Had a great experience with the dealership. I have been buying cars there for over 20 years. Purchase or lease every 3 years. Always leave a very satisfied customer. Thanks especially to John and Dan.

My car broke down in Vermont so I had it towed to Goldstein Buick. They were very friendly and kept me updated on the status of the repairs, and arranged to have my car shipped to me because I lived 4 hours away. Highly recommend.

Everyone is friendly and professional. Sales, service and parts department all do a great job. I have bought 5 new vehicles from them. Very competitive on price. Drive your vehicle in for service and done promptly with a free car wash, cant beat it!

Your service department is excellent!! Scott is so helpful and efficient. And, the rest of the team is friendly and quick! I am so pleased with the service i have been provided for both my oil change and recent tire replacement. So accommodating too! I cannot say how much i appreciate that, especially with a very busy work schedule and three kids. :)

My 1st there with my New Sierra. Fit me in at the last minute. Very courteous and friendly. In and out in the time they quoted.

The Buick Enclave was my wife’s dream vehicle. Our salesperson David Piusienski was fantastic. The preview videos and the personal attention to details made our experience one of the best ever. We made the right choice at Goldstein! Thank you! We love our new ride!

Exceptional friendly, knowledgeable, helpful and hassle-free customer service. I highly recommend Goldstein Buick. I love my new Buick Encore GX!

The warranty issue was checked out and approved very speedily. The parts order as well. The installation was spot-on with the staff quite helpful and polite. All-in-all, a very good experience with a car dealership that was above par after all of my own dealings over the years before Goldstein. So far Goldstein has been a great dealer to be involved with and in a few years, when Im ready, I will certainly consider them first for my next vehicle.

Excellent service, Bill in the service department always goes out of his way to help you out.5 ⭐⭐⭐⭐⭐ for bill and the service. I picked up my car on Saturday 10/2 notice something was missing out of my vehicle very disappointing.I bring both my vehicles there to get service, I always have trust the employees there with my vehicles but now Im second judging on bringing my either of my vehicles back there for service.. I never usually right a review but I hope we can resolve this issue. Thank you to whoever this concerns

Goldstein has always service all of our vehicles and we are extremely satisfied with Goldstein from their sales team and their customer service

Bill Morse in the service department took GREAT care of me and my vehicle. He remembered me and the assistance he gave us last year with new tires and a trailer hitch for my Envision to carry our bikes to Florida! He walked me through the service needed, and what options I had - and kept me informed. Super Service! The Goldstein Service department is A++++

Everyone was very friendly and pleasant and its a great place to visit, buy a car or get service on your car, across the board a very awesome experience. Even with the auto industrys chip and supply shortage they did their best to get me the car that I wanted and succeeded!!! This is our third vehicle purchased from Goldstein Buick GMC and is our preferred dealership. A family like atmosphere is always presented, that makes all the difference! Thank you!

Be careful what you think they are offering unless it is in writing. 3 of us all thought the manager, one of us was the honest sales person that likely no longer is employed at this point, made and offer that suddenly disappeared at signing. Now that I have brought my vehicle there its obvious how shady they are about final cost of service. I will not agree to any additional services they offer or return business here when I buy my next vehicle. If you look back through my reviews I do not bash companies and they have positive. They have just lost my trust at this point

Salesmen and manager were very nice and respectful.

The sales associate was great, although the sales manager (John) was not. My wife and I found 2 vehicles that were perfect for us and we were ready to pull the trigger on both. He offered me 7 grand less than my truck is worth. Usually a dealership will work number to attempt to get the customer at a comfortable price but this guy did not. He, in turn, told us to go down the street to a competitor and completely lost any business we would have given them now or in the future. Very bad customer service, not satisfied at all!!

Clear, polite, helpful communication. Wonderful, efficient customer service. What a great team you guys have!

Staff went above and beyond to get me the vehicle I wanted with all the options I wanted. They were pleasant, helpful and answered all my questions. Special thanks to manager Jim and salesman John Schillinger for being so responsive. Greg in finance was great in explaining all the payment details and getting me the best deal possible. The woman at the reception desk was super friendly and kind to my young daughter who came with me to pick up the car as well. Not only did I have a great experience, but the staff made it a great experience for the whole family. I will definitely be going back to Goldstein for my next vehicle!

Excellent job, on time and under the estimate.The shuttle service was great !

I live 165 miles north of Albany and I recently had an outstanding experience with Goldstein GMC. Multiple members of their staff assisted me, and graciously accommodated myself, my 3 small children, and mine and my fiancés crazy schedule to make it all work out and get all the paperwork signed!I traveled south so they could appraise my trade-in and I could test drive a new vehicle. The vehicle sold the night before, but they went above and beyond to get me the same vehicle. Knowing how far I had traveled, I was very impressed how hard they worked to get me the best price they could for my trade, as well as the new car.They even delivered my car to my doorstep when it was ready so we could finish the paperwork and fit it into our schedule, I couldnt believe it!Everyone we interacted with was very professional, informative, and courteous, not at all pushy.Well worth the time and travel to deal with them.

Had to stop in at the last minute due to a flat tire emergency. Service Advisor Tyler Chartrand couldnt have been more understanding and accommodating. Had my tire repair completed expeditiously, plus fit me in for an oil change and NYS inspection, that eliminated me having to return on another day for a previously scheduled appointment to have that work done. Congratulations to Goldstein Buick GMC for running a top notch operation!

Tyler is excellent. He noticed the other claims people were “ignoring” me and told me as soon as he was free. Another older woman with short hair did the same. Some of the staff as u walk in needs training on c s skills. Work done and that service excellent

Bill Morse continues to go out of his way being the best service advisor at any dealership I’ve ever had! Not just with me, but witnessed his great customer service skills and attention to detail with other customers as well. All my experiences at this dealership have been great!

Scott was very helpful and understanding. He took care of us and kept in communication even though my vehicle was there longer due to GM issues, not Goldstein.

I was very satisfied with my new service representative, as Lloyd Bishop had retired and he had recoomended me to Bill Morse who was a joy to do business with. Lloyd, as I mentioned is now retired and I now have another competent rep to deal with. He is very much like Lloyd and I sure hope that when he decides to retire he will get the recognition he deserves for his years of service and that goes for the others, too. Lloyd did a lot of extra things and didnt even get a retirement party and that stinks.

Bill & Christie in service were amazing. Bill was willing to sacrifice from his PERSONAL income to make up for an earlier mistake made by someone at the dealership. He went over and beyond to make things right. Christie was amazing and helpful as well. The experience was an excellent example of how mistakes happen...but the dealership fixed the mistake to the customers liking. I highly recommend them to everyone I know who owns a Buick-GMC.

Your service Rep., Tyler, was excellent. He paid attention to my questions, kept me well informed about the service being performed and retrieved me from waiting promptly and courteously.

Didn’t buy my buick from here, and i don’t know if I’d ever buy a Buick again, but this place has been phenomenal. I’ve brought my car in multiple times for service and also needed a new key made, and they’re all incredibly helpful, honest and nice. I’d highly recommend them to anyone looking for a car.

It was great,love the video they sent of them working on my vehicle

Mechanic Ray did a great job making sure my Sierra 2500HD alignment was properly adjusted.

This was the best experience I have ever had buying a car. I felt no pressure, everyone was friendly, knowledgeable, and helpful. When I decided to buy a car and they were unable to find the color I had chosen. They quickly regrouped and found me what I think was a better choice. Thank you Zach, Dan, and Greg for a Great experience.

I buy multiple new trucks every year between a couple local dealers and Goldstein has been by far the best. From the smooth sale to how spotless the truck comes out for delivery. A+ in my book!

I have owned my vehicle for 2 years now. Every visit I have had to your dealership has been nothing but impressive. Your staff could not be more accommodating; they are the most courteous, kindest, and helpful people .. and lets not forget knowledgeable! The service department is always very accommodating with setting up appointments and are very on spot with taking you on time and finishing when they say it will be ready! The facility is very inviting and ALWAYS well kept and clean. Love going to Goldstein Buick GMC! Wishing you continued success and continued exemplary customer care! Thank you!!!

100% satisfied with the sales staff .... And Im very impressed how knowledgeable Eli in salesWas with the GMC SierraThank you..

The purchase of my certified Buick was excellent when purchased last fall. I brought my Buick in for its first oil change and tire rotation. Everyone was very nice and the waiting area was nice. I was able to get some personal work accomplished while waiting.

William was very courteous and professional. When I entered the service department I asked how long the wait would be until it was done. He was very accurate and I was able to leave shortly after he said it would be done. I will continue to return for my regular services

So quick and easy, making buying a car personable and enjoyable!

I had a somewhat humorous experience; I had called the service writer at least twice. Both times he said I was just going to call you. :) That must be a standard answer in his training manual. :)

Anytime we go to Goldstein they are very courteous, friendly and busy. Just a nice place to do business with.

My visits to Goldstein GMC are always pleasant and professional. Service is great.

At the first original appointment there was confusion/ mixup, and Goldstein did not call to confirm or reschedule never the less I call on the date I had scheduled, this is how I was informed! MOVING Forward they got me in aprox two days later completing the task. Overall everything worked out fine!😁

Had a great all around experience at Goldstein. Eli and Jim were great to work with very helpful informative and not pushy at all. Eli was great right from the beginning even sending me a video of the truck I was looking for. Great team there at Goldstein highly recommended.

Bill was very accommodating to me when my truck was in for service. He kept me informed on the status of a part that was needed which had to be ordered. I like the new video from tech on the service floor explaining what they have done to the vehicle.

Good experience but couldnt finish the work. Have to come back

Always polite and prompt. Service is done properly and professionally.

For oil change and tire rotation, all personnel we’re very professional, knowledgeable and friendly. Work was done in a timely manner andCost is reasonable.

Wait time was much longer than I was told it would be. I was finally told what was going on and l understood, but l should have been offered a oil change coupon or something. I was happy with the service that was performed

Will be coming back when needed. Thanks for the great service!

This dealership was amazing at answering all my questions and working with me to find the perfect car. I would highly recommend Goldstein Buick GMC. Idris Stewart was an amazing sales person, and made the process very quickly and easy! Glenn the general manager was also helpful, as well as Jon Kirschman.

Zack, Jim and Noah were great to work with. Knowledgeable and courteous every visit. They went the extra mile to find me the right SUV at the right price . I highly recommend the team at Goldstein Buick GMC!

My salesman Zach went above and beyond. It was the smoothest transaction ever. My AT4 is perfect and exactly as I was told it would be.I have to say GREAT JOB to Zach Daigle, Dan Sweeney and Greg Perry!

I received quick service and everyone was very professional.

Our salesperson David P was a pleasure to work with. Thank you

Scott I’m service was extremely accommodating and courteous. Best of the best!

Family owned dealership that cares about you, the customer. Excellent sales and service! Just purchased our 4th vehicle from Goldstein.

Scott is the best in the business. I trust him wholeheartedly, and would recommend him to anyone.

Would recommend Goldstein to everyone. They got me into exactly the vehicle I wanted. Great service. No need to go anywhere else.

Had two fobs reprogrammed a month or so ago and was charged $78. Yesterday I had two fobs programmed and a key made for the same vehicle. Charged $305!! I was late for my doctor appointment and had no time to address this discrepancy at the time. I need this addressed!

Scott managed my service call professionally and completely.

Working with Christie was a delight. She was an excellent service rep. the service to my vehicle was also great

Lloyd will be missed for sure as he always payed attention to me and what My needs where as a customer for the last 10 pus years or so. I now have the pleasure and been working with Bill Morse and he will be my go to guy. I just meet Bill for the first time in person the other day but he did take on my needs when Lloyd was out. Bill seems to be good at customer relations and look forward in working with him at Goldstein service. Gary Zielinski

Jeff is always exceptional with his customer service. Not only did they perform my oil change but they scheduled a recent recall for my truck with a local Ford dealership. When I arrived, my rental car was waiting for me and everything was completed in less than 24 hours!

Bill Morse is always fantastic! Super helpful and friendly. The new service video feature is SUPER awesome! While your vehicle is being serviced, the Tech will send you a video of the work being done with an update on wear and tear, possible future service, etc. Overall, great experience every time I go to Goldstein.

Very pleasant and efficient service experience last week at Goldstein! Thank you!

My experience at Goldstein Buick GMC was outstanding!!!The entire process of buying our new car was the quickest car buying experience I have ever had. Granted there is a lot of paperwork to sign in NYS when buying a car, but a majority of the work that a dealer needs to do for a customer to purchase a vehicle can be done without the customer, while they are at home... and this is exactly what our salesman, Eli, did for us. We came in to pick up the vehicle and only had to sign some paperwork. We didnt need to wait for him to call our insurance, put the plates on, bring the vehicle around, etc... it was all done prior to our arrival which was wonderful.I have walked out of Goldstein several times in the past due to poor customer service, salesmen that had no knowledge about the product with snail paced slow service and salesmen, and instead took my business to other dealerships. I thought I would give them one final chance as a local dealership to see if perhaps this time they could provide me with a better experience.I was extremely satisfied and this time, Goldstein delivered. Sales Manager, John Kirschman, Product Specialist Eli Pasamonte, and Parts Specialist Jake Shaffer were all extremely polite, professional, helpful and knowledgeable and provided an outstanding car buying experience. I will absolutely return to Goldstein Buick GMC for a future vehicle purchase!!!

Very professional and thorough service.All staff was very friendly. Highly recommend

My sales person was Brandon and businessMan was Greg and they gave me the best experience I ever had in the past with other places they showed me exactly what I was looking for and I’m so blessed for my new ride my kids love it and so do it thank you they work at a nice pace and was 100% garanteed to get the job done

The reason for the low rating is because of the amount you charge my wife for our last service. $82.00 for an oil change and tire rotation. And it’s only a four-cylinder.

I have been doing business with Goldstein Buick for several years and several vehicles now. The service is always great and the staff helpful and friendly. Never have I had a problem at Goldstein Buick.

They were very pleasant, thorough and quick. They even replaced the wiper blades that I brought in because the blades on my car started falling apart. It was a great experience!

Everything went smoothly from start to finish. Everyone there is so nice and offered their assistance as needed.THANK YOU !!

I brought my Yukon in for a airbag recall and oil change. They returned it to me unwashed, greasy hand prints on my cream leather, and they did not check tire pressure (2 tires were PSI 26, the other 2 were 35). Even if I werent 6 months pregnant and could fill my own tires, this is something that should be done before they give your car back. They are also supposed to run the car through their wash. I also dont understand why someone cannot wipe the greasy hand prints off my cream leather.

Great service, friendly, no pressure !

No haggling needed, Idris did a great job.

This is the second vehicle that I have purchased from Goldstein. I am very happy with the service. I looked at other dealers and found that Goldstein was honest and wanted to work with me.

Don’t go there. Treat customers poorly and never call back when vehicle is being serviced for an update. And don’t bother with appt. it won’t get in until 6hrs later then your appt

Always a positive experience. Have purchased several vehicles over the past 10 years and always beyond pleased.

Great I guess.? until the service dept. call me back that I had a rodent chewed wires, watch is a problem with the new wire in the new GMC. I only had My car for Two Months.and it was not under the warranty.$600.00

Tony was a huge help, he even drove my vehicle all the way to my home for me so I could get it earlier. He was informative, fast, and a great person to deal with. Thanks!

Offered $3, 000 less than the previous dealer I was talking with. There is a scratch on passenger door, also the driver side inside the truck is damaged handle

Very good car dealership if you want to go

We were unsure which dealership, until we saw the difference in being price honest from other dealerships, Which made the shopping experience more enjoyable.

Scott Shelby my service advisor is great and always takes time to explain my vehicle service needs. I recommend this dealership

Tony and Noah went out of their way to ensure my out of state purchase went smoothy. All the paper work was ready, the delivery was thorough, no detail was missed. Great job by the entire Goldstein Team

Easy in and easy out... all worked out good.

They got us in right away and found multiple things wrong with the car. My son has only had this car for not even a year yet. They worked with GMC and got everything covered!! We were so happy that we went ahead and paid for oil change and to brakes fixed. When my son returns from Marine boot camp in March we will DEFINITELY have him continue to take the car for service there

Everything went as planned. I had scheduled appointment and when I arrived, they was ready for me .They said the service would take a hour and that exactly what it took one hour.The video being sent was nice extra touch.

The service department was very accommodating and friendly. I also liked the service video to see the person talk about what was seen

Very pleasant. Service coordinator helpful and friendly.

UPDATE:Upon leaving my initial one star review, the general manager Glen and the owner Alan Goldstein called and followed up with me. I was validated on my concerns and then treated very nicely from there on out. I brought my car in and they fix the door and explained to me why the tail lights had condensation in it. I won’t give a five star because of the initial interaction with the sales manager, but 4 stars is much better than one! Also, the service advisor, Bill is absolutely wonderful. What a great guy.INITIAL REVIEW:I just bought a 2019 certified preowned Yukon Denali from this dealership. I went back 2 days later to have the Goldstein stickers removed from my vehicle (that I didn’t want on there in the first place), and to a point out a few concerns I had about the condition of the vehicle. My door wasn’t shutting all the way and there was moisture inside of my tail light casing. I pointed it out and the manager Jim could not have been more rude. He provided no help and just kept telling me that’s what his car did. I told him that I didn’t care what his car did, but that I was concerned about my vehicle. He literally then said “I don’t care about your car either” and “I don’t know what you want me to do about it”. I’M NOT EXAGGERATING. Those were the words out of his mouth. Wow. I just bought a vehicle from your dealership, and 2 days later I come to you with a concern and you literally tell me you don’t care about me or my vehicle. The lack of professionalism was astounding and shocking. I own my own business and I would NEVER treat a customer this way. DO NOT GO HERE.

We purchased our vehicle from Goldstein in 2013. We have never brought it anywhere else for major services other than Goldstein. While I will say some of the advisors could be more helpful, I have had the opportunity to work with Lucas Ross. Lucas was patient and understanding, very pleasant to work with. When our vehicles issues became more in depth than expected, Jeff Stone the service department manager, took a direct hand over our case. Our most recent visit was due to a rocker arm breaking, bent valves, etc. Initially, we were going to have replace the entire engine but Jeff went above and beyond and saved us 14 hours of labor as well as over $3k in parts. Jeff found a solution for our vehicle and offered us a complimentary loaded 2018 Terrain (gorgeous!) for ten days. After we got our vehicle back, it produced another issue only three days later. We called Jeff back and he got us in the next day for service. Jeff also gave us another complimentary loaner car and then called back the following day saying our vehicle was all set. Upon arriving to pick up our car and expecting a bill, Jeff informed me that he had replaced the purge valve as a favor, at no cost, to us. I would definitely reccomend the service department for any issues. They keep you updated and informed. Great communication (emailed and printed us out pictures of our engine outside the vehicle) and a running vehicle!! Thank you Jeff, Lucas and the rest of the service team.

Mr. Orlando was excellent, I have no issues at this time.

Eli and Dan go out of there way too help there customer, i am glad i came too your location, they go above and beyond too help

Great place to buy your vehicles. Sales people are very honest and professional, service department very professional and parts department very professional. I recommend Goldstein Gmc 100%forgot to mention FREE life time car wash.

I felt at ease and not pressured by the sales man (Josh Van Ness) .He was pleasurable and worked with me on the purchase of my new truck .

I have a GMC dealer one mile from my home but I drive out of my way for the excellent service at Goldstien

Excellent customer services and the financing was easy snd stress free!

Tyler and Theresa at the desk were very personable

Pleasant service associate, work was completed timely. Confirmed what I wanted done.

The customer service we received from everyone at the dealership was amazing!!The transaction for both vehicles went so smooth. I will be sending all family and friends when they need a car in the future.

Goldstein GMC is always a pleasure to do business with! We’ve used them for years for our second car. The lease process is easy and efficient! Excellent service! Friendly atmosphere! Thank you! We love our GMC!