Came here because this Is where I drop off cars once in a while, staff is always great.

I have traveled here several times from North Carolina. These folks are as nice as any car sale I go to and work hard to represent their offered vehicles as accurately as possible. The lot staff have bent over backwards to help me as well. You can feel comfortable buying from them. Makes sure and get a Blakes Lotta Burger if you travel there!Joe @ JT Outfitters

This company is very shady and rude. The employees act like high schoolers taking nice things off cars or trucks and switching them out before they go up for sale. I questioned some staff and showed them pictures of what was purchased and what was received. Dont waste your time or money here. These people really just suck there are better auctions in the 505.

Thank you to Cory for all of his help. I had my car repod and they got her back to me without over charging me for storage!!! Well organized place!!!

This place is Awsome for buying vehicles. Specially if your a car dealership

Low rate especially for security staff

Alot of great vehicles to bid on

Very helpful!

Fast and easy the only problem is close by 6

This place has sold poor dirty workers looking for something to scheme before each Auction. They take the nice tires and replace them as well as take out cat stereos. I wouldnt be happy to know this is where Albuquerque druggy car thieves work or buy parts from vehicles. I didnt appreciate them trying to take out my car stereo a day before the Auction was going to buy my car. Poor low income people.

Such a pleasure to do business with Manhiem NM. Alcario, Lesley, Angelica, Francisco, and Shawn the auctioneer with the cowboy hat are some of the best people around. Thank you for all the great experiences.

October 7th. 5:15 pm. Gate is closed. Security guard tell, we are working till 5 pm.

The ladies at the front desk are fast and efficient. Always in and out quickly.

I do a lot of business with these guys. Always friendly and helpful.

They take apart a vehicle in a matter of days two is all they seem to need to get to the engine, and they know how to create a lemon to last for a three months so be careful what you purchase for money they intend on making no matter what the costs.. Very sketchy people who work for them and theyre very good at deceiving when they can. I wouldnt doubt this is where all of Albuquerques used stolen car parts go up for Auction. Theyknow how to start a vehicle without a key as make it look like nothing is wron, nothing thing else their mechanics possibly dont know. Take apart a car in less than two days to steal or sell stolen car parts. This place needs to be investigated.

THIS REVIEW IS FOR PEOPLE LOOKING FOR A JOB AT THIS PLACE. Im currently employed by this place. I wouldnt recommend anybody to work here. They dont appreciate hard workers or what they do for the company.

Love Manheim New Mexico staff in front is always so helpful Liz is the best

Very friendly and a nice place to have business with women are very efficient I can help well thanks

Front desk lady is rude as hell. She’s lazy and can’t even ask people walking in if they need help. All the ladies in the front need an attitude change.

They run about 800 vehicles a week. 4 lanes. Cool staff. Overall Great Auction. Would recommend.

The office staff was really friendly and helpful! They give introductions all around and answer any questions you may have.

They allow dealers to put all there junk cars thru and screw public people buying every public auction. There are no good cars there and are only the dealers junk cars and the good cars only dealers can bid on in a dealer only auction. Worst place to buy a good car. Better creigslist so at least u can test drive them and check them out real good first. My opinion never buy at Manheim public auctions they really dont care.

Just passing through......didnt really stop but it looked quaint.

I agree with the other two reviews. After going down today, 6/10/16, all the cars looked like they were the junk that nobody else wanted, broken windows, soiled interiors, carpets missing or missing sections of body panels. I was told this was a DUI auction but if it is, the good cars have already been pre-sold before the auction.

This auction does not let you test drive cars. On top of that they only accept vehicles 8-5:30 so if you want to ship a transport truck and he does not come during working hours you are out of luck and you cars sit unattended.It is also impossible to get a good number at this auction, unless of course you are one of the new car stores.

So, in only approx the last 3 months, I have experienced the following LARGE problems/lack of attention to detail:A. I paid for a vehicle in cash, 16k. Received a paid in full receipt, and gate pass to remove the vehicle. Title was mailed to me a short time later, maybe about a week. Of course the gate pass would not have been issued, and the title would not have been mailed HAD THE VEHICLE NOT BEEN PAID IN FULL. Theres no way around that with Manheim. So approx 2.5-3 weeks after paying for the car, I received a call from that location, get this: asking when I was going to pay for that car!!!! Flabbergasted, I said I already had, had picked it up, and received title already - two things which would have NEVER happened if the car hadnt been paid for!! I was told theyd do some research and get back to me shortly. Irritating but I wasnt worried. A few hours later theyre calling back. I am told Sorry, we have NO record of your payment, and DO NOT BELIEVE this car has been paid for. Pay the original balance plus late fees immediately, or bring the car back to us! Its clearly an error that a gate pass was issued and title was mailed. WOW ARE YOU KIDDING ME?? So pay twice for the same car, or give it back and let them keep 16k? Get the F out of here!!! I found my paid cash receipt for that VIN, marched it into a location, and got that cleared right up - though I never received an apology or even an excuse as to what may have happened on their end with regard to the error/oversight. What a great (lousy!!!!) computer system they have.....B. One car I purchased, while I made sure to review the vehicle summary page - where it shows sale date, VIN, miles, the seller, CR score, link to Autocheck and Carfax reports, etc, then the SALVAGE-YES OR NO line, being clearly notated as *NO*, then after purchase receiving a Salvage Title instead of a Clear Title!!! Titles are non-negotiable in all 50 states, meaning if its sold as Clear it has to actually and truly be clear. So after THAT phone call & subsequent research, found out the vehicle had a notation as salvage/prior theft recovery in the Separate-window-opening Seller Comments button/section at the very bottom of vehicle summary page (which nobody clicks on).... Yet I was flatly told I should have clicked on & read those comments too -- doesnt matter one bit that the MAIN summary page showed SALVAGE-NO, so its *MY* problem now. BTW: the car brought clean title money. Thats a nice little trick to offload a salvage vehicle for clean title money, right?!C. Bid on a vehicle online, on Simulcast. My bid was accepted, I was the high bidder, and couldnt bid anymore (against myself!). At least 5 full seconds passed. Right before the auction ended, the bid actually ROLLED BACK, to the company I was bidding against, and THEY won the auction -- for a lesser amount than my accepted/recorded bid!! No explanation could be offered when I raised hell to managers, GMs, and corporate. Needless to say I didnt get the car. Wow!D. Attempted to sell a vehicle. Got the lane and run number. Watching the auction as I was out of town, my car miraculously DOESNT EVEN RUN!! Wow!Im furious. And Im not going to run it 40 cars afterward, as most buyers waiting for it would have already moved on, thinking it wasnt running. Missed that opportunity! Dealers bring cars to Manheim to RUN AND SELL -- correct??? How does that occur if those cars dont EVEN RUN?? Completely ridiculous!! The explanation? We had a big problem with that this week. Lots of cars were in different lanes for some reason, and never ran. Your car that should have been in Lane 2? Yeah it was in Lane 8 - not sure why and sorry! Lets try again next week... Lol.Its laughable, truly!!!

Its nice except it would be way better if people would clean up after themself and not just throw there junk everywhere

In addition to those, Ive had numerous other smaller problems - such as but not limited to: floor prices not being put in at all/or put in at the correct amount, condition report or lack of condition report requests being put in incorrectly (ie in reverse of what I want), additional fees being charged WHICH ARE INCORRECT and not accurate (so keep an eye on your invoices or youll probably pay a bit extra), evening gate hours being changed randomly so when you show up to pick up a car you have to come back the next day instead, occasionally cars on their property being messed with, andddd the list goes on....!!!!Do I really need to come in and HOLD ALL THE EMPLOYEES HANDS, making sure they do their job properly??? What a disgrace!!! Its mind blowing how much stuff theyve got wrong for me (more than has been right, I can assure you of that!) and thats JUST ME - what about the other thousands of dealers nationwide??But, when Manheim makes A KILLING charging Buy + Sale Fees on every car, Condition Report fees, Sale Day Wash Fees, an additional Internet Satisfaction Fee (for internet sales - BOTH to buyer & seller!!), PSI Fees, Cash Payment Fee, etc, and contracts out the auctioneers to minimize employees & overhead - plus plays favorites with large new car stores and high volume dealers, they simply dont care about customer service or ANYONE -- just the bottom line profit margin. Which is sad really!!! Shame on you Manheim!!And now, Manheim wants to focus more on digital sales - so buyers cant even see & inspect the cars theyre supposed to be spending money on??? HAHAHA WHAT A JOKE!!! NOPE, NEVER DOING THAT!!!While I will say: to deal with them is basically a necessary evil as theyre the largest auction nationwide, and most dealers dont have much of a choice - it would sureeeee be nice if they upped their customer service & attention to detail immensely!! I guess thats my dream for the future, similar to Martin Luther King Jrs dream I guess.... maybe one day....Until then: I wonder what the next fee they will come up with will be?? Perhaps like the commercial, a fee fee. Or possibly a fee to enter the premise on sale day/an entrance fee. Or maybe start charging to park in their lot to attend the sale? Only time will tell which way this goes....Thanks for reading and be careful dealers!Note: these experiences above have been at several Manheim locations across three states, not just one location in particular.

Check it out.

All the employees your very nice👍

Good

Excellent place to buy cars, if you are a dealer ofcourse.

Well organized, excellent service. Good deals

Cheep

Never can reach anybody to take care of your problems. Seem to be operating a crooked business? Involved in unsavory tow company, name of P n R towing, ransacked repoed vehicle items missing and since June 18th cant get any results.

Always here buying and selling.

Good place to buy cars.. If you are starting your buy and selling cars

Went in looking for a job. Both Jeremy and Micheal were very helpful and friendly.

Very busy in the buying lanes and hard to understand. It is hard to make out what each auctioneer is saying.

Super fast and easy to pickup cars

It was great friendly and helpfull

Excellent friendly and efficient service

Gret people to work with

This place is not very helpful. They make you wait for hours on end.

Great place fast survive

Love Manheim New Mexico! Buy lots of cars from here!

Great place to buy wholesale cars

The staff of Manheim is the best thanks for everything they never leave you feeling un appreciated in fact they go out of there way to answer any questions you may have and to resolve any issue that may come up as well they are very organized in everything they do Thanks Manheim

Informative, Helpful And Friendly

Good place to source vehicles

Went to pick up a Toyota Tacoma from Manheim today

Had a blast so cool

Terrible service and management who doesnt seem to care.

Great service thanks

Easy access

Not releasing cars on weekends or after hours.

Lot hours change...

Great people and products

Great place for a car

Great place.

Good place

Good deals

The auctions for the public are few and far apart

Loved it

Large car Auction house.

Big ass place

Great staff!

Its a rip off

Good place

Dealers Auto Auctions.

Awesome place

Ok

They we are bro

Excellent

Friendly staff

Exciting

Nice

Good

Was okay

Security

Good cars but they take too much to deliver the car tags