A complete infestation of bed bugs. I reported it to the girl up front and she asked me what a bed bug was. They were crawling on the shirts. It also smelt like urine in there. Definitely not a clean environment. Guess that’s why they use strong scents to cover it up. So disappointed. Mr. K would never tolerate this behavior!

The prices are good, store is clean and organized.

I always visit this store when I am in Albany Georgia! They have such great deals on beautiful designer clothing, shoes, and handbags! I always find something amazing and unique here!

One star is giving too much credit. If I could rate NO STARS, I would. Between clothes and shoes, I took 45 pieces to them to be sold, which included some BCBG shoes. Two weeks later, I was informed that they only kept 5 pieces. Two months later, nothing sold. Four months later, only one item sold. SUPPOSEDLY. I picked up a check for a whopping $5. They could have saved that paper, and gave me the cash. Mind you, I would do the majority of my Christmas shopping there. But its a ripoff. I will NEVER step foot in there again, and have told family/friends not to spend their money there either.

Always able to find something here that I like or love to purchase. Never disappointed. The cashier was friendly and nice.

This place all I can say is GO!! You will find every style for everyone in the family. Everytime I go its like a whole new treasure hunt for stylish clothes.

Nice selection of new and lightly used clothes that are clean and organized. Love the staff also.

One of my favorite stores to shop!!

This is a nice clean and very organized store with great new and slightly used clothes, shoes and some accessories. Friendly service and great prices.

I love Then and Now because I always find what I’m looking for and more!!

Good.Only thing I didnt like.No one spoke to me when I came in .I am in retail .I speak to every customer.

I love them

Great consignment shop!

Great consignment shop. Good place to buy new and used clothes, for affordable prices! The staff is friendly, and helpful!

This was a pleasure shopping in this store. Trying on different clothes was even nicer. The CASHIER was also very attentive.

As great as ever! Love this place! The quality of their stuff and the prices are awesome!

Great experience! Good selection and wonderful customer service.

I had a great experience shopping and consigning for the first time with them!! sweet and helpful staff!!!

Then and now is a very clean, warm and inviting business with great customer service and weekly sales throughout the store.

I love this consignment shop. They are so neat clean and organized. Prices are very reasonable and they have wide variety.

I heard about this place from a friend and decided to stop in and browse. They dont have a large selection for men but the things that they did have seem pretty nice and not over worn. Saw a couple items that I liked and prices seemed reasonable as well.

Oh, my goodness!! How have I not known about this consignment shop before?!? Excellent selection - found both mens and womens clothing in sizes and styles that are wonderful additions to our wardrobes. Almost every item I tried on looked new. The prices are excellent. Clearance items a real bargain!

I had never been here before, and I had some clothes that I was going to give away, but my coworker told me about this place. I already had my clothes in trash bags in my car, so after work I drove over the take the clothes to the shop. I walked in with bags in hand, and when I first entered the store, the lady behind the counter just stood and stared at me. It took a few seconds for me to realize that she wasn’t going to say anything, so I took a few steps forward and let her know that I had never been there before, but I was told I could drop off clothes to sell. The lady looked down at my bags and then rudely said that they only accept clothes on Tuesdays and Saturdays. Then she preceded to rudely say that they only accept clothes on hangers. Now, I understand that different stores have different rules and procedures, but did she have to be so rude about it? I literally told her I had never been there before, and she acted like I was just supposed to know that the clothes needed to be on hangers. I felt like Julia Roberts in Pretty Woman when the sales ladies take one look at her and automatically assume she is trash. I felt like trash in this place. One of the customers she was helping came over to me afterwards as I was gathering my things and told me she thought that was pretty rude the way she treated me, so I know this isn’t just in my head. Long story short, bring your business elsewhere if you ask me.

First time I had went to the this consignment store. Loved everything! Prices are very reasonable and nice staff. The hidden jewel of Albany!

A great place to shop! I also do Consignment there. Very friendly staff. Allison has done a wonderful job taking over for her dads business. Kudos to them!

It is the cleanest second hand store in Albany! They keep it up well by not putting out too much inventory. Great shopping experience!

I have been shopping here for about 2 years or more, and I always have a good experience. This is the best, cleaniest, good prices consignment shop in Albany, Ga. The owner is very pleasant and has a great personality. The clothes, jewelry, purses, and everything is clean, fresh and spotless. You can try on as many garments as you like. Awesome place to shop and save.!!!!😃😃👍🏼👍🏼👍🏼

Great value to shop here and great way to consign clothes! They always seem to have a nice variety for shopping, and Ive also been able to sell many professional clothes through them. Helpful staff too!

Great place to buy used but very nice clothes both casual and dressy

I do not like the way they pick and choose what they want to sell AND The prices they offer for your clothes and shoes is pitiful! I do not come here any more.

Very organized & lots to choose from.

Great shop. Has amazing brand names and clothes for everyone. Workers were nice and I got everything I needed for fantastic prices!

Always a nice place to shop I love to go there

Great service

Store was closed before store hours and the staff noticed me at the door and wouldnt unlock the door.

Yeah got some nice clothes for any size Im a plus girl n it is great to b able to get a deal

Good selection. Good prices.

Great staff, always friendly an helpful!

Do NOT sell your clothes here. Such a scam. Went to pick up my check on the 5th of the month of September. My check was no where to be found nor printed, I was told to come back the following week whenever the owner was back so they could ask her about it. I called back the next week and she said she would have to print it out and that I could go pick it up. When I went to pick it up, I was told my check had been mailed out to me. I waited and the check was never delivered to me. It is now December and I was charged a 5$ fee to reprint a check that should have been ready the day I went to pick it up 3 months ago.

Staff are very helpful enjoy shopping at the store.

Love this place...my kind of fashion!

Lovely setting. Clean, good value. A neat place to shop.

Very nice clothing, purses and jewelry. There is also shoes an boots .

A friendly,clean place,cool in summer,warm in winter.Nice items,new . And used.

I love this place, great prices, lots of name brands. Very clean store, friendly associates.

Very small but not bad.

The staff is very Prejudice when it comes to customer using the restroom I noticed that only a certain color can use it thats not good

Sweet deals nice clothes an more!

Might as well take your clothes to GoodWill, Salvation Army, or the Anchorage. Gave some of my best, expensive clothes and never received a dime.

Great customer service

Employees are friendly, but clothes are outdated. Meant for women over 40.

Great place

Nice little shop

Not impressed not much for the young adult.

Love the the place

Great shopping.

Good folks.

Awesome place

I love Then & Now!