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Cook & Sons Ace Hardware Inc
7008 US-431, Albertville, AL 35950, United States
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Cook & Sons Ace Hardware Inc
Comments
Ro
Review №1

Good service! Good place to get propane.

Ro
Review №2

Super friendly and helpful staff. Will return for sure

Co
Review №3

They have a surprisingly large variety of the things they carry. Their prices are competitive but what keeps me coming back is the fact that Ive never walked in the door without being immediately assisted with what I need. And the thing that makes them stand out from other customer service companies is each employee seems genuinely happy to be helping everyone that walks into Ace. 10/10 will always recommend.

Mi
Review №4

Ernie was very helpful and knowledgeable in helping my husband to choose the best parts to fix our kitchen sink. Everyone was very friendly. This store has a great welcoming atmosphere.

Ci
Review №5

Employee was amazing. Ive been trying to rig up a make shift shower for my out door camping off the grid. I had Benn to other stores and no one had all the fittings I needed. This employee had it up and going in no time.

Bu
Review №6

Hey I drive a semi truck for a living I need some parts. Bolt nuts and electrical for my truck. This place has everything I need I was in and out at Moes time customer service help me out.

da
Review №7

Theyve still got every thing you might find it at Wal-Mart for a cheaper price. Sometimes its all about location!

Ll
Review №8

I was greeted at the door and the lady took me straight to what I needed. Friendly service and better price on what I bought than a big box store.

Vi
Review №9

Friendly folks!! Helped so very much.

Da
Review №10

They seem very friendly and willing to help... the problem is that none of them actually know what they are doing. They have no idea what products they actually carry and God forbid you need to have paint mixed. There is exactly 1 person who can mix the paint correctly. Of course there has to be a drawback. He is extremely rude.

Ar
Review №11

Always great service and a very good selection of goods!

Ka
Review №12

We love Cook & Sons. Buy LOTS of 🕊️ bird 🐦 seed there!!!

Ti
Review №13

Always have what I need

Ga
Review №14

Favorite Hardware store. Great people. Very helpful.

Sa
Review №15

Great helpful folks

Ca
Review №16

I called ahead about a product. The person who answered the phone was very professional and helpful. When I got there the same person was kind and helpful.

Re
Review №17

Very reasonable prices very friendly staff

Ch
Review №18

Very helpful employees. GREAT PRICES🙏❤🇺🇲

Ta
Review №19

Very helpful....

Ch
Review №20

Still have that super customer service Ace has been known for! They come to you rather than you having to chase someone down

Jo
Review №21

Very helpful associates. Voted Sand Mountains Best

Gr
Review №22

Bought new Echo blower old Echo lasted 14 yrs. Had best price and customer sevice. filled out warranty and paper work. Price 150.00 even cheaper than amazon . Amazon price was 175.00 shop local cook and son will take care of you after the sale.

Ro
Review №23

Variety of tools, they refill propane tanks. Great service!

Do
Review №24

Great and friendly service

Je
Review №25

Had what I needed

Ja
Review №26

Overpriced, plenty of people standing around when theres never more than 2 or 3 customers at rush hr. All that & they still have me wrong size caps for hoses. Caused a spill that ruined customers carpet & wasted material. Returned fitting explaining it wasnt the right size & as a result, their mistake cost around 400$ in damages, lost time, & man hrs.Really never expected a dime in damages, but an apology wouldve been a nice start.

De
Review №27

Very friendly and helpful. The employees always help me find what I need and answer my questions.

Ho
Review №28

I was at this store this past Tuesday and it was great! The sales people were very friendly and very helpful! I will be coming back to this store!

Ja
Review №29

Great staff very friendly

Sh
Review №30

Called and asked to have a propane tank filled and was told 4:45 pm was when the stopped filling. I arrived at 4:39 pm and was told NO!! I explained that I called ahead and still was told NO! When I ask why they said they would be breaking the law by filling after that time. I the called WEATHERS across the street and they said they didnt stop until they closed and that was 6:00pm, so I went to them and had it filled with no problem. SO if you need something without having to worry about who is trying to leave work early, GOD to WEATHERS they are Awesome

Di
Review №31

It was fast and easy. I asked someone where something was and they knew exactly where it was, the brand I wanted and all, I needed several items and they took me every where I needed to go.

Je
Review №32

Great service. Nice people. I believe every one needs a raise

Da
Review №33

Had padlock keys made lady cutting keys was real friendly and helpful. Key works great. Hardware store was very clean and organized . very busy with customers .

Sa
Review №34

My first time to stop in as we just moved to the area. So I go in and a nice young man greeted me and tried to help but he didnt mix paint. I ask for 2 gallons of paint and older guy mixing the paint was one of those that never acknowledges customers. He just kept clacking on the computer, never looked to say, miss Ill be right with you, I have a few gallons to mix ahead of you. No that would require effort, and this older man didnt have any effort left.....so I left. Never will go back, I stopped at lowes on the way home and was in and out immediately....which is usually not the case but Lowes was WAY FASTER and more professional than Ace.

An
Review №35

Personalized help you dont have to worry about finding anything. They always help.

Je
Review №36

Awesome service. Especially ingrid.

Fo
Review №37

Great place always friendly

Li
Review №38

Nice place. Convenient

Ti
Review №39

Cheerful and helpful service...far superior to the big box stores for service

Do
Review №40

Always helpful very friendly eager to help

St
Review №41

Out of what I needed and wouldnt even try to order what I needed

Ja
Review №42

Always friendly customer service,thanks for the new pressure cooker gasket! Great store.

Br
Review №43

They are a craftsman tool dealer, all craftsman hand tools have a lifetime warranty. Well good luck on getting a warranty on hand tools from them. I rather pull an alligators tooth than try to argue with them. Especally when Im right. The package clearly states lifetime warranty except for abuse on the tools. On two different occasions Ive tried to get them to honor the products they sell. Both times they sent a paying customer down the road. Im so glad they did though because we found the Ace in Boaz, Al. Its worth the drive to not be treated like your trying to steal from them. ACE in boaz had no problem In taking care of us.

Aj
Review №44

You want to know how it was... AJM let her leave without saying anything! =/ ah wacacacaca Sincerely, Jesse Pinkman

Do
Review №45

A great quick in and out place for simple fix items like pipes paint and so forth

Ja
Review №46

Very helpful!

CM
Review №47

The Only Place I Have found An Ice Cream Maker in years!

Je
Review №48

Pricey but very helpful. They stock a lot of the plumbing items seen in the older homes.

pa
Review №49

Very helpful staff.

Ja
Review №50

Very helpful folks.

Je
Review №51

Great people great service

Br
Review №52

Great store, excellent service

De
Review №53

I will never go back they lied to me about return policy told me buy a sander try it if it wasnt good enough bring it back I took it back next day not a scratch on it they gave me run around n guy who sold it to me hide in back of store to keep from facing me never spend another penny there

Ha
Review №54

Good for buying house hold supplies

En
Review №55

Awesome customer service!

Ji
Review №56

Great service knowledgeable staff

Je
Review №57

They are always so friendly and helpful

Do
Review №58

Excellent! Friendly staff, found what l was looking for.

Ch
Review №59

They are always eager to help you find what youre looking for, and help you solve problems that may arise.

al
Review №60

Good place to get house fix parts

El
Review №61

Perfect place to get Spain Keyes made.

Sa
Review №62

Friendly staff and very helpful staff

Em
Review №63

Good place. Helpful

Ri
Review №64

They were very nice

Er
Review №65

Nice friendly people nice cars and trucks !!!!

Br
Review №66

Great people very helpful

Mi
Review №67

Cooks has the parts for my lawn equipment that I would normally have to order online. Friendly staff!

Pa
Review №68

Love it

Ma
Review №69

People not very knowledgeable.

Ca
Review №70

Always helpful, plenty of parking.

Lo
Review №71

Very friendly and helpful.

Le
Review №72

Very friendly and helpful.

Pa
Review №73

Always helpful, always friendly!

jo
Review №74

Was very great

Mi
Review №75

Very helpful

Ge
Review №76

Friendly people

ca
Review №77

Good place to shop

Bo
Review №78

Great service.

Ka
Review №79

Love this place

Ni
Review №80

Very helpful

Te
Review №81

Ok

Th
Review №82

Great Service

Da
Review №83

Low price

Ba
Review №84

Friendly people

Ch
Review №85

Wow

Be
Review №86

Well

Information
9 Photos
86 Comments
4.5 Rating
  • Address:7008 US-431, Albertville, AL 35950, United States
  • Site:http://thesupplyplace.com/01343
  • Phone:+1 256-878-2241
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:7AM–5:30PM
  • Sunday:7AM–5:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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