Absolutely do NOT recommend this builder. Had nothing but problems during the building process, problems during setup and problems with workmanship ALL of which have been ignored by this company. Our roof has leaked in multiple places and the home was only 1 year old when this started. They installed wall lights, “forgot” to send the shades for the lights then claimed to not know what lights were installed, even with sending photos, so we had to pay for new lights. They didn’t send enough flooring transitions and even after the contractor told them they were short, refused to send more. They charge extra for the valances for the mini blinds that if you go to the big box hardware store and spend $30 for THE SAME BLINDS you get a freaking valance! We had a SIGNED CONTRACT stating our roof was supposed to be a 3:12 pitch. IT IS NOT EVEN CLOSE!!! We had a LICENSED BONDED ROOFER out to inspect the second leak since neither the dealer nor this so called builder would do anything and he used his pitch tool and measure the ENTIRE length of roof and nowhere along the whole 60’ length was it anywhere even close to 3:12. The steepest pitch he recorded was 1.75:12. This place is nothing but liars and cheats looking to screw over everyone they possibly can.

So excited when our park model finally arrived after many delays only to be so beyond disappointed. It was filthy .No one bothered to clean up at all. It took my wife and daughters all day to clean. Construction debris everywhere including the shower. The patio screen was taped to the floor with shoe prints all over it.Trim around the doors is horrible,, closet doors are missing, sheet rock finish is horrible. The list just doesnt stop and trying to get them resolved so far is like their quality control, none. If we had the opportunity to inspect it before shipping it would have not left the company . I know it sounds like l am carrying on but you pay this much for something you expect some quality.

So our park model arrived today. Super exciting right, what a let down. We expected some transportation damage and there was. However we also expected some sort of craftsmanship as well. It looks like my 12 year old did the painting, thats being nice. It looks like everything was thrown together in an absolute rush. There is dry wall repairs thru out that you can see thru the paint. I could go on and on. For something that was delayed for 6 months you would think someone somewhere would have shown some pride in there work, the work the quality inspector should be fired for allowing this unit to role out of the lot.

I had such high hopes for Palm Harbor. Every home we walked into had the cheapest fixtures, ie: Formica countertops. It makes the experience sad and lacking.

Great homes ours isnt completely yet but quality in the build is great. Tom Troutman is best salesman there to work with, straight forward and honest.

Great service, great product.

Spoke with Mark the manager at the Albany location regarding a crack in the ceiling at the marriage line between the living room and kitchen after having the house less than a year. I understand now that it is no longer their responsibility after our walkthrough to have that fixed by them. However, less than a year of having the house we had many issues that needed to be fixed that were within our warranty from wiring issues to cuts in the flooring, Nails sticking out from the flooring, divits, leaks from the outside faucet, outlets in the kitchen had no power so when the inspector came through that we had to pay, he did not allow us to move in and we had to repay him to come back on a different day until it was corrected. Each time Palm Harbor send out a contractor to have these issues taken care of which it took months my husband and I had to work out which one of us would take a vacation days off, and the contractor did not show up that day. We lost a day of work. When they did show up the parts were ordered incorrectly so they had to reschedule. Again, another missed work day. Working with this company was an absolute nightmare! When I ask Mark did he know about all of this that our family had to go through. His response was no, and thats why they got rid of the person who was in charge of that department. Instead of saying because of everything we put you guys through, we will fix that crack, or at least offer to pay for half. The person that they got rid of was still a representative  of Palm Harbor  so they should stand by their company regardless. I hope youre reading this Floyd... Stand by your company. I would think twice before purchasing a home from them!!! Think of it as a car salesman. Once you purchase that car and take it off the lot, if you have any problems once you get it too your place youre out of luck.

If you want to workout with crackheads, apply here.

Great place to work amazing work environment opportunities forever

The salesman was very polite and answered all my questions to my satisfaction. My wife and I toured all the display homes on our own with no rush from anyone, kept notes on what we liked and was told to come back anytime if we have more questions.

Bought a new palm Halmor . Falling part.

Michael is the best salesperson. So upbeat and friendlyReally conscientious too.

I was part of the management team that built the plant. Best 13 years of my life were spent there. Great management team focused on quality.

This company makes quality homes at affordable prices. I worked there for about a year and a half. I would buy a Palm Harbor house.

Great Place to Go and Look at Manufactured homes. Hopefully will be buying one.

Wes helped us and he was great to work with! Nice selection and great prices!

Im the Sr. Sales Executive for Palm Harbor Homes. Built exclusively for the families who want the best from a manufacturing company.

Run,Terrible construction!

Beds are comfortable. The workers are friendly. View from Our window was kinda comical . View of indoor courtyard?

Went to check out the homes.. my wife is a professional interior designer (masters degree) and was pretty blown away by not only the decor at the retailer but the overall design of the homes. (Homes Direct retailer is right across the street.) The livability and easy flow throughout the homes would make them very comfortable to own. Well definitely take the factory tour to see the nuts and bolts of how they are built.. I hear its pretty incredible.

Nice homes

An excellent place, friendly and helpful people.

I work here you need a home we can build it

They homes were set up as if it was a little community you could walk in and see them with electricity and you were warm. So you could actually focus on the homes.

Im amazed at the improvements in building these homes. Actual sheet rock walls, 2x6 construction, so many choices! And Gail is wonderful to help us.

Quality construction and top service!

One star because zero isnt an option! Told us house would be ready 10-12 weeks, took twice that. Their laborers, by their own admission, are mostly unskilled and untrained in building. Shoddy work all around. Woodwork and trim very messy! Upgraded cabinets, shelves, and drawers are not square. Doors not closing right. Electrician said their wiring isnt right. Too many things wrong to even write here. Window put in backwards, now fixed, hope it doesnt leak. Wrong kitchen sink, twice. We made the mistake of keeping the second one. Under cabinet lights dont match. Trim missing. Bathroom hot/cold plumbed backwards and still not fixed. They broke our upgraded tub and put in a very bad patch. My opinion is they were hoping we would not notice that we paid for a damaged tub. Promised to fix it, not done. Trim missing, still not done. Multiple people have told us theyll be out to finish and no one shows up, multiple times. Will not return our calls. One person doesnt know what the other is saying or doing. We ordered our house, paid cash, October 3, 2018 and its still not completed. Homes Direct Sales and Palm Harbor only care until they have your money. RUN DO NOT USE HOMES DIRECT OR PALM HARBOR.Sent from my iPhone

Order a 5 bed 3 bath home with many upgrades which were not included. House has been on our lot for over 2 weeks and no one has come to fix anything while my family is living in tents waiting for the house to be completed. Very unprofessional. Buyer beware.

Not the best craftsmanship, expect non-square walls, irregular texturing of walls that dont cover dry wall issues, hard to open windows, and an overall sloppy job. Still waiting to have house fully installed almost two months after we had house delivered.When asked when the job will be completed this is the response I received after already waiting two weeks:When they become available from the homes they are currently working on you will be contacted for an appointment.

Grate experience, went in to look at a few houses getting a property and wanted to put a quick house on it. Mark helped showed us around and he was well educated on the way they were built and the pros and cons of a manufactured home vs a built on sight home I had a wonderful experience and will be looking forward to the day I can walk in the door and see my house. Plus the options they had for pricing and also extras made the destination a lot easyer for me to chose a good home.

Loved the tour! Really good local company. Its like a birthing center for manufactured homes

Staff was very friendly and helpful when my cousins were looking for a new home and they found their new home.

Its horrible to say the least. Staff in office are extremely rude and impatience with customers and other workers. People are put in catagorys of workers or grunts and customers are had better have money to buy . then office staff seems to think they are privileged and special.

They build spectacularly beautiful homes to your fit

You cant get anyone to return calls or emails when there is repairs to be completed on your Palm Harbor home that is only 2months old. The whole experience has been beyond sad!!!

Really worth your time to visit and tour. We will be making another tour to select a 🏡 home.

Called to schedule a tour. There was no link to do that so had to get routed to sales person . I hated that option so I hung up.

Horrible! Homes Direct fails epically at every turn!We have been trying to close a deal with them for 6 months!The Manager Dallas and salesman Mark Hitch drop the ball on their end continuesly!The owner needs to be notified on their failureReady to walk awayWe have been approved with the lender for more then two months! Plus they won’t honor Palm Harbors October deals of free promotions!Palm Harbor needs to find a new sales group!

You should visit them fantastic places to see . You can even have popcorn. If I ever hitTo buy a place thats where Im going.

The best of everything in a home manufacturing company. Two thumbs up.

The finish work on these houses is deplorable and no one wants to take responsibility for anything. Going on 8 months since this thing was delivered and still havent been able to move in. Homes Direct is good at acting like they want to help but very little gets done. Palm Harbor isnt even good at acting like they care. Just this week replaced laminate flooring that was damaged before the house ever left their lot. So many more problems to fix before I can move in. It makes me feel sick to my stomach every day just looking at this mess I paid my hard earned dollars for. My mistake doesnt have to be yours. Just say no.

I have very positive experience with Palm Harbor, the real estate agency, Willamette Homes, definitely not so much!!

Before you buy a new home take the factory tour and learn how modern homes are built today with precision and more value for your money.

Very nice model homes here. Courteous staff too.

A wreck

Work their, we are the best

Great place to work and good money.quality homes

So helpful and patient. Thank you Jason.

Quality built and Great Service

Nice little quiet community

They never returned calls

Terrible customer service. Having issues with my heat and had a water leak. Got the leak fixed but now I need all the insulation replaced before it molds and they will not answer. Also the duct work going to one side of the house got full of water and they wont answer to fix that either. Half of my house has no heat and it is only 8 months old.

Beautiful homes reasonably priced

Always great

Great location

I work here!

High quality houses!!

Great services

Beautiful Manufactured Homes

Houses made with love

Beautiful houses