The handoff from my online experience to the storefront pickup was fast, efficient and smooth.I needed a pride flag the day before marriage equality day. I searched Google. Three stores claimed to be in stock but actually were not.Michaels had what I needed and less than an hour after clicking buy I had the product in my hand.The staff was helpful and friendly as well.
My experience here was very poor. I ordered online to pickup in store, and when I went in I decided to buy one more thing as well. I asked the woman checking me out how to pick up my online order and that I was also purchasing another item. She very rudely said that there was a button I needed to press at the front and then checked me out with few words and a negative tone, as if me buying one more thing was a huge hassle for her. I then went to get my order and realized about 1/3 of it was missing. I almost left too, but went back to ask why part of my order was missing. They had failed to mention that they didn’t include part of my order because they actually didn’t have it in the first place, even though the website said otherwise. I know the website isn’t perfect, but I don’t understand the rudeness and them leaving out a very important detail like that. Overall, though I was there for a very short period of time, that entire experience was very poor and unwelcoming. Definitely not returning. The only kind person there was an older woman who did her best to help me, which I appreciate a lot.
Needed 8×10 photo Frames & Summer flowers. I found everything I needed. Great store. I Love Michaels.
Bought yarn for an afghan crocheted blanket. They had my color in stock. Thank you
I had a painting framed at Michaels. Not only was I thrilled with the finished product, but they delivered ahead of schedule and the associates in the custom framing section were helpful and professional every step of the way. Thanks!
Five stars because the employees we interacted with were both willing and able to help us.
A great place for buying beads...especially now that they are on sale...just a great store....very friendly staff
Love it can always find what I need and if I cant just ask the staff they know the store better then their own house I think.
My wife and I were there today and we were given the best customer service. Store was very friendly and clean.
Found exactly what I needed.
Ordered online and went to pick up. Will go back in to btowse on another day.
Best michaels Ive been to! They have everything here :)
I never been to Michaels before and needed some testers model paint and this is the only place I could find it and a lot more from what Ive seen a very big store . Lots of stuff to make your decorative ideas into reality. Only issue was finding someone to help me find this tiny bottle of paint .
The cashier at that store greeted me and was super friendly.
Wide selection of products. Helpful staff. Clean store.
I do not appreciate being mocked and made fun of by 2 of your employees because they dont know what stationary is!!!
Great selection and friendly staff
Went for some fake tendrils and branches, and found real love. Totally worth the drive from Long Beach to a sleepy little nook for some apartment accessory shopping. Michaels is for the creatives of the world, even if you dont find anything you like, you will definitely brainstorm about stuff you already have. A dreamers paradise for sure.
Great inventory, visit when youve the extra time to get lost in all of the options this store offers!
We were looking for a frame and Sam was so helpful, Sam took out his tape measure and make sure we had the right size frame for you painting. Sam helped us choose the perfect frame. We did not want the glass and Sam removed the glass for us, showed us what the frame looked like with the painting inside, it looked perfect, Sam seen to it the painting was secured. It was great service. I would recommend if you’re getting some frame work done or just looking for a frame you might ask Sam for help, I don’t think you will be disappointed.
Always has a great selection of craft and art supplies.
Always organized and clean. Great customer service at check out 😊
Always find hidden gems. Great deals on canvas. Course Halloween clock came home with. Too perfect
Went in to pick up a frame for Halloween
Has anything you could possibly need in terms of art supplies. The staff is friendly too!
The entire store was run by a single cashier that knew where we could find the paint brushes we came for!
Michaels carries everything from A-Z for anything youre looking for weather it be beads, paper supplies, art supplies, pictures and framing, fake flowers, yarn and thread, markers, jars, wedding supplied, cake decorating supplies and every odd & end thing you can think of. The priced are always good and most are discounted especially when using either the coupons they give you for 40% off or just download their app. Very convenient and friendly helpful staff. They even have various art classes monthly. A one stop place.
I always love Michaels, always clean, staff are always friendly and helpful...
Best place to get affordable quality custom frames. Very pleased with the customer service and quality of their work
They always have what I need. Usually more than I need. Lol
The Michaels stores all seem to be understaffed and low on inventory. We cant ever seem to find what were looking for and the staff really cant help - they dont know much of anything. This kind of store is why I shop online.
Attentive cashiers and great stuff to look at while in the check out line. Im impressed. I havent been to any other Michaels, but this one was really good
Very friendly service and very friendly and clean
This Michaels location is huge, clean, well lit and friendly staff. They had everything I was looking for, in stock! Big selection of professional/studio grade acrylic paint and mediums. Also a variety of stretched canvas, cradled wood panels and canvas pads.
Michaels has been in business for years with many branches throughout California. I love Michaels because they sell a multitude of high quality merchandise consisting of ready made and various craft items for all holiday occasions, and small and large social events. The staff are always helpful and items are priced fairly with easy returned policy. Would high recommend.
Micheals was great. I have a membership that gets me discounts when I shop for art product. Always well staffed with knowledgeable people.
I love this store😘😍💋❤
Always has what Im looking for plus more.
Great customer service, good stock!
Pretty fun arts and crafts here! My daughter likes to pick out something new to paint every year. Our something fun for Halloween and Christmas so we can add to our decoration collection! It’s a lot of fun and we will have them forever.
Wonderful
The cashier was great! She helped me get coupons on my phone, so I saved money. They dont carry that much Cuttlebug or paper punches, I still had a positive experience.
I love Michaels. They almost always have what Im looking for and great ideas for things I didnt realize I want to make. They also still do custom framing. Most of the chains who did custom framing are now defunct. The employees are also knowledgeable about the products they sell and enjoy helping customers to figure out what they want when you only have a vague idea.
The store is arranged perfectly it is easy to find things with the assistance of the people that work there. I have found 80% of the time the product that I want is in stock and I am out the door within minutes.
Great place to start almost any type of hobby
Very nice store. Large fully stocked. The employees were very helpful. I was able to find what I was looking for and there was no waiting line. I will shop here again for sure.
Nice and clean small store with a lot of craft stuff at reasonable rates. Things are well organized especially art and craft stationary. Though you may need help and it may take sometime to find the right person. But people are nice and helpful. In addition to that there are always lot of sales going on where you can find something better that fits your budget.
Love Michaels. Just nice to be able to walk into a real store and browse around after you pick up what you needed. I hope they stay open!
The staff was really helpful, made finding everything in their huge selection much easier.
Good deals, friendly people!
I love their 70% off canvas sale... they have a great selection of holiday items Floral and craft items. They have a really good selection brushes and oil and acrylic paints
I needed help with buying a frame for a very special project, its for a friends memorial service and the staff member was very sweet and showed me many many options. Even told me about how they took other companies coupons and saved me 60% off the frame! Everything was quick and easy and I needed that for this emotional project i was putting together. Store is super clean and organized too!
You can really find anything you need here for crafts or decorations
All the crafting and seasonal items under one roof. Prices may seem high but they always run a sale do do not but item unless it is on sale otherwise you pay too much. Nice floral department, jewelry making, oil painting, wedding decor and supplies, scrap booking, etc. Also offer birthday parties.
This is the nicest and friendliest group of people at any supply store Ive ever visited. They dont know a hell of a lot about art. Matter of fact, they know next to nothing but I genuinely look forward to going there
I like the service
Found what is was looking for.Nice sales associate.She helped me find the bracelette I was looking for.
My favorite place of all times.. they have all the items I need for my diy crafts !!!!! + coupons are all the time available.. win win !!
Glad to see theyre open.
Very good service I came into the store and even though there was a lot of people to help I got taken care of pretty quickly.
They have quality items and things for the house that you could really use
I just love to shop here, if you sign up they send you extra discounts, I got very good deals better than black Friday and I didnt have to go trough the big lines and crowded ailes to get great prices. They keep send you coupons is very convenient if you have the store close by and if you like to order on-line even better.
Its your typical Michaels.
Bob in Photo/Art framing..fantastic help and employee. Ill be back for future projects. Thank you..Richard Sorlie
Always find more than Im looking for
Much smaller than the normal Michaels, but still has a good variety of items. Staff is friendly and knowledgeable.
Great selection, good customer service at check-out, store layout organized nicely.
Its Michaels, what more is there to say. It has every craft supply, within a reasonable range, that you could want. Nice staff, quick checkout, and locations everywhere.
Great clean store, actually well maintained and organized. Doesnt look like a hot mess lol. I love this location.
I go for one thing and always come out with so much!! The creativity hits in every aisle
Great sale prices and helpfully staff especially the asstant mgr.
This location smells 🤮 very small location and not clean inside
I can always find whatever my crafting heart desires at this Michaels. The staff is friendly, knowledgeable and always there when you need them.
Love this place. Im an artist and I can get alot of the supplies I need here. Also a great place to gift shop. If your having a dry spell, you can get ideas here.
A great store to spend hours if you like crafts.
Great store with a wide selection of items. Typical Micheals if you have visited before.
They always have a great service (worckes )
I havent did to that store very long time
I like this store. The staff are friendly. I think they have seasonal help who arent as knowledgeable right now as they had never heard of shrinky dinks. I wouldve given 5 stars but they were out of several items we were looking for.
Great place for crafting. Wish they had more vatieties of thicker yarn though.
Good sales
Big store and helpful staff, sometimes they are a little short on stock, but I guess all Michaels have this slow restocking model.
Great selection of inventory for hand craft projects.
Really good service and fun crafts, they let you return things with no problem!😀
Great place for all crafts.
Smells weird when you first walk in..
Not much help around the place but good stuff to get and quality is nice throughout the store
Great sales, very helpful and beautiful stuff inside!
The only place that had what I was looking for and the staff was pleasant
One can find everything one needs for crafts and flower arrangements.
Interrogated for almost 10 minutes about the cash I was paying with, as a large line built up behind me. Incredibly embarassing and felt borderline discriminatory. Also difficult to find any staff members to help you in the aisles. Find another store and skip this one.
Ok but would be nice if their aisle signs would indicate the type of merchadise example paint, yarns etc
Great service and management! Has everything you need!
No greeting cards and some service is spotty.
Has everything you need! very big and awesome deals!
They have all craft supplys here.
Charles in the framing department was very nice and helpful.