My daughter went here today and they pretty much ripped her off. She said she dont want synthetic oil and thats what she got even though she did not want that oil. Also they keep telling her she needs a new battery. I PUT A NEW BATTERY IN THE VAR LEAS THEN 3 MONTHS AGO. This is where I go for an oil change. I will not be going there anymore.
Fast easy just got in before they closed on Sunday at 5pm. I came back to this location specifically because I could trust that they will do the the job professionally, and efficiently. I do live far from here, but they are consistent and trustworthy.Thanks again for all the hard work 😎💪
I have several Jiffy Lube stores near my house off of Farmington Rd. This place has the best reviews. There out of my way, but they go out of the their way to service the customer. The manager and assistant mgr are friendly, knowledgeable and they dont pressure you in addition services. A few months ago, I came in for an oil change. They said NO, your oil looks good. They topped everything off, and I saved some money. This day I did get an oil change, and they were very thorough, no additional services. Great service 👍
Very kind and considerate staff. I felt like all services and suggestions were reasonable and well explained. The service prices seem fair and they gave me a significant discount, which really helped. I will be returning to this specific Jiffy Lube because their staff are truly amazing. Thanks a bunch!
Nicolas and Justin were amazing once again! Best Jiffy lube around! Thanks for your help with my husbands truck!
These guys were all super friendly, great with my kids and quick! Loved being here for the items I needed on my car, they let me know about all the details for what was needed and also showed me my belt which needed changed and I wouldnt have been aware with out their diligence. These guys are awesome!
Love the Jiffy Lube Team in Aloha! Honest, quick, and professional service. Thank you!!!
Came jn for an oil change/air filter this time around. The customer service here is great and they do a pretty good job taking care of people who don’t like to do this work by themselves. They have coffee and tea in the lobby and the waiting area is clean.I guess this jiffy lube is going to start doing small scale maintenance work. Radiators, brakes, and stuff like that.
First time going to Jiffy Lube and I had an excellent experience! Everyone stayed busy and focused. They communicated where they were at in the process with my vehicle. I will return.
The employees at this location were very attentive and professional. Shoutout to Mark for helping with my A/C today!
The service was great they know my vehicle when I come in and never try to upsell me on services. The current manager has made big changes with the staffing and level of service provided at this location . Great Job
Great service cool oil technicians gave me a discount really nice experience.
The WORST experience I’ve ever had getting a oil change. Went to get an oil change and spent 2+ hours there. The person who was supposed to be changing my break pads took over and hour and a half … AND HE STILL COULDNT DO IT. He kept saying 20 mins. 20 mins ended up being over 2 hours. Ending up paying 250$ for an oil change!!! DO NOT COME HERE.
No upsell! Actually enjoyed the time. Quick, quality and reasonable.
I had a great experience here! They were very responsive by phone when I called to ask questions. They are very friendly as well. I really appreciated their efficiency along with how kind and nice they were. Truly this is a time for patience and kindness with everyone. Its pretty amazing when people can be as nice as they are in 90 degree weather and no A/C all day. Thank you jiffy lube!
Gentleman working there were polite and very knowledgeable in regards to multiple vehicles! I know its just an oil change but was the best experience Ive ever had
I took my Dogde Grand caravan in for an oil change. I had a check engine light on. They told me it was an oil pressure sensor . They charged me $260 $124.99 labor $135 for the part to do this. The next day the light came back on. Now they say its my cadaliuc converter. I googled the average cost for the sensor $132.50-$156 parts and labor. The part at many parts stores is $40. When I called to discuss the matter. I was told by the manager that with my expectations I will have a hard time finding a honest mechanic.This is disappointing.
Quick service, Friendly.Every other jiffy location Ive been to always checks my head lights, break lights and turn signals. I didn’t get that service here.Also something that seemed really off and sketchy to me was one of the main guys asked if I had full insurance coverage, I said I did, and he proceeded to ask me to pull it out and show him, as I’m pulling it out, he says he could take a quick pic, because I have little rock chips on my windshield. States its they could fix them at no extra time and it’s fully covered under insurance. They would go ahead and then bill my insurance after. I declined the “service”.Never have I ever had anyone do that.Not satisfied, and I will not be back to this location
Made me wait an hour to tell me they couldnt finish helping me bc the guy was too busy to take a three minute break to fix what they said they could fix. To try to make things right for my extended weight, the manager tried to give me a free windshield wiper except they didnt have one to give me so I didnt actually get one. Although the people working were friendly they seemed to have a combined total of two brain cells.
Staff were training new members but able to still provide fast, friendly, professional service.
I went in today and was greeted with bad news about my radiator that had to be replaced. The guys were great and got the radiator changed out in good time along with an oil change and some other small things. Price was good. Service was good.
I was greeted as soon as I pulled in the driveway. I was asked which service I was needing and they told me immediately which line to pull in to and how long it would be. They not only did my usual oil change, but as I inquired about another possible service, a manager came and examined my vehicle to see if they could do that service. He immediately told me that unfortunately, they could not for my particular vehicle and then referred me to an auto service that could. Their service was done very quickly, professionally and they were very nice to work with. I would go back to this particular Jiffy Lube again. I also get good service closer to home at my usual Jiffy Lube. Thank you!
Great service! Staff applied as many discounts as they could and did a great job explaining the importance of the services that were recommended for my vehicle. Julie and Roberto were especially helpful and very professional and good at their jobs. I highly recommend Jiffy Lube Aloha for anyone.
I checked my car after leaving this place. They failed to inflate my tires (the highest pressure was 22.5 PSI), they failed to fill my washer fluid, they overfilled the oil by about half a quart, and they failed to fill the power steering fluid. Whats worse, all these were checked off as being okay in the report.It is worth noting that they do not fill anti freeze or brake fluid reservoir.On the plus side, when I called and spoke to the manager he agreed provide a free signature oil change...but how much do I want to go there again when I have to recheck and fix everything?
Great for DEQ. However, they look for anything to sell you and try to give you a standing deal that is only good for that instant.
Great staff that doesnt try to sell you things you dont need. Quick even when there is a line. Thanks fellows.
Great people, great service. Ill be going back when I need to.
First time at Jiffy Lube and I will be back to this location. We came here to get my daughters oil changed. They are all so professional and were willing to answer any questions we had. They didnt try to sell us what we didnt need like most places which I loved. I will be back for sure. Thank you all for being so nice and professional. People like all of you make people want to come back.
These guys are by far the best very quick yet very thorough. We bring all of our cars here and will only go to them. Nick, jason, and zack were the ones that helped me today and they were very proffesional and helpful got my car done and ready to go which I really appreciate, thanks again guys!!!
Great Service Team! Thoroughly inspected my car and explained all services needed. This is my Neighborhood Jiffy Lube and I have Always received Excellent Service. You Guys Rock 🤟
I came in for an oil change today and the team was wonderful. With COVID precautions they allowed me to stay in my car. They were kind and worked efficiently. Thank you so much! Ill be back to this location in the future!
I have been to a handful of different locations over the years. But this specific location has been my goto for over 10 years now. They are always professional, friendly and will honestly tell you if you DONT need something. Which coming from a none car person is super helpful!
Got some great deals from Mark!He discounted me almost 100$
Usually I don’t give reviews but the guys at this location really took care of me and my car. For a while now my car has been making some noice when I push on the gas and every time I took my car in for an oil change or other maintenance they always said everything was fine and It just kind of grew on me and then without me even telling these guys anything they inspected my car and found that my air filters needed to be changed they showed me my current filters and gave me a price estimate and threw in a great deal. Overall I’m really happy with how they communicated with me and the overall work. But another thing I want to point out is that they work very well together, they know who’s in charge and he’s running the show nice and smooth. There getting everything done right and fast overall it looks like a great team.
Extremely fast service and the staff is really friendly. I would definitely recommend Jiffy Lube.
Brian, Tyler, Gabe, Lonny, and Julie were all extremely helpful! Came in cause my car was acting up and also needed an oil change. They got it in a bay right away and gave me a 5 star treatment. I was in and out in 45 mins and it only took that long cause there was an accident they all rushed to help out with. This is only my 2nd time coming here but this will be my location for now on. They were straight up with me no BS Not once did I feel like I was getting screwed over or taken advantage of. My car Is running better than ever! Thankyou guys you rock!
Fast and friendly service! Everyone here does a great job. My go-to place for oil changes and checkups.
I came in for an oil change before heading to the beach to spread my husbands ashes. I let them know his ashes were in the front seat so 1. Dont be alarmed and 2. Please be careful.These guys were so amazing! They got me in and out within 10 minutes max, and everyone was so kind offering their condolences . I have never been more impressed with service in my entire life! They definitely have a very loyal customer after this. Thank you guys!!!
Quick and professional customer service. I recommend that you use this location for your auto care needs.
The crew there was very fast and courteous. They always asked and explained everything first before doing anything. Very helpful, my first time there
05/25/2020 1430 Great over all operation.I was helped by Brian, Mark and Tyler. Positive people and I needed that I I havent been out of the house for a while. I felt with Brian most and he had excellent customer service skills. Professional and even funny wich made me relax. Great Job guys and Thank you❣
Went there recently for a brake and fluid change. The manager and the team were really nice and helpful in answering my questions without pushing unnecessary services
Fast and friendly service. Then don’t try to up sell you too much. They will have you back on the road in no time. I get my truck service there right before a summer trip and these guys always deliver.
Exceptional customer service, we were in and out within 15 minutes, the location is well staffed and the entire crew is phenomenal, high energy and positives personalities. I recommend this location to everyone, it beats other locations by far.
I received great service from Josh and his crew at 20745 SW TV Hwy in Aloha, Oregon. This is a gritty... no frills location. Meaning its not shiny and new... but these guys know what theyre doing. My car is at 148K and they recommended that I move up to high mileage oil. I had a fog lamp out and it was a difficult job but Josh was determined to help me get it fixed. He was awesome. I am super thankful since the fog was really bad the next day(this morning) and I needed it working. THANK YOU!
Absolutely unprofessional store manager allows employees to use profanity towards customers and community members 1 star wouldnt reccomend this location to even my worst enemy
I was in desperate need of an oil change and as soon as I pulled up these guys were hustling around trying to get it done. On top of that they knew my name!!! They were awesome. Thank guys.
Always excellent service! These guys are so friendly and knowledgeable, and they treat me fair. Jordan pointed out how to take care of my van repairs and even showed me step by step how to fix her up. Thank you for always being so helpful!
Employees were friendly, efficient and thorough. No waiting. Also helpful in explaining any issues that might require attention in the near future, as well as potential costs...
First time here and the experience was way smoother than expected, very happy with the people there that made it in and out ((:
Fast. Efficient. Friendly. Affordable. No pressure.Im happy I came to this specific Jiffy Lube.
Love these guys. Always honest and straight forward, never pushy, and take the time go explain what they see. Very quick when youre in a time crunch too. I go here whenever I need all three of my cars need care!
They were quick and thorough. They were nice enough to give a coupon that saved me $20+ too
Jordan is very knowledgeable about Chevys as he has one too. Ill definitely be back.
Always quick and courteous staff who arent pushy with things. Something I really appreciate.
They got my oil changed fast, like I thought with this many cars in front of me Ill be here all day, but before I knew it I was all set and on my way.
Good prices and great service
The guys here are honest and hard working.
Just wanted to let you know how pleased I am after completing signature oil change at your Jiffy Lube location today. Was impressed with the hard work and dedication shown from Tim and Alston. Especially with it being a Saturday on Labor Day weekend. Total time in and out was 15 minutes! Just what I needed as Im always short on time. Also, Tim took the time to inspect my brakes and gave me an honest appraisal as I recently had them checked and knew what to expect. I know other large brake service companies around here arent as honest. Definitely plan on having my brakes done here when the time comes!
I have been coming here for about 6 years and it was all very professional until my recent visit. I will not come again. I got my regular oil change and transmission flush and for some reason my car wouldnt start. I was told by Brian that my lights were on. Its a newer vehicle so my lights are automatic. They had to jump my vehicle twice. Then Brian asks me So what are you going to do about your battery? Excuse me I wasnt having problems with it before so ... Then Brian says Oh it was the alternator no big dealWOW!!!
Nice people, no extra charges. :)
I Love my Jiffy Lube!!! They are an Amazing crew always professional, helpful and give you the best care for your car.
Prompt service and friendly staff. They don’t try to upscale. I’ll be going back.
Very friendly and helpful. They got the code from the check engine light for free and no fuss
Went in for an oil change and they offered to check tire pressure/ vacuum etc. super friendly and professional! Was in and out in less the 15 minutes !
Friendly service.
Fast, Great service!Highly recommend going here.
Went there yesterday to get a signature oil change for high mileage. Tech came to my car window while I was getting my oil change and proceeded to tell me to start my engine after the oil was changed. Then I hear the tech that was under my car scream OIL IS GOING ALL OVER MY FLOOR!!!!! Tech had put the wrong oil filter on my car!!!!! Another tech came to my window and told me that my oil dipstick was broke. I explained that the day before I checked my oil and the dipstick was fine. Then the tech proceeded to tell me that if I come back on Sunday, he can fix it for me. Then wanted to tell me that my transmission fluid needed to be changed. If you cant handle putting in a dipstick properly without breaking it, blaming me for it as well, and putting in the wrong size filter........why would I want to give you another penny of my hard earned money. Let alone work on my car again?!!!!!
Very friendly! Focused on safety of their customers and gave me a great price for my brakes!
The employees that work at the store are beyond great and always go above and beyond to make sure that I am satisfied with the work that they do. Josh is a great manager and leads his people well. As a single mom I dont know what I would do without these guys helping me. They are all very friendly and knowledgeable.
I dont like to come on here and do the speak to the manager bit but this place was awful. Not only did they put the wrong fluid in my car, they also charged me for a coolant flush they didnt even do. I paid for the service thinking theyd actually do it. Nope. Might actually call and speak to the manager..
I have visited before and received excellent service and people were friendly and professional. Manger seemed a little too low key for my taste.
Absolutely love this Jiffy Lube location. Staff is always extremely helpful, polite, knowledgeable, friendly, they take the time to explain the services they are going to perform. Been coming to this location for over a year and am always impressed by the quality of care they put into my car.
This is the best jiffy lube I’ve ever been to! Friendly staff gave me the correct guidance and was happy to fix all my problems and even stay after hours! Daniel, Joshua, and Jordan are some of the best employees I’ve ever gotten to interact with!!! Best service, definitely coming back!
Came by to top up fluids. Very friendly and serviced the vehicle promptly. Ive been taking my vehicles here for the last seven years. Thanks and God bless you.
The boys here were good, professional quick respectful not pushy very knowledgeable. Coming back
Always great help here
The manager is a great person and very caring
Came with a brake issue. Found the problem and fixed it 20 minutes. Staff so friendly kind helpful and amazingly knowledgeable!!! Best experience ever!
Josh and his crew are fabulous and truly take care of you and your car needs! Very friendly employees and James is always truthful with what your car needs. We always enjoy coming her to get our oil changed on both cars. We travel from North Plains just to come here!! Very worth it.
Super friendly crew and fast service! Always my go to for oil change and maintenance!
Went in with a fluid leak. Had it diagnosed in literally seconds by a mech. Was leaking transmission fluid from the Pan Gasket. They fixed it in about an hour at a price of a little over $300. Felt a little pricey, but the work was done fast and well. Havent seen anything leaking since.
These guys are amazing, their quick, efficient, and get the job done right the first time. Their always in a positive mood, and provide open honest answers to question, and/or concerns with your car! Shops always clean and just all in all a great environment!
Love these gentlemen! The people definitely make the shop; Josh, Jordan, Nick, Larry, Daniel...they are seriously the only people who touch my car...without hesitation, I say this is the shop to go to FIRST. ♥️♥️♥️
Had great service. Jordan was especially helpful and answered all my questions and gave me advice to help my car run better.
Always justified the extra expense of the oil changes for the convenience but after this latest change my car had an audible whistle in the cabin. They didnt seat my reusable cabin air filter properly and just jammed it into place causing the wire mesh to bend and deform the filter. How can I trust any of the service if they cant seat a simple air filter properly.
Super helpful, showed me all the problem issues in my old car, but they didn’t push certain services that I wouldn’t need right away. Told me what they thought could be the most important issues to deal with and when I should. Even helped out with figuring out the most efficient way to deal with issues. Honestly have always felt I was being pushed to over spend with all oil change places but often don’t feel that way with this branch.I use them often for oil changes.
I love Jiffy Lube, everyone was friendly & helpful. I happened to go in when they had 50& off which is good for me, since I have to use synthetic oil which is more expensive and you can get a DEQ report sent to DEQ so you can get your tags in one stop
These guys are seriously the best people I have ever experienced customer service with in oil changing, I really can’t express the energy that these guys had they were super wonderful super chill and they kept me updated with everything I needed to know about my car, couldn’t be happier and honestly really do look forward to the next time I go in there!!! -Twon
Solid crew that knows what theyre doing. Friendly, helpful; the kind of staff you can trust.
Decent people. Not very decent prices.
Best place ever. Not pushy. Very helpful and polite men.
These are the straight up kindest, hardest working and knowledgeable group of guys there are. They shoot straight and try real hard to help out. Thank you!
They truely care about everyone !!!If you want someone to be honest, do the right thing, someone that will think about you before themselves, go here. They have quicky become on top of family chain. I know they care about me and my best interest! I wont go anywhere! Even if they got mad at me! I cant ever repay them for all the love and trust they have given me.The more I say about Josh the manager and team workers like Jordan, Nick, others the more there will be left to say! I dont see them as service people anymore, they are family!Thats how much they love everyone and care for everyone!
Super friendly place. Theyre always so nice of course they try and sell you filters and really good oil. But thats their job to try an upgrade. Its all about the sales. Other than that they help me find a mouse living in my vehicle and with no extra charge they got the nest out
Wonderful, friendly staff! Saved me hundred instead of going to the dealership for the exact same service!
They were polite and professional, alerting me to problems without the hard sell.