I went to FE less than a year ago and Joe pierced my ears. The environment was clean and fresh and Joe was amazing! He was friendly and outgoing and had me laughing completely at ease-the piercings were quick and healed just fine! I even had one fall out and when I reached out to Joe he said to drop in whenever I could and he would handle it at no charge! This place is great and I highly recommend them :) thank you FE and thank you Joe!

Love these guys. Especially Billy Fingers. Between my daughters they have had a belly button pierced, nose pierced and cartilage piercings by him. He takes the time to reassure and calm them. He’s just the nicest guy. I definitely recommend this place!

Went to get my septum pierced and as I expected, Billy made it a great experience. Really awesome guy! Wouldn’t want to get pierced by anyone else. 100% recommended!

Yes John Pricer does such a great job on my tattoos. Very friendly and great environment.

Billy is super nice and easy to get pierced by. They go over everything with you. And its all sterile. Easy for a quick piercing.

John Pricer is the BEST! I have a couple of his pieces now, and did not hesitate to bring my girlfriend to him for a cover up. John dazzled with his kind, gentle nature; his reasonable pricing; and his astonishing skills as an artist! John always listens to give you EXACTLY what you want, all the while lending his own artistic brilliance to the piece! He always gives his all to make his customers comfortable and pleased. This is why I HIGHLY recommend him!

I will never go anywhere else or have anyone else pierce me besides Billy. So far I’ve got 3 piercings from him and my sister 4, and they’re great. He is such a kind, laidback, professional person! He makes it quick and easy as possible. Definitely go and ask for Billy!

Billy has to be thee best piercer in this town. My daughter has been to him 3 times, nostril, septum, and Ashley. Each time, he was very professional and able to address any questions or concerns I had as a parent and any questions my daughter had as a client.

Got a nose piercing done and I am extremely satisfied with the end result. It’s healed and didn’t ever get infected. Adrien was fantastic and seemed very knowledgeable. I will definitely go back and recommend this place.

Billy was awesome and just an all around very professional establishment! Got my wifes piercings and she absolutely loves them. Definitely would recommend! Will definitely be back again soon! Thanks again guys!

I came here before and got 3 piercings done brought my own jewelry had no problem showed up today some dude with super long gotee tells me I gotta buy their own jewelry and starts at 50 and I cant bring my own jewelry last time Im coming to this place

I understand a piercer being booked up however the lady at the front desk was very rude. They never answer their phone so it’s impossible to book an appointment if it’s not in person. Literally never going back just because of that. I’m sure the piercer is wonderful though!

I love my tattoo thank you factory edge

Billy Fingers (believe was the last name) :) does a very wonderful job with piercings. Recommend if in need of a piercing. Fist bump to a wonderful nose pierce for my sister & I. Thank you!

John Pricer is a fantastic artist! He did a full sleeve on my left arm. And it turned out better than i ever expected.

Staff was great. Two piercings no problems. Schedule a tattoo soon.

Billy is the bomb dot com! He’s done 4 piercings for me and they all went smoothly, healed quickly, and look amazing! All of the staff are so welcoming and helpful. Thank you all of you.

Nice mall shop, bit, didnt have earrings I was looking for.

100 percent the best decision I’ve made, I got my nose pierced today with billy and he was the absolute best!!!! If you want a piercing definitely go do it here with billy!!!! I had really bad anxiety and he talked with my mom and I so much that I was kind of distracted so when the piercing happened it was so fast and barely any pain!

Amazing service !!! Joe is such a pro !! He made me feel so comfortable & relaxed, plus my nose piercing looks great !!

I got my nose pierced by Billy Fingers, and he was amazing! keep up the great work:))

Thank you! Yall are great!! Billy took care of my moms nose piercing for her birthday its the first piercing shes ever had besides her ears. He was very professional, friendly, funny and all around awesome as well as everyone there! Will recommend to anyone 👌

He was so patient and kind. Pricing was great, he explains the procedures. I definitely will go back to back to Mr. Billy Fingers for all my future piercings. The staff, was also very helpful and kind. Welcomed us in the store, and even remembered to say welcome back. Its the little things that matter and I give the whole environment 5 stars.

Everyone is very nice, always greets me when I go in. Cordy is an amazing tattoo artist and a really nice guy. Will be going there for my tattoos.

I got my first piercing by Adrian. He did such a great job with my septum piercing. So I decided to go back and get my philtrum pierced by him. It was very crooked. He said it might be the swelling. Once the swelling went down you could tell it was very crooked. He said to take it out and let it heal for a week and go back to repierce it. I went back he repierced it but put a shorter bar. I told him it was too tight. He assured me it would be fine. Once it started getting swollen the jewelry kept getting embedded in my lip and I had to keep pushing it back through. Well I had to make another trip so he could change out the jewelry. Once the swelling went down, it was obvious it was crooked again almost the exact same way.

Awesome customer service! Had to chang out my fairly new nipple ring and I didnt feel a thing.

Greatplace to get piercings. Joe is awesome

Was a great experience, Billy was my piercer and he is the best. If would highly recommend him for any piercing...had such a good time. The wait wasnt to bad either especially if you didnt have a appointment.

Adrian did one of my piercings and he was amazing. I was wearing a band t-shirt and that’s what we talked about. I explained to him that I have a fear of needles and so he kept my mind off it the whole time.Billy did the other piercings I have and he was the same way! I talked to him about my fear of needles and he explained that it’d be okay. We talked about a different band t-shirt I was wearing and it was super cool. I recommend this place anytime I can!😁

Got my ears pierced, Billy was such a awesome guy and I had a great experience, it was way better priced than any other shops I inquired about

John was awesome! Gave me my first tat and it looks awesome

Its always great when I go in

Adrian is so kind and professional!! My experience with him is always very pleasant from start to finish! He is a humorous guy and is very knowledgeable and thorough when explaining the procedures, and that immediately puts me at ease! Not to mention his room is always very clean! He is very artistic and passionate about what he does, and I couldn’t ask for a better individual to provide such a service. There have been many times I go in not knowing what I want, and he knows exactly what I need!! I highly recommend him!

Rex Cole came highly recommended by several people, including my wifes surgeon.Extremely compassionate, competitive, and professional, with an amazing artists eye for detail, and the matching steadiness of hand you want in a tattoo artist to bring the dream to reality.Have several more pieces I am envisioning, and Rex will be the only artist allowed to bring them to fruition.

I got my first nose piercing done by Adrian! Quick, easy, simple and definitely comfortable and safe place. Loved my experience there! :)

Billy fingers is a great guy!!!

My first tat and just the start!Rex was amazing at refining an idea I wanted to honor someone. Professional, great eye for aesthetics, mindful of the ink and likely how it would be with my skin tone, Im glad hes my artist.He came highly recommended by a few people I know and I am planning my second piece with him already.Factory Edge is the only Im going for my work.

Only been pierced here but both guys are great. Very friendly. Offer helpful advice as well as answers to all your questions. They will even change piercings or assist in after care if you need it. Ill always go there first. Thanks for being Great piercers and having great customer service.

I had 2 piercings done here by 2 different people, I can’t remember the one that did my navel, but it wasn’t straight, and after he pierced it he was very rough with cleaning it. Billy fingers did my lip and he has a calming voice and made it quick and besides the needle going through it was very gentle, with getting the ball on and cleaning it, He also listens to what and how you want it.The first guys says he doesn’t really do piercings just tatoos, his work is really good. Overall nice people, and very clean.

My sister and I got our nose pierced by Billy and he was by far, amazing! Definitely recommend! One of the most realest ones out there! Thank you Billy!!!

Nose piercing went well.

We are new to the city and went shopping so we decided to stop in for a quick look and hoping to get a tattoo or appointment but instead we walked out with no help from anyone. The gentleman was speaking to everyone else but when my husband and I walked up to him he didnt even bother to greet us and walked away. We said hello and waited for him to come back to give us service thinking maybe he just needed to head the back for something but we waited 15 on him to return and wrll he just never did. And he wasnt doing a tattoo or with another customer meeting he just completely ignored us and we felt very upset since this was the first visit at any shop in Albuquerque.

We love billy for piercings, always leave him a tip !! He’s awesome

Had a fantastic experience at the Cottonwood location with Adrian Lujan! He pierced my 7 year old daughters ears and my nostril.While setting up he explained the step by step to my daughter making her comfortable in her experience. While he asked my opinion on placement. He really made sure the experience was hers to have and spoke to her as an individual.He let her choose when the needle went through her lobes and made sure she was in charge of the experience as a whole.When it came time to pierce me, he was quick and professional. (As I was familiar with the process being pierced before.) Very competent and thorough as well as efficient. He had the perfect placement on my nose to match the style I wanted and had me in and out. 10/10 experience with Adrian and I will definitely refer people to him for any future piercings.Additional Information: My prior piercings were at a piercing only studio in ABQ. I had okay experiences there but there is a feel of pretentiousness at that studio I personally do not like. Adrian at Factory Edge will be my go to person moving forward.

Billy is so fun. He makes it so relaxing and enjoyable to get a piercing. You dont even know you are getting pierced he talks you through it completely, making sure you are relaxed

Great shop! Was a little worried at first when I saw it was in a mall, but we gave it a chance seeing as it had a 4.8 rating. Super glad we did! Everyone was professional, nice, and the tattoos we got turned out super amazing! Jesse was my artist and she turned my boring idea into an incredible piece of art. Love it there! Definitely coming back!

Great store and tattoo shop. Great work Skylor Loving

Constantly recommending friends to check out the shop when asked about my piercings. Staff is incredibly friendly and makes the experience so much more relaxing.

Billy Fingers was my piercer today and he was very professional! Very engaging and talked me through his process! Will be coming here again!

Jessie C. Is professional, talented, and kind. She throws her unique spin on design and color. In a large metropolitan population, I know I have many tattoo-ing options and in the light of such vast variety, I feel confident in my choice to return my business to Jessie.

Skylar Loving is an incredible individual and I personally feel so amazed that the opportunity to have him in my soul for the rest of it, til the day l rest for the rest of it.

Wonderful place with a comfortable and down to earth atmosphere. All walks of life will feel comfortable getting a tattoo in this studio. Also with this comes wonderful artists who will work with you on creating the perfect tattoo!

Boy does really good working

Ive gotten a couple tattoos by Josh and I will forever keep going back! His work is insane and always perfect. Hes the coolest dude and makes the experience so much fun :)

They are always nice and talkative and down to earth! They love to help bring your ideas to life and make sure you smile! I came a year ago to redo a tattoo and add to it, burns helped me. Also came back to repierce my industrial and didnt need to and they didnt charge me anything except the new bar for my ear.

I was a little hesitant when I saw that this place was in the mall, but the reviews were comforting. I got my daith piercing here, and it was a great experience. It takes me a while longer to heal because of some health issues, but now that everything is healed, my migraines have greatly improved. I will definitely go back for future piercings.

Got my industrial, daith & 2nd lobes done by Billy it was a painless, quick & overall great experience. I will never go to anyone else. Highly recommend Billy Fingers. I will be going back soon for more.

Extremely clean, wonderful attentive associates, amazing service! I recommend to EVERYONE!🌻🌻

John Is the best!! His work is absolutely stunning!

Went in to have a piece of jewelry re placed Billy and the staff were excellent the customer service was beyond excellent !! you really felt like they were listening to you and that you werent just a body . he didnt get that rushed feeling like lets get you in lets get you out goodbye . I also got some quotes on some tattoo work and most of it cover up work and was very surprised and happy that for once you could get a piece started and have it be reasonable . I will be putting on Instagram when my work is done to showcase Burnss work

Jessie C has done an amazing job on my polka trash sleeve. If you’re looking for quality work, don’t hesitate to contact her.

My tattoo was so to my liking that i wish i found John Price sooner..He does amazing work..I was very happy

One of the best spots in town, with the best piercer in Albuquerque. See Billy for jewelry and piercing, youll not regret it.

My visit to factory edge was nothing but awesome!!! Quality of work is absolutely amazing and all the employees are super professional and amazingly talented! If your looking for quality work definitely go to factory edge!!!

Billy Fingers is such a cool funny dude best place to get piercings done !!

By far Factory Edge is one of the cleanest, friendliest tattoo shops. Shout out to Josh for an awesome job on my artwork

My kid got a piercing from Billy yesterday and hes amazing cant wait to go back to get a tattoo from John and more piercings from Billy

Very happy with my ear piercing today! Billy was very nice and made you feel comfortable.

Billy Fingers is the best. I will definitely be a regular.

Got my 1st tattoo. Rex did a GREAT JOB!! Very happy with the outcome.

Great service.

Hell of good service, great work, and kind employees there! If i could rate more than 5 stars i would!

Great piercing! Joe Chavez is the best! Gentle and creative and great bedside manner!!

Got the top of my ear pierced here and could not have better words for this place got my ear pierced by joe Chavez and he is amazing at his job i suggest this place to everyone!!

Took my daughters to get piercings and Joe Chavez was awesome, he made them feel comfy and was very thorough with instructions on their care. We will be going back for more...

Amazing artists and awesome work! Will be going here from now one whenever I want to get new tattoo work done :)

Great place to get a clean new tattoo with very talented artists that know what they are doing along with a piercer that has a professional attitude.

Love Billy. Guys awesome.

I have not got a tattoo at the new location in this mall but I did get a tattoo at the okd location years ago and I was satisfied but seeing the reviews at the new location and seems all the artists are amazing at their job which leaves me to want to get a new tat and cover up and touch ups here

Amazing customer service. Billy is an outstanding piercer, he made the experience memorable.

Very clean and professional staff. I highly recommend! I will come back for future piercings and tattoos!

I cannot get enough of this store!!!! Cant wait to come in and get a tattoo from Derek and get some more piercings!!!! Not to mention they have the coolest purses on the planet!!!!

I highly recommend them for piercings. I got my daiths from Billy and Jon and theyve helped so much with getting rid of my severe migraines and headaches. Thanks guys!:)

Ryan Mezzetti and Derek Toohey do an awesome job on any tattoo they have the opportunity to take on. Been tattooed multiple times here. My go to shop!

Great place and its the best deal in town for the professional work they do

Billy is chill but also professional. Great experience!

Great place! Definitely recommend

Expensive!! And it was disappointing to not choose what color nose stud..They were really nice though

Just came in to change jewelry in my ear. Great, fast, professional service!

Billy Fingers was awesome

This is the best place to get any piercings and tattoos

Billy Fingers is the absolute best!!!!

Very great experience

Great people always trying to be helpful and suggestive.

Very Talented Artists! Very Clean and professional.

Clean and professional environment. With a great staff!

Daughter got piercing

Not the best place for a tattoo, workers were rude

Its great, the work is very professional

Adrian was amazing piercer