I went in this store and Frank was very helpful, polite and professional! He also gave me a good deal and threw some things in as well! I highly recommend this Metro.PCS store!
After being pretty much turned away at a different Metro store, I came to this one to help get the data working on my phone and Frank got the job done quickly and without issue. Im seriously thankful! Youre the man FRANK!
Amazing service. Frank is amazing 😁
Frank was extremely helpful and gave us an aweaome deal!! I hughly recommend this store# great service
I was looking into finding discounts on a new phone plan through my job with T-Mobile Work Perks. Since T-Mobile owns Metro and my familys current account is with them, they were unwilling to give me any discounts even if I was opening a completely new plan under my name. The store associate at T-Mobile also said that I wont get a better deal anywhere else. Weighing my options, I decided to go back to Metro-PCS since the plan cost would not make a huge difference. I explained the issue with our current phone plan to Frank at this location and he was able to cut our plan down $20 cheaper a month than what T-Mobile was offering for nearly identical services. I appreciate the customer service and transparency Frank offers with MetroPCS so I dont think I will be switching carriers anytime soon.
If you looking to get a new phone and if you dont know much about phones come here Frank will hook you up. He doesnt rip you off or rush you, and gives you awesome deals. I dont go to the wine on Van Born and Inkster there will rip you off come here instead
This gentleman named Frank at this location helped me out more then he knows for something so simple needing to be done that myself couldnt figure out, but i appreciate he took the time to help me. Thanks Frank!
You know if Frank is working there, youre going to be in good hands. He had me in and out quick before going to work plus he saved me some money. Im very satisfied with the service I had.
Third time dealing with Frank. Give that dude a raise. Always extremely helpful and friendly, and never pushes anything on you that you don’t need. His brother is great too, but I don’t remember his name.
Great customer service better than most the metro stores in the area. I took my new phone and he was able to have everything transferred over was very patient with it & didn’t mind doing it.
Frank helped me out with all my questions. Hooked me up with a new phone. Made the process smooth and easy. He had a wonderful mood! Love to visit again.
Yousif was excellent. I highly recommend him.
Frank was very helpful and knowledgeable with getting our phones upgraded and switched over today. He took his time to answer our questions, transfer our information, and set up our new phones. Highly recommend this store. They always take care of us, so we keep coming back when its time to upgrade. No matter who helps us at this store, we get exceptional service!
I needed a new phone I called Frank to see what all he had in stock, I came in and had to be to work in an hour I left with a new phone in under 20 minutes! Frank was very helpful I would recommend
They try their hardest to help in any way
Frank absolutely took care of me. I was on a time limit and budget and Frank hooked me up with 2 new lines and got new in and out for a great price. Highly recommended!
These guys are the greatest!! Ive never had a better experience at any metro store in my life. They dod everything they could to help me with getting a new phone after my break up and were so fun to chat with. Family vibes for sure. If youre in the area and looking to join metro or even upgrade your phone, I would definitely go here.
Frank was very professional and quick. Got me in and out... I recommend y’all to go see him
The new owner is the best! They help the most they can while giving you the best most expansive information on your plans, devices etc. possible ! Definitely going to recommend to anybody lookin for a new plan or store to go to!
Great service great knowledge Frank is awesome
Frank helped me and my fiance out really nice and customer friendly mentioned deals I didnt even know I was eligible to get.Best metro experience Ive had
Had an amazing experience with Frank today! Was having a bad day and he took wonderful care of me. He is awesome and if your in this area and need help stop by and ask for Frank!! 😁😍
Such a great experience!! Friendly staff who took the time to make sure ALL my questions were answered and fully understood. Always great to have actual customer service rather than just someone behind a counter
Frank is WONDERFUL. He and another store associate we so very helpful tonight when we bought one phone and switched info from one phone to another. So very kind and patient!
Frank is geart super nice made everything fast and easy.
On be have Allen Park wireless metro by T-Mobile very much appreciate your business and always looking forward to seeing you come back again do more business with us for your family business needs and personal needs. And now we have great plans in deals. On behalf of Sam and Peter Thanks so much
The owner Sam is amazing. Always honest and works with you. I love my new phone he gave me a great deal on and he hooked me up with a case and a plan with more than I had before for cheaper! I would say good to this Metro PCS not the one in Taylor Town!! They are so much nicer here and not very much further away at all! So worth the two more minutes it may take to get here!
Yousif was very friendly and helpful and Walked with me very helpful if anyone looking for new phones come and see yousif at metro at Allen park
Yousif was awesome, he helped us with everything we needed and made it a great experience!!! Definitely will go here from now on!!
Sam was very helpful, he helped me pick out a new phone, he was very knowledgeable about the newer phones and the tech inside of them. The case he recommended has worked very well since I bought it and my phone hasn’t cracked despise the 50 times I’ve already dropped it. Definitely go to this metro when he’s working.
I disagree firmly! I went into this Metro Location and was blessed beyond belief. Not only did Sam and Ashley greet me with smiles and passion. They met me at my spending limit, and produced all I wanted and than some. As I observed closely as they prepared my blessing with intricate detail, making sure that all was in order and that I lacked nothing.From setting up my account, putting the cases and screen protectors on my phones, cleaning the screens and so on. I was very impressed and I recommend that if you are desiring to get a cell phone or switch carriers,GO TO THIS METRO PCS LOCATION! You will be blessed! ASK FOR SAM OR ASHLEY, THEY WILL TAKE CARE OF YOU!
This place is awesome. Excellent service. Frank was extremely helpful and knowledgeable. Definitely will be back.
Wow franks :) great dude
Frank was the employee helping me pick out my new phone great customer service very helpful if you need help I recommend u come here and see how great this service is
Frank is the man, he got me together with 20 mins, the only thing was wrong that he put me on the wrong plan, but im not mad at all so if you come here franks the man to see. god bless
I was helped out by Frank this evening. He was so sweet and willing to work with me and my budget, helping me to get a good deal on a phone. I am very satisfied with the service I was given today! I am so happy I switched over to Metro. 10/10 recomend this location. Wonderful people, fun enviorment, great prices .
Great service all the way around. Clean store and awesome conversation. I will definetly send my people here.
Peter is Top Notch went way out of his way when we thought there was no wayIf you want great service you will get it here and his character is Amazing !
Frank and the other associate are very friendly and helpful. Will get you the best deals.
Frank was awesome. Total problem solver great service. Wish I lived closer so i could use this store regularly
Amazing customer service got me to switch over to metro from Verizon and my bill is so much better than verizon way better! I couldnt do it without Frank got me all set up thank you Frank and Metro!
My guy Frank is the 💥 gave me excellent customer service and was very informative.... I will recommend him and this store to others 👍🏾💪🏽
I came in with a major phone crisis. Frank made sure I didnt leave without a new phone and some accessories to prevent the same problem. Needless to say I found my new regular store.
Frank was very helpful especially during the holidays. Hes definitely brought cheer to my family
Hey been with this store for year, theyre always the best around hands down. See Frank and hell take care of what you need.
Frank did an awesome job. So nice. For sure coming back to frank!!
Frank was very help ... lost alot my my info and he was able to help me get it back.... thank you so much
My wife and i came into the store in a pinch and Frank took care of us. I highly recommend his service and that of metro pcs.
Trash store I was impressed by the association with works but I had this guy sell me a free phone n free hot-spot but he didnt bother explains how it works how long it would work for just rang it up without informing my how much I could use the hot-spot which was only once. This store is only out to have you spend more money than you should.. Honestly my option would be to go somewhere they wont look at you for your wallet but look at you just to help n make you feel better about what your getting
The new owner is extremely rude and unhelpful. I changed my store due to this, and I wont be returning. Sal was amazing and extremely helpful, but the new owner is just plain rude and doesnt care. I will not be returning to this store, nor will I be recommending it anymore. Sal was amazing though
Good good service. Sam did a awesome job. Great deals. Go check them out. I promise youll walk out happy.
Frank was awesome he got me a great deal. He was very friendly and very helpful . He was great !!! Thank you Frank for giving me agreat deal and for your friendly character.
I would reccommended anyone to go up to 19345 ecorse metro you want the greatest salesperson talk to yousif he will take care of you
Frank was very professional and he gave us a good deal on 4 lines along with cases.We are happy we came here.
Extremely helpfull
Dealt with Frank. Super polite dude, WAS NOT pushy at all. 10/10 would shop with him again.
I would recommend anyonecto go to the mdtro pcs on ecorse his name is yousif he is really nice and take care of you he is the best
Frank is awesome!! Great service .. this is the best store
They sold my nephew a fake iPhone charger and they wouldn’t give have back his money. I will not let them get away with it smh
Very nice and helpful Frank was one of the best metro employees i have ever delt with..
Frank was soo awesome very helpful will for sure do business with him again I highly recommend him for service
Sal is a very nice guy. Very helpful staff. This is my preferred location .Thank you Sal for your donations to my lupus event. You are GRATEFULLY APPRECIATED.
Sam is awesome. I came into his store distraught because my cell had just fallen out of a pocket while riding a motorcycle. His calm demeanor and no pressure approach combined with his willingness to answer any question you might have, had me walking out with a new phone and a smile! Thanks Sam.
Very helpful! Yousif and his partner! Good customer service
Go see Frank he’s a nice guy and just might give you a deal !!!
Very friendly, professional and patient i would recommend people to come here
Frank is amazing to work with!! Great customer service!!
Got a new phone today and they were great helping me figure it out
Amazing beyond customer service. Ask for Peter he is a life saver! Went far and beyond
Frank is the man thank you so much for all the help
Frank helped me alot coming from sprint to metro was the best thing and he helped in every way possible thank u so much will be back
Hands down worst customer service ever. They always have an excuse why they cant take your DTE payment. DTE should not them be a payment center, what a joke.
Frank was very helpful. He got me a new phone fast and easy at an excellent price.
Good people, good service, good rates.Been with them several years, no complaints. Ashley and Sam are always helpful and explain everything i need to know.Semper Fi
Great service. Frank was awesome and very helpful.
Frank is the best !!! Hooked me up amazingly today !!!! Go see him if you want a fast and good deal!
This place I come here alot and Sam take good care of me here I will always come back here buy new phone here very excellent service
Sam and Peter are so nice, the hook me up go see metro pcs Allen park
This place is amazing in it help me and my whole family get a new phone
I just came into the Allen Park location for an upgrade and it was undoubtedly the best experience ive ever had with metro pcs. I was help by Sam and he was not only knowledgeable but he was more than curtious and very sociable. Great experience!!!
Peter was helpful and very informative. Thank you guys for all the help and services......will definitely return
Quick,easy, with great deals. Always a returning customer for life.
Was very professional and great service will refer and be back to see frank
Very friendly and helpful. Frank was awesome!!!
Use to be a great store. Went in last night thought I lost my phone. Well he opened me up onther seperate line without my knowledge and overcharged me. Went to return he said no. Went to corporate they said to take it back within 7 days.
My first review was very harsh, Sam went out of his way to fix my account when i couldnt get into it, Id recommend this place for sure. Staff is great sorry for my first review guys it was bad and not warranted ill admit when im wrong.
I come in to metropcs in allenpaek and sam helpme out, put me in to a new phone vere good people and good story to do business
Came there to get XMAS gifts for kids and they definitely saved the day and even threw in a Bluetooth speaker :) ❤️‼️
I have always been helped and explained to everything in detail what I needed to know when I go here. To me, the staff is the GREATEST there ever is. I cant thank them enough.
Amazing place with very friendly and informative workers. Highly recommend .
The same guy been there for years now....he is always kind and courteous and explains every detail
Bad customer service, rude people, never helped me, they always push stuff that I don’t want, they over charged me, they never open on time, and they swiped my card twice and charged me twice. I’ve been going to this location for a long time with my family and we always been helped by sal but I just found out that my good sales person that was the owner sal just sold this store and moved to a different location on merriman and vanborn. Sal always helps me and take care of me. he always gives me good prices and he’s always nice to me.
Sam and all coustmer reps. Were super cooperate and very helpful cannot beat Sams service I highly recommend him and his store
Come join us and channel 955 at the Allen park metro for customer appreciation, free food, drinks, raffling off wwe tickets, big show tickets, bluetooth speakers. Come activate a phone with us and get a free bluetooth!! Between 4 to 6 friday December 21st 2018!!!
Ms.Ashley is very professional person who is doing a great job.
Over priced and horrible customer service!!!Just try to sell you what ever and not very informingTheir iPhones were well over priced compared to the store near where my grandma lives i got an iphone 6 plus for 250 at the store in melvindale and they told me $399 that is outrageous... never going here again.
The worst customer service ever, this guy sal or sam whatever his name is always trying to hustle you and take your money without explaining nothing, dont even waste your time or your money
Thanks san for ur help wt my new phone
Dont bring a check in there he will yell at ur mom n tell her this is not the 90s. There are no signs saying we do not take checks. Ive been going through him for years n i bring my mom in to get a new phone and that is how we get treated. So took mom to a metro store on van born n found out he was charging at least $60 more than this place and he messed up her account