Best experience I’ve ever had! Above and beyond customer service, and the staff were super helpful and friendly. I absolutely recommend this place to anyone and will continue to use them for any of my auto repairs.
Christian Brothers performed a pre purchase inspection for me.They were both thorough and professional. I received a comprehensive report and a phone call explaining the report to me. I am purchasing the vehicle from 800 miles away and dealing with Stephanie and Josh was a pleasure. I would recommend Christian Brothers to anyone in the same situation.
I was a bit skeptical going here for a post purchase inspection, thought I would be over charged and phantom issues presented for repair. I was pleasantly surprised, they were friendly professional and honest. They did the inspection which cost $99 and told me I had an excellent buy. No upsell, no phantom issues to repair. I will go to them in the future when I need repairs.
Excellent customer service and very knowledgeable about the problem. Prices are very reasonable. I will definitely continue to use them for my auto repairs.
Communication was timely, consistent and detailed! When I called, the team there seemed to know what the issue was and gave me a quote that was what I was expecting. They also offered to drop my car off at my house since I was in a close radius. I will be returning to CBA for all of my car needs.
The shop is as good as I had heard and I had heard many good recommendations for it. The employees are incredibly honest and helpful and in fact charged me nothing for a very long inspection that they did of my steering issues in my car. I highly recommend them and Jason in particular went above and beyond
Such a wonderful place, everybody is super friendly and polite. They always do an amazing job and even after getting some work done on my car. I asked if they could replace my blinker lights and they said no problem. Took my car in 5 mins later they threw me my keys and said your all good no charge. Such a wonderful place please go here for your services
I initially took my vehicle for an emission issue which was properly diagnosedThey fixed it but still there were issues and I took the vehicle back. They acknowledged that the the part turned out to be faulty and replaced it at no cost .
Helpful, professional and personable. No doubt I would take my vehicle there again. ZB
Ask for Brock. Hes the best mechanic
Brought my wife’s car in because of a rattling noise in the wheel area. Thought it was going to be an expensive repair. It ended up being minor. Christian Brothers were thorough, efficient, detailed. Fixed the problem and did not charge me (just had to tighten a few bolts). I will use them again!!
Really enjoy working with CB Automotive.Been a customer for a few years now. Have not been let down.
Wow! I had a really simple, stupid issue - tail light out, and Id unsuccessfully tried replacing the bulb. Brought to Christian Brothers and within 5 minutes, the tech/rep had fixed it. And when I asked how much I owed, he said 0. I was stunned and delighted. Im so grateful a friend recommended Christian Brothers - they are now my absolute go to source for any automotive issues.
We had a pre-purchase inspection on a used car that interested us. As usual, Christian Brothers did a great job, providing us with details not only on the condition of the car, which was excellent, but also on maintenance items which were past due or due soon. We were able to take this report to the car dealership and get maintenance items done at time of purchase. This alone saved us more than the cost of the inspection.
They are reliable, working professionally. The work process is seamless and reasonable.
I had never used CBA before but needed a new shop on short notice. They have great communication, give honest assessments, and have extremely helpful associates who went above and beyond to help with a messy situation. We will definitely be back with our familys other vehicles!
Great work, efficient, and the price was reasonable
A highly professional and customer-centric team that provides consistent service to their customers. Kevin was super helpful to me in assisting me the steering noise issues and even provided a complimentary power steering fluid top up. Will become their permanent customer.
They up charge a little bit, but they are very competent and professional
Friendly, knowledgeable staff. They provide detail quotes for service. They also will break down other services needed as critical, recommended and future with pictures and brief explanation to the benefits of the service. Not your typical mechanic that is trying to upsell services using scare tactics. Pricing is reasonable and fair. If something seems over priced, simply ask and they will clearly explain. The periodic updates via text keep you informed.
They were friendly, professional, and up-front about the additional cost for the type of wiper blades my car needed (I opted for a tire rotation instead). They finished my oil change ahead of schedule. The text message notifications and ability to pay online before pick-up made the whole process fast and easy. Thanks!
Fantastic car service center.
Miss the old Cristian Brothers. Service is just not the same.
The staff was friendly and the pick up and drop off process was easy!! My car was ready within the estimated time given to me as well.
I have always recommended this facility, however this time I believe they attempted to take advantage of me, and their warranty is not worth the paper its written on. This is from a guy that spent a lot of years in the automotive repair industry.
Overall Ive heard good things but after taking my car Ive been very unsatisfied. I worked in toyota for about a year and this is probably the worst oil change Ive had. My coolant went bad and wasnt flushed and changed recommendations werent done well and tried to upsell me on multiple things. Taking my car to another shop and never stepping foot back here. Also had about a quart of oil spilled onto my engine. I went in to let them know and they kept trying to sell me things. Terrible.
I chose CBA first for the location close to home, secondly they were highly rated on the Nextdoor app and because they have a warranty. Everyone I spoke with was very nice and attentive. I really liked the Service review of work done with future issues highlighted. It was the first time using them and first service on our daughter’s car. Thank youAnother visit for another daughter...More great service.Thank you
Being able to review quotes and approve work via text was great! Everyone I worked with was very knowledgeable and made sure all my concerns were addressed. We will be using Christian Brothers for our vehicles going forward! Great experience.
Been going there for years. They are efficient friendly and trustworthy.
They gave me the best value quote over the phone. They were professional, and pleasant over the phone and in person. I enjoyed listening to the Christian music in the waiting room and the free wifi.
I LOVE this place! From the moment I called them looking for a new auto repair shop to take my car, the customer service from Tony was awesome. They were completely transparent and up front with their pricing. I dropped my car off before work in the morning and it was ready to pick up when I finished work. I received numerous updates via text throughout the day to let me know of their progress. I would recommend Christian Brothers to anyone looking for auto repair. They have definitely earned my business from now on.
Great service, honest and provide details including pictures with estimates! Will definitely be using them for future service needs!!
The constant communication (updates, quotes, etc.) is a very unique & appreciated feature at Christian Brothers Automotive. Everyone I dealt with on the phone & in person was very friendly & helpful.
They truly went above and beyond for me and I will be forever grateful. They esp. Jason got repairs done that kept me on the road and able to get to my daily treatments. Couldn’t have done it without their generosity. Highly recommended!
Dropped our car off after closing and received detailed repair recommendations with pictures early the next morning. Was told what had to be fixed and what could wait for the moment. Tony was personable, professional, and responsive to all our questions. We ended up needing to replace the transmission, usually a painful expense, but the shop was easy to work with. We will trust them for future car repair.
The employees and technicians at Christian Bros. are absolutely the best. They diagnosed an issue with our 2005 SUV, and were very clear about what the issues were, what needed to be fixed asap, and what items could wait. We are so glad that we have found a great repair shop that we can trust. Thank you!
This crew at Jones Bridge Christian Brothers has cared for our cars, since we moved here in 2012. I always trust them!
Great service, was fast and easy
I could not be more unhappy with this repair shop. I went to this location for years and was very satisfied. However a few years ago I began to notice I was bringing my car back each time because the issue was not resolved the first time. I am not sure what changed, Ownership? In any case I quit going for several years. Recently I gave them another chance. Again I had to visit the shop 3 times (hopefully it is resolved now) before the job was completed. This time the issue was leaking coolant. To be fair I told them I believed it was the water pump. When I picked the car up the coolant was all over the ground. I was told it was residual.
Exceptional service from start to finish. I will never take my car anywhere else ever again! Every member of staff is friendly and professional. There is continuous meaningful communication. The repairs on my car were justified in advance with pictures and explanations. They promised me a safe, repaired car by a certain time and they delivered! Never once did I feel that I was being taken advantage of.
Was quoted over $900 for a standard brake job for one axle. Industry standard is $250-$500. Went to certified Toyota dealership and paid ~$350. Not sure if they are just hoping customers dont do their research
Nice and well maintained workshop. Tony (service manager) was great in communicating via text and emails to keep me updated. He sent me the diagnostics and quote to fix it very quickly. Cost of repairs were rather reasonable than what I am used to paying in the West coast. Work was done to my satisfaction and vehicle is runs smooth.
Friendly staff, very efficient text-based estimate and invoice system.
Great staff; great service. Honest and reliable
Honest shop, they kept me informed on my vehicle the whole time it was getting serviced. I received email and text through the process. (I have NEVER had service shops do that) I was able to get my car back the exact same day as well. Amazing warrant and amazing service shop. Nothing compares.
Amazing car auto repair service! My Step-Dad, Duane has being going here for years and loves the awesome car and customer service these men provide so much! I had an awesome first experience here today and will continue to go back to Christian Brothers Johns Creek to help with my car, especially as I will be starting long drives to Nursing School soon and Hospital Volunteering. I trust them a lot and highly recommend Christian Brothers Johns Creek to anyone who wants truly genuine and honest car service. God Bless!
This was our first time using Christian Brothers Automotive, and we are happy with the service. Their pricing was competitive, and they fit us into their schedule quickly. Tony was very kind and it was a pleasure to work with him.
Very Friendly & Professional. Communicated frequently. Thank you, Christian Brothers!
Had a hell of a time trying to get some 02 sensors in my car replaced before coming here. After one place was unable to fix it that was closer to my house and being told to go the the dealership, an then being quoted by the dealership a 1500 dollar repair cost i called around to shops farther out and requested some quotes. I spoke with Kevin over the phone who got back to me with a reasonable quote quite quickly. He had a very wide knowledge of the specifics of who makes parts for Honda and their shop had a vendor so he was able to get ahold of the exact part numbers that was needed to fix my vehicle as Honda’s only take Honda parts. The quote given was very reasonable. After fixing the vehicle the check engine light came back on which was odd. Brought it right back in and he reset it for me and when it came on again he scheduled me to come back in to get it diagnosed as my new parts were under warranty. I brought the car back in and they did a complete diagnostic check and went through each of my wires for 2 hours and ended up finding one that had been cut behind some insulation. Not sure which of the previous 2 places had done it. They fixed it before the end of day and the car has been running smoothly since. End cost was a little under 800 dollars for all replacement parts and repairs. 700 dollars saved. Kevin kept me updated through email and phone on each step of the repairs and was wonderfully helpful and reassuring. Won’t be taking my car to anyplace else. Highly recommend.
I don’t know where to begin other than they are ordained by God to do this work. Kevin was so calm and pleasant as I explained my situation with anxiety from being ripped off by another mechanic shop. He kept his word, had my vehicle inspected the next morning and repaired the same morning! We had been riding in the Georgia heat since May thinking we would have to pay the same high price again on the same repairs from another shop and it was just the opposite with Christian Brothers Automotive. Thank you for repairing my A/C, thank you for being affordable and thank you for removing the stress of finding a good, honest and highly qualified mechanic. I pray God will continue to bless this company!
Great shop to have work done on your vehicle. Thorough inspection and let me choose the work that I want done.
Just had my first visit...this place rocks! Greeted with a warm cookie. Photos taken of my vehicle which were then presented to me. Text updates arriving when they got my car into the bay (and only minutes after my arrival) and when estimate completed. Super friendly staff willing to explain things in detail and answer all questions. And a super clean waiting room that looks more like an inn than a service shop. Instant fan of this place...Ill be back and have already recommended to friends. Thanks CBA!
Top notch service at every level from start to finish. Tony, Jason & Jason went above and beyond to ensure that my truck was running smoothly (including some very patient and persistent detective work to properly diagnose a unique engine problem, and keeping me in the loop with the process). Excellent customer service and communication -- very professional, honest and fair -- probably the best experience I ever had with a car repair shop. Highly recommended!
Ive been a customer for several years and trust the quality work by CBA. I highly recommend them. I really enjoy how they incorporate technology in their service and let you know when repairs are likely needed.Lastly, if you need to wait for your car to be worked on, theres a great coffee shop (Peachtree Coffee) within 100 feet.
I got my tire repaired at a local shop who wanted 120 for an alignment they said I needed. I decided to take it to christian bros because it was a little cheaper. They gave me a call back after checking it out saying it was an unnecessary service and that everything looked perfectly fine. They could have easily done an alignment and I would have been none the wiser. Speaks alot about integrity and exactly what you would expect about the brand.
Fantastic highly recommend them!!!
I loved everything from the friendliness and freshly baked cookies offers at 7 oclock in the morning, to the simplicity of the explanation of what was done to and with my vehicle. This was the first time ever I didnt feel like someone was taking advantage of vehicular mechanical ignorance. It was the first time ever I didnt feel the need to call my dad and verify legitimacy. I didnt have to guess the status of my vehicle because I received text message update and a phone call throughout the day. Not to mention my my vehicle was returned to me in better condition.AND THEY HAD FRESHLY BAKED COOKIES AT 7AM!
Recently, I wanted to ensure my daughters vehicle was in great working condition for her to take it back to college. Christian Brothers conducted a thorough evaluation and identified a number of things to address. For some, they recommended immediate attention and for others they counseled me to wait. They were very forthright in providing an estimate (parts and labor) and completed the work quickly. I would definitely recommend Christian Brothers Automotive and will use them again.
Awesome service ! Outstanding!! Excellent communication during the repair. Honest !!! Bob, the chauffeur was great. Funny. Pleasant to ride with ! I had a warranty from Toyota and my repair Would have been free. I choose to pay Christian Brothers to get it done right. Thank you. Blessings !
Very impressed with the updates and PICTURES of progress and parts, and explanations. Replaced cv joint and drive shafts on our Honda Odyssey. Will be back for more work we need.Next level stuff in the automotive industry. Definitely feel good about the work, value, and most of all SERVICE EXCELLENCE.
The customer service and overall experience was awesome. Tony Bremer worked with me from start to finish regarding my car issue (s). I felt included throughout the entire process. I also really enjoyed receiving the alerts regarding the status of my car until it was ready. What I thought was going to be a 2 to 3 day job was resolved in about 5 hours. Great customer service and awesome/ reliable work.
Good and trustworthy people. Honest and kind. I love that they play Christian music in the comfortable, waiting room. I trust no other automobile shop...they spoil you with their integrity!
They quoted me on a part and repair, I approved, cleared my day and brought the car in. Few hours after bringing it in I received a call that a mistake has been made and the actual part is $200 more than what I was quoted for and approved . They were not willing to take responsibility on their mistake and make it right in anyway. 0 responsibility . 0 customer service. 0 relatability
Customer service oriented,Fast, friendly and affordable repairs with absolutely NO upselling! Courtesy shuttle driver was kind, professional and always available when I needed a ride. Will definitely be coming here for any future repairs!
Christian Brothers was a courteous, respectful, and thorough experience. Work done seems to be good. Pricing was reasonable. Done ahead of schedule. Shuttle service was on time and enjoyable. They even remembered my name without a screen or file at hand to reference. Overall I think my car was in good hands and I plan to take my wifes car there next week. Give them a shot!
I was referred to Christian Brothers by a relative. The service I received was professional, accurate, and overall superior. The work space was clean and neat and the staff paid great attention to my needs with great detail and communication all through the repair process!I highly recommend Christian Brothers and their work product!
Everyone is always helpful, courteous and professional. The written estimates, no surprises, quality work and shuttle service are greatly appreciated, not to mention the great follow up.
Excellent experience! The service was great and they are very friendly. You now have a repeat customer
Great service! Very friendly, helpful, and responsive. Definitely recommend!
Great people, service and value.
Blake provided exceptional service from the moment I walked in until I picked up the car. What a great experience!! Keep up the great work! The texting interaction is very cool. For me, it’s extremely valuable to get updates while working throughout the day and be able to respond as needed.
Very easy to work with. Work was compeated on time and cost was appropriate for the repairs done. I would use them again and recommend them to others.
I really cant say enough about this place. Hands down the best experience Ive ever had at an automotive shop. Honest work at a fair price and the only place Ill go from now on.You can tell its different from the minute you walk in by the employees demeanor. Blake was very helpful, thorough, and pleasant. I got text message updates throughout the day, a detailed quote with priorities of what needs to be done now, what can wait, and whats okay for now. Pictures of any issues, questions and answers from the technician Brock, a ride home and a nice conversation from Bob.Ive worked in sales and service for 15 years and can say this place and the team that works there is just top notch all around. Thank you guys!
Weve been going to Christian Brothers for about 20 years and are never disappointed. We are always given realistic time frames for when our car will be ready and never feel taken advantage of. Christian Brothers have earned our trust. We are loyal customers with three, soon to be four cars we bring for service and repairs.
Excellent and fair team working on your car. They strive 100% customer satisfaction which is a rarity in todays market. Highly recommend.
Very impressed with service manager, Mario. His sense of humor helped when I needed a new compressor to get air conditioning back in my car. This was a very expensive repair. But he helped me understand all the charges and was able to take un-necessary work off the final bill.
Excellent customer service and a team that takes enormous pride in their work!
Rave reviews all round. Thorough, listened to all my concerns, addressed everyone of them even the ones that turned out to be nothing. Im fully confident in their abilities and the price was damn reasonable for the peace of mind I now have with regards to my car. Tony was very wonderful to work with and their driver Bob is a sweetheart and wonderful behind the wheel. HIGHLY recommended.
Outstanding! Courteous/knowledgeable team and efficient, accurate (and surprisingly fast) service! Reasonable rates...with no padding!
Friendly staff. Honest answers. Fair prices. I have nothing but good things to say about the quality of work. My car always performs significantly better after service here. Would recommend any day!
Exceptional service experience!Jason was awesome. He gave an accurate estimate, completed the job before promise time and made arrangements to have Bob pick me up when the repairs were complete.These guys make it very easy for me to return next time.Highly recommended.
Friendly and professional service...always communicative and kept us up to date on service and pricing. We’re long time customers. Wouldn’t want to go anywhere else.
Great experience. Detailed explanation of everything they found, but no push to fix anything I didnt want or need to immediately. So refreshing compared to the up-charge experience you get from most dealerships. And the shuttle service was super helpful for me to get my car back.
Weve been taking our cars here for a few years for anything from repairs to routine pile changes. They always do a great job keeping up to date on the overall health of my cars, and I dont feel like Im being nickel and dimed each visit.
This was my first experience using Christian Brothers. It is good go find a auto repair shop where you dont feel like they are taking you for a ride. The staff is knowledgeable, courteous, honest, and they treated me with respect. Thats a hard combination to find these days. I can definitely recommend them without hesitation, and I plan to use them in the future to work on my Mercedes Benz.
Friendly and thoughtful staff. The communication & text notifications at every step were awesome.
I dont usually do reviews but everyone at Christian Brothers was so awesome I just had to... I just so happened to be in the area and my brake light came on and then I felt a release in my brake pedal... Im glad it happened when it did I was right there by Christian Brothers... I asked them could they look at my car for me.. They said yes and checked it out right away... Come to find out my CV axle exploded and cut into my brake line... I thank God because that could have been a disaster waiting to happen.... As I was waiting they asked me if I needed some refreshments something to drink and a snack... Every one on their staff made me feel very comfortable... They came back with a responsible price I needed some other things done.. I went head on and let them knock them right on out as well... A job that takes up to five hours was done in two... Ive been to a lot of Automotive mechanic shops and this is by far the most cleanest shop Ive ever been to... I live in Decatur I just so happened to be in Alpharetta from now on out, when I have car trouble... I will be bringing it to Christian Brothers in Alpharetta... My car has been running smoothly with no problems I would like to thank Christian Brothers team for a job well done...
My boyfriend and I have been bringing our cars to Christian Brothers Automotive since we moved to the area. The managers have always been kind, informative, and accommodating. I believe they genuinely care about providing comprehensive (but not unnecessary) service for their customers, and I especially appreciate their clear communications about my vehicles status and pending work.
A+ service from Jason and the team, they really took care of me with the repairs to my Volkswagen. I would recommend anyone in need of vehicle repairs to go to these guys! Thanks again!
The service I received from Christian Brothers is unmatched! Jason was my contact guy and he made sure to keep me informed on every detail. My car is running just fine and anything else that needs to be done will surely be done by them!
Christian Brothers was amazing! They communicated with me throughout the entire process of getting my car fixed! Tony was very helpful in being transparent about the issues with my vehicle and was super helpful! Ill definitely be back and would highly recommend them! Thanks again guys!!
Very clear explanation of services needed with fast and friendly service. Fair pricing too. I have already referred Christian Brothers to several friends.
Completely honest and up front. Fair prices. Great customer service!
Service Rep, (Jason), is the face of the organization, and you have a good one! Treats you like a family member and does not talk down to the customer. Feel like you can trust him. Im new to the area and this is where I will be bringing my vehicles for repair.
The people here are top notch. Overall, my visit proved to be a great experience. I recommend everyone visit Christian Brothers Automotive in Alpharetta for their automotive needs.
Im not impressed.Long story short, I paid a lot of money for a bad job.
These guys are awesome. They have always been honest and very courteous with us every time we have taken our vehicle. Where the dealer was quoting us a ridiculous amount of money Christian Brothers were able to do the work for half the price.
I have worked in an auto shop before and these guys are doing everything right. They were able see my vehicle quickly and didnt try to sell unnecessary work. They have a shuttle so I didnt have to buy a Marta Bus pass when I left my vehicle there and was picked up the next day. Fair pricing for quality work. I will definitely return for routine maintenance and major repairs.