Very good experience. The initial consultation was very professional and informative. Once we decided on how to proceed, CRT was very accommodating and even stored our carpet in their facility for weeks until our house was ready for it. On delivery/install day, they were on time and completed the job promptly and the finished product was awesome. They cleaned up after themselves nicely leaving nothing for us to do but enjoy the carpet. I would happily recommend them and will use them again.

CRT Flooring was EXCELLENT to work with. Working with this family owned business was a pleasure. The first meeting for measurement and carpet selection went efficiently. Joe Gonyea knew his materials and how colors changed in various lighting (critical when choosing tonal choices. Beth Gonyea provided all the follow-up coordination. She went over and above when she made the carpet installation happen within a tight timeline as I was going to be unavailable 3 weeks after the contract date. The installation team moved all furniture with care. The entire experience was professional, timely and painless. Always a wonderful thing when trying to remodel within tight timelines.

Too bad their phone number doesnt work. Would have loved to do business with them. Welcome to Verizon wireless. Your call cannot be completed... Go ahead and try it.

Joe and Beth are fantastic. They were patient and helpful all the way through my flooring project.

CRT Flooring was an exceptional company to work with. Joe and Beth were a phenomenal team and I only have good things to say about the whole process from picking the flooring to the installation. Work with them!!

BEWARE of Joe’s measurements. He tried to tell me that a room was not included in the quote when it was. He refused to recheck his measurements. I canceled my contract with them due to this dishonesty. A mistake is one thing but A COMPLETE SCAM IS BAD BUSINESS.

CRT flooring did a great job! They did everything they promised and on time. The workmanship was excellent.

CRT went beyond our expectations! We LOVE our new floors!

Drove 15 minutes to find out an appointment is needed to view product.

Knowledgeable sales people and quality products

I bought 6 window shades through CRT flooring (via a Costco contract). The shades were apparently backordered, though it was like extracting teeth to get them to tell me anything about expected delivery dates or installation. Our completion date on the contract came and went. When, 7 days after the completion date, the blinds did finally arrive, my rep didnt call me, and then acted as though it was some kind of giant favor getting the installer to come out before we left to travel for a week. They did not order all the correct items (it was agreed that there was some sort of tie-down hardware for the blinds installed over opening windows), and despite their arrival date of 6/4, they are unwilling to send anyone out to install them before Monday, 6/8While its never the fault of a contractor when theyre having supply chain issues, it is always their responsibility to communicate well with the customer, and CRT has no concept of that. My rep, Ramona, repeatedly gave me the brush-off of I called you and left a voice mail, when in fact, she did no such thing.Instead of being proactive and communicating anticipated delivery dates, she has forced me to call her repeatedly to check status. I shouldnt have to go through this constant rinse/repeat cycle of polling someone who was very happy to cash my check, but screens my calls so that they go straight to her voicemail.I suggest to anyone dealing with CRT, particularly Ramona, that they find someone else to do the job.