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Alamo Auto Center, Inc.
2001 Arizona Ave, Alamogordo, NM 88310, United States
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Alamo Auto Center, Inc.
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Ka
Review №1

These guys were so honest and helpful. We went in telling them we believed we needed a battery and an alternator but they let us know it was only a battery which saved us hundreds. They also gave us a ride to and from our campground! We highly recommend this company!

Tw
Review №2

If you want people who actually care about your vehicle, you need to go to these guys first. They dont try to gouge you on prices, they tell you whats up with your car thats easy to understand, they are friendly and professional, and they treat you and your car with respect. Im very sorry I went to the other places for years. Im glad I found them and they made a lifetime customer out of me!

BC
Review №3

These people take pride in what they are doing! Excellent service!

Ch
Review №4

I shouldve posted this a long time ago, but I was in there in 2018 for wheel bearing replacements. I was out of town and making a cross country-trip when I needed service and I didnt know where to go. The owner was super helpful and worked quickly to get me back on the road in the same day. I really appreciate this level of service!

De
Review №5

Great service, got the car in and fixed in a timely manner. At a reasonable price.

Ca
Review №6

Love these guys!! They are so friendly, very helpful. I go to them for all my needs on my vehicles.

Ry
Review №7

0 communication with there clients, charged double on a set price and took over a month to fix a water pump witch is a 5hr job max. That is both illegal and called prioritizing worlds worst service ever received. That place should be closed down immediately will be perusing legal action straight bul@!#$ what a inconvenience

li
Review №8

Excellent job. Went in for a heater issue and they diagnosed quickly, ordered the part and completed in a timely manner. We asked them to complete a tune-up if necessary. They checked and determined it was not necessary which saved us a lot of money. Great job with integrity.

Na
Review №9

The guys were very positive and easy to work with. I found them to be not only skilled and well-trained, but also caring and compassionate.

Ke
Review №10

Terrell leads off this stellar experience with prompt customer service with honest expectations for repairs. Once approved, all the folks in the shop work very quickly and professionally on your vehicle. Will return everytime!

An
Review №11

I had a great experience with Alamo Auto Center this week. I was passing through the area on a road trip and needed a quick oil change. They were able to take me in immediately even though they were really busy and had the job done as soon as I finished my lunch. Plus their prices were very reasonable and they felt trust worthy. The good reviews online is what made me come in and I was not disappointed!

Th
Review №12

Fixed my vehicle quick. Was a toyota as well, but they took care of it. Thanks guys

Do
Review №13

VERY excellent care for our dogs!

Fr
Review №14

Best mechanic Ive been to in a long time. Very polite and professional. They do a good job of communicating with you while your car is at their shop. Fair pricing too. Would definitely go back.

Da
Review №15

I am new to Alamogordo. And being new is not always a good thing especially when you got to take your car to the shop for repairs. I am very impressed with the way that my car was handled by a mechanic and the way I was handled by the folks at the service desk. Highly recommend these people to anyone and everyone. Very nice, very courteous, and very very professional,but friendlyAt the same time.Five STARS 🌟🌟🌟🌟🌟

Sa
Review №16

Absolutely wonderful place to get your car serviced! Xavier recently helped my mom by changing a burned turn signal bulb for free. He runs a great business, and the crew he has is wonderful. Highly recommended! Superb customer service! If you want high quality work, go to Alamo Auto. They will take very good care of you and your vehicle.

Li
Review №17

This place is superb! So many businesses could learn how to operate a business from Alamo Auto Center. They are honest, experts, and very nice people. When a business treats their customers well, and is honest and kind, they get REPEAT business. Why in the world is that concept so hard for so many businesses to grasp??? This place is terrific! Final bill actually came in LOWER than my initial estimate which I have to say, is a first for me! HIGHLY RECOMMEND!

Al
Review №18

Great service, did excellent work on my vehicle.

Ju
Review №19

Good customer service

St
Review №20

Found and fixed the problem, worked with my schedule, good communication, nice people.

Ke
Review №21

We are so glad to have come across the Alamo auto center a few days ago. My buddy and I are driving across country and we had no idea where to go when we started having car troubles near Alamogordo. We saw that Alamo Auto had great reviews and went to check it out. The reviews were spot on. These guys are welcoming, fair and honest, and a joy to be around. Joseph, Gary, Justin and Xavier all took the time to make us feel welcome and comfortable. They explained the situation with our van thoroughly, answered our questions, and showed us what was going on so we could see for ourselves. Not only did they know what they were talking about, but also helped diagnose our car for no charge and gave us some good advice on where to go from there. If you are ever near Alamogordo and need some car support, these are your guys for sure. Thanks Alamo!

20
Review №22

Excellent, quick and friendly service! We had such a great experience going to Alamo Auto Center for oil changes for our Nissan and Subaru. The service was quick and we even made some small talk. The owner pointed out some things that we should pay attention to and, unlike other places, he let us decide if we wanted to take care of the potential issues now or later rather than forcing us to get work done now.I definitely recommend this place and well be using their services again soon. :)

An
Review №23

Went here for a last minute oil change while traveling, service was great, very friendly and very fast. The price was great too very reasonable. Definitely recommend.

Sa
Review №24

Our car distributor broke down during our road trip from New York. We were towed to this body shop. They are beyond amazing. So friendly and helpful. Quick service, great staff. Probably the best and friendliest body shop Ive ever been to. Thank you so much!

Ma
Review №25

I heard this place is great on prices and some say the put you on a payment plan 👍 if youre low on funds. I will give them a call and see if they can help me out with my car.

Jo
Review №26

Weve been here a few times and I cant say enough about this shop. The customer service is outstanding, their quality of work is excellent, and the jobs are always completed in a timely manner. I highly recommend this auto center for any and every job/maintenance needed for your vehicle.

We
Review №27

I thought I heard noises coming from my engine and they were honest cause it ended up being nothing. They could have made something up but were honest and didnt even charge me for taking the time to look at it! Great customer service!

Ro
Review №28

Professions, quick, and reasonable! Absolutely the best place in town to get ANYTHING done on your vehicle. Extremely convenient and they even offer a military discount! Look no further.

Ci
Review №29

My drivers side mirror fell off after hitting the side of my garage, so I went to the dealership to order new parts and wanted to charge me an additional $110 to put it on. I came to Alamo Auto Center, and not only did they see me with no appointment, they also did not charge me it all. They put the new mirror completely free! Excellent service!

Je
Review №30

Excellent job fixing my brakes. Very nice employees with great communication skills.

su
Review №31

We were traveling through the area and had an emergency issue with our truck. I called Alamo based on their excellent rating and Xavier told us to bring it right over and he had his mechanic make the repairs within just a few minutes. I wish we had such a reliable mechanic near us in our home in New Hampshire. Thank you Xavier!

Do
Review №32

I have had a variety of work performed by Alamo Auto Center for a number of years. I regularly check their work within the confines of my expertise. I recently had concerns about the work performed after looking at the work. Alamo Auto took time to explain that the work performed was different that what I had expected to be performed. I reviewed their work once again and my concerns were alleviated. Thank you once again.

Ke
Review №33

No complaints. Hard to find good service in this town, and these guys did good work. Will go back, will recommend to friends.

Da
Review №34

We just had to get an oil change and tire rotation while in town and we had the greatest experience! They were so kind and let our dog hang out in the air conditioned waiting room and were just as nice to her as they were to us! Mario told us that there was something loose as a result of the last people that did our oil change and informed us that we had a lugnut missing and replaced it for us. They were genuinely concerned for our safety and didnt just see it as another oil change, and have incredibly reasonable prices- highly recommend supporting these guys!

Pa
Review №35

Went in for a pre buy inspection, received outstanding customer service and support in deciding whether to buy the vehicle. They were honest and very helpful. Definitely recommend to use their expertise before buying a used car. Thanks X!

Di
Review №36

We were on vacation in the area from Missouri when we had a sudden issue with our fuel pump! Mario was very expedient with determining the problem and getting us in and out quickly! Xavier drove us to the Space Museum while our vehicle was getting fixed. The customer service was outstanding and quality of the work was superb! Teamwork is excellent! I highly recommend them!

Ap
Review №37

Was in town to visit a friend, car broke. Alamo auto gets good reviews so I went there needing help. I left the car with them for four days to fix the rear wheel. Try said all was fine, just needed an adjustment. They totally missed that the wheel was wobbling freely and a stabilizing rod was broken. Even I saw that when the car was in a lift!! And they even did a complete inspection to make sure I would be fine to drive up to Santa Fe! Totally screwed up my travel plans when it was a fairly straight forward easy to see problem. Not cool guys. Totally not cool.

Ga
Review №38

I was passing through town and one of my brake pads needed changing imedeitly. I stopped here because a few locals recommend them and Im very happy that I did. They were quick, professional and very friendly. Wish I had a shop like this back home. One more thing, the waiting room was probably one of the best I been in for an automotive shop.

St
Review №39

Honest and excellent service. I have my vehicles here several times now and Im always amazed at the honesty and excellent service. I recently took a car in with a problem which stumped them for awhile. Once they found the problem, they determined it was a very easy fix and didnt charge me at all for all the diagnostics they performed! The car is now humming along and i had a very minimal bill.I will definitely bring my vehicles back Alamo Auto.

Du
Review №40

2 weeks with my vehicle no fix and no answers to the problem

Ca
Review №41

I was given a quote of a approximately $100 to inspect my air conditioning unit in my vehicle. They said they wouldnt charge me for the inspection if I had the work done in their shop. I thought that was reasonable and agreed to do the work. I got the bill for over $500 and was upset. Their next actions determined the very high rating and positive review. I spoke with the owner, explaining the situation. I expected to have to argue, haggle, and compromise the bill down. However the owner was true to his employees word and stunned me with a $75 bill! I was so impressed that I decided to pay them $150 to cover some costs as a thank you for being so honest in their dealings. Take your vehicle here. You will be dealt with VERY friendly and honestly.

Ti
Review №42

Great guys who do good work and are fair with their prices and suggestions of what needs to be done or not.

Es
Review №43

Great place for repair and oil change. Knowledgeable, reliable and friendly mechanics, they keep you updated on what needs to be done and let you know upfront what to expect. Our favorite repair shop in Alamogordo!

Sa
Review №44

A a little over a year ago my Subaru Forrester blew a head gasket. Alamo Auto repaired it and all was fine. But this winter we discovered a very small oil leak. They decided it was their fault and covered everything that was entailed in correcting it. Quite a job! My little car runs great again and I hope to have a chance to put lots more miles on it. Im impressed with how well they guarantee and back up their work. Thank you all!

J
Review №45

The service and customer service is excellent. I have been taking my vehicle there since the first of the year. And will continue to do so.

Ju
Review №46

Xavier and his crew are the most honest car guys around! Had my cars a/c retrofitted and these guys did a GREAT job. 1 year later and the compressor went out...I called them and explained the situation and that is was within days of the warranty expiring. Xavier said he doesnt really worry about that too much and theyd take care of me anyway. Class act that is becoming more and more rare in this day and age. The only ones in Alamo I would trust with my cars. Thanks guys!

Ze
Review №47

I was driving cross-country and my car overheated in Alamogordo. I was sure I was going to have to replace the radiator or something expensive to get back on the road. These guys saw me right away, ran some tests, and figured out that it was just a bad radiator cap causing the problems. They had me back on the road for next to nothing. Honest and trustworthy guys that know their stuff.

Da
Review №48

Steering wheel started shaking. I took my car here and the guy at the counter took time out to listen to my problem then he showed me exactly what the problem was.I was not charged a penny, they didnt make a cent off me yet I was very grateful for the service I received and I will not take my car anywhere else but here at Alamo auto center.

Ch
Review №49

I found my car battery was completely dead. After getting a jump from a friend and going here without an appointment, I was seen and serviced instantly. Changing a battery is not difficult, but the staff talked me through the entire process and showed me exactly what the problem was using their equipment. I was very impressed with their customer service.

gu
Review №50

I needed a clutch replacement before Christmas. The expert machanics gave me great information on the whole process and what parts I would need. They found the problem was my clutch master cylinder was leaking. They ordered a new one over night and installed it before closing up for Christmas Eve. They were gracious enough to take me home and bring me back when my car was finished. In the end their expert advice helped me saved nearly $1200 on repairs. It was a pleasure doing business with them.

Ja
Review №51

GREAT service. Extremely knowledgeable mechanic went out of the way to answer all questions, demonstrate what was going on with car, and really show me the moving parts I was asking about. I got a ride promptly back home. They accommodated all my requests and called me to follow up on work. Free wi-fi and coffee in waiting area. I have recommended this place to others already. Thank you guys!

Ro
Review №52

I did not feel welcomed here. The guy at the counter didnt greet me or anything, just asked what I needed while looking at his computer. I told him an oil change and he just started asking question like name, vehicle, year etc. I asked if they have dexos for my Chevy and he said no and that he cant help me then. Very strange.

Br
Review №53

My cars oil change was done in a timely manner at an affordable price!

Yo
Review №54

Great help! We were traveling through Alamogordo and had engine light on. We found Alamo Auto Center and they did the check and solve the problem quickly. Thank you so much!

To
Review №55

Mario spent at least 30 minutes inspecting my truck and assuring me that all my fluid levels were up to spec before my return trip to Colorado. No Charge! Thank you!

Jo
Review №56

Mario at Alamo Auto Center was terrific. He explained the problem clearly and gave several strategies for dealing with it. One of the best auto repair experiences Ive had anywhere. As an out of towner, I was a bit leery, but would definitely recommend Alamo Auto Center to anyone in the area.

Bo
Review №57

Couldnt have been happier with the service I got. I was in and out quickly. The quality of work this business provides is phenomenal and is only bested by the men who work there

Sh
Review №58

I could have not been more pleased with the service and quality the guys put into my whole experience. My father has been a mechanic for 26+ years, and being so far away from home, I had to let someone else fix my Nissan Altima. I was impressed with the shop. Clean, open, and very welcoming. I was greeted as soon as I pulled into the parking lot. Steve came out to check out the problem (I had talked to him prior to bringing my car there) and he assisted me with all the information and even talked to my dad for me so I could make sure I wasnt getting screwed over. The owner (I cant remember his name) was so helpful and personal. He was cracking jokes and keeping up the moral of the office. He gave me a 10% discount to help me out with the price. The prices were right on point with the prices in bigger cities and the shop my dad has worked in. I had a huge job to do so it cost me a pretty penny anyways no matter where I went. There is a typical $10.** charge for shop supplies. I needed my car the next day and Steve called the same day I dropped it off!! He checked my tires, filled up all my fluids, and cleaned my headlights. I am absolutely impressed with this shop and the guys that work there. I met a handful of them when we were cracking jokes. It is the only place I will trust with my car while I am stationed at Holloman!!!

To
Review №59

Good place for parts and are very fair in price

ba
Review №60

I brought in my F250 to have them check out the suspension because I was afraid one of my front axle seals was going out. Gary put my truck on the lift and inspected it with a fine tooth comb and found out that everything was in good shape and the seal that I thought was bad was actually just a dust seal and that I could just put in back in myself. He also hooked up the scanner because I had a check engine light on. after going through the codes he found out that it was a simple vacuum leak and he fixed it for me. When I asked them what I owed them he told me nothing, not a dime!!!!These guys are awesome!!! I recommend them to anyone needing any type of vehicle repair.Thanks Alamo Auto Center!!!!

la
Review №61

Xavier went out of his way to go and check out a car for me to see if it was running good. Gave me his honest opinion and I was very thankful.

ta
Review №62

Needed help removing stripped screws that held my license plates. They removed and replaced them as a courtesy. Will definitely return for future work.

cy
Review №63

The honesty and integrity from not only the staff but the personal commitment to satisfaction I recieved from the owner was phenomenal! After discussing a difficult vehicle issue that was beyond the cost I could afford, the owner and staff continued to explore other options that were within my budget! Even though the end result did not leave me with a drivable vehicle due to my budget restrictions, the dedication and earnestness of the staff has impressed me beyond compare and I would certainly do business with them aging should any future automomotive issues arise. Thank you!

Ed
Review №64

Used Alamo Auto Center when I was stationed at Holloman AFB from 2011-2012. Took my classic 1987 Mercedes-Benz 560SL to them many times for various things - ALWAYS outstanding, prompt, and reasonably priced service! If I ever make it back out there, I will be a loyal, returning customer!

Pa
Review №65

Been using this shop for years now. Everytime something breaks and I dont feel up to messing with it I take it to these guys. Had them do some work about a month ago and got a call from Xavier today saying they accidentally overcharged me $20. He was calling me so I could come pick the $20 up. Thought that was pretty cool they did that. All-in-all a great place.

Me
Review №66

Super helpful and they were able to get me in immediately!! I’ll definitely be going back!

ve
Review №67

Thank you Alamo Auto for giving me my car back. It hasnt ran this good sence I bought it. 5 stars for professionalisam.KnowledgeCourtesy.Price was more than fairDuration of repair reasonableQuality of work excellentCouldnt be happier.

De
Review №68

Very kind and helpful, Took their time to diagnose our vehicle and the issue. Even while being 5 minutes to closing they were curtious and concerned about our safety.

Pa
Review №69

I trust my car to Xavier and his staff. Very knowledgeable and experienced management and staff. Clean facility.

Di
Review №70

Came in for an oil change, they over charged me and broke the filter housing. My car ran out of oil and luckily the folks at Wal-Mart know what they are doing and fixed the damage Alamo Auto Center did at half the price.

Sh
Review №71

Professional, friendly, quick and great service! Got my car fixed within a day even when they were very busy.

Mo
Review №72

Wonderful, knowledgeable mechanics. Will treat everyone fairly.

Ju
Review №73

Exceptional customer service and superb work. Ill certainly take my business with them again whenever my car needs any sort of servicing.

Ju
Review №74

Horrible service and I ended up fixing my truck in a day when it sat the almost 3 months

Li
Review №75

These guys are so fair and honest!! Thank You 😊

St
Review №76

On the road for a month and decided an oil change was in order before beginning the 1700 mile leg home. Alamo Auto Center took care of my vehicle in a very professional and timely manner for the quoted price.

Ma
Review №77

Theyre the best at what they do and are incredibly fair priced.

Gr
Review №78

Superb Service. Fair prices.

Ga
Review №79

Always do an Excellent job

Da
Review №80

Professional, honest, I travel for a living and the two hardest things to find in a new town are a good doctor and a honest reliable car technician, now all I have left to look for in Alamogordo is a doctor, I couldnt be happier with the crew at Alamo Auto Center, cant recommend them enough, thank youXavier

To
Review №81

Incredibly friendly, honest & efficient.

tr
Review №82

Honest mechanic, very helpful

St
Review №83

Knowledgeable mechanics, good prices

De
Review №84

Good people

Ca
Review №85

Good people

Information
4 Photos
85 Comments
4.7 Rating
  • Address:2001 Arizona Ave, Alamogordo, NM 88310, United States
  • Site:http://alamogordoautomotiverepair.com/
  • Phone:+1 575-437-5085
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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