user
The SALON by InStyle Inside JCPenney
340 S Colonial Dr, Alabaster, AL 35007, United States
Appearance
The SALON by InStyle Inside JCPenney
Comments
Ch
Review №1

They allowed me to schedule an appointment for a cut and color with someone who no longer works here. No attempt to notify me prior to my appointment was made.

Ch
Review №2

Unhappy with the experience I had and not happy with my haircut.

Ka
Review №3

This salon is a veritable REVOLVING DOOR of qualified stylists who can do African American hair treatments. Ive been getting my hair done here for at least 3 years, and it definitely has not been consistent. The most recent hair appointment I tried to make couldnt even be scheduled because the last qualified stylist they had who could do my hair left the salon. Staff turnover in certain sectors is to be expected, but it is a very frequent occurrence here.Luckily the experiences I did have over the years with all the different stylists was at least somewhat decent (thus the amount of stars in my rating being as many as there are). Thats because the type of styling and treatment I get is very simple and straight forward, so there really isnt a lot of opportunity for error. It is a chemical treatment, however, so not just anyone can do it. I also observed accommodating last minute or walk-ins for stylists who could do African American hairstyles was slim to none. I had an appointment each time, so that was never a problem for me. But during that time, when someone called or came in seeking that type of concession (even early in the morning), they were quickly shot down.Therefore, the lack of stylist availability and utter inconsistency is the biggest problem with this salon. If you find a stylist you like, do yourself a favor...dont get attached.

A
Review №4

I wish I could give my haircut and the whole experience 0 stars. I cannot believe they let me leave the salon with my hair looking the way it does. The lady that cut my hair didn’t have a certification/picture by her station like the other two ladies did. It also took her longer to check me out to pay than it did for her to butcher my hair. She had no idea what she was doing. 0/1000 do NOT recommend. The lady who butchered my hair said that my layers would look great once I blow dry my hair. The lady next to her said that it looked great. I didnt think twice about it other than the fact it was shorter than I wanted. Ive been walking around for a week with the back of my head looking like a 5 year old cut my hair. I cant even believe it.

Sa
Review №5

We showed up as walk-ins on a Sunday and they were able to get us right in. My daughter went from almost waist length hair to a bob and Amber did an awesome job for a very reasonable price. My daughter is happy, Im happy! Would recommend.

Ke
Review №6

My first time here. I came for my stylist that started there a few months ago. Cheryl is amazing and some of the other stylist that I encountered seem very nice as they greeted me as I walked in and thanked me for coming in as I was leaving.

Ka
Review №7

Cheryl is great she cuts your hair the way you want it cut. She sweet too.

Fo
Review №8

I wish I could go lower than a 1 star. My girl had an appointment at 2 to get a perm and we got there right at 2 and the lady didnt even come and address us until 2:30-2:45. After that, we were left waiting while the lady and her crew were in the back eating and cutting up and they didnt notify us about how long it would be to wait she just kept saying Ill get to you in a minute. So finally, its around 4 no one else has even come in the salon since 3, she takes 15 minutes to check in someone else then she comes over to us to get her started on her perm. Its now 6:30 and she is only half way done. I definitely do not recommend this place unless you have time to kill.

Information
12 Photos
8 Comments
4.1 Rating
  • Address:340 S Colonial Dr, Alabaster, AL 35007, United States
  • Site:https://stores.jcpenney.com/al/alabaster/salon-alabaster-al-2918.html
  • Phone:+1 205-663-2763
Categories
  • Beauty salon
  • Beauty supply store
  • Hair salon
  • Nail salon
  • Stylist
  • Hairdresser
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:12–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations