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DriveTime Used Cars
2221 Lehigh St, Allentown, PA 18103, United States
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DriveTime Used Cars
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Ch
Review №1

Brian and dillon(sorry if I misspelled your names) made the process for my new car so easy and painless. Theyre really great to work with, super nice and organized, too. I had an idea of what I wanted but they hooked me up with an even better car. Super happy with my experience!

Jo
Review №2

On their commercials they say no credit no problem. That you can get a car anyone can get a car. They sailed to make one thing clear they need your life history in order to get a car from there. But the people there are very friendly and they will help you in any way that they can. I do not blame them for their companys policy so be forewarned around DriveTime

Ca
Review №3

I recommend this place to everyone. Dylan was very professional, he is an example of excellent customer service, explaining everything and he made sure I was satisfied with my 2015 Grand Cherokee Limited. Thank you Drivetime.

he
Review №4

Thank you Mr Dylan Wallace for going above and beyond for my husband and I! You are a Godsend, honest, professional, funny and upfront. Truly amazing!

Li
Review №5

They pull you in there with a very low down payment and when you apply, turns out to be 4 its more! They claim the very low down payment is for anyone despite your credit score, yah ok. No thanks. We know better places to go.

Tr
Review №6

Can’t believe I never gave DriveTime a review!! Well here it is.... I love this place! I love my car! It’s been over a year and I would recommend this place to everyone!! They have AWESOME cars/trucks/SUVs!Staff is amazing too! Walked in with no car and left driving that car I wanted! Thank you all!!!

Ar
Review №7

If you value a quality vehicle with quality warranty dont waste your time with drive time. Worst company Ive encountered. The literally make a buy here pay here seem more legit. Go with carvana or a real dealership. This place makes you pay for a warranty that they find loopholes to not cover or pay.

Sh
Review №8

Hector was very helpful and nice. Answered all of our questions. I would tell everyone to go there to get a car.

As
Review №9

Sue Bass is amazing!! She got me an amazing car and decent payments. Ended up with a lower down payment than expected. She went over everything with us inside and out . She’s very personable and makes sure you’re satisfied before you leave the lot. She she even went next door to get my grandmother a salad. I called her a week later about a concern I had and she made me feel like I was in good hands and like usual pointed me in the right direction. Any question or concern you have she will answer it and If she doesn’t have the answer she won’t stop until she finds it . Very commendable customer service .

Ni
Review №10

Ben was amazing such a nice guy definitely helped us get into something that we was looking for would definitely recommend And his friend too that reminds me of someone who should be on TV😂😂 Great place Great people!

Da
Review №11

It really was a great experience with drive time very respectful help out with any and everything dealing with the car u want basically in and out

Ti
Review №12

Did the whole process on line and came up that I only needed 95 dollars down went to location and began process until I was told that I needed 7000 dollars down.It is the old bait and switch. It could also be called a scam.Businesses like this should be shut down and never allowed to open again.

CU
Review №13

Terrible experience. They do not tell you everything you need to bring in, we were given the run around after stopping in at the appointment set, they told me what else I needed, then we go get it, come back only to hear they need more information. Wasted time and gas getting there, when I could have been making superb Incense for my customers. My car is down and I cant get it fixed until better days come. Sorry, the Allentown, PA location are jerks.

Ju
Review №14

We had a great experience came in and left with a car within a few hours . Very happy with the service.

Yo
Review №15

Everyone was very pleasant and helpful. Hector especially, he showed great customer service and was very enjoyable to work with.

Jo
Review №16

The service was great. I got a good car.

Ti
Review №17

Lol is all I have to say

Ke
Review №18

Very good staff and quick and detailed. Thet take time to explain everything to you.

Ke
Review №19

Everything was fast and easy . Ben went above and beyond to help us .

jo
Review №20

Ok if you wanna pay 3×+ what the car is worth, high payments, a nice 90 day balloon payment at the end. Seen soo many of their cars around here, then gone. 🙄

Li
Review №21

Brian and Ben were amazing. We were in and out it a timely manner. They treated us awesome and got us in a car that fit all our criteria. Thank you so much we appreciate it a lot. Being my husbands first car loan he will tell everyone about you guys.

Br
Review №22

The whole staff was professional expedient and kind with the exception of. Being misleading with down payment and leaving out details about payment options. Vehicle was in great shape, clean and drove great ! Would I recommend drive time to my friends and family. ???

Ch
Review №23

Brian was a pleasure to deal with! When he would call me and I couldn’t talk to him he’d ask me when the best time to call me back would be and he would!He genuinely loves helping people!! Brian made the purchasing process very smooth and easy!His personality alone is an asset to DriveTime!He is extremely thorough and organized and covers every base!!!It would be your loss not to deal with him!

An
Review №24

The whole staff was awesome, Brian H made me feel like a person instead of a sale. Dan made me cry 😭, I thought he was going to tell me we cant help me. After the week I had it was great for the team to say we will help you I will send anymore looking to get a car to then. I rate Drive Time a 10.

da
Review №25

Me and my fiancé just purchased a car from this location and it was great experience. They had a lot of patience with us wanting to test drive multiple cars and our sales guy brian was awesome and had a great personality and was not to pushy at all compared to other sales guys we talked to in our car search. Ben was also very nice and helpful and whoever the manager was was awesome too.

Go
Review №26

Great place, everybody is friendly and they definitely do everything they can to get you in the car you desire. I highly recommend going here if you need a car. Brian is very helpful, ask him to help you I’m sure you’ll get the car you want as I have today.

Li
Review №27

I had the greatest pleasure working with Keekee. She is awesome! She took the time to show me some cars and was happy with the choice I made! She is super friendly and helpful! I definitely recommend her :)

La
Review №28

I had the pleasure of working with Jasper. He made the entire process painless and very easy to go through. He took the time to explain things to me if I had questions and was never bothered when I needed him to explain something I just wasn’t sure of. I’d definitely recommend him and DriveTime!!

Ty
Review №29

Excellent service, everything was done in a timely manner and everyone was friendly. Made buying a car very easy! Make sure to talk to Benjamin and Kiki for great service!

Af
Review №30

So once I got done putting in all my information I was told a 1600 for a down payment so one of the agent call me we set up a date for me to go into the office I told them before I got there I am coming from two and a half hours away I do not have any pay stub so I was told to bring my bank statement which I did when I got there the gentleman that I spoke to told me that it looks like theres no taxes being taken out of my paycheck so when he submits this to the bank the bank is automatically going to take out the taxes which is going to send me in and higher brackets of a down payment so I said okay lets see thats when he started to tell me so its going to be like $3,000 down so I was like what so despite the fact that I waste my time going down there because I was told that I am definitely going to drive away with a car so I said okay I left I came back home read the application again and I was still told 1600 so I just called the gentleman back and I was told this time I would have to put $2,000 down and I said you know what this is confusing me because your app is saying one thing but then when I come in youre telling me a total different thing so can you please clarify it by then he sounded aggravated and was talking with a toning sound like you didnt want to be bothered because I was questioning it so by now Im just like you know what if this is how youre going to handle customers and forget it because I dont understand how your app is saying one thing and then now Im coming in your giving me another price and then when I asked you about okay is this the only drive time location is there any more around you have an attitude and dont want to give me no more information so I would definitely say the customer service is poor and definitely pay attention to what theyre staying at your down payment because the app give you one thing then when you go inside to the actual DriveTime company they want to give you a different price and not only that want to give you a car that they want to give you like are you kidding me so to me I felt like this all boils down to false advertising

Mi
Review №31

My buying experience was 100% positive, simple, and straightforward. Love, love, love my car and Susan was incredibly helpful. She patiently and thoroughly answered all of my questions during the week leading up to my purchase. I couldn’t be happier!

Ja
Review №32

Brian is the best he was very helpful answered all of my questions. I had my doubts walking in at first because my credit wasnt the best and I had a low deposit; but he helped me every step of the way and I left with a car. I will definitely recommend more friends and family to come here very great service.

Sa
Review №33

Just know that your driving away with a great car on time. Susan was very helpful and informative. She helped me find a great car that would accommodate my family of 4 with low miles. Great place, staff and atmosphere. I would definitely recommend DriveTime to anyone.

Je
Review №34

So the first car that I wanted was at a different dealership location that had to be picked up. The night before I was to get I get a called from DriveTime telling me the vehicle had a check engine light on and won’t be able to be sold. So after being on the phone for awhile we were able to decide on another vehicle which had what I was looking for.The next day comes for me to get the vehicle which was also at another dealership location they had to pick up. I get a call saying they were missed inform on the vehicle and it isn’t able to be sold to me. Ok no big deal since I had other options.I get to the dealership and we were looking at different options and definitely found the best choice! I ended up getting a much newer vehicle at a better price and I couldn’t be any happier. Ended up with a 2014 Jeep!They say everything happens for a reason and this definitely was on of the reasons.Thanks DriveTime and also definitely awesome people who work at this dealership. They go above a beyond to help you and stay in communication during the whole process.

Sh
Review №35

This has been the most friendly experience when buying a car. I had 2 cars in mind conning in but they didnt work for my needs but Sue was able to quickly make recommendations to find exactly what I was looking for. From walking in to driving off the lot was a very easy and pleasant experience.

Er
Review №36

Great place, and everyone was super nice. The payments are very affordable and i got something i like. Jasper was great, super sweet and took the time to explain everything to me and did everything so i could get approved for the down payment i could afford. Great place, i would recommend this place to everyone.

Ju
Review №37

I would absolutely recommend Brian and Drive Time to Friends and Family, Brian Was Very Awesome to work with!! Very Very Polite, Eager to work he made the situation very easy and comfortable, Brian Made Me very Comfortable In The Car Buying Situation Did not Come Off As Pushy Or Just trying to throw me In any vehicle that they had on there lot......When Im ready to purchase another vehicle I will absolutely visit drive time and request Brian! Thanks Brian for everything, Love the new car Man!! 👍👍👍👍 Also would like to throw a Huge thank you out there for Ben Who did not hesitate for a second to get to work on my new vehicle when we come across a problem, Great place and honestly amazing people there!!

Je
Review №38

It was a awesome experience especially from Sue Bass she did an awesome job. I would recommend that needs a car to come here. Everyone is so curtious and nice. Thanks Sue Bass and everyone here at Drive time for my new vehicle

Mo
Review №39

Our sales lady Susan was amazing! She worked through all of our wants and made sure we understood every single part of the process! The sales part was quick and easy. We drove away with a 2016 and couldn’t be happier! I highly recommend drive time! And choose Susan as your representative!!!

K
Review №40

Jasper was excellent professional/courteous from start to finish. Made the purchase a breeze, it was a great experience and could not be happier with my purchase!

Pa
Review №41

Thank you Brian and Jasper you helped me get into a gorgeous vehicle! So happy! 😀

Di
Review №42

Susan Bass was not only helpful but she made the process seamless for someone who has never bought a vehicle before. She added no extra pressure and didn’t make me feel like I was obligated to commit! I would highly recommend her anybody looking to purchase a vehicle with drive time!She’s amazing!!

Ge
Review №43

I love it ; I feel safe leaving and I felt safe signing my name ❤️ Brian helped me every step of the way and made sure I was happy with what I got . Thank you all!

Je
Review №44

Sue was absolutely amazing. I have no words at all. This was my first time financing a vehicle and she was more than patient with me and my fiancé. I couldn’t thank her more for everything she did.

La
Review №45

Sue was GREAT. Thank God for this company. It is honestly here to give people second chances MAY GOD BLESS THEM ALL. Thank you Sue

Di
Review №46

Susan Bass was so professional and very helpful with explaining every detail. My husband and I couldnt have had a better first car experience with anyone else. THANK YOU!!!!

Ch
Review №47

Great service, friendly and helpful sales personel.Put us in a vehicle we could comfortably afford with the downpayment we had. They answered all of our questions. Awesome!

Mi
Review №48

Brain was absolutely amazing and honest. Benjamin was also great. They worked with me with different purchasing options. Love them!!

La
Review №49

They are the best.

Fu
Review №50

Smooth process Brian answered all questions I had and assisted my needs and concerns in a timely fashion. I would definitely recommend him.

An
Review №51

The commercials say the down payment you are given on the website is the down payment you pay. Funny that I entered my information accurately and the website said my down payment would be $1,200. Go to the dealership and get told the down payment would be $5,000. So basically the price you’re given on the website IS NOT the price you pay. Just another company doing false advertisement

An
Review №52

Jasper was great but their down payment plan a joke 195 was the number. But no cars on lot for 195 down payment for 500 there was 2 Ben decides what you get to look at and that was 2 cars. Make sure you read the fine print jasper is new you can tell ben drug it out with faxes saying they werent received an hour process turned out to be an all day affair 7 hours later got a car thanks Ben!!!

Je
Review №53

Jasper was very informative. .. gave me all my options correctly... not like other sales persons who just wanna throw numbers at you to get you in the dealership. I highly recommend him and would definitely do business with him in the future.

Mi
Review №54

Great experience! Sue Bass helped me out. She was fabulous and answered all my questions. Made the car buying experience easy.

An
Review №55

I love DriveTime and this location especially. I was helped greatly by the accommodations they made to satisfy my needs. Jasper and the manager Sue Bass made my horrible situation turn around very quickly. I have a very stylish and sporty Chevy Cruze with great mileage. During the process I was kept very comfortable. They provided food, beverages, and entertainment. If youre interested in getting a great vehicle and a great deal stop at DriveTime.

Ta
Review №56

Corey Kelley was an AWESOME sales associate!! He was very patient with us and he had a great sense of humor! We enjoyed working with him! He knew exactly what to do and it also helped that he was a DALLAS COWBOY FAN!!!! I would recommend everyone to buy a car from drivetime who has either good credit or not so good credit!! They can help anyone out!!!

sh
Review №57

Brian was Amazing! Very Helpful enjoyed working with him and I Love My New Car!!!

Ja
Review №58

Great customer service. Very welcoming and accommodating to assisting me with my vehicle. Nice cars for great prices. Would definitely recommend them to anyone looking for a vehicle

Je
Review №59

Drivetime on Lehigh Street is the best! I would never buy another vehicle anywhere else. Ive never been in a car dealership like this one where they treat you like your their best longstanding customer. KeeKee my rep was great, she put me at ease and explained the process. Ben went through every detail of my purchase to make sure I understood everything. I regret that I didnt get the name of the gentleman that detailed the vehicle for my pickup but he made my van look like it just rolled off the line. Dont waste you time at the big dealerships where your just a $ symbol. Get to DriveTime!

D
Review №60

Probably the best place ever, can not beat it, in Allentown Pa, Corey was excellent! Nothing like a buy here pay here, members of the team actually care about helping you and your wallet out! First experience and it was a great one! Ill probably be back in the near future for a new one! Btw, steak dinner on us!

Ch
Review №61

Amazing staff! Such a joy to work with, they really go above and beyond for their customers

Ke
Review №62

Corey was super helpful in finding me a car in my price range. After being turned down by other dealerships, I decide to give drive time a try, and Im really glad I did because Im driving away in a 2014 car tonight. Would definitely recommend this facility if youre looking for decent cars in a reasonable price range

Me
Review №63

Great customer service. Jasper got me in the right car that I needed in my budget. I would definitely recommend drive time to my family and friends. My mom and my husband purchased their vehicles here. Very pleased.

Ja
Review №64

Merwan was very thorough when showing me the car I purchased and very helpful with all questions I asked. Sue was very patient, friendly, and knowledgeable. She was very honest about cars i should consider and not consider. Great experience overall!

Jo
Review №65

Great experience, everyone declined me but was able to leave with an awesome car. Thanks to jorel for helping me he’s awesome and was patient throughout the whole process. Definitely recommend this spot to anyone

Be
Review №66

Jorel is the best sales person Ive ever met. He is so polite and sweet. He takes care of all your needs with a smile. I recommend this place wish I could give them 10 stars. The staff here is so wonderful

Ed
Review №67

Shakeitha was amazing ... she answered all my questions clearly and precisely. Believe me i had alot. I highly recommend this dealership and specifically shakeitha (keekee) . Im so happy with my experience with drivetime in Allentown pa

Me
Review №68

Great services, really good cars and deals I really recommend this places they help you to get your dream car. Thanks to drive time and also to jasper to help me to find what I was looking for. I recommend this 100%

Sh
Review №69

Merwan and Sue were amazing. They were patient, and made sure I understood everything. No pressure at all. From beginning to end it was a great experience. And I got a new vehicle with very very low miles. I am very pleased.

me
Review №70

Very helpful and very detailed about explaining things and helping understand whats going on

Am
Review №71

I absolutely loved my experience with Drive Time! Corey Kelly and She were extremely knowledgeable and very helpful. They took their time and explained everything in great detail. I would highly recommend them to everyone!!

Ch
Review №72

Great place, I will definitely let people know. Jorel has done a great job showing me the inventory and all options that are available. He was great working with. Ill suggest him to other friends. Had a good time.

Ch
Review №73

Not cool at all

J
Review №74

If I can rate this place NO STARS I would. I got a care from here less than 2 years ago. The mileage was so low, under 28,000 it had factory warranty for up to 5 years or 60,000 miles. I called several times about the car and DriveTime said there was nothing they can do. The vehicle has massive issues that the Kia dealerships couldnt figure out just months after purchase. July 4, 2019 I was driving the car to see my son and it violently shook and stopped running. It was towed to a Kia Dealership where they told me it has internal transmission issues. To find out, instead of the car having a minor fender bender it had to be in a major accident where the front was severely damaged. Dont believe these fools. They talk a great game. Their cars are garbage. Mind you the first car I originally picked out wasnt accelerating and I took it back. Their cars are junk!

Sh
Review №75

Great experience... all questions answered left satisfied without any doubts

Je
Review №76

Helped me out a lot didn’t have any options for a new car until I came into drive time. He needs to be more direct. Merwan was great and was clear and accurate with the information provided

Ra
Review №77

Great service and helped get into the car I wanted with no issues.... I would definitely go back to drive time to purchase another vehicle from them.

Co
Review №78

Susan was very courteous and professional. She made car buying a pleasant experience. I will recommend her highly.

ja
Review №79

Jorel is the best! He helped me get a car close to nothing down exactly what i asked for. I would definitely recommend him and drive time!

Ch
Review №80

Staff was amazing! Very helpful to work with even after asking about maybe a dozen cars! Finally chose one, and final process was very quick and easy also! Merwan was amazing and Ben and the rest of the staff!

Br
Review №81

Jasper was great!!! Worked with my down payment and credit. Got me into the car I wanted!!!

St
Review №82

Very patient and easy to deal with. Merwan was exceptional to work with .Took the time to work with us . Would definitely come back.

Ja
Review №83

Awesome customer service. Was approved quickly. Very friendly to work business with.

da
Review №84

Merwan was very helpful, efficient and understanding. I would recommend drive time. I walked in frustrated and nervous and left confident in my commitment to my new car!

De
Review №85

My sales associate Corey was very nice and explained everything to me. I was not happy with the detailing of the vehicle and it needed a oil Chan’s and breakers making noise. My fault for not seeing and hearing before I picked it up.

Me
Review №86

Jasper was wonderful from start to finish. Sue, as well! Great experience. Very welcoming. All.the other staff were extremely helpful. Thank.you!!

Ch
Review №87

This experience was such a blessing. I had an agent named Jarome from the Leigh street Allentown P.A location help me find the car I wanted! I left a happy lady(:

Je
Review №88

Jorel was top notch salesmen. Found the perfect vehicle for me and made the process simple. I recommend him and Drive Time for your auto needs!

La
Review №89

The company stole 3,500 from me. I made a down payment for 3,500 I had the vehicle for 39 days total and they repod my car. All I WANT IS A FULL REFUND AND THEY CAN DO WHAT THEY WILL WITH THE VEHICLE! I HAD JASPER nice guy it was a smooth process getting the car but 39 days in and a repo happens! SOMETHING SHADY IS GOING ON! PLEASE REFUND MY MONEY & I WILL GO ELSE WHERE! I FEEL ROBBED OUT OF THOUSANDS AND TRANSPORTATION! YOU DONT DO BUSINESS THIS WAY!

Ke
Review №90

Jasper and Ben were very helpful in helping me get into a new car. Thank you for your time and patience.

an
Review №91

Great services kiki and ben were great

gl
Review №92

Everyone was super nice from the moment we walked through the doors. Jasper was very knowledgable on the vehicle choices and helped us find the perfect car for our family. Had the best time at drivetime. Definitely recommending everyone we know.

Ch
Review №93

They can get you approved but it will be for a car they give you . Not what you may have had in mind. Different tiers for different credit. Unless you have a lot of money down. Not impressed.

Qu
Review №94

I had a good experience with drive time this day. I do appreciate them giving me a chance to own my own vehicle. Thanks Cory for your excellent customer service to me.

no
Review №95

Excellent customer service Brian & Sue very pleasant and funny made u feel like family highly recommended 😊

A
Review №96

Very patient sales woman even when I hated the original car I had told her I was interested in. Sue went above & beyond because I admit I am difficult to please... especially, when it is a pricey purchase. The SUV is in great shape and my mechanic says I made a good choice. No issues at all.

Th
Review №97

The best experience I had buying a car. Corey Kelly was a pleasure to work with and very knowledgeable. I highly recommend buying your next car from Drivetime.

Br
Review №98

Very helpful and friendly. They do all they can to accommodate you. My sales rep was jorel petit. I highly recommend him. He went out of his way late at night to get me the vehicle I wanted. He was very professional and polite and genuinely cared about accommodating the customer and making the car buying process as quick and painless as possible. All the other sales reps seemed very polite as well and the manager was also very polite and helpful and more than willing to work with you and the sales reps to meet your needs.

Da
Review №99

Jasper and Jorel were very nice and efficient! Loved working with the both of them! Very nice crew here, highly recommend coming here! Also a nice selection of cars

Sh
Review №100

Jorel was extremely helpful throughout our entire time there!! He got me in the car I wanted hassle free. I would absolutely recommend DriveTime and JOREL!!

Information
45 Photos
100 Comments
4.8 Rating
  • Address:2221 Lehigh St, Allentown, PA 18103, United States
  • Site:https://drivetime.com/?reg=phl&source=local&vend=google&camn=16303
  • Phone:+1 484-795-2690
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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