Really expensive books but you also pay for the experience. They had a lot of the books that I wanted to get and such such such a cute store! The Starbucks smelt amazing in there and I got a coupon for it after I purchased my book. My cashier gave me a bunch of recommendations and was super cute! I love this place!
Nice seating. Good drinks. Love that they have substancial food also. Always a great idea to have a cafe in a bookstore!
Very helpful staff and great selection of books and materials. Great COVID compliance, too!
Very nice and I found a book for me. The cashier was so very polite and knowledgeable. Thank you
I needed a book for a baby shower and wanted to give Dr.Seuss 1fish 2fish red fish blue fish. The lady in that Department putting away books asked if I needed help and showed me where. Wish I wouldve gotten her name. Matt at checkout was also amazing help as my husband and I were using gift cards and wasnt sure how to use the Visa card we had. Thanks Matt!!
I mean, Barnes and Noble is exPENNY, dont get me WRONG- but they also have a very nice selection of books. I really love their faux leather classics series (pictured below- also Ive recently seen them in the book annex, so if youre interested, I recommend heading over fast). They have some GORGEOUS lord of the ring copies, and if youre a baby manga fan, youll probably find what youre looking for here.No comment on customer service- everyone has been nice when Ive talked to them, but I try to avoid doing that as much as possible because it stresses me out haha. They pretty much leave you alone, which I really appreciate. Nothing worse than someone constantly coming up to you to see how youre doing.B&N also has exclusive copies of The Adventure Zone which come with little trading cards! I think they are very cute :)
The store always looks clean and nice. Very inviting staff is friendly and helpful. Great selection of books and other things.
I visit this place often in my free time. Very nice staff and overall a really nice place to enjoy yourself. Excellent cafe, wide variety of books, and a comfortable place to sit if you’d like to read.
Love this place have a everything you need from a book stote
The staff were helpful and the store has a very pleasant atmosphere. I just wish they had a bit more selection in their childrens books; it seemed most books were very recently published with a very limited number of classics available.
I could not find in Lansing and went there. Kids love the environment. Thank you
This bookstore was spacious and well arranged. There were a wide selection of books and everything was labeled and placed under appropriate sections. Everything was priced appropriately. There were also a wide selection of items for readers like cups, tumblers, posters and the like.
Always good deals and sales going on. They have a bit of everything, good place for gift ideas. Staff is always friendly and helpful
Amazing store. Lots of books and a great variety. Personable cashier who really appreciates his customers.
Very helpful down just what I was looking for and I would have never found it by myself
I always love this location. I dont come often enough. The staff was friendly and they were very well stocked. The store was neat and clean. I definitely recommend Barnes and noble in Allen park on the hill.
Amazing store filled with lots of wonderful books, movies, games, music, and more! It is very clean inside and there are lots of employees to help you out. No matter what your favorite genre is, they have it! Even if they dont they will order it for you and ship it to the store!They even have a cafe in there as well if you happen to get hungry and the aroma fills the entire store making it smell good.
Very helpful staff. Extremely clean and organized. Nice location for other shopping too.
Very large Barnes & Noble. Very clean and lots of space. It was busy while we were there, but didnt feel crowded. Lots of shopping in that area as well.
I dont read books. My girlfriend loves to read. I went in to find her a book. That I had looked up and knew she would love. I went in and looked around and the staff asked if I needed help. I did. So I asked for a few books that they werent sure if they had. But they ran and looked them up and other titles by the same authors. It was a great experience.
The smell of Barnes and Noble should be a scented candle I swear they all smell the same. Love it.
Clean, had tons of books, magazines and hard to find toys. Employees once found were very knowledgeable.
Employees are super nice and helpful! Café has great drinks and desserts too!
I’m used to shop at the Barn and noble across from Oakland mall because of the bus situation for 140 smart bus. I love this Barnes and noble. I had to admit, the store is bigger than the Troy location. I live around Detroit couple mile away from Allen park. The only thing that stop me shopping from Barnes and noble in Allen park is that 140 doesn’t run that often and the bus is not on weekends. I like how the staff help me reserve my book and making sure my information is correct. I recommend coming to this location. I want to checkout the Starbucks.plan to come again
Ordered a book .took two weeks to come in. But that seems to be normal these days. The ladies where very helpful and friendly.
Ive been a member of this establishment since in was a kid (when it used to be called Boarders Books lol) you wont be disappointed its very peaceful for folks who dont like loud spaces and it really takes the stresses of adulting away! Its always my #1 place to go to when life becomes too much for me and I need a break (. ❛ ᴗ ❛.).
Many Books and Genres and The Coffee shop was amazing I couldnt leave without a New book every time.
I love this place because its hard to find good bookstores these. They have a huge selection of books and a coffee shop.
Love this store. Great for those hard to find books, and excellent with the novalties
My kids and my niece love here,they fine everything they want or if not at the store they order the book and get them sent to the house.
The store is clean and neat. People wear mask and they’re very helpful to serve you. The cafe is clean and they wait on you pretty quick and the prices aren’t too high. They make fresh tea and coffee drinks that are delicious. There are so many of selections of books to choose from. I Love going there.
Ordered two books and purchased a Gift Card. Service was great.
I adore this Barnes and Nobles! Helpful staff, always well organized. Just wish the Starbucks entity carried more of the actual Starbucks menu
Very helpful. Ordered and held a book for me when the only copy had a damaged cover.
I love shopping here, but please put the tables and chairs back in the cafe. Things are starting to get back to normal and you can still have double the amount of seating while adhering to the six foot rule. I usually come with my teenage daughters and let them browse for a while, and I get a coffee and sit in the cafe with my baby and toddler. I can take the baby out of her carseat so she doesnt get too cranky, but with nowhere to sit, Im stuck just standing around waiting to check out with my older kids. Very frustrating when the 3 existing tables have the same people sitting at them for an hour. Please change this and Ill change my rating.
So big!!! Prices a little expensive but thats expected
A place you can get lost with books. Quietly enjoy what interest you in books. I love touching a book and flipping the papers.
I love Barnes & Noble as a whole, and I love this particular store. Its a little smaller but always well stocked and the coffee shop smells lovely. I love the books and games Ive found because if this store.
I love this please, is heaven in earth.
Good place but need more books in spanish.
It was great very polite and friendly surprisingly had exactly what I was looking for a book about bar b q. Made in 2003.
Great place! Well organized.
Great helpful staff, and a great cafe as well! Will be visiting again soon! 😇
Excellent customer service. Never an issue at this location
I love Barnes and Noble, it has manga and a good childrens area. 10/10
Friendly clean inviting vibe nicely displayed and easy to find sections variety of inventory from self help to sci-fi books/ games never outta of season man just love it!!!
Seems like a hidden gem. Great atmosphere and employees. Have a section dedicated to children. I encourage everyone to take a visit. Once you walk inside youll soon forget about everything outside. Read!! Or just walk in and look!
Organized and tidy. The staff is polite and helpful. They have good deals on beautiful books.
Good book store...really the only big one left. It was decent...layout is weird to me but most bookstores seem to be layer out weird. Helpful staff.
The selection of the books and other fun items. This is where we saw BTS dolls complete collection at a good price. Kind helpful staff.
Every available person working, was incredibly helpful and very polite, made my shopping experience easier and more productive, they even offered suggestions on other reading materials. Bravo!!!
I love Barnes and noble so much!!
I go up there every other month or so and pick up new books. Last time I went up before Christmas, I was looking for a particular book and we were having a hard time finding it. Three sales associates turned the store upside down for probably 25-30 minutes and refused to give up. At one point I even told them dont worry about it because they were so busy... but they kept looking and looking and finally found it for me. I really appreciated that, and because of their excellent customer service I was able to find the perfect Christmas gift for a dear colleague of mine. Thank you for your customer service. You went above and beyond, and your dedication made me and even more loyal customer.
We love this store, always have what were looking for.
I love books Customer Service and the cashier was very helpful they both went out of there way to help me find a religious book. Please come out and support this great company. Its very clean and relaxing.
Havent been in awhile and it was very clean and the staff was helpful and quick with the checkout too.
Wide selection updated, essential, and intriguing literature.
Definitely has that big-chain-bookstore feel. The staff was very helpful, but the books were disorganized and after 30 minutes of searching we weren’t able to find the books their system said they had. Very pleasant staff, but could use some work on organization and shelving.
Awesome place great customer service
It always smells good and they entice us immediately upon entry with the good cheap books and sets! Its a pretty store with section for everyone, music included! The staff is extremely friendly and helpful.
Though they didnt have the book I was looking for, I did find four others to read. Lol. My favorite place for brain food.
The staff at this Barnes and Noble are always friendly and willing to help. Also the coffee shop is extremely convenient as the line is never as long as the oke at the starbucks just down the road.
Good selection and really nice and helpful employees.
Barnes & Noble is the place to go, for books, magazines or CDs. They also have a very nice coffee bar.
Two staff people practically turned the place upside down looking for the last copy of a book I was giving as a gift. It had been mis-placed. Result? Success; thanks to their diligence and focus on customer service.
Very up tight area thinks they are more than they are Im better than you kinda thing staff nice and helpful just needs better location for real people
Nice to still have a real bookstore close by
Selection is phenomenal. Service cant be beat
Nice book store with lots of reading options and coffee ☕ 📖
I always find good books in this store just wish they werent so expensive I usually go when I have a gift card but they have a great selection and a helpful friendly staff
Helpful staff and the Starbucks is a plus.
They have many choices but you can find every single thing they sell at amazon for half the price
Great selection and prices with an absolutely amazing staff couldnt have been a better experience. Glowing Recommendation.
Can I EVER go into this store and NOT spend money?? Lol! I bought two books for my grandson I just know hell love. This store is ALWAYS neat and clean. Even the bathrooms were good.
It has something for everyone and magnifying glasses for me. Customer service was great!!
Luv this place to study n look over books cant wait until u r open for set down read n review books
Staff are very helpful. The store is clean and big and the books are organized well.
The book selection was good and customer service rep was helpful in finding books. However, cashier Matthew H. Was extremely rude. Stood at the cash registered and proceeded to yell continuously for the next customer while we were still looking. Very unprofessional and needs customer service skills improved upon. Completely ruined the entire experience.After reading further reviews, it shows that Matthew has a history of being rude to customers. Especially women (my mom). This needs to be addressed ASAP.
The staff is always friendly and helpful. I love all the collectibles and novelty items. The Star Bucks serves Cheese Cake Factory Desserts. This is one of my favorite places to go.
Love this book store, customer service was absolutely wonderful I found everything that I was looking for. I cant wait until my next trip to the best bookshop around!
I did originally have a good review, but this review may come off as negative. I have no issue with the store itself, actually the staff and cafe are amazing and Ive been going here since I was little! They restock well in many genres, except in the manga section. This section is constantly having books coming in-and-out (and moved in and out) of this section, and rarely ever get a restock. They havent restocked a series (specifically the Seven Deadly Sins manga series) in almost two years, and with other manga series, they rarely ever restock those as well. . . or for most manga there, book one is never restocked and almost halfway through the series is gone. Otherwise with restocking in some book genres, (I dont see the restocking issue with any other genre, mostly just manga for me!) I highly recommend going to this bookstore for any of your reading needs!
Great help. Very clean. Great prices
Very helpful staff, large selection
I love barnes and nobles. I got a cookie :)
Great selection of paperback and hardcover books, unfortunately since the pandemic of lack of staff to help you find somethings.
Sales staff made it easy to find what we were looking for
To be honest, I dont read too many books, but Barnes and Noble has the best selection ive seen. they have board games, and toys for all ages, you can find puzzles, and even iq tests. Literally my favorite place to buy any gift. You can always find something for someone!
Barnes and Noble on the Hill is an excellent store for all of the bibliophiles out there. What they dont have in stock they will gladly help you track down. My interest in obscure WWII accounts is often satisfied by a quick trip to the Noble.
They really need places to sit besides Starbucks
Nice store. I didnt care for the layout. The customer service was great. They even matched the online price on their site, which was cheaper.
I ordered a book and I am going through the experience.
I love going to Barnes & Noble. I feel so peaceful when I read a book.
Very helpful staff