Yasin from Firuze was very helpful in helping us choose the tile for our new bath and shower. He has great taste, was very responsive, and the prices were very competitive. The prices were better than Home Depot and much better quality.

After visiting close to a dozen different kitchen remodeling places in NoVA, we came across this store. Everything was fantastic: The way they treated us, the incredible selection of quality materials, their professional advice on helping us make a selection, and, of course, the unbeatable prices! Yasin is a god-send with his customer service skills and knowledge. Although we went just for a basic back-splash tile, we ended up buying floor tile and quartz countertops. You just cant match their product quality and prices. Moreover, the looks are stylish, modern and most importantly unique, unlike buying from the big box home improvement stores. In the middle of the COVID pandemic, they delivered the products quickly and on time and expeditiously arranged for a contractor to do the installation.

Mr. Yasin is very professional and thorough. He offers many options and great design ideas. In 2015, we did a kitchen remodel and he helped us more than the contractor. Today when guests come into our kitchen the first compliment we get is on our beautiful floors which was purchased at Firuze.I went back to Firuze and Mr. Yasin helped me again. This time to fix a countertop problem even though I did not buy the countertop from them. He models great customer service and great business ethics!Firuzes is the best!

Great experience at this store. I had a low budget but really wanted a high quality design I could live with and relish! Marco was a joy to work with. He rapidly understood my design constraints, requirements and budget. He was so reassuring during the whole process. In under an hour, we had the whole thing figured out. They have an excellent variety and after researching my estimate, I can say that the majority of the prices were even lower than Home Depot. So glad I went !!!!

The experience with Firuze kitchen was great. Firuze had the cabinets we are looking for and able to get them for better pricing. The process was straight forward from start to finish. Yasin was super helpful in placing the order and follow-up for delivery.

I have a good experience with Firuze. Customer representative Selman was very helpful and nice to us. My wife and I were looking for modern look tiles for our bathroom renovation project. He showed us all tiles that might satisfy our needs. All tiles we wanted were ready for pick up in couple of days. I was surprised that they have almost everything in stock. Also their pricing is very reasonable for great quality ceramic tiles. I am sure I will come back again.

My experience with Firuze started out positive. They have nice products, but customer service is lacking. The day after my marble was installed the sales associate called me asking for payment. I asked for a final invoice which was supposed to be updated for the actual quantity of marble installed (which was less than the estimate by 3 square feet). The sales associate refused to give me an updated invoice an threatened to charge my credit card without my consent for the amount that was estimated (approximately $180 over charge). After a heated discussion that lasted 2.5 hours the associate agreed to have the manager call me. The sales associate claimed he was actually the managers boss (later found out to not be true). The sales associate had someone other than the manager call me and try to resolve the issue. Eventually they agreed to the correct amount and apologized. I did receive a call from the actual manager. Overall I was very disappointed to have to spend 2.5 hours fighting to be able to pay the correct amount for the marble. Be careful when dealing with the sales associates as they might try to over charge you on the final invoice.

Highly recommend Firuze. They were very helpful in getting me tile to match floor tile I had purchased more than 2 years ago. Thank you very much! My master bath renovation looks beautiful.

Our salesman was polite, patient, and helpful! He made us feel welcome, and helped narrow our-my-wide array of design interests. The atmosphere was calm and the music was fabulous- wonderful peek at Turkey!

We looked a few different granite sellers in the DMV and selected this place because of the customer service and the selection. The selection is not as large as some of the other places but some of the stones were similar to the larger locations and there were some unique finds we didnt see at the larger sellers. We worked with Selman K. who was fantastic to have by our side - I highly recommend him and would go back to him for future services. He knows the details of the stones like the back of his hand, will give you advice if you ask for it, can help you pull in tasteful accessories (back splash, grout, cabinets, etc.) and at no point in time did I feel like Firuze was trying to up-sell us. Granite was installed in just over a week from us selecting the stone and the measurements were perfect. Install was quick and clean. Our back-splash tile was in just a couple of days after the granite was installed.

Beautiful products!! Mr.Kazanci was very knowledgeable and helped us design our dream bathroom at an affordable price. Will definitely return.

Went to Firuze to look at tile for our kitchen remodel. They had a great selection and even better customer service. We will certainly be using Firuze for future projects.

I had a great experience with Firuze. The representative Selman was very helpful, patient, and nice to my mum, brother, and I. We were looking for counter tops for our kitchen in our new house. He showed us all the counter tops that might satisfy our needs. The counter tops was available and was installed in a week time. There pricing was very reasonable. I was very impressed when i called their office and selman was off but he still got time from his off schedule to give me a call back. I really appreciated that. And i will be going again to do my bathrooms renovation.

My husband went to buy tiles for our bathroom there. There are a lot of tiles to choose. Good service and good quality!Recommended it

Erika and Yasin were a pleasure to work with! They were very courteous and patient with me as I had a lot of questions. I highly recommend Firuze for your next kitchen remodel project!!!

Wonderful Costumer service. Very nice products and honest business.

I went to Firuze to buy tile. But I found everything at Firuze for my kitchen such as tiles, countertops and mosaic backsplash accents. The prices are around the range. The location is very easy to find. They have a huge parking area. Iam very happy to work with. Ill definitely work with them in my next projects.

Amazing service. I was desperate for a certain type of tile bc the contactor was tiling the bath RIGHT THEN. I called and Marco said he would check and get back to me in 20 minutes. He texted pictures of an alternate (and possibly better) but similar tile and then followed up with a phone call. He was responsive and a thoughtful problem-solver which was just what I needed.

Awesome experience. Beautiful showroom, and good prices. I worked with Katarina, who helped me pick out a countertop, backsplash tile, and flooring for my kitchen. I thought it would be a daunting task, but we did it all in an hour or two. She was great. The granite installers were excellent, too - on time, did a great job, and were very pleasant. Highly recommended!

Firuze did a great job. New granite countertop for my wet bar...Selman was great to work with/ he followed up and pushed the job forward. Thank you Selman and Firuze

David Schonert at Firuze was fantastic. He patiently walked me through the process of selecting just the right marble for my double-sink vanity. He arranged for the de-installation of my existing plumbing fixtures and full installation of my new vanity top, new undermount sinks, and new faucets. I would have given 5 stars if David or the technician who measured my vanity had explained to me early in the process that my large (4 ft x 6 ft) mirror could be removed by the marble installers but that if I wanted it re-installed I would need to arrange for a glass/mirror specialist to install it. I did not find out until the installers were leaving that they would not re-install my mirror. I found a mirror installer the next day, but they did not have any appointments available until later the next week. Alls well that ends well; the mirror is now installed, and the bathroom is both beautiful and functional again.

“I have had a great experience with firuze and I hope I get the chance to work again in the future.

No vayas allí chicos! Sólo un estúpido, recién fundada, innecesaria para visitar. We had a mistake to visit Firuze unfortunately, this shopping was our mistake. I strongly suggest that never try them because they just try to have experience at your home, their products are just low quality, especially the granite, even on my island we had cracks. Firuze tries to enjoy with hispanic people, sending amateur workers to your home, and making pressure on them, nothing is professional and too expensive for that no customer service. Por eso para llegar problema?

Exotic tiles from all over the world, and the newesr styles and designs.

Excellent

Good 👍