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The Glass Stache
222 N Lee St #4, Alexandria, VA 22314, United States
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The Glass Stache
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Ch
Review №1

Hands down the best glass shop in NoVa/DC! Extremely knowledgeable and helpful staff and owners. And a great selection for all your needs!

Ch
Review №2

This is literally my top 10 favorite head shops to go to. I have never had bad service in this place and this time was no different. I was looking for a downstem for my Little Sista Rasta Roor, which had been broken for months and couldnt be found at any of the other shops that I went to. The person at the store wouldnt stop looking until he found one close enough to the right size and would fit the Roor. Im so grateful that he kept looking as this is my oldest piece. He even offered to take my number down and call me when an ordered one came in, right before he found it. This is true customer service and only one of the reasons to go to this shop.

cr
Review №3

Great shop! Excellent selection from top American glassblowers at affordable rates from friendly and helpfull staff.

E.
Review №4

Went in for an ash catcher and bowl. No problem with the employee knowing his stuff but he was frustratingly dismissive of the possibility that I knew what I was talking about or looking for.Instead of building rapport and servicing my needs, the employee decided to try and upsell me on a bong; on the logic that the ash catcher options were overpriced and cost the same as a small bong. I agreed that the ash catchers were overpriced at about 25 percent above what I would say are average prices, but that’s what I came for. My lack of interest did not dissuade him from them being dismissive of my customer service needs and continuing with his spiel. Considering they can only help one person at a time in the pandemic, I would’ve expected him to be more cognizant of what I want and not what he thinks I should take home that day. I definitely got a “shakedown street” or bazaar kind of vibe (which is not cool).In spite of this I bought the ash catcher and bowl. The only other mention I’ll make about cost is that the employee openly agreed that most of the products were overpriced, especially the signature mustache lighter which is logarithmically more expensive than when they first opened. Take from that what you will?I really didn’t get the vibe that he shared enthusiasm for making a purchase that usually accompanies the usual glass purchasing experience that I have come to look forward to. He did not thank me for my patronage. That experience wasn’t worth the effort it took to find parking in Old Town.

Ki
Review №5

Was passing through and decided to stop and explore the town. Ran into this shop and got a nice affordable piece. They also have good social distance rules/behavior

Wa
Review №6

UPDATE: Staff was excellent when it came to service. Now I am updating my review. I came ONLY seven months ago. I paid a PRETTY penny for the steamroller I am posting the picture of. I was just cleaning it with a brush no pressure with just cleaner. THE BOWL BROKE. I am disappointed it shows the quality of glass was very shoddy. I NO LONGER reccomend this place and will never return. :(

Al
Review №7

Awesome local spot. The owner and other employees are very knowledgeable and friendly.

Ja
Review №8

This store sells cheap stuff that doesn’t last at prices that are way to high. They act like they are better than everyone else. I would recommend going to a gas station rather that wasting your money

ma
Review №9

The glass stache have a lot of interesting gadgets amongst tobacco items they have things that you havent even thought of they have them and they are animal friendly their quick and convenient

Et
Review №10

Very helpful and friendly staff. They gave me the same price for a set of atomizers as listed from the companies website, saving me the hassle of shipping. Spent a good amount of time showing me a product over multiple visits, answering every question, and showing me how to use it when I finally just purchased one. They even went above and beyond, creating their own user guide that far surpasses the manufacturers own, showing they truly care about the customers usage and experience. Highly recommend!

Ad
Review №11

Glass stache continues to be a top tier smoke shop. They went above and beyond to help me out with my Atomizer issue. Would recommend this shop to anyone!

Ca
Review №12

I have been going here for years. I love it. The staff is super knowledgeable and friendly about each piece they carry, and they always have high quality glass. They get it from all over the US! They also have all the papers and filters and things like that that you would ever need to enjoy your smoking pleasures. Its a fun part of the Old Town community.

Fr
Review №13

Great selections of anything smokeable. Plus CBD products, pipes, bubblers, lighters,etc. Worth a visit. Will be back when cannabis is legalized to purchase more paraphernalia.

Au
Review №14

The best local shop for quality local glass and everything else. This establishment is run by wise and professional folk who know their product. Everything is legit and authentic and served with the best transparent customer service, always! Ive been a customer here for 6 years now and have not 1 single shred of a negative interaction/experience. Theyve always had what I needed, even if I didnt know I neede it 😅I look forward to supporting them more as they get bigger and expand into their new DC store very soon!! Thanks Glass Stache!

An
Review №15

Everybody was helpful I got what I wanted with expertise

si
Review №16

Shop here, you dont need a crazy long review to tell you this place has a great staff that is friendly and inviting with actually knowledge on the products that they have to offer! Not to mention fair prices and a large spectrum of high quality heady glass as well as lower priced pieces, for a small shop this place kills it. Head over check them out and show a local shop some love.

28
Review №17

Love my new bub

Ma
Review №18

Amazing spot. A1 customer services, im definitely a customer for life at this place

Co
Review №19

Down here from P.A. on vacation stopped in to see whats new been outta the scene for a bit I would have to say this is probably one of of the best glass shops I have ever laid my eyes on! The owner/operator and the mascot a furry little beastie! Greets me with the most respect and professionalism I have ever seen in a glass shop 2 thumbs if youre down in Alexandria VA (the old town) stop by get your self a beautiful piece of functional art you will not be disappointed

El
Review №20

I love coming here! The staff is very knowledgeable and very friendly. I picked up a few essentials, a case and a few stickers last time I went and got a few of those things for free and at a discount! They stock local artist as well as high-end pieces. Their selection is not HUGE since the place is very small but they probably have what you need if youre going there for something specific. Theyve got custom lighters, too! Theres usually a cute doggy hanging out behind the counter if youre in need of some puppy-loves :)

An
Review №21

Best glass place they have everything you need and are very knowledgeable

yo
Review №22

Extremely good customer service and the owner spent a solid 45 minutes and made sure we had everything we need and was very helpful with his product knowledge. Probably the best glass shop in Northern Virginia. Would definitely recommend as the prices were reasonable too.

Jo
Review №23

Great little glass shop in Old Town Alexandria. The staff has always been friendly and helpful. Theres even a little dog there sometimes behind the counter :) Their prices are a little higher than what im used to but youre supporting a local business shopping there so I really dont mind.

Ch
Review №24

They are simply the best folks to do business with. The young lady who waited on me went to great lengths to explain and demonstrate how to operate various devices. She was very knowledgeable and I came away with both a first rate product and the satisfaction of dealing with some truly nice people! Ill be a repeat customer, of that I have no doubt.Thanks again!

Je
Review №25

If youre coming in from a legal state you will be shocked by the prices for even a simple piece. That being said I suppose the market determines the value and since your options are limited you are allowed to charge this much. If this is all you got to get a piece in a pinch it will work. But Id reccomend any west coasters to just buy a new piece at home and travel with it clean. You will save alot

Jo
Review №26

Very knowledgeable staff. Pricey, high end apparatuses sold here; good for window shopping while you get the accessories you need for everyday. If you want to invest into premium pipes, you can get the scoop on the artists who provide them here.

Mi
Review №27

Great locally blown glass products.

Ke
Review №28

One of the best glass shops around, and it has the best logo in the the business. Ill go ahead and mention the amazing selection as well. Check it out.

Re
Review №29

A very small shop but sells most of what youre looking for when it comes to tobacco products. The staff are friendly and knowledgeable in the merchandise they sell. Because the shop is so small, there is no real walking room. Its truly an in and out place. Grab what you need and move on.

li
Review №30

Great friendly staff. The best stock and prices. Knowledgeable and stand behind products. What else can you ask for?

Ar
Review №31

My go-to spot for any glass pieces!! The staff is very knowledgeable and friendly. Have been going for years an and will continue to do so. They have sales every now and again, dont miss those.

An
Review №32

I had the best experience here yesterday. The employee Quinn was super helpful in explaining everything that I had questions about. I had called ahead about quartz nails and AJ informed me that they had what I wanted in stock. Great store with an amazing selection and a very helpful staff. I would definitely recommend The Glass Stache!

Ja
Review №33

Came here two and a half years ago and bought my favorite piece. Just came back today and bought another. Staff is just as knowledgeable and friendly as before. Absolutely worth the drive from DC

Ni
Review №34

This shop is awesome! I’m in Arizona, and bought a piece. Within 6 hours of purchase, my piece was shipped and I had a tracking number. I will be back in future!

Er
Review №35

Beautiful blown glass; made into sturdy reliable pieces. The staff is always friendly and helpful. One of my favorite shops, and a wonderful stop if just strolling around Old Town Alexandria, or out catching Pokemon.

Ma
Review №36

I love this place! This is the only tobacco shop I will go to. The staff are my friends now. Would not go anywhere else!

Sa
Review №37

The staff was knowledgeable and the energy was amazing in this store. Very cool people working there but also shopping there as well. If Colorado, California, Oregon, and Washington state are as cool and breezy as the Glass Stache, then I cant wait to go visit!

M
Review №38

Good selection of glassware, stems, vapes, and other stuff.

Ze
Review №39

Great selection of glass, quartz and other accessories. Always extremely friendly and helpful faces behind the counter. Awesome head shop!

An
Review №40

This is a really great shop. I went there for the Storz & Bickel mighty and also some of the mighty accessories as well as a vape pen. There was this Sweeney Todd girl working there and she was really cool and helpful. I rate 10/10 will shop again.

Na
Review №41

Do you smoke hookah? This is a one stop shop for all that you need! No better place to go than here to buy your own beautiful hookah of good quality and the shisha even better quality and great flavor selection! They have fumari, star buzz and other great brands to supply your needs

Du
Review №42

Pretty much the only place for miles with a weath of local glass and heady pieces. This coustom pipe shop has it all and the prices are fairly reasonable. Small and quaint but packed with quality stuff.

Ma
Review №43

Small little smoke shop in old town. Super interesting inventory. Super nice staff

sh
Review №44

Walked in to look for a new grinder. Was greeted and welcomed in nicely by a gentlemen and we discussed about some vaporizers. Once I made it to the back counter where the grinders are I asked a black haired girl about a particular grinder. She pulled it out of the case and began to describe its features. She said it had a humidor in it. Never heard of a humidor on a grinder. Trying to understand what she meant more I asked her if what she was referring to was a keef catcher. Was immediately denied service and kicked out for saying an illicit word. Drove a long way to check the shop out. Very unfortunate.

Ch
Review №45

Excellent customer service!! Everyone is extremely friendly and knowledge. Great selection of products; everything is very high end quality, meaning you are truly getting what you pay for. The GM A.J. is outstanding, very nice and authentic which is unfortunately rare in customer service nowadays it seems. (I can speak from experiences) A.J. and his team truly enjoy what they do.If you want the best merchandise and friendly customer service, then go to The Glass Stache!

Ed
Review №46

This place is awesome. Nice selection of glass. Super cool staff. Make sure to use correct terminology when talking inside.

Mi
Review №47

Great bunch of guys in a great shop with an awesome vibe!!

Br
Review №48

Awesome experience! Great people and very helpful! Willing to show you how glass functions and tell you all about it! And great selection!

Ja
Review №49

Probably the shop with the best prices on sovereignty, Toro, and other high end glass anywhere in the US!

Sp
Review №50

Awesome shop, staff are very helpful and they have a amazing collection!

ad
Review №51

Best glass selection and best customer service around.

Mo
Review №52

This is a nice upscale smoke shop for those people looking for unique offerings that are artistic from local artists in various forms of glass as well as some high end machines. Prices are a little high, but what do you expect in Old Town Alexandria.

Ky
Review №53

Super nice, willing to help,and a great stash of all your glassware needs.

Jo
Review №54

Rude employees and over priced. Between trying to find a spot to park and having to deal with the employees its not even worth it. They had some cool looking stuff but nothing you cant get cheaper with the same if not better quality somewhere else. Luckly there are plenty of places around

Ca
Review №55

Great knowledgeable staff. Nice little shop.

Bo
Review №56

A great and wonderful place with quality customer service. Wide selection of high quality pieces at a great price.

Ba
Review №57

They are super friendly, very knowledgable, and happy to share that knowledge. Have shopped at a bunch of glass shops around DC and Glass Stache is by far the best.

Wi
Review №58

Nice staff, nice selection, massively overpriced. Just dont unless you need something in a hurry. Ive seen them markup some products 400% of what it costs online.

Jo
Review №59

AVOID AT ALL COST !!! I recently visited this store and had by far the worst experience ever. For anyone whos looking for some high-quality tobacco products or pipes, I strongly suggest you stay away from this place. Last week I visited this store with a friend of mine in the area. As we walked towards their store, after spending about 30 mins looking for a place to park(they dont have their own parking! Be prepared to circle around crowded Alexandria downtown for parking!) I noticed their employees staring at us out the window. We both felt little awkward but this was just a beginning to more awkwardness this place presented to us! As soon as I opened the door, their employees stopped us and demanded us to handover our IDs. Checking to make sure you are over 18 is absolutely understandable, but their strong, forceful tone made us want to leave this place before we even entered.Once we passed their security test(?) we entered the store and looked around. My friend asked for price on couple of their products and we found their employees asking each other for the price, they seemed to be debating over the price which was weird and made me not want to stay there any longer. When we finally got our answer to our simple question, I noticed that it was far more expensive than the retail prices! Sure, for the convenience that these stores provide, customers generally expect to pay a modest mark up price. However, charging $100 or more on top of the retail price made me realize that this place is just has no such a thing as modest mark up price. Despite their unprofessional customer service, my friend was still going to purchase some product but as soon as we heard how ridiculously overpriced they are, we couldnt stay here any longer. Please do your research on prices and products before entering this place or you will most likely end up paying more than any other places!!! Also if you still plan to go here for whatever you need, make sure you check to see if they are even authorized re-seller for many of their items, because I didnt see any stickers that other places have at their door to show that they are authorized re-sellers.After this horrible experience, I went on Yelp to see what kind of reviews they have, I wasnt surprised to find a similar experience by many customers who gave 1 out of 5 for this place. Only thing I liked about this place is their name, The Glass Stache. I am sure many people think this place would be friendly and professional but dont be fooled ! As we left this place, we both laughed at their name and thought The Gross Stache is a better name for this place.

Me
Review №60

WORST SALES GUARANTEE and a HORRENDOUS OWNER. My husband bought an item from their store for a gift and I didnt want that so went to return it but they refused to refund the money $50 or give in store credit and said they would give only a 20% discount for another product. Wouldnt even work with us on something different. Plus went home and their product didnt even work like it said. This place is a joke and obviously needed the money more than our business in the future.

tb
Review №61

Online customer here - The prompt service you will receive from my new friends at The Glass Stache is world class. I needed to replace my friend’s UFO cap that took an unfortunate tumble yesterday. I messaged these guys via Instagram DM asking if they might have some in stock. TGS staff quickly responded that they would send me some photos of their UFO cap selection as soon as they had a moment. The staff sent me a ton of photos showing all my options, answered all of my questions, and ensured that I found the correct item. The checkout process couldn’t have been easier. I received a DM that my payment was accepted and my order would be filled/shipped later that day.This is the place to do your in-store & online/Instagram glass shopping!! I can’t wait to visit the store in person when I am back on the East Coast. Thank you and keep up the great work to The Glass Stache staff!! -T

Ma
Review №62

Super pricey but really great people. (They can kind of charge what the want being the only tobacco shop that sells fine glass in the area)

Gr
Review №63

Great, knowledgeable staff and a small but diverse and quality selection of glass and accessories. This is always my go-to shop.

Ke
Review №64

Top Local shop that has everything you need.

Am
Review №65

Very helpful, nice and respectful staff, an amazing variety and excellent quality. Overall an awesome experience.

Bi
Review №66

Limited supply. Prices are high. Staff less than friendly. You can find better deals online.

Da
Review №67

Great selection of glass but a little pricey.

Da
Review №68

Great place to pick up all your smoking accessories.

Ja
Review №69

Great selection, with helpful staff.

Ra
Review №70

Great selection and service

To
Review №71

Thats good quality things. 😎👊👍💯

Gr
Review №72

Super friendly staff, and knowledgable too. Like an adult ToysRUs !!

Fi
Review №73

Great Shop, great selection and super friendly staff

J
Review №74

They know their stuff and are always so friendly. Ask about the competition pieces!

An
Review №75

Awesome place, awesome people.

Sa
Review №76

When you enter the store get ready for a negative response when you ask a question. 😢 I felt disrespected, and unappreciatedBut still I’ll give u ur 5 star just because I’m always positive

C.
Review №77

A fantastic place for glass and other accoutrements.

Se
Review №78

Friendly attitude and service, happy to be going here everytime

ic
Review №79

Best shop in NOVA! Hands down.

Se
Review №80

One of the best shops in old town

Pa
Review №81

Best boutique smoking enthusiast shop in the NOVA area.

ch
Review №82

SUPER friendly staff

St
Review №83

Great selection and service! A+++

Jo
Review №84

Staff is always friendly, welcoming, professional, and knowledgeable, and the store looks good

Ju
Review №85

Best shop in the area!

Sa
Review №86

Ive had my awkward run ins with their employees, but always seem to have what i am looking for.

70
Review №87

I love this shop!! Super friendly!

Ja
Review №88

Extremely friendly and professional staff!

Al
Review №89

Awesome selection!

Ch
Review №90

Great staff, great shop!

Ju
Review №91

Extremely knowledgeable staff and polite

Ga
Review №92

Will never find another place quite like this

Ju
Review №93

Great selection.

Jo
Review №94

Small selection with bad pricing

Ja
Review №95

Very expensive, I would avoid

ja
Review №96

Every thing I need.

Pa
Review №97

Nice place!

Na
Review №98

Nice people.

Ta
Review №99

Price gouging at its worst

Ti
Review №100

Way overpriced

Information
17 Photos
100 Comments
4.5 Rating
  • Address:222 N Lee St #4, Alexandria, VA 22314, United States
  • Site:http://glassstache.com/
  • Phone:+1 703-299-0390
Categories
  • Incense supplier
  • Tobacco shop
  • Pipe supplier
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:12–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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