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Franks
496 Albany Shaker Rd, Albany, NY 12211, United States
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Franks
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Bo
Review №1

Loved everything about it except the parking and road traffic. The ice cream and many selections was great though.

St
Review №2

A hidden gem in Colonie! Great food and ice cream.

Mi
Review №3

Always a great place to get after duvet ice cream with the kids, grandbabies, and extended family whenever they are in town. Delicious

RI
Review №4

Give yourself wait time because they move kinda slow. Everytime I go, I wait at least ten minutes in line. Its not too bad but maybe an extra hand would help move things along. They do have a doggie sundae for your little pur friend. It was vanilla ice cream topped with whip cream and mini doggie treats.

Da
Review №5

In addition to the window service up front, theres indoor tables in accessible from the side of building, and a nice lunch and dinner menu.

Pa
Review №6

Great ice cream. Quick service.

ma
Review №7

Ice cream tasted like banana and fries were soggy. don’t come

Ro
Review №8

Good food, a little pricey....

Pa
Review №9

Great Reeses pieces sundae. Lots of toppings.

An
Review №10

Franks franks are very good!

Ca
Review №11

Says open on line but not open today sun day

Wi
Review №12

Great service. I ordered a vanilla shake. It was great.

Ho
Review №13

Service was very slow but the food was fantastic.

Wa
Review №14

Decent food for a decent price.

Al
Review №15

Great place, great food!

Da
Review №16

Great ice cream and awesome service

Mi
Review №17

Would highly recommend.

Je
Review №18

Best place for fresh homemade Italian fair at a reasonable price. Never a let down. Always satisfied

Ro
Review №19

Good iceceam

Ly
Review №20

Was the yesterday for dinner and ice cream. Live this place, food is grea. Our server (Marlene) was excellent, she very friendly and courteous. Will most definitely will be going back and recommend Franks to everyone and anyone.

Li
Review №21

Soft ice cream. Yes, almost feels normal again enjoying a cone. Didnt realize the dinner selection they offer. Ill be trying that soon.But for now really good ice cream

Ju
Review №22

So many options! Hard ice cream soft ice cream, Perrys ice cream, some gourmet delicious ice cream, and then some cool creative ice creams like butter butters and cannolis! Really really good and the staff is so nice and friendly. We love this spot!

Je
Review №23

We went to Franks to get ice cream and they did not disappoint. We had the oreo blast sundaes, a brownie sundae, and a banana split. The only negative thing I could say is the banan split container didnt fit together tight. The girl at the counter, who was wonderful, did tell me this and she wrapped it in a little foil as well but it did leak in my car. Not too big of a deal to me because it was delicious. Great ice cream and decent prices. The employees were following COVID guidelines too. Great place.

Me
Review №24

If you want ice cream I would suggest this place because they had more options than one will ever need. However, we went for lunch and I was disappointed in the options available. I struggle to find anything gluten free or even healthy to eat. Most of the menu is fried food. I think it is a good place for a quick lunch if you arent picky.

Mi
Review №25

This is the only place to buy an ice cream cake from

ha
Review №26

Very slow service took us 45 minutes to get a cone so ice cream ?

Am
Review №27

Delicious ice cream...fast service... Fair prices

An
Review №28

Is this place under new management? Used to be nice.Was 20 for a sub and fries that should have came to 15. Did not notice this until I looked at my bank account the next day. The ham tasted bad. Done with this place.

Ji
Review №29

Very good ice cream and food great customer service

bi
Review №30

Not just a Ice Cream business, have a complete select menu at reasonable prices. Good food with a friendly atmosphere and a great staff. Of course have to have dessert and the ice cream is so good!!

ro
Review №31

Very good, made to order- not frozen, cant get enough- great prices as well

El
Review №32

Always friendly and delicious food!! They will even bring the food to your car, if need be.

Ri
Review №33

Franks food is always very good and my husband and I decided to try the ice cream. I will say the ice cream was very good, but it was extremely over priced. It was almost $6 for two of the tiniest scoops of ice cream ice ever seen. So, yes go for the food its delicious, but I think the ice cream is really over priced :-/ sorry guys!

Br
Review №34

Franks has been around for a really long time. Best food and ice cream. It is ran by family. It is a nice family place. And always deals on dinner. Go now!!

Bo
Review №35

I had a frozen yogurt milkshake...delicious!!

Ja
Review №36

Nice..great service ..good food..always stop in when Im in the area..

Mi
Review №37

Have been here a few times for ice cream. Always a pleasant experience. Then last weekend tried their eggplant fries. Amazed how good they were. Great selection of hot & cold food with a small dining room in back. Nice local treasure. Highly recommend.

ch
Review №38

Awesome people, great food. I definitely will go back

Er
Review №39

Wonderful service and delicious ice cream. Thanks for the full belly!

Mi
Review №40

Hot dogs was good. French fries were alittle under done. Fat free ice cream had after taste. I would get the full fat version next time. Nice tables and some old time rides for the kids.

Be
Review №41

The service was so poor that we had to ask for our ice cream. Once we got the ice cream we ordered, it was freezer burned & the portions were child-sized at full price.If we could give it no stars, we would.

Pa
Review №42

Overpriced soft I e cream.....but all are

De
Review №43

I ordered eggplant parmigiana tonight and sweet potatoe fries,my eggplant parmigiana is pretty good But my sweet potato fries were so soggy I couldnt eat them I had to put them in the oven to make them crispy enough to eat.

JO
Review №44

Excellent food excellent service rather small dining area. Despite what it says in Google search theyre not open on Sundays

Ca
Review №45

Great food, great price!

Ta
Review №46

Awesome dinner specials and home-made soups!! Their soft serve ice cream is killer .

Ka
Review №47

Great icecream a warm weather destination. Everyone should try their food as well its great!

Mi
Review №48

Good food, delicious Ive cream. Awesome place

Al
Review №49

This rating is an average between food and ice cream. Food gets 4 - great selection of Italian favorites and casual dining all reasonably priced. Fish fries are very good, best ever is an overstatement. Ice cream is lacking. Last visit the soft ice cream was barely cold and very airy similar to whip cream not ice cream. Last hard ice cream was freezer burned and should not have been served period. There is stiff icecream competition in all directions but apparently this doesnt matter. I like their food alot, but ice cream is 2.

Ma
Review №50

We enjoyed the fish fry and ice cream. Our service was excellent.

Va
Review №51

Great little local diner, make sure you leave room for the ice cream!

An
Review №52

Yogurt was excellent. I would go back there again.

Ke
Review №53

One of Colonies best kept secrets!

Ch
Review №54

Good food. Orders come up fast.

Ma
Review №55

Amazing food and icecream great place for memories!!!!

Je
Review №56

Italian food is delicious! Greens are o good like my childhood

Ev
Review №57

Always good choices for lunch specials.

Ne
Review №58

Great food, ice cream and service!

Jo
Review №59

Good ice cream and nice honey restaurant in back. Worth the stop.

L
Review №60

They have good ice cream but scoops is a better value

Ka
Review №61

Always delicious! Great service!

Sa
Review №62

The Banana Oreo ice cream is awesome!!!

An
Review №63

The Best Ice Cream around!!!

La
Review №64

After we brought food home we discovered my childs hamburger was almost entirely pink, barely brown on the edges. Fortunately hed barely started eating it. Never again!

Jo
Review №65

They have Good ice cream and great food. However, the workers can sometimes be rude.

Ma
Review №66

The fish fries are delicious!

An
Review №67

But theres got to be a way to keep the bugs from bugging you in the summer everything else is great wonderful place I dont like mosquitoes and big bugs in my face while Im trying to have ice cream

DZ
Review №68

Home-made quality food and Perrys ice cream.

Da
Review №69

You have to like icecream on a hot day

Jo
Review №70

Really good ice cream and it came in a huge serving!

Ed
Review №71

Really good food,great italian.they have subs, burgers,fishfrys,soups,salads.good service.

Br
Review №72

No wait, great ice cream!

bo
Review №73

Amazing how much ice cream you can have for the price!

Wi
Review №74

Ordered food from outside window, food was ok. Not busy at the time.much to long to receive the food. Nothing special, hot dogs and french fries and a Coke.

Me
Review №75

Ive only had their soft serve, but it was very good! And decently priced!

Be
Review №76

Love the food great service

Sc
Review №77

Best fish fry and soft serve money can buy!

be
Review №78

Amazing staff,icecream,atmosphere and of course the fooood...I go again and again with never a bad experience...thanks everyone at Franks,to me...an icon in the area.

Al
Review №79

The person who bought this from Frank isnt very smart. I go here once or twice a year and they always screw it up. There isnt any decent places to eat in the whole neighborhood! Except maybe lanies

Ri
Review №80

My wife and I go there a lot and also get orders to go.Food is always excellent.

Ra
Review №81

Always delicious!

Ba
Review №82

Soooo good!

Da
Review №83

Really disapointed in the tasted of the soft serveTaste like ice milk, it wasnt creamy at all.

Ji
Review №84

Great food, great service, good ice cream

EJ
Review №85

Not digging the 3.5% surcharge for credit cards. Let me know when that ends and Ill be back.

El
Review №86

Ordered a coffee shake. Tasted like the bottom of my shoe.

Pa
Review №87

Great food and service

Ca
Review №88

👍

Ka
Review №89

Great food, appetizers and dessert!

jo
Review №90

Excellent burgers

I
Review №91

IT was yummy! !

pe
Review №92

Delicious ice cream!

ch
Review №93

They dont go far i just called Tuesday night 6:22. 2018 and they sound white and i wanted to order to 197 green street Albany New York

Vi
Review №94

Small clean fast service

Al
Review №95

Great fish fry

Sh
Review №96

Vegans, they have Dole Whip here!

Pe
Review №97

Great ice cream

ch
Review №98

Love this place!!....Now this is real food!!!

Ky
Review №99

Awesome Comfort food

Je
Review №100

Best food going

Information
22 Photos
100 Comments
4.5 Rating
  • Address:496 Albany Shaker Rd, Albany, NY 12211, United States
  • Site:http://franksny.com/
  • Phone:+1 518-458-9569
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • In-store pickup:Yes
  • Takeout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Atmosphere
  • Trending:Yes
Planning
  • Quick visit:Yes
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