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Reliable Auto Service Center
17250 Ecorse Rd, Allen Park, MI 48101, United States
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Reliable Auto Service Center
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Th
Review №1

We have been taking our vehicles to Reliable Auto for almost a year now. With the pandemic our previous mechanic of 20+ years was always busy to fit us in. We were skeptical to try somewhere new but needed a diagnosis ASAP, so we gave Reliable Auto a try. Best decision we could have made! We have since taken our vehicles there several times for repairs and general maintenance. The service is always prompt and affordable. The staff is EXCELLENT! We will forever be a customer of Reliable Auto as theres no one else we would entrust our vehicles with. As time, safety, and money are of importance to everyone. Reliable Auto makes sure to do the job with those three things in mind!!

El
Review №2

We have been coming here for many years. The staff are skilled, honest and friendly. Great prices. I also appreciate the hand written Thank you cards they send. Who does that anymore? They are great!

Ma
Review №3

They were very professional, pleasant, accurate and reasonable. I highly recommend them.

Te
Review №4

Tim and his crew are knowledgeable, professional and pleasant. Reliable Auto is our go to place for all of our general repair and maintenance needs. Highly recommend them.

Ca
Review №5

My car has been running very rough for a while now and this place went above and beyond to make sure my car was running in excellent condition when I got it back today! These guys are honest and great at what they do if you need your car work on dont hesitate to call them. You will get the best and for your buck also. Thank you guys so much! Im beyond happy with my car.

Ja
Review №6

Good work done. They try to accommodate you for rides, etc.

Ma
Review №7

Thisis the best auto place I have ever been too. They are honest, fast and happy people. The prices are reasonable and the work is awesome. I highly recommend them to everyone. Thanks guys for such great work.Martha Thomas😁

Ka
Review №8

The staff at Reliable worked really hard to repair my truck. My truck is a plow truck and sometimes the parts are hard to get off. I have been going to Reliable for 14 years and I highly recommend them.

Ke
Review №9

Ive used this shop quite a few times since moving to Allen Park in 2018. Very busy. A local neighborhood repair shop. They do great work

Th
Review №10

Great experience. Excellent prices and my Jeep was finished the next day. Definitely going back when the vehicles need it. A+

ab
Review №11

Amazing customer service, fixed my truck fast even though they were busy. Explained everything they did.

Aj
Review №12

Annie and Tim are amazing. They make every customer feel like family. The last time I stopped up, Annie gave my boys a guided tour of the shop, which they were thrilled about. It makes me so sad to see a hater tearing down a good, kind, decent business that gives back so much and does everything they can to improve the community. Id trust Reliable Auto with my cars, my kids and just about anything else precious to me.

Ta
Review №13

This is the place to go for both major and minor repairs. I just got my engine replaced by them and it only took a week. Also, they found me the best price for a reliable engine. After I get my car back I never have any issues. They even give you a coupon around Christmas time for $25 off your next service. This place was recommended to me by a family friend and I’m so glad it was. I won’t take my car anywhere else. 10/10 service.

Ni
Review №14

Ive been starting to bring my car here within the last year. I honestly can say I trust this company and they always take care of my car. Its good and honest work. My Cobalt runs like a charm and I appreciate the hard work and effort.I will remain as a regular.

Ea
Review №15

Reprogrammed transmission and replaced a lost bolt holding my stone protector. Did a great job. Would have been 5 stars except I was not given an estimate. However price was resonable. I will still go back next time.

Ea
Review №16

Owner works in the garage and is very straight forward and honest. I went based on how fair he treated my daughter in a recent transaction. I highly recommend.

Pr
Review №17

Reliable has been there for me on more than one occasion. Kenny is the best. Very knowledgeable and has found and fixed issues that other shops could not find or fix. Highly recommend. I promise, you wont be disappointed. Prices are reasonable also. You wont go broke going to Reliable!!!

Ke
Review №18

Had two vehicles in for work. Chevy Cruz for intake gasket/oil change and mustang For custom exhaust tips installation. They had mustang done in within an hour and Chevy Cruz the next day. Kenny and the crew are all very professional and go above and beyond what’s needed. I appreciate all the work they did and how prompt! I would highly recommend reliable auto service center to anyone.

Ki
Review №19

Friendly staff great service. Good prices. Awesome place to deal with.

To
Review №20

Kenny was very nice and listened patiently while I explained what the problem was. They were able to diagnose and fix the problem quickly and he even called me keeping me up to date with the progress of the diagnosis and repair. Thank you for your hard work! I recommend this business.

Ra
Review №21

Needed an exhaust repair that was more extensive than expected. Worked with us to find the best fix at the best price. Picked up the vehicle same day as promised. Very professional.

ir
Review №22

The guy on the front counter Kenny was very helpful friendly and very knowledgeable would recommend to anyone who needs automotive work honest and straight forward

br
Review №23

Couldnt duplicate the original complaint, but found some things that may have caused the initial problem. Only time will tell. Very cautious with the whole covid thing, procedures in place for everyones safety. First time here, my first impression was acceptable.

ML
Review №24

Excellent service, priced amazing, worked around my work schedule to fit me in.

Br
Review №25

I brought my 2012 Fusion in to have a fluid leak checked and also the brakes checked. The leak was quickly diagnosed and repaired. Front brakes also done. Work was first class and done at a fair price. Very professional people. I would highly recommend this shop.

Ni
Review №26

These guys are super polite and dont pull your leg. Fair and honest! They will go the extra mile for you!

Li
Review №27

Reliable has taken great care of my 1997 Buick!!I will continue to give Tim and the guys all of my business.

Di
Review №28

They are awesome and their work is amazing I would recommend my family and friends to get their work done on their vehicles there they are honest and knowledgeable Dee Winslow

Sa
Review №29

I chose this place because of their positive reviews and proximity to my work. I also like to support small businesses when I can. I had rear rotors and brake pads installed plus an oil change. $350 for everything, which is pretty fair. Everyone I talked to was friendly and professional and the job was done by the time I finished work, so there was no waiting around. They’re not allowing anyone inside due to Covid, so the guy met me outside, ran my card, and I was on my way home in minutes. The only negative was that I needed a tire repaired but they don’t have the equipment to take the tire off the rim to do a repair, so I have to go somewhere worse to get that done. Otherwise, I’m very satisfied!

co
Review №30

Very kind and helpful. Would recommend to a friend.

Lo
Review №31

Honest and straight, they replaced my window regulator at a fair price relatively quick. Ill be coming back for more repairs!

Ra
Review №32

Great people.......great service !

Kr
Review №33

Ken and Tim are very helpful and informative All my cars are serviced by reliable. My family goes there as well.

Ro
Review №34

Reasonable price great service

Ro
Review №35

Tim and the other mechanics do excellent work. Our radiator needed replacing due to a leak. Highly recommend Reliable Auto

Br
Review №36

Great service on my fleet of vehicles for work

Da
Review №37

Excellent work and very trustworthy. I highly recommend going here for any type of auto work. Professional and very communicive. Will definitely recommend this company to anyone.

Th
Review №38

I brought car in for 100,000 mile checkup and everything was done to perfection. Was even told if I could wait one more day they could save me $150. Awesome!

Pa
Review №39

I called and they got me right in the next day. Great customer service.Thank you Tim!!

Jo
Review №40

Id like to thank the guys at Reliable for being honest, hard-working and reasonable with my 09 Chevy Tahoe. I highly recommend.

Ju
Review №41

Excellent service, and came highly recommended. The workers are passionate and want the best for you. The labor costs were higher than I would of liked, but I would pay it again and again if it meant them working on my car to make sure it works properly. I have a car with high mileage so it needed good care.

Ri
Review №42

I have been going to Reliable for years. I trust them to work on my vehicles. I find them honest and they stand by their work. I highly recommend them.

Gr
Review №43

Everything went well .Got the work done faster than they thought.

VA
Review №44

People here are really great and very helpful. Really nice people and professional. Thank you.

R
Review №45

The Reliable crew are always very friendly and accommodating. Very reasonable on pricing and flexible on appointment scheduling.

Je
Review №46

I have been taking my familys cars to reliable for a few years now, they are honest and do an exceptional job. I would highly recommend them to service your vehicle.

Ma
Review №47

Reliable Auto has taken care of all our family vehicles for years with the best service and integrity. Definitely recommend to all.

Aa
Review №48

Tim and Reliable live up to their name and they stand behind their work. I send all my car repair needs to them and I refer others in my family to them as well. Outstanding business . You can rely on Reliable!

Je
Review №49

This Veteran owned repair shop is the ONLY place I go anymore. Straight shooters...fair prices...wicked quick service...the UTMOST professionals and QUALITY work. I discovered them a couple of years ago and I wont take my vehicles to anybody else. Recommended without hesitation. Give them a call 😀

Ca
Review №50

Very good quick friendly service

Ri
Review №51

Fast, friendly and efficient!!

Ad
Review №52

Tim at reliable auto service was very informative to me on what was going on with my vehicle .c he called me to let me know on what the car needed and fixed my car in a timely matter Im very satisfied with my service done here my car Ive owned now for 5 years and it sounds better than the day I bought it if I ever need work done again on the car I will be back thanks again 😁

cl
Review №53

Easy no contact service. Promptly repaired my car. Fair price. Very clean service.

Ma
Review №54

Reliable Auto was recommended to us and we have been so happy with their service, that we are now the ones recommending them to people! They are always so friendly, their turn around time for our cars has always been fast, and their prices are more than fair! By far the best and the only place we will be taking our car and truck for service!

Na
Review №55

Tim, the owner has always been great to us. His employees are very helpful, polite and knowledgeable. Always take our vehicles to Reliable Auto

Ca
Review №56

Kenny is fantastic! He is professional and polite. I thought my daughters Jeep needed brakes, they took a look said we didnt need them. And didnt even charge us for their time. Good honest service!We will be back and you should be too.

St
Review №57

I had previously gone to a mechanic that shall not be named and got quoted for some bizarre things and high prices. I called Reliable Auto, got a much lower quote. When I went into the shop I was pleased at how nice every worker was as well as how nice the lobby was (silly to note but anywhere that offers coffee and candy and comfy stools should be noted). They got the struts and sway bar links done on my jeep in a timely fashion, and saved me additional money on top of the already lower quote. I appreciate that they werent out to scam me. I will continue to take my vehicle back here and recommend it to others.

Lo
Review №58

Wonderful professional shop Tim and Kenny along w business associates are awesome and very “reliable” and professional, tell you the truth about your vehicle and they are the best in the business !LTims🙏

Ap
Review №59

Because I work at the hospital the owner took initiative to finish my car because I had to work the next day... even though we have this pandemic going on their system is right on point very nice and respectful group of man patient a true to their word thanks again.

Cy
Review №60

I truly believe that you should spend your money if you live in Allen Park help out mom and pop shops..

Ga
Review №61

Fantastic service! Tim was very patient with me, and fully explained my options. I feel I got a fair price for the exhaust work I had done. And although the shop is very busy the work was well done, in well under 24 hours! The office was clean and comfortable, not a grease fest, and there was no dirt or grease left in the interior of my car. I will return for any other repair work I may need, and I highly recommend Reliable.

Sa
Review №62

I had a gas leak, they got it fixed a day ahead of time......Nice !

je
Review №63

Polite and courteous, answered s all my questions, reasonably priced, and never seemed upset with all my calls

Da
Review №64

Always stand up to their name. Reliable!

La
Review №65

Kenny was very helpful and informative. Would bring my vehicle to them anytime.

Wi
Review №66

Good work I had told all my friends about the good work They do

Ch
Review №67

Super knowledgeable and wont try to over sell you.

Ma
Review №68

Very amazed with how fast they got my car pulled in without an appointment. Very friendly staff. You can tell the are the type of company that likes to get the job done they also offer free shuttle service. They also had no problem letting me come out and see what was wrong with the muffler

Re
Review №69

The most honest shop I’ve ever went to with reasonable prices

Ni
Review №70

The starter is my Ford Ranger took a crap about a week ago at the State Farm office across the street from Reliable. I attempted the repair myself, but got in over my head with this attempt and decided I would take it to a shop. Right across the street was Reliable and I figured Id give it a shot and I am glad I did. I went in and told them the problem I was having and they came across the street to troubleshoot it. They didnt just skip trying to pinpoint the problem and sell me something I didnt need. They made an honest attempt to get my truck started, but had no luck. They gave me an honest estimate about the cost of the repairs, but didnt try to scare or pressure me into anything. I thought the quote was very reasonable and decided to let them do the repairs. About an hour later, they called me up and told me my truck was ready to go. They were quick and did a good job of getting my truck going again. To top it all off, I received a nice thank you card from their staff for my business - this is the right way to do business. More companies should take note of how Reliable does business because they dont just cut contact with you once you leave and act like youre just another number. They take the time to make sure the job is done right and appreciate everyones business. I would definitely take my truck or car here again.

Tu
Review №71

Ive been coming to Reliable Auto Service for many years. Tim and his crew keep my all of my vehicles running top notch with their excellent service and competitive pricing. Reliable Auto Service is the only place I trust to work, not only on my vehicles but my friends and families vehicles as well.

Je
Review №72

Thank you for servicing my truck. It runs like a gem!

Jo
Review №73

Truly a great place to get your car fixed. Nice, helpful people who do really good work.

El
Review №74

They do a great job at Reliable Auto Service! Very trustworthy, reasonable, and nice guys who know what they are doing. My car is happy after a trip to Reliable in Allen Park!

Ke
Review №75

Always trust worthy . This is a family business and I support local businesses.

Jo
Review №76

Awful place, stay away.

da
Review №77

Always quick and done right.

El
Review №78

The name says it all. Ive been going there for years. Theyre friendly, helpful and always willing to go that extra step. Their work has always been excellent due to the professional staff and the pride they take in the quality of their work.

vi
Review №79

I usually dont believe in these reviews but I have to post my experience with Reliable Muffler. Me being a woman and not knowing much about cars I took my car here to fix my muffler. Now I have been to other shops and know that I was taken for as far as giving me a fair estimate. Reliable gave me a great price, went out of his way to fix my car and keep it up to parr. I would highly recommend this shop to anyone. He did the car that same day and within an hour. Very professional and very courteous. My mechanic was Tim and i want to personally say thank you for a job well done and helping me out with my issue on my car. Its nice to know there are still honest people in this world!!!!! Lina

Cr
Review №80

Took my vehicle for an steering alignment. They call me telling me about all these other issues that have nothing to do with what I asked for and refused to do the alignment without fixing the other issues.. Be careful who you take your vehicle to know what needs to be done ahead of time so you dont get taken for a ride.

Ja
Review №81

Reliable Auto Works felt baited and entrapped after repeatedly telling them that I dont get a paycheck till Friday but I just need my muffler fixed if theyre not able to do anything for me I didnt want work done on my vehicle they ensured me that all I would need is a card on file and I would be able to return on Friday to make a full payment after the work was done and okayed by me they tried to run my card for the full amount I repeatedly told him there was no money on my card that I get my paycheck on Fridays he then turned and looked at me and told me that it was declined if I would like my car I need to pay it in full I feel that I was misled and led into an entrapment now I am going a week without my vehicle due to the Crooked business workings of the owner way to take advantage of your community and clients

Pe
Review №82

I would recommend Reliable Auto to anyone. I have been highly satisfied with the work they have done on my vehicles, reasonable pricing and the respect they show their customers.

Ri
Review №83

For some time Ive been dealing with another source for my vehicles...I have been very disappointed until I found Reliable Auto Service, this place is very nice and well kept, the staff members are awesome...these guys are very good at what they do...If honest hard working mechanic(s) are what your looking for these guys are highly recommended !!!! 👍👍👍👍

mi
Review №84

Super great service as always!

Ch
Review №85

Always a job well done

Ma
Review №86

Very good place too get your car fixed they are very good people !! Good prices !!

Ma
Review №87

Quality work, friendly staff and reasonable prices. I dont hesitate to recommend Reliable to friends and family.

Mi
Review №88

Didnt fix problem. took them 3 days to look at it when i brought it back

Ge
Review №89

Amazing service and great staff. Excellent prices and work.

ha
Review №90

Always take good care of me with a not too expensive price, if youre having car trouble take it here

Na
Review №91

My husbands co-worker told us about Reliable and we couldnt be happier with their personal service and the various jobs they have done on our cars.

Jo
Review №92

Very professional did a very goo,d job I trust them.

Cy
Review №93

They really care, so thats what will keep me coming back 😌

Ri
Review №94

Fast and efficient and explained and showed me the broken parts so that even I could understand what the problem was

jo
Review №95

I am happy to report that I have found a service shop where I experienced great service, prompt and courteously as well.

An
Review №96

I was extremely happy with both the quality of service and courteousness of the staff at Reliable before, during and even after the servicing of my vehicle. I must admit that I was impressed and overwhelmed by their professionalism, not attempting to sell me service(s), etc. that may not have been necessitated, and qualtity assuarance as to their service and parts. This is, most certainly, an establishment of which I would recommend to anyone in need of REALIBLE vehicular services and maintenance. To not go there is a sin; especially when knowing that the quality of business is far above the rest.

La
Review №97

I would put 0 stars if i could. They welded a muffler on my truck. Its august 3 years later since ive been there. They welded a muffler onto my truck and had to use a spacer to fit it in correctly. The spacer completely rusted after the 3 years and my mufflers hanging. I took it up there and the owner blamed my bent tailpipe on their spacer rusting and breaking. The bend on the tailpipe was from a pile of snow over this passed winter (remind you were a couple days away from september so no i havent been driving around with my exhaust flying in the wind). I asked, is the spacer supposed to rust away like that after 3 years?. He said, well you backed into something and thats what caused this. If what he said was true then it wouldve been broken for 6-7 months now. The owner wanted to charge about $100 to make me a new tailpipe, i said no so he took it off the rack and went right back into his office without saying anything. Owner sucks, no customer service, and they wont gurantee that their work will last more than 3 years (more like UNreliable). Go somewhere else of you can.

Za
Review №98

Great independent shop. Great problem solvers, good prices for the quality of work, and always willing to shuttle you to work while they work on your car.

An
Review №99

Great place to get your car repairs. Very woman friendly

Wa
Review №100

Way to expensive I got three esstimates for the same job they were like four times more expensive than the next closer one but if u have the extra money they might be the spot for you they do great work and the people are friendly and helpfull

Information
13 Photos
100 Comments
4.7 Rating
  • Address:17250 Ecorse Rd, Allen Park, MI 48101, United States
  • Site:http://reliableautoservicecenter.com/
  • Phone:+1 313-388-8888
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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