Despite its sort of Liminal feel an associate is easy to find for my crafting needs. From small beads to specific glitter styles.Thier selections are quite large and everything is well sorted. Always my go to place for crafting needs.
Michaels is a good craft store with a big variety of craft supplies, toys, and art supplies. Its a great place to go for last minute craft or art supplies needed in a project, and when in the area a fun place to stop with your kids to look at some toys such as small and medium plastic animals, slime, and puzzles/ games, and crafting materials. Give it a try! Probably one of the best craft stores in our area.
Staff is very friendly, everytime Ive been its been almost empty so check out is fast
A quick in and out. The cashier acknowledged me for a quick check out. Very aware of customer service and customer acknowledgement.
Lost my childs birth certificate. Blamed on UPS. Then found it and said their colleague didnt actually look properly. Honest but inept.
From recommendation of my classmates from my art class they told me to go to Michaels to buy painting supplies from the brand called Artist Loft and honestly for the acrylic it is much cheaper than where I would go to buy my art. For sure reccomend to buy your art supplies here because its a bit much cheaper! And more discounts with their coupons and becoming a member for free!
I always love coming into the store, they always have everything I never knew I needed...The story is like a love-hate relationship, sort of like the dollar store, you always go in with the few items in your head that you need... Then you always generally come out with a lot more then you came in for! So fun to get crafty and its so fun to build ideas in this store! This one in particular was very clean and organized, it also had a wonderful clearance section. But most of all the staff was friendly and warm-hearted to me being in need of help.Thank you!
I mean whats not to love, if youre into crafts, nice frames, cheap terracotta pots and coupons galore. Always walk away happy
The most friendly staff ever period!
Cashier Bertha was amazing we had a lot of items and she was patience and wrapped all of our glass items up. She even ran out to give us one we forgot she deserves a raise. Will Co shop at this location again.
Staff and other people in the store were wearing face mask properly and keeping social distancing.Staff is always friendly and helpful
I ordered some Christmas decorations online, they were available next day for curbside pickup. It was so convenient, as soon as I got in the parking lot I gave them a call and they sent a worker out with my order. So easy...love the convenience and the employee was very friendly. Overall great experience!
I miss being able to do crafting activities with my little. I cannot wait until we can again. The Alameda location has the best crafting room and weve enjoyed numerous birthday parties here!
They almost never have anything Im looking for and when I can actually track down an employee to ask their eyes generally glaze over or they look terribly annoyed
Smaller store without the full line of merchandise. Some areas are a mess and things hard to find..
Went to pick up an order my daughter sent from out of State with all the information including confirmation and who signed for it. My question was if they had someone there by the name and if so could she check Her response was I cant tell you that.. Of course I asked to speak to the floor supervisor.The person kept telling me it was not there and no info found, then finally she took the next step to look for it inside delivery cabinets but never physically touched the boxes on top of the cabinets. She finally called the floor supervisor and she walked right up to the cabinet and grab a small box with my daughters name on it.It appears more training is definitely needed before the real rush hits the store!!!
A great place to go to shop for cool supplies for hobbies, etc.
Great customer service!
The custom framing department here has the best customer service. Theyre super creative and take personal pride in the art they create with clients. Devondre took good care of me and has a great eye for what will make the art look its very best. The frame and matting are just perfect for the piece and Im very pleased with the results. Will definitely bring more of my artwork here for framing in the future.
More inventory please but fun and friendly service
The employees were very helpful and courteous, they know the store well
Best place for kids craft related purchase. Very helpful staff. Great customer service.
Michaels is the to go to place when or if youre coordinating a party or an event and you want eye catching decos etc etc,,go check them out
Most supplies are good, but wouldhave like to see. more professional artist supplies.Ex: Arches watercolor paper in stock at the store location.Customer service is very good.
I really miss Beverlys but this particular Michaels has a lot of items and their staff goes above and beyond. That makes a huge difference to me.
Terrible customer service left me on hold for like 5 mins
The folks working the Custom Frames dept were very helpful and easy to work with
Great store and awesome employees. They always are willing to help even through the phone. They guarantee the price match with the website.
Convenient, always stocked up, and workers are always helpful when you need assistance
I always like going to Michaels. They have a little bit of everything. Good picture frames at a reasonable price, usually. Service is generally pretty friendly.
Came all the way from Oakland hills only to be disappointed because they didnt have poster tubs!!!
I had no idea this Michaels was so close by! Alameda Landing! Who knew? Ill be back!
Framing rep was great, very knowledgeable and helpful for options and best look possible. Thank you
Love this place!!
Customer service is always with a smile.
Total purchase including tax is $26.74. But $31.98 was charged to my credit card. I pointed out at the checkout, cashier didnt credit me, gave me the store manager name and phone number instead. Called the store manager and customer service a few times before giving up as I was kicked around different department entities. Poor customer service and handling of their own error causing over charging customers.
This is my favorite Michaels. It always has all the crafting supplies I need and is a good sized store. It can be crowded during holidays. I highly recommend getting the generous coupons they send by enrolling online. They have good deals almost every week and things for kids to do at certain locations.
We found a perfect picture box we needed.
No point in ordering online when it says same day pick-up but they can’t fill your order. If I would have known that I wouldn’t even have ordered. Three small tubes of paint doesn’t take hours or days to fill. Michaels will be the next store to go belly-up because of lousy customer service that can’t follow online promises. (FYI this is why people use Amazon compared local stores online “options” that aren’t truthful.)Some should tell the stupid cow that waddled outside that she needs to learn manners. If the store cant fill same day orders they should go work for a company that pays them to watch paint dry.
We just had my son’s 6th birthday party here today. We were able to fit 15 kids for a monster theme activity party. All the kids had fun and enjoyed all the many projects they completed. Each kid had so much to take home too. All the parents thought it was such a great party. We just brought in the food. Sam and his staff were terrific! It would not have been a success without them.
I love this Michaels location. They have everything to throw a party, to decorate, and to make professional looking desserts. Theyre super helpful. The customer service is superb. Theyre always so helpful.
Our daughters birthday party was truly a success. The manager Sam and his team were absolute rock stars. Hao and Tatiana did an amazing job at assisting the party guest with the projects and activities, which were so much fun.They went above and beyond our expectations, making sure all guests had a great time. Everything went flawlessly. Thank you for your hard work and for making our daughters birthday memorable.
Love this place they have everything for any kind of craft or art project. Tons of supplies for specialized crafting and stenciling makes them a valuable retailer in my world. Also sell containers sufficient to cover for my boycott of the container store and their rude offensive employees
Don’t not frame there if you need quality framing....Staff is nice and polite but I don’t believe they are knowledgeable and trained enough. So many imperfections with the finish product. The stretching is not done well at all especially for larger pieces. Go to a framing store, it’s worth to spend couple hundreds dollars more and get the quality desired.
Its what you would expect of a craft store; they have everything you need in general but not necessarily what you may need in terms of specialty items for your craft. Staff at this location is friendly and helpful.
Very nice
Michaels... always good.
Well stocked store with helpful staff. The framing staff is very good and allow one to take their time when choosing frames and mattes.
Im not an artist, but my daughter is and she loves this place. Staff is helpful and they do have a very good selection of art supplies for painting, drawing, etc. The front also has a lot of toys and knick knacks that kids like. Sometimes they have 10% off coupons, although I havent figured out when.
Michaels is a craft store and should not pretend to offer art supplies. I dropped in last week looking for gouache paints and there was little or nothing on the shelf. Im sure I could order it online, but I prefer to buy in store. This is an item I would have gotten previously at Beverlys, but Michaels came to town and Beverlys went out of business. In general, the stock of actual art supplies is pretty poor. If you want to decorate a cake, do some scrapbooking, or make a wreath out of fake flowers, youll find overflowing aisles.
Very helpful staff. Checked on items before coming and excellent customer service. Not exactly the product I wanted but they was courteous enough to suggest alternative solutions.
Families need to get together and do some more artwork or craft work or sewing together. This place has everything you need to improve your home or you business. And make nice gift ideas. You can make the gifts. Families need to get together again and do things together.
You think youd find fabric here ..not gonna happen.
I can usually get what I need as far as supplies for non holiday projects, but to get holiday themed supplies I must be ready to purchase as soon as they hit the shelves. Coupons are a plus as well, and their in store price reductions really help with the spending. Store is fairly tidy, staff are always helpful, but sometimes hard to locate. I do enjoy this Michaels location, lots of available parking.
A well stocked arts and crafts store. Big variety as well.
Great deals and rotating sales. Go online and check the coupons before you go. They can take a significant amount off of your purchase!
This Michaels is my favorite location. I enjoy my early morning shoppers trips best. I often feel like I have the store to myself. This makes it easier to think up 500 new projects and spend more.
Super helpful staff and always fully stocked
Friendly. Greeters wipe down carts. Managing number of guests at one time.
Christmas decorations already totally picked over by 2nd weekend in December
I like shopping great place.
They have great sales on many items.
Always find what I want
Very good customer service
I love this store cuz it offers so many choices, coupons, an app and really nice staff. Off street parking, sales and quality merchandise makes the store a winner. Location is nice too!
This location is one of the smaller Michaels. I didnt understand why I couldnt find certain products there...but could find them at other locations. Fortunately, Sam, the manager there...took the time to explain this to me and helped me to understand what was causing my frustrations. Thank you, Sam, for taking the time to explain things to me....so I can have more enjoyable shopping experience.
Need more materials, great service
Great crafting store, good sales people. If you need anything crafty, ask Chandra, she is the best
So many things to look at. Miachels always had a good selection of crafty supplies. From art stuff to jewelery making. They usually have good sales coupons. I also like the various in store sale and clearance stuff. The staff is friendly and helpful. Easy parking as well.
Great deals!
They have a huge selection and are very helpful. The prices are comparable with the internet too, so you can get whatever you need without the risk and wait of ordering online
I always get great ideas by just coming here. I look down all.the isles..look for the coupon. In the paper...save 20%off .They do.have reasonable prices.. especially their after holidays clearance
Couldnt find individual confectionary wrappers.
Good staff poor selection of acrylic paints no extender actually they didnt even know what it is.
I love Michaels, awesome place to go with kids. you will find anything you want for your hobbies.
They have everything. When ever you go shopping there always go to google and look up: Micheals coupons. Everyday they have different coupons. You can just show the casheir and they will scan it of your phone. Good Luck saving!!!
For a Halloween fanatic/nerd like myself this place was amazing to come to for great Halloween stuff!
Friendly up beat staff. Very helpful and knowledgeable. Didnt point me to another store, suggested alternatives for my project. No time for running around. Store had most of everything I was looking for.
I couldnt find Michael.BUT, i did find magnets, glue, and everything else i needed for a decent price!Nothing to complain about. Perfectly fine store.
Look for the coupons online they have high prices but when the 50% coupon is available its a steal. Most items when on sale are still over price.
Very good place anything craft related. I love their coupons!
Sam, Daniela, and Elaine went above and beyond to help remedy our situation. Some merchandise did not ring up as the sale signs indicated. They cheerfully made it right, instead of trying to rush us through the checkout. We are big fans of this store!
The staff is super helpful when it comes to finding stuff and answering any questions I may have.
Nice store! Good supply and merchandise findings. Scanty selection of yarn though which is what I buy a lot of.
Meh. I was looking for art supplies. Almost no selection. Location was super convenient. Should have bit the bullet and drove the extra 30 minutes to Blick.
Love this place. So many awesome things. I could spend hours in that store!
Wasnt able to get the associates name but she was super helpful! Customer service skills were on point and It made my shopping experience easier and faster.
I always visit Micheals and depending where you go it can be on a scale of 5 to 10: organized, diversified, interesting or Culturaly mixed in its merchandise. I LOVE OFF BEAT JEWELERY AND ART MATERIAL which seems to be missing, including the glam and glitter and matls and special sale items.
Always have great deals and coupons
Better than any other Michael store I been in this one is cleaner, people are nicer and its actually organized.
They seem to have issues with keeping some areas stocked, whenever you ask about something theyre always waiting for the next shipment. Nonetheless its still a decently sized selection and the parking is easy. Im not into scrapbooking but they seem to have a lot of things for that at this location
Store is kept clean and tidy. Its a quiet place to shop. Ive been there a few times and havent had any bad experiences.
Great Sale
Excellent atmosphere, fast service, courteous customer care.
Always something here for you if you know what youre looking for. Its also clean and decently well stocked
Always awesome! Great selection, good prices.
Store was a mess. Carts filled with inventory throughout the store. Shelves empty, looked picked over. No one to help me or to even ask a question. Was there forever looking for a specific item and never found it. Too bad, I ussually have fun in craft stores.
Great for frames