place.
Friendly - Locally Owned Business. Knowledgeable staff, wide selection of products that will suit any needs necessary. Anything from residential to commercial to farm use, they have it. Great selection of Yeti products as well. Will definitely back.
Akron Tractor was the only place that could get the seals I needed. Their showroom is clean and well organized. The staff was friendly, helpful, professional and knowledgeable. Very pleased and will continue to do business with their team.
Took one of my mowers in for service and Josh was very helpful on feedback on what I wanted along with what should be done..only gave 4 star rating until work is completed..Tha8
Bought a new excavator from Cal and he was very patient and helpful - Aaron
Great customer service, readily available parts and service, and an awesome selection of Stihl chainsaws!
Very knowledgeable people. Great service
Friendly fast unloading
These are some of the nicest people you’ll ever meet. I will always take my business here.
Josh was excellent at getting my saw up and running again.
Helpful,insightful,friendly. Always customers inside employees always doing something, even in the lil repair or service shop over in the side friendly,helpful,honest.
A little disappointed that I was so quickly dismissed by the guy at the counter without the slightest attempt at sourcing a hard-to-identify part for me. I mean, thats why I went there, because I was having a hard time finding that part. Then he sent me to a place 13 miles out of my way that was just as unhelpful. I was one of two customers in there so, I didnt THINK I was imposing but I sure was made to feel that way. Gonna take my business (and my money) elsewhere.
Good experience overall. Went in to buy a new string trimmer, knowing more or less what I wanted but had questions. Had a little misunderstanding about a trimmer but as soon as I spoke up and cleared up what I was looking for the salesman got me squared away, even after he had already prepped a different trimmer that was ultimately not the one I was buying. No pressure for an upsell or anything like some other Stihl dealers I have dealt with in the past. Will definitely return for future purchases.
Top notch sales and service, if I could Id buy all my equipment here I would.
Great place for larger tractor supply parts for new Holland tractors. They also sell others
Great place to get new tractors and equipment. They also have alot of parts in stock for kubota and Ford. Parts and sales staff very knowledgeable with tons of helpful advice.
Had the parts ready for me and was in and out quickly
A great place for a huge selection of commercial residential Power Equipment. The sales and service are outstanding!
Great service! Great Equipment!
Service people are very friendly and helpful and well knowledged
Was very disappointed in the staff. Never received the quotes I asked for on an SLV75 and the salesman couldn’t tell me why it was better than the bobcat, very unknowledgable on the entire machine. Same goes for the grasshopper salesman, very unknowledgable on the product he was selling along with a poorer additude.
Best tractor dealer around.
Friendly, knowledgeable, good stock of commercial grade Sthil, thank you
No better place to buy equipment. Excellent staff, make you feel like family.👍
You are welcome.
Great service sale staff know there suff and very friendly
Only place I will buy stihl from. Great service, parts, and sales staff!
Very customer oriented. They have gone out of their way to help me when every Ive had a problem
Very helpful parts desk and knowledgable sales people!
Customer service is excellent. Will b shopping here for now on
Best customer service on the planet.
Excellent family owned operation. Bought my first Kubota from them and couldnt be happier!
Amazing service by great people who know what they are doing
They have guys that have worked here for over 30yrs. Great place, better people.
Great people, great service....best place to buy!
Very helpful and friendly people.
The only place I left work on my saws
Awesome service and people
Great selections and service
Expensive but good service
Great staff, very helpful.
Great selection and prices!
Great service!
Looking for parts for another make tractor but they helped to find a universal solution
Very friendly and professional!
Great deals
Great service
Friendly and helpful
Slow service
Here you can change checks and send money to Mexico and it is a shop