Had price wrong the old swap and bate game. They sell propane tanks but wont fill them even with a legal tag on them. Tracker supply has real price on there stuff and fill tanks without the hassle.
This store needs to teach its stockers to read or at least match numbers between products and price tags.
Although the stuff in store is fine, customer service was simply disappointing. Was laughed at by employees, had a clerk say boots I was purchasing smelt funny just things that are not appropriate as a employee. Will not be returning.
I reserved a gun safe from the Alamosa store, called three days ahead to confirm it was saved for me. Upon confirmation I drove three hours one way to pick it up only to learn they had sold it the night before. So learn from my mistake and do not trust their word. Not a single person, including the manager offered an apology. Thanks for nothing, I wont be back
This place has it all--literally! From clothes, to pet care, to all of your hardware needs. Don especially helped me, he was so kind and walked me all the way to the propane heaters (what I went in there for) and even checked on me to make sure I was finding what I needed. The other staff was so friendly and welcoming. Check out this hardware superstore if youre in the area! Its awesome!
Tractor supply is a much friendlier and helpful place. I’d rather shop bigR, they have a much wider selection of items, but employees don’t seem eager to help. I’ve also had instances of special ordering items and never getting a call to say it arrived. When I go and ask about it employees look at me like I’m crazy. Then they go to the back and find it and I hear that it’s been sitting there for days. Just a little effort in the areas that matter the most would make this a decent store.
Slow but fast service
Stopped in to Big R Farm & Ranch Supply in hopes to find a big enough rambler to keep drinks hot for the weekends cold outdoor activities. Found a Yeti gallon rambler for a comparable price youd find online - great quality. This store has everything you need at reasonable prices. I recommend stopping to check this location out.
Employee followed me to the laundry mat near the back of the building and started antagonizing. I had to call the police for him to leave.
I really like this place, you can always find someone to ask questions, they respond professionally, thank you very much for all of your hard work!!!
First of all, staff charged me for the wrong concrete. when i went in to correct the invoice, instead of reimbursing the difference, I was DOUBLE CHARGED!!! The Staff needs to curtail their conversations in front of customers AND FOCUS on the task!! The selection of hardware is less than desired. When I mentioned Amazon, I was actually encouraged to buy from then. So much for the slogan Shop Local. If youre a rancher good store, I guess. Homeowner, good luck..If you dont have one..CREATE AN AMAZON ACCOUNT!! Youre gonna need it living here in the SLV
The staff really cares about the customer. They are helpful and care about the customer experience. They have a great selection of outdoor equipment and hardware the will help you to get your job done.
We tried wood pellets from everyone in the valley, big r had the two best brands, Western and Tierra. However the better of the two was quickly sold out and never restocked. Loading them for us is a plus. This is our go to farm store, always nice staff, greetings at the door is a nice touch.
Filled my 5 gallon propane tank. Some vendors in the area charge for the full 5 gallons regardless of how much is already in the tank. Big R charges only for the exact amount used, and is about 20¢/gallon cheaper than the other vendors. Always friendly helpful employees.
Excellent Customer Service every time I walk in the store. Quality Products and Selection. I dont have family or friends working there nor do I. Just a good store!
Way over priced, try tractor supply or get it off Amazon. Not helpful or friendly.
Great selection of farm equipment and pet supplies! Most of the staff is friendly and eager to help! they also fill propane in the back of the store with great efficiency! Been here many time and will keep coming back!
This place is horrible I have left here FOUR times trying to buy a firearm. I have bought three previous firearms from here from two nice gentlemen that I see no longer work here. service is rude or at times non attentive First two rude times we waked around the counter for 20 minutes once even in front of a manager and he looked at us and walked away we said i guess well go somewhere else just today we were looking for a Christmas present for my mom we were waiting as the help was happily helping an older gentleman then he finished up and we were looking at two handguns she didnt like either of them and said shell wait I asked to look at a rifle the man helping sighed like ugh you guys are annoying me I had him put it back and again the frustrated sigh came so I told him Im going to buy an ak and a shotgun he clearly heard us but ignored we went to the other side and waited he stayed on the other side so we left this is really annoying weve had good experiences here last year this a lot of the employees suck they cater to who they want I feel that they profile people so Id rather drive an hour away to salida and buy all my firearms from them.
I search out one particular guy in the store. He is super helpful even if it isnt his department. The set up in the store is a little wonky and I have a hard time finding things without assistance.
Friendly sales lady in womans department. Really nice.
Happy that they did an exchange on two batteries I bought.
Big R has everything you need, except a new car!! (Great retailer)
I drove an hour to get 2 propane tanks filled. The blond girl in the back said one tank was not certified. I asked to speak with the manager. I just bought a new fifth wheel in October and they were both certified then. They refused to fill the tank even though it had a certification stamp on it, they said it had to have a sticker. So I went to Amerigas to have them certify it. The tech was baffled why I was recertifing a tank only 8 monts later. So it cost me $10 to have a sticker on it and 2 hours out of my life to recertify a certified tank. The manager did apologize to me but that doesnt make up for THEIR mistake. Watch out
The young lady in the shoe department was VERY helpful.
I easily found what i needed. Cashier was very courteous.
Everything you are looking for. Great staff. The candy of your youth.
The Alamosa store has a good variety of stuff but clothing limited to Carhartt---too expensive for the average person. Employees always nice and willing to help.
Just passing through. They had the leather tie down I needed. It seemed very inconvenient for one of the 5 employees chatting at the back counter to help me find the rain slickers. It also seemed very inconvenient for the front checker to finish her conversation and scan out my items. This was done without a single word (other than the total) said to me.
Got what we need when we need weird or oversized items, store is clean and fun to explore
They have neat stuff and polite people that are happy to help you find stuff.
I love this place! I wish they had them in the south!
Had almost everything I wanted thermals six solar battery maintainers
Has good popcorn and a wide selection of stuff
Everybodys always so helpful and friendly.
Decent store with great selection
Was what I always get good service
Excellent place to get almost every thing you need. No food, snacks yes. People are friendly.
This place has everything you need. I have 2 smaller stores closer, but I like this store.
Really well stocked with hardware and auto supplies.
Very nice Country Store, I met a gal who went to school with my nephews Hunter and Jack III. Jericka Jones was her name.
Often, there is no one to help in the hardware part
Very nice staff.
Helpful staff, clean store, priced right.
Nice people and good selection of stuff
Great friendly helpful staff
Prices are steep, but good products.
Did not carry what I wanted.
Great business !
Always like Big R but the music sucks
Always polite and helpful
The music made me really sad
Nice people
Great experience
Big store.
Went to get farm feed