The sales associates are very friendly, and knowledgeable. We are pleased with our purchase. Sleep Experts are highly recommended!
Brenton was our sales rep and he was very warm, welcoming, and easy to work with right from the first step we took in the store. He listened to our needs and helped us find the perfect mattress and was helpful throughout the whole purchase process. I highly recommend him and this store!
Excellent experience at Sleep Experts! Danny was extremely knowledgeable about all the mattresses and was very helpful in finding the right mattress for me. He was able to explain each mattress and its materials in detail. He was both professional and easy to talk to. I walked away feeling like I made a good choice and got a good deal. I can’t wait for my new mattress to arrive!
Mike is extremely helpful. He stayed and helped us to find a perfect mattress even at extended late hours. He has knowledge on the materials used for various mattresses and gave good suggestions based on our requirements. We had a the wrong mattress delivered but that was addressed soon.
Team members there were very warm, welcoming and super helpful and helped me stay within my budget!
After doing research online, I thought I knew what I wanted before going into the store. Mike lead me to my choices to try out. I wasn’t in love so I told him what I was looking for… he took me to a couple more that fit what I described. Found the perfect one and it was delivered within 48 hours! Love my new mattress! Thank you Sleep Expert Mike!
Danny helped us at this store location. Very knowledgeable and helped us find the right mattress. I would definitely recommend sleep experts! We visited when the store was closing but he still helped us. Thank you Danny! :)
Amazing service! Stopped in to buy our daughter a mattress for her new apartment at college. We were in and out in less than 30 minutes. Very professional staff very friendly and excellent prices. Only place I go to buy a new mattress!
Mike took great care of us! We got a great mattress within a day and at a great price. I would always shop here again.
Danny was excellent! He gave us all the necessary information to make the right decision; even though it was a little bit above our budget. Money well spent. Thanks again Danny!!
I dont leave very many reviews, but it is definitely warranted in this case. Shopping for a mattress is not one of my favorite things to do. Upon entering, Danny had us set up on the sleep equipment in order to narrow the list of mattresses to try. From there, it was a quick test run of the mattresses that would fit us best. Once we landed on the right mattress, everything was fast and smooth. Even bought another mattress for our son. What really impressed me is what happened after the sale. By chance, we found lower prices on the mattress. After 1 quick phone call, the prices were matched. Really impressed with location and Danny! Well done!
Expert match was great to get us quickly down to best choices for my needs. Joel was great. Painless purchase!
Danny was very knowledgeable of the mattresses and explained to us what to look for and gave his honest opinion. He was very patient, and over customer service was world class.
I was very happy with the salesman/ he was very polite/ and help us choose a bed / he worked with us on the bed and the financial support so we could finance the bed
Mike was super helpful! We weren’t thinking about buy our bed that day. But he was so kind and good at his job he changed our minds to buying our bed that day!
Bought a king size adjustable base. Randy helped me pick the right one at a great price. Better price than anything available online. Helped me pick the right tempurpedic pillows as well.Great experience from the time i entered the store till the product delivery and installation.
Great experience, great team. Danny is very nice and helpful. Very concerned with our comfort and not concerned in making the most commission from the sale. :)
I spent over an hour trying out different mattresses, I learned everything one needs to know about beds from a nice & knowledgable salesperson; Danny. He was very patient w me as I tend to ask lots of questions before I purchase something that Ill spend a third of my life on.Will b getting my bed Sunday, cant wait!!
I have previously bought at this sleep experts with Mike who has always been really knowledgeable and helpful with my mattress and subsequent buys of other accessories.
The staff was very helpful and friendly! Danny made it a great experience shopping for a new mattress. I would absolutely recommend them.
Very knowledgeable. Helped to guide us to our mattress with no pressure to buy, merely answered any questions or concerns we might have. And he stayed late to help us which was very appreciated. We now have our new mattress and it’s made such a world of difference. Thank you so much!
Stop by this location and ask for Danny for an exceptional buying experience. Danny was very personable, knowledgeable, patient, and went above and beyond to meet my wife and I’s complicated sleeping needs. He truly has a passion for helping you find the bed that will best fit your needs rather than pressure you into the most expensive bed they have to offer. Thanks for a great all around experience, Danny!
Danny was amazing! He was very personable & knowledgeable. He took the time to get to know my husband & I as well as our needs. He found us the best option & even stayed after closing for us. If you need a new bed please see Danny, I promise you wont be disappointed!
We were very pleased with the knowledge of our salesman and his professional status. I have severe back damage and needed something with support yet comfortable. Mike our salesman was patient, concerned, and just wanted to make sure we were able to find our right fit. I would highly recommend any family member or friends to the Allen store!
We had an amazing experience working with the team at Sleep Experts. They found everything we need and offered amazing service. A special thank you to Danny and Mike for going above and beyond!
Ask for Danny. If youd like an exceptional customer service experience where there is no hard sell, only an attitude of truly, how can I help you get the type of excellent sleep that will change your life, stop in and get sleep tested. Let the technology work for you and make mattress shopping easy and fun. It was so fantastic the first time that Im writing this review as a second-time customer. Make that an ecstatic repeat buyer!
Great service ! Felix was amazing in helping find exactly what we needed !
My husband and I had such a great experience at Sleep Experts! Customer service was 10/10. We walked in there with an idea of what bed we wanted to try but they insisted we lay on a sleep diagnostics bed to measure exactly how we lay and figure out where our pressure points are. They generated a list of specific beds based on our results and had us try them all. They weren’t trying to sell their most expensive bed and, instead, were trying to find the bed that fit us best, regardless of price. We definitely felt like they were trying to help us out more than just make money. Also a bonus - they were COVID-conscious and sanitized everything!
Danny Carder went above and beyond in educating us on what type of mattress would work best!
Danny was extremely helpful - not pushy, just informative. When we left, I said to my husband, “I wish car salesmen were more like Danny!” Great experience.
Danny was exceptional with really listening to my concerns, then taking the time to help me find the perfect mattress for me. I can be picky especially when making big purchases like this so I appreciate all the time and consideration he gave me! If I ever need anything else in the future, I’m definitely going back to him for help!
Nice people and good service. We have bought a couple of beds from them because they were so helpful and worked with us, it was impressive especially with our two rambunctious kids running around. 😀
We loved our experience with Danny at Sleep Experts! Originally, we popped in back in June 2019. We knew our mattress wasnt working for us & needed to be getting a new one soon. We were greeted by Danny whom even after telling him we didnt yet live in the area & would probably be in the new year we could actually purchase showed us around. We did the sleep expert test & calculated which mattresses were best for both my husband & me. He spent a good 40 min with us & left us feeling good about purchasing there in the future. Fast forward to January 2020 - we were ready for a new set! We went back to Sleep Experts & were greeted by Danny, yet again. Since it had been a good while since we went through everything, we wanted to make sure we were remembering our mattress match correctly. Yet again, Danny was patient & spent quality time with us. We conducted the test again, tried out mattresses, & finally came to a conclusion of what we wanted. Danny then helped us get the best pricing for our set. We walked out owning a new king size adjustable base, king size Purple 2, 2 Purple pillows, a Purple mattress protector, & warranties. Not only was everything in stock but we also were able to get delivery the very next day! Within 24 hours of purchase, we had the bed delivered & assembled. That evening we were sleeping on our new set! We were so pleased with our experience from start to finish! There was no rushed feeling, we felt important, & that any questions we had were valid. We dont want to need a mattress for awhile. However, we would go back in a heartbeat! We would recommend this business & Danny to anyone we know!
Danny at Sleep Experts made our mattress job much easier then we expected. He is very knowledgeable, professional & guided us to the mattress for us after listening to our concerns.
My girlfriend and I walked into the store and were immediately greeted by Mike. He asked us a few questions regarding how we sleep, type of mattress we currently have and what we are looking for. He had us lay on quite a few beds in all kinds of price ranges. We picked the few we liked and started to narrow down our choices. He let us know any info we needed about each mattress and even gave us exact prices on what each one would be and when we could get it delivered. He gave us space, never made us feel pressured to buy one, and was incredibly informative about all the mattress’s. It was a short process and no teeth had to be pulled. If you’re in the market for a new mattress, highly recommend going to see Mike or anyone on staff (they were all great and made us laugh)!
Danny is awesome! I have bought from this location twice and each time I have found a bed I love and stayed within my budget!
Danny was a wonderful salesman! He explained How the Expert Match worked and helped us find the perfect bed. He guided us to the beds recommended for us and then would leave us to try them out and talk about them on our own. We never felt pressured to buy a more expensive bed or other products, he wanted us to find what was perfect for us. He also helped us use the promotions to our advantage and gave us a few additional savings where he could. We were very happy with the service Danny gave us. They also allowed our two young kids to sit on the beds and play their iPads to pass the time (which was very helpful). You will be very happy going to this location in Allen and finding the perfect bed for your needs.
This was our 2nd time purchasing from this location. It was simple and pleasant. Ben our sales rep assisted in educating us on the different types of mattress so that we can make an educated decision since mattresses are not cheap. We are super happy with our purchase and the assistance we received.
Great service and great prices.Thanks Mike and Danny.
Mike R. was very knowledgeable and helpful. He took all my input and put me with the best matress. I was very happy with my purchase.
Excellent service. Danny did a great job.
Bought an adjustable bed back in July. The store honored their 120 night tryout period on the very last day. We are returning the first mattress and getting a new one with a fresh 120 days to try it out. Sales person was very professional. He helped us select a new mattress and it was a painless process. Would buy from Danny again and would not hesitate to recommend to my friends. It was a five star experience. By the way, the store personnel followed all COVID 19 protocols.
Buying a new mattress is like buying a car. One could get really tired of having so many choices. I personally went to 3 different stores each selling specific brands or types of mattresses and frames. This store was great. The sales guy (Mo) was friendly, patient, knowledgeable, and just nice. He wasnt pushy at all. I even left the store and told them I had to look at all my options before making my decision. I liked that they didnt have an attitude about that. It was all of the above that brought me back into this store to make my large purchase. The manager (Mike) worked with his team to get me the best price, best mattress and best adjustable base for my needs. Definitely would recommend the Allen Store to anyone who is in the market looking for a new mattress.
Moni was wonderful She helped make the buying experience easy I knew I wanted a purple mattress but she let me try out others for comparison She answered all my questions and helped me get what is best for me She was very patient kind and professional
Came in with an idea and budget. I was shown a few different styles and the sales that were going on. I’m happy to say I found what I wanted and left satisfied.
My wife and I visited Sleep Experts to look at some new mattresses. We worked specifically with Mike and he was able to work with us and answer all of our questions. Overall great experience and great customer service! Thanks again!
Danny was absolutely the best. Great customer service. Friendly explained everything. He was absolutely the best and made my experience amazing. Thanks Danny.
Mike was very knowledgeable and friendly. He took really good care of us and we will use them again! Thank you for a very good experience!
Super clean & the employees very upbeat. Danny was my sales rep. He is very knowledgeable & helped me select an awesome bed. After my initial sleep evaluation he selected beds for me to try & explained in detail each mattress. I actually chose a little more expensive mattress than what we started with so I did not feel pressured to over buy my needs. I definetly would refer to this store & ask for Danny
Buying our new mattress at Sleep Experts was the best experience buying a mattress we’ve ever had! Danny was very informative and patient with us as we chose the best mattress for us. Thank you, Danny!
Mike was amazingggg!! He helped me find the perfect mattress and gave me incredible deals! Definitely ask for his help when looking for a new. Mattress!
Sleep expert was an amazing customer service experience!!! Danny was amazing I went in to check out the new foam type mattresses. I found they were not like What I was expecting. I bought another bed I loved received an adjustable frame for free. I also tried some pillows that were so incredible I decided to purchase. Bobby honored a price comparison price that was nearly half the price for pillows and sheets I purchased awesome experience!!!
Mo showed a high level of communication and was open to any questions asked. Great service and atmosphere while keeping a clean environment. Definitely would shop again for the great prices that were provided.
Great store. Broad selection of choices for mattresses, pillows, etc. Very knowledgeable sales personnel. They were willing to spend a lot of time to ensure we were happy. They were also very willing to create a package that suited our needs and matched our budget. This store should be a stop for anyone looking for great bedding.
Easy, polite and amazing customer service. Oh and the price was right. Thank you!!
Danny Carder, our sales person at Sleep Experts in Allen, TX was very knowledgeable and helpful. He answered all of our questions and was enthusiastic about bed technology. We were also thankful that he worked to help us get a great deal.
Love the mattress. Quick delivery, friendly service. Easy, convenient and confident in this purchase. Second temperpedic and lots of improvements from 10 years ago. Best purchase we had made in years.
Great quick service and very friendly
Danny was AMAZING to work with!! We had no intention of making a purchase on our first visit, but after our experience, we had no doubt that we found the right mattress! 10/10 all the way!
Nova was very helpful with finding a new mattress for my elderly father. She was patient and understanding with him. She even gave him her desk chair to sit in while waiting for my husband and I to shop for too. Great experience with all at the Allen store on a busy holiday weekend. Thanks Nova!!
I have been shopping for a new mattress for a month now. I had been in a number of mattress stores but was unable to find a product that I really liked. Today I found it in a Tempur-pedic product. More appropriately in a specific model and firmness. I went into Sleep Experts, found the product I wanted to lay on, and then I proceeded to once again try out all of their offerings. The sales person was helpful and she guided me through the process. I did make the decision to make the purchase. Hopefully it will fill the void I am currently experiencing with my current mattress.
Our experience with Sleep Experts was amazing! We received excellent undivided attention from Nova. She educated us on the variety of mattress types and helped us determine the best one for us. We will definitely come back the next time we need a mattress.
Danny was very informative and helpful. His goal to help us find the best mattress to meet our needs was evident. He knew the products well and could easily explain the differences to help us make a decision.
Mike was super helpful and got us a great deal on a new mattress!
Danny is super helpful!!! I took care of everything over the phone. He made it so easy!
Dave was very helpful and very personable. He was cracking jokes and making us feel so comfortable and put our shopping at ease. I had never spent a lot of time buying a mattress and was a little nervous but he made the experience easy and stress free. I definitely recommend this location and Dave. We will be returning in the future for sure
Michael was awesome help, attentive, and informative.
Mike was a pleasure to meet. He answered all our questions and provided all we needed to get our new mattress. Thank you.
Very pleased with my experience at the store! I spoke with Tina, and she helped me find the perfect mattress within my budget and score a great deal. She was more than helpful and very accommodating throughout the whole process, and she made it easy for me to make a clear and proper decision. Im definitely thankful for her help, especially during a pandemic like this. Im very grateful! #essentialworkersareheroestoo 🦸♀️
Excellent customer service! My representative was informative and very patient. I highly recommend Sleep Experts!
We were using the Mansfield location and were already working with amazing salesmen there but we needed more time and the Allen store was closer to home for us. Our sales guys from Mansfield called over to this location and the manager, Danny was ready for us when we arrived. He could easily have brushed us off, knowing we already had a sales person and he wouldnt be getting credit, but instead he looked at our list, showed us where all the mattresses we wanted to try where located and gave us recommendations on pillows. Danny and another employee really went above and beyond and made it a great experience for us, even with 2 kiddos in tow! Thank you Sleep Experts Allen for helping making the process so seamless. We will definitely recommend you (and the Mansfield location) to our friends and family. P.S. We LOVE our new mattresses!!!
Danny was great to work with. Super helpful... Super friendly... Overall great experience!
We had a great experience buying our new mattress. Danny Carder was very helpful and knowledgeable. He was not pushy at all and let us decide what we wanted using the information he gave us about each option. He answered all our questions and he provided additional information that was useful in our decision.
Went for a new bed after ordering a “bed in a box” from Tuft and Needle. The bed was more a “Tough as Nails” (very firm). So long story long, we (my husband, child, and I) drove to this location. We were welcomed by a very friendly salesman named Danny. We were probably there for an hour. Tried just about every single bed. When we picked one out, he gave us a very nice discount ($700 less than the online price). Looking forward to getting the bed delivered. Best shopping experience (as far as beds go). Would totally recommend (this location at at least).
Danny was very welcoming and kind! He talked with my wife and I about our wants and needs and did not push anything we did not want. He was extremely helpful in finding the perfect matress for us. The entire process was wonderful. He explained everything in detail and took extra time to give us some tips and tricks for breaking in our bed properly and ensured it lasts as long as possible. We highly recommend going to Sleep Experts in Allen and ask for Danny! You wont be disappointed.
Outstanding customer service! Danny did a great job serving us and made the experience very pleasant and easy.
Danny is one of the best sales person I’ve ever experienced. He is full of experience and made my purchase so easy. He wasn’t about just making a sale, he made you feel comfortable and listened to my needs. One of the best shopping experiences ever.
Bought a mattress today and Mo made it really easy in and out in just a few minutes.
I couldn’t be more pleased with the help I received. It was top notch. Mr Cader was fabulous. He listen to my needs and shared a good deal of knowledge on the products.I will make referrals to the Allen store. Thank you Candice
Danny Carder at Sleep Experts Allen was a wonderful person to work with. Since we walked in he was kind and very helpful. We have not met someone as knowledgeable about mattresses and sleep tech before Mr. Carder.We also tried their in store technology that collects date about your pressure points and gives mattress recommendations. It definitely helped us narrow down our options and it was nice to have a little bit of science to back up up our choice of mattress.We left Sleep Experts fully satisfied with our purchase and excited about our mattress. We also left with a great deal of mattress information that we are eager to put to use.Thanks Danny. 👍
Danny and his team at Sleep Experts in Allen did a great job helping me find the perfect new mattress. I am way over due for a new mattress. A good nights sleep is so important and I want to know that I am choosing the best mattress for me. Danny was very professional and had many great tips to give me. He is very knowledgeable of the latest features of a superior mattress. He even went above and beyond to help me get a good deal on my purchase. Go check them out if you need a new mattress. You won’t be disappointed.
Great customer service! Knowledgeable and not pushy! I highly recommend Sleep Experts! Can’t wait to lay my head on my new Tempur-Cloud pillow and sleep on my Pro Adapt Soft Tempur-Pedic!
My wife and I visited this particular location in mid June and were informed of the ANY SIZE FOR THE PRICE OF A TWIN sale. We had purchased our last bed from Sleep Experts a few years back and have been very happy since then. Since we are getting a house built, this sale was a great opportunity to furnish one of the guest rooms.Let me just say that Mike was awesome. Although we had no intention of purchasing that day, he was very thorough and provided valuable information. Even offered a few discounts which is always good. To be succinct, he service and knowledge were excellent. We definitely plan to make another purchase from here soon. We returned as promised before the sale expired and Mikes manager was also very helpful. He honored Mikes offerings and even worked with us on withholding delivery due to waiting on the house to be built.
Very welcoming well trained and experienced staff. They cared about your sleep needs and worked towards custom fitting you to the proper mattress. Moni and Danny are team players and I didnt feel sales pressure. I recommend anyone looking for a new mattres to go visit the Sleep Experts.
After years of putting it off I finally made the decision today. Danny was great and very patient while helping me to select a great mattress for my comfort and wallet. He made the experience easy and stress free. I would definitely recommend these guys.
Danny did a great job!! He was super friendly and very knowledgeable. I felt very comfortable through the whole process. I highly recommend this mattress store.
EVERY ASK FOR DANNY!! He’s Very Professional, Sweet, Funny, and Very Helpful. Me and My Boyfriend Went In Today, Ans We’re 23 and 25, We Really Didnt Know What We Were Looking For. Danny Helped Us Pick The Perfect Mattress. He Went Through Everything Step By Step. He Let My Boyfriend And I Look At What He Was Doing and Explained Everything To Us. He Helped Us In EVERYWAY That He Could. He Gets A 20 Out Of 10. Definitely Will Be Going Back. Thanks So Much Danny!!!!
Excellent attention and explanation of the options
Had SUCH an amazing experience here! The staff was so friendly and knowledgeable. Definitely recommend this location over the others!
Danny helped me so much find the mattress that I need. He understood my situation with Chronic Pain. He is knowledgeable and so helpful! I would suggest coming here when looking for a new mattress. He went the extra mile for me! Ask for Danny or Isaac! Thanks for making me a happy customer!
My wife and I had a great experience. Danny helped us through the entire process and clearly listened to our preferences and careabouts. We didn’t feel like he was just trying to sell us on a brand and he is very sociable. Can’t wait to sleep on our new bed (with the adjustable base)!
I had the opportunity to interact with four different team members over the course of several days. From mattress selection to mattress pick up, everyone was so helpful and friendly. Overall, I had a great experience at this particular location and would recommend it to anyone who is in the market for any sleep items. Thank you guys again!
Just bought a mattress from Danny! My family and I had such a great experience and he provided exceptional service. There was no pressure and the experience was very personable and catered exactly to my specific needs. The Allen location is amazing!
Danny was awesome! Very patient with us in our adventure of searching for the perfect bed. He was very knowledgeable and had great advice for us. Not only did he help us find something we wanted and worked for us, but he got us a great price as well! We would recommend Danny to anyone searching for the perfect bed!
My husband and I were blown away by the customer service we received here! We did not even plan on buying a mattress, but Danny was so knowledgeable and helpful throughout the entire process, we ended up finding the mattress and pillows of our dreams!! He even went above and beyond to accommodate us because of an inventory error. Customers for life!
Nova gave us top notch service today. We came in today not realizing how much we didnt know about buying a mattress. Nova was patient with our questions, and she let us have the time we needed to think about our purchase. We visited 3 other stores and came back to Nova to make our purchase. We cant wait to get our new mattress, and we appreciate Novas expertise and professionalism.
Awesome experience at Sleep Experts Allen, and I can’t wait for my new Temperpedic bed! I felt like Goldilocks trying out the beds that we were marched to us. Danny was so super helpful and was extremely knowledgeable about each mattress and the technology behind it. Definitely recommend this place!
Came to this location based on the recommendation from a friend and was not disappointed! Danny Carder made sure to help us find exactly what we needed and get us the best deal possible. Will be a returning customer and recommending to all friends and family in the future.
Danny is amazing! He was able to do the impossible... help us to find the perfect mattress for comfort AND support. We shopped around, and the experience, service and value were far superior to any other place we found. Low pressure/high service!