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Rack Room Shoes
820 W Stacy Rd #318, Allen, TX 75013, United States
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Rack Room Shoes

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de
Review №1

This place has good collection and we wanted to take time to choose what we like. But the employees at Rack there have a problem with that. This lady Ally who works there I was told she is the store manager by an other employee(not sure if she is the store manager, he was not ready to tell me her name and if she is really the store manager). She was so rude to us she didn’t even think twice before saying you can’t keep all the shoes here. I told her very clearly we are not the one who left the shoes they were here before we came, I was also trying to help her put things away and she is giving me attitude. She wants to remove the shoes which we were trying on .I asked her if she would mind if we try the shoes before she takes them away. She just rushed mumbling something with anger. We bought two shoes after trying trying 10 - 15 shoes. She couldn’t handle that. Rack store employees who work there need to understand customers visit store to try the right size and pick the one they like, If I just have to grab something with out trying I could go online I don’t have to go to a store. Rack should be careful, they will loose lot of business if the employees are not kind to their customers. Will I go back to this store no I wouldn’t. At least not at this location.

B
Review №2

Great place for shoes

Ma
Review №3

Amazing service. Everyone was so helpful

Ma
Review №4

Dont say you open at 10 and show up 15 minutes late and have an attitude towards a 8 month pregnant woman and lock the door Infront of her! Rude customer service!

Ov
Review №5

Google says 7 pm closing, girl locked the door at 5:57???

Gr
Review №6

Update your hours. Walked up to your doors at 6:55 and was told the store was closed.

Ch
Review №7

Saturday the 16th, so I visited 3 days ago. Soon I was planning to enter Korea, so I bought 8 pairs of shoes as a gift for my family. I couldnt ask because there was a lot of rain. Is it a store where VAT is refunded? If possible, is it possible to return with a receipt?

Ma
Review №8

Great deals on brand name shoes

Ji
Review №9

Not a huge selection of shoes or sizes needed.

Ay
Review №10

False advertising and worst customer service ever!

La
Review №11

Good sales not to bad.

Al
Review №12

Very crowded, boxes and tissue paper thrown everywhere. Good prices i guess but the mess.. My goodness.

Ke
Review №13

We have found several types of foot wear for work and play here over the years.

Ru
Review №14

You know a lot of humans beings have wide feet!

Th
Review №15

Looked at several shoe stores. This one had the shoes I wanted. Took quite a bit of hunting to find my size, but finally found them.

Ab
Review №16

Found a shoe for a good price but couldnt get the right size

Vr
Review №17

Great shoe selection

Ra
Review №18

Buy one get the other for half off. Good deal

el
Review №19

Love the place decent prices very helpful personel

Ca
Review №20

Enjoyed the experience. Found what I wanted.

De
Review №21

Great selection and prices

Xa
Review №22

A worker named Jose helped me out A lot with my disabilities :) he deserves a promotion!!

je
Review №23

Love the discounts!!! The staff is always so helpful!

Ja
Review №24

Great selection and prices

Ma
Review №25

My luck as usual - my shoe size was mostly out of stock.

Ma
Review №26

The selection leaves a bit to be desired, and the prices are no different than a regular shoe store with store wide sales, but there may be diamonds in the rust.

Ku
Review №27

Good choice and options, good offers

Ra
Review №28

It is good to shopping..

Jo
Review №29

Good selection and affordable.

Da
Review №30

Wife found decent price and selection.

Eu
Review №31

Alot of workers just standing around not helping customers and security not helping sales when you think my 2yr old stealing.

Ca
Review №32

Love my shoes

C
Review №33

Limited selection of quality

Ke
Review №34

Best help ever

Mi
Review №35

Clean but def not inexpensive

Eb
Review №36

Great selection

Ja
Review №37

Wide shoe heaven

Ap
Review №38

Everything

Bi
Review №39

A place to go and buy often with children.

Al
Review №40

Variety of good quality shoes

Fa
Review №41

Super specials in tax free day !!

Jo
Review №42

👍👍👍👍

Information
10 Photos
42 Comments
4.1 Rating
  • Address:820 W Stacy Rd #318, Allen, TX 75013, United States
  • Site:https://rackroomshoes.com/store/470?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=470
  • Phone:+1 972-678-4560
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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