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Public Storage
2101 W Mission Rd, Alhambra, CA 91803, United States
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Public Storage
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Bo
Review №1

Daisy was very helpful and polite and also went out of her way to help me out.

Ms
Review №2

We are selling our home and rented a storage unit from Public Storage here in Alhambra. Daisy at Public Storage was very accommodating in helping us find the right size we needed. As we continue to load our packed boxes, Daisy is there each day with a warm greeting and she always cleaning this facility! No regrets on selecting this facility!

Pa
Review №3

David was great, he made my move in very easy. Thank you :)

Le
Review №4

Thank you for making my move in experience a little easier.

Ro
Review №5

Love this place. Every time I go they provide me great customer service. Prices are just right! Thank you

Jo
Review №6

It was a Great experience moving my stuff into storage. Daisy was very helpful and answered all my questions. And made sure I was satisfied with my unit. Would highly recommend. Safe, clean, friendly storage.

Ce
Review №7

The staff are always so helpful and nice. They answer all my questions and the regional manager was extra helpful when i made the request to remove my storage unit lock. It usually takes a week or so but the manger got it done the next day . 😃

De
Review №8

The employees are very helpful. This location is very clean and well maintained. I would recommend to anyone looking to store.

Od
Review №9

Daisy gave me excellent service. She is the best.

Ro
Review №10

This place was amazing to rent storage. Clean, safe, cool environment. Daisy and David great staff, always helpful.R

KO
Review №11

Went there today to update my payment method, guy at the front desk was helpful and friendly.

Al
Review №12

I purchased a storage and was helped by Ms. Daisy. She is very knowledgeable and helpful. She goes out of her way to help you. She also make sure the place is clean. I highly recommend her.

Bo
Review №13

The service was perfect. Daisy was so kind and nice. She explain everything and respond to all our questions.

Ma
Review №14

Dulce Gonzalez was awesome helping me showing me how to download the new app and setting it. I really appreciate her.

Sh
Review №15

Daisy was very helpful in showing me where my space was since I have not been here in a very long time. I love her customer service. Thanks!

Jb
Review №16

Daisy is the best!! She is always so helped& gutted out if her way!! Defently recommended this spot!

Ta
Review №17

Daisy provided me with excellent service.

Al
Review №18

Great service clean and the cashier Daisy was very kind and extremely efficient. I would definitely use this place again

Wa
Review №19

Daisy is very helpful.

Jo
Review №20

Daisy was very helpful and gave me wonderful service and I was glad she helped me with my storage!! Thank you daisy.

Am
Review №21

We came to purchase some boxes and found out they have discounts when you bundle. Very cool.

ka
Review №22

Daisy she is very friendly and very helpful

Ar
Review №23

Dulce Is so nice and very helpful she got me to my unit while I was looking for it She saved me 20 minutes trying to find a unit If you come here ask for her She is best!

Ro
Review №24

Have had a storage here in three different occasions but Daisys customer service and friendliness was exceptional very helpful and answer all my husbands question. Happy customer.

Er
Review №25

Daisy is good person to talk to,she has very nice attitude.,and great personality,she one of the best.thnx

Ja
Review №26

Daisy easy very helpful and answered all my questions.

Ma
Review №27

Daisy gives great customer service.

Sh
Review №28

Daisy was consistently the only staff member I remembered encountering who was of help regarding associates at this facility. She is polite and efficient. I have to lower the review from 5 stars to 3 because after a break in I discovered there is absolutely zero surveillance on the floor my unit was located. As a customer it would be nice to be informed regarding best security practices or knowledge of known surveillance. There is surveillance outside the facility, but to my knowledge at the time of rental, there was none indoors. This poses a tremendous security risk since valuables were stolen from my unit during a break in. Would recommend people rent from here only if there is a way to monitor storage from your own perspective otherwise proving anything to the authorities will be a complete nightmare from the customers perspective.

Me
Review №29

Received amazing customer service from Jennifer. She walked me through the guidelines and restrictions and was overall very friendly and helpful throughout the whole process.

Sa
Review №30

Daisy is wonderful and friendly. We got in and out within minutes. One of the best Public Storage place we have used and we have used many.

Mi
Review №31

Daisy, is a great PM and provides excellent customer service. Shes awesome!!!

He
Review №32

Thank you for 20 years of service Tony!

ju
Review №33

Daisy is the best

Ph
Review №34

This facility is poorly maintained avoid at all cost!Do not store your property here try US Storage by the 10 Freeway (Fremont exit) or the storage across the street.The door handle to enter the facility has been broken for over a month!The elevators are constantly broken which takes them days or even weeks and in one case a entire month to repair.I called the property manager and left a voicemail two weeks ago and never got a call back, I called the district manager Tony aka Antonio last week and he hasnt returned my call.I tried calling the regional manager today but havent received a call back yet.There are major ADA violations here and nobody seems to care. This facility also recently declared that they are reducing access allegedly due to break-ins...maybe the break-ins have to do with the door handle being broken for over a month and the door being propped open with a rock?!******** Do not store your property here try US Storage by the 10 Freeway (Fremont exit) or the storage across the street.********

Na
Review №35

Highly recommend this location. Very great service, Jennifer was super cool 😎

Al
Review №36

Your employee Cristela was really helpful and nice she was able to help me out with my questions I had about my account

Ar
Review №37

Beautiful ❤️ Beautiful 🌹 !!!

Xi
Review №38

Good company and good customer service.

An
Review №39

Very good service and also very clean. Thank you to the young lady in the office.

Ta
Review №40

Really nice people

Br
Review №41

I received excellent service from Daisy.

Au
Review №42

Daisy is friendly and helping to me .

Wi
Review №43

Daisy helped me out a lot and answered all my concerns about how to rent a storage! Thanks to her help and time to explain herself she got me a secure place to store my belongings for a couple of months. Shes an enthusiastic worker!! 100/10 Forsure recommending this location to my peers

Do
Review №44

The property is well maintained and the girls at the front desk are always nice and helpful when i have any questions in regards to my unit

Ro
Review №45

The young lady in the front office is always very helpful. She always gives me great service.

An
Review №46

The system cancelled our reservation, even though it was 11 days before the move in date, but I have changed the review from one star to 4 stars. Why? Because the district manager called me personally to deal with the situation. I found a unit that will work for the day we need to move our items. We moved to a different location in order to find the size we needed, so no longer in Alhambra.

am
Review №47

Omg Amanda was soo amazing and helpful and super friendly! Highly recommend this location!

Re
Review №48

Daisy is the best!

Ca
Review №49

Daisy has been very helpful since day one. I will definitely return here when I need a storage space again.

Sa
Review №50

Daisy Was Really Nice And Helpful. She Was Very Patient And She Is One Of The Sweetest Employees Here.

Ga
Review №51

I had a very pleasant experience, the girls that work there were always nice and helpful

As
Review №52

I thought renting out a space would be difficult but with a great helper like Adriana it was super easy. Came in the day before yesterday asking questions, shown around a few spaces and yesterday I came in for the final rental. Adriana was wonderful and patient when it came to my questions and concerns. Such a wonderful personality/worker! If youre looking for a place to rent look no further Adriana will be your guide.

Re
Review №53

Sandy was awesome, very informed.. answered all my questions.. made it easy for me to choose alhambra.. safe clean neighborhood thank you Sandy!!!

Om
Review №54

Daisy was very friendly and helpful. She made accommodations for us to ensure we received the storage unit. So far great place

Ka
Review №55

Easy check in, Daisy is super helpful!!!

j
Review №56

Ive noticed a change in the office atmosphere....different faces more smiles cleaner floors.Daisy and Amanda were very helpful recently...A big thx to you both and keep up the good work. I highly recommend this location very courteous and friendly.

Lo
Review №57

My storage was broken into and the employees knew about it and did absolutely nothing. I had valuables that are irreplaceable. They knew there were break ins and didn’t alert the customers about it. I am beyond devastated and in shock. This is a horrible company. Do not place your items here. I would not be surprised if the employees were in on this . Stay away from this storage. No apology was given to me for my loss.

Al
Review №58

Awesome customer service!

Gr
Review №59

Amanda was very nice and helpful. Thank you for service.

Le
Review №60

Amanda was helpful to my mom in getting her a storage room👍

An
Review №61

Renting a storage unit was easier then I thought thanks to Daisy. Very clean facility! 👍🏽

Bu
Review №62

What a wonderful experience. Daisy was quick and hand us in and out with out storage ready to go. She was nice and courtesy and very knowledgeable. Would recommend this place to others.

Em
Review №63

Very clean property. Great customer service Jennifer was the sweetest and super helpful.

Ro
Review №64

Very clean public storage! Went to help a friend move some stuff out of storage unit. We were helped by Adriana. She is extremely professional and had amazing customer service. I highly recommend this location if youre looking for a clean place to store some extra stuff.

Na
Review №65

Shoutout to Daisy for making my experience easy and efficient. She was very helpful and sweet!

Al
Review №66

The girls in the office always give me excellent service. They are very welcoming and they always keep the facility well maintained.

Ca
Review №67

Great experience.

Ch
Review №68

Very clean property. Amanda is very nice 👍

Da
Review №69

Great experience getting my storage unit. Daisy was very helpful.

Ve
Review №70

I was helped by an associate named Daisy & she gave me exceptional service!

Se
Review №71

When I first came in I didn’t know what size storage I needed, but thanks to Daisy I was able to get the perfect size at a good price. She was very helpful. Thank you Daisy.

Jo
Review №72

Brian and Lisa, have great customer service. They helped me get a convenient storage location right next door. Im very happy I choose this place to store my items. They sell boxes and tape. There is also a bathroom available for customers after hours!! I recommend you come here!! Good luck

No
Review №73

Guadalupe helped me choose a proper size storage by showing us the spaces available today. She also explained to the situation if it were to end up being too small or too big of a space by upgraded or downsizing. Great experience and customer service! 🙌🏼

Cr
Review №74

The facility is nice and clean, and Adriana was super friendly and helpful. She was able to help me access my account without me having any of my paperwork. I appreciate the time she took to help me make this experience a good one.

se
Review №75

Great service. Daisy was awesome and took amazing care of us.

Al
Review №76

They are great. Molly helped to make sure that the unit was the right size for me. explained the entire process. very well maintained, friendly, and made the experience great. she also recommended to use the same side boxes and to use the height of the unit for maximum use. full of ideas to make the best use of space.

J
Review №77

Its ok. This one on mission st is still open. Thats so awesome! Thought it would be shut down by COVID

Ti
Review №78

Needed help with my mom in looking for a unit two guys were in the office and a young man name Jonathan B. was the first to stand up and greet me. He asked me a few questions on what i was going to store.. then showed me a unit that he thought that would work for me. He was so helpful and nice. Made things clear and helpful. Thanks Again. Nice place

Ry
Review №79

Daisy was very helpful with my storage needs. She has great customer service and I really appreciate it.

Mo
Review №80

Nancy is the best! She made this first time storage space renter feel at easy. She explained everything thoroughly and answered all my silly questions. I am happy with the quality of service here!

Ke
Review №81

Amanda was pleasant and helpful in taking care of my monthly payment. Also Im very pleased with the cleanliness and management of your property.

Em
Review №82

Met David today and its been the best service Ive experienced!!!

Fe
Review №83

Leslie gave excellent service and did a wonderful job explaining to me the sizes of the lockers available and helping me choose one that was right for my needs. I appreciate her being so courteous and patient with me as I am a very difficult person to assist. Leslie did an exquisite job and I will gladly recommend this public storage to my friends and relatives. THANKS LESLIE !

Mi
Review №84

The customer service is excellent and the facility is clean.

A
Review №85

Great location! Melissa and Justin were professional and patient explaining the lease and service clearly and very helpful guiding me on the right size unit. The location is very clean and well maintained. And the management team made the whole process easy.

Ol
Review №86

Daisy and amanda have been the best. Nothing but great attitudes and always willing to help out with anything i need 🤘🤘

al
Review №87

Jessica and Adriana were very friendly and helpful, they showed me different size spaces to fit my needs. They were very patient and always had a smile on their face. I would definitely recommend to a friend.

Zi
Review №88

Amazing and love everything :) Great experience

Ur
Review №89

Had an great experience here, the sales associate Lupe really helped me out. The place is clean and very secure. I highly recommend this location for your storage needs.

Al
Review №90

I really enjoy the help I got from daisy she was very helpful and friendly with her service it made the process way easier than I thought such a great storage I highly recommended it !!(:

Ri
Review №91

Love this place and book right away. The minute I check it out, I love it.. Very clean, neat, Climate controlled the best..Molly was a great helper. She took me around to check which more suitable for my use purposed. She is very nice and caring person and help me whatever I need.

Ro
Review №92

Melissa and Nancy were extremely helpful getting in and out of my unit when needed! Times during a move can me very stressful and sometimes emotionally draining. You guys also keep a clean and tight ship around you’re facility. It put me at ease that my personal belongings were nice and safe.Thank you.5 stars and highly recommended!!!

Ro
Review №93

Daisy was very nice.

Je
Review №94

Adriana was super helpful and kind!! Public Storage has their process streamlined and it took less than 30 minutes to handle all the requirements!! Plus they’ll take care of you if you’re polite and considerate!!

Lo
Review №95

This location raised my monthly fee by $65 after only a few months there. I think theyre very good at getting people to commit, then immediately force higher fees once they are in. They should at least wait until 6-12 months.

Fi
Review №96

Amanda and daisy are the best very smart. Very helpful and nice 💯💯💯

Ch
Review №97

Melissa was very professional and had a positive attitude. I could tell she took her work very seriously and was very knowledgeable about products and services too! Answered all of my questions thoroughly to my satisfaction!! Thanks Melissa for the great help! 5 stars across the board

Ru
Review №98

Melissa and Pattie are totally awesome they know exactly whats the best size for storage. whether its long term or short term. I like the fact that they helped with all my packing needs. I did not have to make an extra trip to the hardware store. everything I needed was there.. thank you Pattie. Thank you Melissa....😀

Ha
Review №99

They have a new look now, being a customer for years, the environment there at the storage becomes more cleaner than in the past because some tenants are making the place very dirty. Location are still around Alhambra. They remodeling the building and its very fresh look now. Price wise, its affordable. Staffs are very friendly. 😊 😇

Am
Review №100

This public storage has the friendliest workers and is clean. They helped me get the correct storage unit that I needed for all of my stuff (i have a lot) and they had supplies to help keep my stuff protected. Thank you Melissa for all your help.

Information
23 Photos
100 Comments
4.9 Rating
  • Address:2101 W Mission Rd, Alhambra, CA 91803, United States
  • Site:https://publicstorage.com/self-storage-ca-alhambra/2210?pid=pslocalsearch
  • Phone:+1 626-999-0818
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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