user
Rocky Mountain Supply Co
2515 N White Sands Blvd, Alamogordo, NM 88310, United States
Appearance
Rocky Mountain Supply Co
Comments
BC
Review №1

Ive been coming here for 28 years, the business has never disappointed me. No matter if I buy a chainsaw or just weed-eater string, the service is always first class. Their repair service is also excellent!

Ja
Review №2

Super friendly atmosphere. These guys are always on their game!

GE
Review №3

Quick place to go for small motor parts & supplies like lawnmowers, etc.

Ry
Review №4

Nice selection of power tools. The staff is really helpful too.

Je
Review №5

Always good service here..

Br
Review №6

Very helpful and knowledgeable.

ja
Review №7

Horrible communication and customer service.Work needed done: winch, oil change, front light bar, rear cube lights.Requested rear cube lights on rear upper corner behind rear windshield not sticking out so wont snag on anything. Got machine back with rear lights sticking out the side!! Needed switches installed for front light bar and rear lights. They installed 3 switches one of which is a different type of switch than than the other two. Eye sore and not professional at all. When asked how the newly installed winch worked the employee stated “i dont know”. Had heard good things about this business but WILL NOT be doing business there anymore!!!

Sa
Review №8

They fixed my grandsons quad in 2 weeks, when another repair shop couldnt fix it and had for it for 8 months. You know who you are, other repair shop. Very satisfied

St
Review №9

Always a pleasure & most times what I need are available.-vince is hands on best& Always knowledgeable..

Ro
Review №10

I bought a string trimmer. Works great. They are great to work with too. Larry, Becky, Joel, Vince, Doug... great folks! And killer the shop cat. I highly recommend them.

Jo
Review №11

Chain saw shopping at its best.

Ri
Review №12

Best place to buy working tools.

Da
Review №13

This is where to go to get Friendly Service. I think they can fix / repair anything. They are that good. You can call or text me if you have any questions.

Jo
Review №14

They fixed my termite rig, it had a problem and they needed another part. I got charged for the part but they felt it should have been fix the first time.I like to do business with people that take their customers and business seriously.My rig runs like new!

Ke
Review №15

Parts and service are great..

Sh
Review №16

Fair and decent prices on equipment repair. Super knowledgeable staff, friendly atmosphere. Highly recommended!!

Fr
Review №17

Younger guy had a poor attitude and it felt like we were bothering him by being there. Won’t be going back anymore.

Ze
Review №18

Only place to recall your purchase of your equipment. Good service and no other like it.

Ki
Review №19

Power tool and atv heaven, they sharpened 3 chains for my saw, had it done in less than 3 hours and 30 bucks out the door. I have had service done to other tools there as well and the job has always been done right and reasonably priced.

Ar
Review №20

Personell at Rocky Mountain are always Professional and first class the 11 years Ive been doing business with them.

He
Review №21

Knowledgeable staff. Great selection

OS
Review №22

Knows his chainsaws! Fixes then quick. Good ppl.

J
Review №23

This place was horrible. Customer service was the worst.. there was a lady working behind the counter who was rude, obnoxious and definitely not friendly. Guess she knew we were not locals. Which was surprising to us because everyone else in this town that we encountered helped us out so much.. Anyways the owner fit the same suit as his employee just a little bit more tactful, he was not concerned about welcoming any new comers. Unfortunately we still HAD to spend $2200 dollars for a new generator that we needed in a bind for our RV... we much rather of spent that money with anyone else but they were the only ones with a Honda generator that we needed to get back on the road...just a warning be prepared for some rude service, especially from the witch working..

Be
Review №24

We were traveling through Alamogordo and stopped to have them check our Honda generators since they were not working properly to power our 5th wheel. We were able to walk in and have them diagnose the problem in 20 minutes! Customer service was excellent and all we need was a new parallel cord!

An
Review №25

Vince at the parts desk is very knowledgeable and allways helps me get what i need to get back to cutting he takes the time to tell me what i need to know to get the job done five well earned stars

St
Review №26

Took my crew ranger in for service and when I got it back they had replaced the drive belt, 2 spark plugs, radiator cap and the oik change, they charged me $700 dollars for this and did not even call me an ask to make those changes.They charged $200 for just the drive belt. I wont go back.

Ti
Review №27

Staff is always ready to answer any questions you have and is always courteous.

Ji
Review №28

Vince is always a big help.

Le
Review №29

The best for any chainsaws, mowers, small engines Ive been using them for 30 years

Sh
Review №30

These people take good care of us.

Ti
Review №31

Love this place they answered all my questions and helped me out fast there was no wait time

La
Review №32

Irritating. Wont stand behind their repairs.I told them of a problem with my lawnmower. $160 later they told me it was fixed. First time I ran it, same problem. They looked at the mower and returned it to me. Said all was good. Again, I ran the mower once, and problem still not fixed. They said it will cost $96 to fix. Nothing but milking the problem.So now, I am out $160 on a mower that wont work. They wont compensate me or help me out. Waste of money.Dont go here for repairs. Not unless you have the money to throw away.

Pa
Review №33

Excellent choice of weed eaters. Found just what we wanted.

Ro
Review №34

They were very knowledgeable and helpful, took the time to explain to me what would work on my machine.Thank you.

Jo
Review №35

They did great work and have amazing customer service.

St
Review №36

Becca the sales person was absolutely awesome, not pushy no rushing just very professional!!! I would buy here again!!!

Jo
Review №37

Staff was friendly made every effort to jelp get my log splitter up and running however the part needef was close but mo cigar

Br
Review №38

Great service, friendly employees

To
Review №39

Great service lot of information about parts

De
Review №40

Top notch customer service

Jo
Review №41

Nice. Lot good things there

Al
Review №42

Best in town 4sure

Ca
Review №43

Good work rms

Re
Review №44

Great for purchasing equipment. A touch on the stupidly high side when it comes to repairing.

Li
Review №45

Very kind and helpful

Bo
Review №46

Very friendly and Very helpful

Ja
Review №47

No communication. No customer skills.

Je
Review №48

If they dont have it, Vince will order it.

Gi
Review №49

Pricey.. But good stuff

je
Review №50

Good selection

Wi
Review №51

Get tools and repairs here

Gr
Review №52

This place did is a solid

MR
Review №53

FINALLY!!!!! An Honest, Helpful, Meticulous and Awesome Low Priced Dealer!!! FIVE STARS!!!!

Information
7 Photos
53 Comments
4.4 Rating
  • Address:2515 N White Sands Blvd, Alamogordo, NM 88310, United States
  • Site:http://rockymountainsupply.com/
  • Phone:+1 575-437-8276
Categories
  • ATV dealer
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations