Let me start by saying, Stephanie is the greatest! She was invaluable helping me to figure out the size, style, and fabric for a sectional I wanted for my great room. She came to the house and not only figured out the size and placement of the sectional, but also gave me the great idea to add a chair which completed the look of “our” vision. In addition, she gave me decor tips, which I also incorporated into the room. I could not have made the room as beautiful as it is without her professional advice. It was very easy and fun working with her. The delivery of the furniture was also a pleasant experience made by two men who were also very friendly and helpful in moving the furniture an inch this way or that to get it perfectly placed. I am so glad I decided, on the spur of the moment, to stop into Ethan Allen while running some other errands. Lastly, the quality of the furniture is superior. I love the transformation of the room and almost feel like I am in a new house!
As a long standing financing executive to the furniture industry we have used Ethan Allen to furnish our last 3 homes. Fast forward to 2019 and my wife hired EA and Jenny for new drapes for our home in Milton. As the drapes were almost two stories tall in our great room. Jenny and the EA did a great job of measuring and subsequently installing the drapes. As our first experience with Jenny was 5 stars. We re-hired Jenny and the EA team in 2021 to provide drapes for our lower level sitting room and bar area.This 2nd experience as a repeat customer was the polar opposite of our initial experience.1) Drapes were not measured and Jenny used the measurements off the existing drapes which were a different style.2) The new drapes have 2x the required material and we were over charged 2x due to this excess material.3) In September, Jenny came to our home to install with my wife and we did not have 2x the rings due to the excess material4) Due to not measuring properly (length )the drapes need to be returned to address the incorrect sizing.5) 2 weeks turned into a month plus with little / no communication on status6) Jenny recommend we order new rings ( metal) we said ok and we’re charged $192 for rings that showed up as plastic and you could buy off of Amazon for $30!Today (10/27/21)was the final straw.. Jenny dumped the altered drapes at our house with no offer to help install and fix her mistakes!The final comment to my wife was yeah..we can have someone come out and hang them with you but that is an extra charge.Long story long we no longer endorse EA or Jenny. Buyer Beware of poor after the sale support.
My husband and I have joyfully filled our apartment with beautiful furnishings from Ethan Allen. Our consultant, John Roberts from Atlanta has been amazing to work with. I live in NY, but was introduced to John by my parents after he did some work for them. While weve met in person, most of our interaction has been over the phone and email. He has a great design vision, and is so easy and wonderful to work with. He listens to my input and elevates my choices by recommending the right shades of color and fabrics. Our entire apartment (except for the kitchen) is filled with furnishings from Ethan Allen - and we are so thrilled !
I have enjoyed working with Stephanie. She has been very helpful and encouraging through this process. I love the pieces we have put together.I love that the designers are available to come to your home and see where your furniture will be going so they can better serve you.I feel very comfortable working with Stephanie, she is so personable and listens well and has great follow through.
Converted mother-in-law suite into “man cave”. Stephanie knew exactly what I was looking for. Definitely not inexpensive but would say you get more than you pay for. The highest quality furniture, custom made. Great customer service even after purchase. Almost went with a cheaper cost-co option that LOOKED high end but upon reading reviews decided against due to poor customer service and construction. Believe all our future furniture purchases will be from Ethan Allen.
I want to take a moment and recognize Stephanie Holdren. Several weeks ago while out furniture shopping, I stopped at Ethan Allen to look around. Stephanie approached and we began to easily converse about what I was looking for. She asked just the right questions and quickly got a feel for my style, budget, and the look I was trying to achieve. After thinking a bit and deciding to move forward with Ethan Allen, I visited Stephanie again and we went into more details. She put together a wonderful presentation for me later that week with fabrics, decor, lamps, etc. It made all the difference in me actually visualizing what my fully designed space would look like. She chose beautiful fabrics that coordinated with one another yet will allow us to fully utilize and enjoy the pieces. Stephanie is amazing! Since the first day we met, she felt like a friend to me. So very positive and working to make my space what I need it to be. She softly suggested alternatives to help me think differently about the design, but always letting me come to the final conclusion about the purchase. She has a gift for reading the customer and knowing just the right way to present information and ideas. I highly recommend Stephanie for her interpersonal and design skills. In fact, my experience working with her was so positive, my Mother decided it was time to make some updates in her home and Stephanie is now working with her as well! I couldnt be more pleased to have connected with Stephanie and am looking forward to being a recurring client going forward!
Dawn did an excellent job working with us on updating our living room. Her visit to our home helped us coordinate the furniture color and fabrics. Made the experience enjoyable.
This is my second purchase from Ethan Allen in Alpharetta and both experiences were exceptional. I purchased two chairs and the designers were helpful and knowledgeable. John Roberts suggested I use the AR technology to see how the chair would look in my room and so I did and ended up purchasing the chair because it looked perfect in the spot I was putting it in. My family has purchased from Ethan Allen in the past. Good quality furniture that lasts.
I visited Ethan Allen in Alpharetta, GA during one of their outstanding sales. This was my second time shopping in their store. The design consultant, Stephanie, provided exceptional customer service. She was attentive to my 100 questions, patient, and did a floor plan design of my bedroom for help me visualize it. I ordered the Robyn Bed in Antique Black - which I thought was so beautiful. I was nervous about ordering all black, however Stephanie comforted my by comparing it to a picture frame which will make all of the other features stand out in my bedroom. I thought aha- thats right - sounds elegant. My bed will arrive in July and I am super excited about it! I even ran into an issue with ordering my product. I spoke with the manager John about it and without hesitation, he did what it took to make me happy. Outstanding customer service! This is a great store and I look forward to making many more purchases from Stephanie and John.
Id like to take a moment and thank Dawn Porter for being such a great consultant during our time at Ethan Allen Alpharetta a couple of weeks ago. We were looking for a living room couch and several other items. She was able to quickly catch our needs and was able to offer what we were looking for. Moreover, we had to change our mind several times for decisions but she was so kind and patient with us. She printed the quote for quite a number of times! I will be walking in a couple more times to complete the setting for our new home and the Alpharetta store became our preference as we have her there. Thank you for the great experience!
My husband and I happened into Ethan Allen in Alpharetta about 5 years ago and met Jenny Delara.We didn’t have an appointment but she took time with us and guided us in a direction that only an experienced and talented designer could do. I never realized the resources that Ethan Allen had to offer were so extensive. The end result was amazing creativity shown throughout our new home at that time and now with our new residence in Florida. We can trust Jenny to understand what our vision is and then sit back and trust her recommendations.
Dawn Porter has been very helpful in helping me to achieve the items needed to complete my lake home. Due to COVID I was not able to meet with her personally but her communication and expertise helped me obtain the two pieces of Ethan Allen that finished off a bedroom and sunroom. The Delivery gentleman, Tyrone, was terrific! He went above and beyond to make sure everything was set up perfectly!
My experience at Ethan Allen with Kathy was wonderful! She is very knowledgeable and gave great recommendations. I purchased an upholstered bed. The bed arrived early which was a nice surprised. Communication with the warehouse and delivery people was excellent. The men delivering the bed were on time, wore booties to cover their shoes and gloves to protect my bed. Excellent experience. The bed is perfect!
Great experience shopping in Alpharetta store with Dawn Porter. She is quick to get back with you and listens to you and helps navigate your shopping experience with ease and professionalism. I definitely will be back to shop with her again as we are just beginnig our home remodel.
Thanks to Jenny DeLara and the Alpharetta Ethan Allen store. What a model for underpromising and OVERDELIVERING! Delivery for my two new sofas was estimated for December....but they arrived September 4th! They are perfect and I so appreciate Jennys help in selecting the fabric and style. Furniture shopping, selecting, and receiving can be stressful, but not from this Ethan Allen store.
I have had the amazing opportunity to work with Paula perfectly through the years and with Ethan Allen.Paula was simply born to be a designer in so many ways!She interacts with our family so eloquently, she communicates her perspectives just perfectly! All of her alternatives have always been adaptable to the corresponding budget, and her aesthetics are spot-on!Thank you!We love our new living room!
So happy to find exactly what we needed and the purchase process was easy. The delivery crew were so careful and professional - big kudos to them especially!
We’ve been working with John and really appreciated his advice and followup throughout the process of purchasing a new bed, sofa, and artwork. We love the fabrics and finishes he recommended. The quality of the craftsmanship is excellent. I highly recommend Ethan Allen and their team.
I pride myself on purchasing QUALITY furniture. Ethan Allen definitely meets the QUALITY standard by far! You definitely get what you pay for. Customer service was A1 to include the salesperson to the delivery personnel. My experience was great as usual! I am totally satisfied!!!!
We started working with Paula last month and immediately appreciated her expertise and professional/friendly approach to her job. We asked her to re-design 2 specific areas in our home- to lighten it up and incorporate pieces that we had bought from Ethan Allen when we initially moved in 20 years ago. Her ideas are gorgeous and we cant wait until everything arrives and she puts it all together.
This is the second time I have worked with Dawn Porter at the Ethan Allen Design center in Alpharetta. Dawn did a great job showing me options for my dining room and helped pick the perfect set and fabrics for the chairs - way easier and faster process than I expected. Dawn had previously designed a living room for me - came to the house and drew up a detailed plan with various options. Now the new dining room finally coordinates with the living room! Id highly recommend working with Dawn. Thanks!
I couldnt be happier! I grew up with Ethan Allen furniture and continue to buy quality pieces that will be in my life for years. Not only did Jenny Delara help us to find the right furniture to furnish open spaces in our home, but she helped us to build a better layout for our current furniture. We pop in to the store every once in a while to see whats new, and its always nice to see Jenny and the other friendly faces in the Alpharetta store.
My experiences with Ethan Allen have been great! I have gotten expert advice about quality furniture and with window treatments. The designer, Kathy, has been wonderful in assisting with furniture choices and placement. I have also been pleased with the care taken in furniture delivery. They have also been excellent in making something right that might have been a concern.
Went to get a dining table felt completely unwelcome, not a single salesperson acknowledged yes looked around for 15 minutes no one bothered to talk to us, while every white customer had been acknowledged. I cannot believe in this day and age they would treat customers the same way, Went to the store next door and was greated upon entering to bad they lost a client for ever
Jenny Delara is an interior designer in the Alpharetta showroom and recently counseled us on some fabulous ideas for our home. She listened extremely well and recommended solutions that would work for our budget and aesthetic. Very friendly and personable - she created a fantastic experience for us. And she gave us some great ideas that we had not considered. All in all - extremely happy with her advise and her demeanor.
Quality furniture. Quality Delivery. Quality Service.
I was impressed with the quality and detailing of the furniture in the store. I love that the pieces are crafted in the US and except for a specific line, are custom. On my last visit, I made the best decision ever and asked for help from a designer. I was paired with Alan Serrano who spent time asking me questions about my family, our space, and our style. He walked the store with me showing me pieces, getting my feedback and adjusting his suggestions. Later that day, he came to my house to take pictures and measurements. A few days later, he invited my husband and I to come to the store to view the pieces and fabrics he had selected on our behalf as well as back up options in case we werent thrilled with his first picks. Alan completely NAILED IT! He presented us with several 3-D drawings of our space with the furniture selections placed in the rooms, then helped us envision the effects with the fabrics and trimmings. He helped us feel like we were making educated decisions on our investment. In less than a week, he helped me (us) solve the design dilemmas I have been pondering for nearly four years! I am truly grateful for Alans guidance and look forward to having a space that is calming and inviting that my family will love to spend time together in. I know we will enjoy it for years to come.
I could not be more pleased with my Ethan Allen experience. My husband and I were remodeling our basement and needed to create a space that was multi-functional incorporating an office, gym and entertainment area. Our designer, Paula Cicciarello, went above and beyond in helping us. Her design was fantastic. She knew just what we were looking for, she really listened to us and found everything we needed to complete the room. She was mindful of our budget and worked with us in every way, even coming to our home to take measurements and see what our needs were. Her most brilliant idea was to reconfigure the way the room was going to be set up. We had never even thought of her layout before, but when she suggested it, it made so much more sense than our original idea and made the traffic flow so much better in the room. The quality of Ethan Allens furniture is truly remarkable. They were the only place that had an entertainment console to fit the dimensions I needed (I needed one that wasnt high). They custom designed my sectional couch to fit in my basement space perfectly. Even when the furniture was ready to be delivered before the floors were complete, they were able to put a hold on the delivery and work with us until the remaining remodeling was done. I am so thankful for their detail in every aspect of my basement remodel . It is now my favorite room in my house and I couldnt be more pleased!
Love our new furniture - perfectly designed by Jenny Delara (who was exceptional to work with)...which was also delivered by a customer-focused team. Wonderful experience overall!
This location is the best ever to me in U.S.Kathy is friendly and always listens to client’s voice and needs.I do not live in GA any more, but I keep purchasing Ethan Allen pieces with her.As long as I need something from Ethan Allen, I will keep her in mind.Also this store’s manager is awesome!
I love Ethan Allen, specifically John Roberts! John has an eye for fashion and a flare for color. John’s professionalism and demeanor towards his client base is nothing less than amazing. Whenever I get a chance to with John to purchase a few pieces, I thoroughly enjoy the journey.
Jenny Delara at Ethan Allen at Northpoint has been helping us with our new home. We are very pleased working with her as she is friendly and it did not take her long to understand our style and what we are trying to achieve in our home. She is willing to send samples and go over ideas and is extremely prompt. Of course the products that that we have received so far are wonderful quality and it is exciting to see our home come together. Thank you Jenny!
We really enjoyed the customer service and time spent with Jenny Delara. She was very thorough and gave us an unexpectedly good deal on what we were looking for. We will be back soon to furnish other areas of our home.
Please let Kathy help you with decorating. My experience with her is beyond extraordinary! She is the very BEST! She is knowledgeable and will go above and beyond your expectation!
We have been furnishing our home with beautiful Ethan Allen furniture for the last several years with the help of the Alpharetta store designer, Dawn Porter. She has the amazing ability to look at a space and choose the perfect furniture, lamps, fabrics, and accessories to create a beautiful and comfortable living space. She goes above and beyond to make her design fits your needs. She measured, used 3 D software, and preselected designs and fabrics before our meeting, making the process easy and efficient.We recently moved to a new home, and she helped us use many of the pieces we had already purchased and incorporated new pieces to complete the design. We love Ethan Allen furniture and appreciate the expertise of Dawn to create just the right design to make our home a place where we love to live.
Have purchased many fines pieces of furniture from Ethan Allen. There is such a difference in quality between Ethan Allen and most furniture stores. Well worth any wait and price difference. We used Kathy who is at the Alpharetta store. She did a great job in helping us to choose the right furniture for our home. Everyone at the store assisted us greatly getting our furniture delivered.
We start our journey with Ethan Allen 16 years ago, we moved very often so we are always in need for different pieces of furniture. NEVER disappointed, NO COMPLAINTS and if you have a concern about something, there customer service is excellent. LOVE LOVE there quality.
From start to finish, working with Alan Serrano at the Alpharetta store has been a great experience. He listened carefully as I shared needs to refresh my home. His input was so valuable and he matched my style with options to complete a cohesive plan. For future design expertise, I’ll ask for Alan!
Worked with Jenny DeLara at the North Point store. We were so impressed with her preparedness - when we arrived she had a table of great ideas ready for us. Also Appreciated her professional guidance as we made selections.Highly recommend working with Jennie
The quality of this furniture is for sure one of the best out in the market. We absolutely love our bed. Our white sofa thou is my favorite piece, it looks so steady and the fabric looks amazing. I will definitely go back to Ethan Allen.
Kathy Sadrzadeh has helped transform our home over the past several years, After living in our home 25 plus years, she has assisted us in furnishing and redesigning the entire first floor, which includes living room, dining room, master bedroom, kitchen and den. We always receive compliments on how beautiful our home looks and how every room flows. Kathy was so great and she captured what we liked in style and color perfectly. We could not have asked for a better designer for our home and we highly recommend.
A big shout out to Jenny DeLara. We’ve been working with Jenny the last couple of years and she has a phenomenal sense of design. We are currently working on the master bedroom and she suggested a beautiful custom comforter, bed skirt and pillows. She brought the finished product to the house and we noticed a flaw in the material. Jenny quickly worked to resolve the issue and my replacement comforter comes next week. This is the third room we’ve entrusted to Jenny and I constantly get compliments on the room design, furniture and fabrics. Jenny is delightful to work with, always gives you options and exceeds my expectations every time. Thank you Jenny.
Just purchased some furniture from Ethan Allen. Alan Serrano was the ultimate professional throughout the process. He patiently helped me find the right pieces. Came out to our home to make sure everything would be the proper size and color. I would use him every time I need anything from Ethan Allen. Thank you Alan.
I am pleased to write a review of Alan Serrano from Ethan Allen Furniture. We worked with Alan to select furniture for our new home. The layout of this home is very open and different from what we had in the past. Alans expertise was invaluable during this process. His design knowledge really helped guide us to making some beautiful selections. His familiarity with the Ethan Alan products is tremendous. We had a great experience and highly recommend Alan. It was a pleasure working with him.
I am pleased to review Alan Serrano:In my short time with Alan during a remodeling project, Alan showed exceptional understanding of Ethan Allen fabrics and furniture. He was always busy in the store but took time to answer my questions, and was always willing to help when I stopped in without an appointment. Alan has a passion and flair for design. He is very professional and thoughtful in his ability to take my project a step forward. I am impressed with his communication skills to express his ideas clearly without usurping my own personal style. Alan Serrano... a very good representative for Ethan Allen.
I have been working with Dawn Porter at the Alpharetta location for several years and she does an amazing job. Dawn listens very attentively to what you like and then translates it into something both functional and beautiful. I highly recommend her!
I cannot say enough great things about Alan Serrano. This was the first time that we needed help designing and picking furniture for an entire room and he guided us through the whole process. He also came out to see the space the same day that we came in so we were able to complete the process that day. What I also loved about Alan is that he was so thoughtful about what pieces we already had in our house and he tried to incorporate those pieces into the new design. He was so knowledgeable and patient with us and I am so grateful that we found him. If you need help finding one piece or designing an entire room, Alan is the perfect person to help!
I am a first time buyer of bedroom furniture. I was nervous about the process. But when I met Alan Serrano, he put me at ease and walked me through the entire process. He came to my house and measured my room and help me with design tips. He showed me the pieces that would look good in my space. He was truly awesome! I’ve never had a salesman that was so caring, knowledgeable, and willing to make me happy with my purchase. I highly recommend using Alan! He is fantastic at what he does. My experience was great!
Jenny Delara did a fantastic job of guiding us to find just the right sofa. She is not afraid to tell you when something will not work for your home. Excellent interior design skills. We love the sofa and are sold on Ethan Allen quality and customer service. Delivery service was excellent too.
I worked with Jenny for over a year, both during construction and post construction. She was great to work with, almost immediately picking up on my style. Jenny suggested things I would have never even thought of. We worked on furniture, window treatments, and bed linens. The place looks great and I have gotten so many compliments on her work. Without a doubt I would and will work with Jenny and Ethan Allen again.
Our experience with Dawn Porter at Ethan Allens Alpharetta location has been an excellent experience. After reading Dawns bio, we used her for the in home design service. She listened, she understood, she took notes, measurements, and pictures. A short time later she made a presentation with potential selections, and helped us with our final selections. We are now waiting on final delivery. Working with Dawn made it easy and enjoyable.
I am happy to write a review for Jenny Delara.We walked into Ethan Allen and Jenny asked us what we were looking for and could she help us. I brought samples of our fabric from our 2 chairs and a sample of our braided rug. Also, pictures of sofas we liked.Jenny said she knew exactly what we would like. She showed us the Bennett sofa (which we loved) and samples of fabrics. We fell in love with the Marcus Navy fabric.Jenny was not pushy like most of the stores we visited. She was very knowledgeable about Ethan Allen furniture/fabrics. My husband said she made it the best shopping experience for furniture he has had.We cant wait until our new sofa arrives.We would definitely recommend Jenny.
Jenny Delara exceeded our greatest expectations in helping us to plan and order furniture for our den. She came to our house with pictures, materials and lots of great ideas! She thoughtfully asked about our likes and needs, and presented us with several options. She pulled it all together and now we have a gorgeous, light-filled den that is so relaxing and meets all our needs. Jenny was professional, fun and a joy to work with. We will definitely use her again for future projects!
We love our new dining room furniture! Alan Serrano was wonderful to work with. He brought the samples to our home for us to see them in our space. He kept us updated on the progress of our order. Alan will be the first person we call for our next furniture purchase.
Jenny Delara has been terrific. I am looking for chairs to go with a Hartwell sofa we purchased a few years ago. Jenny immediately gave me five creative, interesting and helpful suggestions. I have appreciated her follow up as well. Im impressed! Nicely done, and thank you, Jenny.
If you want great design and great service youll want to work with Alan Serrano. My wife and I met Alan at the North Point Parkway Ethan Allen showroom in January. We were looking to furnish our living room after remodeling our home. Alan was great to work with and has a real talent for listening to our needs and picking pieces that made sense for our living space. Not to mention, a great eye for picking elegant colors, patterns and materials that complimented our remodel. Our experience with Alan in January was such a success we asked him to design a keeping room off of our kitchen this July. My wife and I cannot wait to live in another one of his wonderful creations. Thanks for all your help Alan! :-)
Very nice people. Great interior design advice. Jenny Delara was super nice and have a wonderful taste when it comes to decor and color matching furniture.Just a bit delay in deliveries. Wish it was faster.
I am a furniture geek! Whether it is a high end store like Ethan Allen or not, if it is beautiful and well made I LOVE IT!! I grew up on Ethan Allen furniture and am happy to have incorporated that tradition in my home with my own family. If you are near the North Point Atlanta store you MUST ask for Paula Cicciarello! She is an incredible Design Consultant. She is awesome at listening to what you know you want and using her designers education and eye to expound on your dream room or piece. She does it all with a smile and you dont feel pushed or pressured at all! We love Ethan Allen furniture, working with Ms. Cicciarello was icing on the cake!
Jenny DeLara is a wonderful designer. She has been our EA Designer for the past 5 years and we have been EA clients for over 25 years.We really enjoy working with Jenny. She has a great personality and makes the experience enjoyable.. No matter the scope of the project, Jenny has listened to our desires, respected our budget, and incorporated our current EA pieces into the overall design plan. She also takes the time to explain how things will work or not.. Greatly appreciated all the service she has provided us.
My name is Kathy Lafferty from Cumming, Ga. I have done business withEthan Allen for over 50 years. I have worked with many designers in numerous states. Kathy Sadrzadeh has been one of my favorite people to work with, she has the knowledge and experience. She came to my home,she ask questions and listened to my answers. She made the design process an enjoyable experience and one I was happy with. She was there when installations were made.I have had many compliments on her work.Thank you !
From our fantastic designer Dawn Porter, to the nice gentlemen delivering our new beautifully crafted furniture, we had a great experience start to finish. We bought a new home with a different style from our previous home so we needed some help pulling things together. My husband strongly believes in high quality American made furniture, furniture that will last us a long time. We have always known Ethan Allen to have a great reputation. We were so grateful to have met Dawn Porter the day we walked in to browse around. Dawn was so gracious to help pull 3 rooms together for us. She came to our house to do some measurements and to also see our style. We were looking for something stylish and classy yet something yet fun. Dawn nailed it! The patters, the colors everything worked perfectly with our style. There isnt one thing I would change about what we ordered (leather chair and ottoman, sofa and ottoman, dining table, kitchen table, 4 side chairs, 4 arm chairs, 2 rugs, 2 throw pillows and a bench for the dining table). We love it all! And it all came in the time frame they told us. No delays. Smooth from start to finish!
Edit: I returned the table and bought another Ethan Allen table which is very good.Original Review:They make stuff up out of whole cloth.I had gone to the Ethan Allen at North Point to buy a certain table and had inadvertently left my phone at home.At the store, I saw another table (floor model) on final sale and, after asking a few questions, decided to buy it instead. I did not have my phone with me and relied on the staff to answer my questions.The table in question was the Lenox Trestle table.1. The list price was $1699.2. The floor model was on final sale for $865. No warranty.3. I asked where the table had been made as the tag did not say, and the man at the reception desk looked it up on the internet and told me Vermont. (The only reason I shop at Ethan Allen is to buy American-made furniture).4. The designer or sales lady said the table was on final sale because the model was discontinued.5. After buying it for $865, I was told that the tables actual price was $758 and that they would refund me the difference.When I got home, I looked up the table on the internet and found out the following:1. The list price is $758 (for a new table, not a floor model).2. It was on sale (just a regular sale) for ~$606 (for a new table).3. The table was made in Indonesia.4. The table is in stock and continues to be sold by Ethan Allen. The model is not discontinued.5. The table is sold under Ethan Allens typical limited warranty.If you choose to shop at the Ethan Allen at North Point, verify every single thing yourself.
Alan Serrano is absolutely one of the best Designers you could ever work with. His knowledge of all Ethan Allen products is outstanding, and his insight into your design needs is impeccable. In addition to Alans expertise John the Store Manager has always been warm and welcoming, and answering all our questions. You cant go wrong with Ethan Allen, we have been loyal customers for the last 30 years and will continue our relationship with this top notch company. Thanks for exceeding our expectations over the years - Frank & Lynelle
We are extremely satisfied and happy with how our room turned out. Alan Serrano is hands down the best designer we worked with. His recommendations regarding the most comfortable chairs for our room and all the other accessories to go with it were amazing! Thank you Alan we look forward to working with you in the future as well.
I ordered an outdoor furniture set in February. To this day, I have no couch but they have my money and nobody is returning my calls, texts, or emails with an updated delivery date as I was told these would have been delivered end of May. In the beginning, the service was great and I continued to buy more furniture from them, but now the service has taken a complete 180 and there is no help to find my missing furniture. Would appreciate if someone could reach out to me ASAP to fix this.
Alan Serrano from Ethan Allen in Alpharetta is just fabulous! He completely transformed our family room. Everyone that sees it says how much bigger and brighter it is, even though we have much more, larger furniture now. He is super easy to work with, always prompt and works with your ideas and real-life use in mind.
My experience with the Ethan Allen store at Northpoint was outstanding. I was a customer ready to purchase. Three competitive stores in the area were not attentive to me as a shopper. From the moment I walked in the door John Roberts was committed to helping me. He listened and offered advice, Before I left, he printed out reviews of the furniture I was interested in, and sent me home with a fabric sample. I returned the next day to complete my purchase. I returned a third time to take a photo of the chair that is being custom made for me, and Jenny Delara offered a paint sample for my wall and advice. From start to finish, the staff at Northpoint were exceptional in meeting my needs. I appreciated their customer service.
I visited to view beds. I am not happy that beds are so tall and mattresses so deep these days. I expressed my needs and the Salesperson was ever so sympathetic and took his time to show what was available. Beds are attractive, but not for me.
Still waiting for my last piece of my order but received my media center and chairs on Saturday and love them! The men who delivered them were polite and timely and made sure everything was perfect for us before they left. Jenny was very helpful in the store and helping us with our selection. My only disappointment was after our order was placed I didn’t hear anything about it unless I emailed and asked and was told the bookshelves would be released the following week. The chairs I found out were being delivered when I got the delivery confirmation by email. Jenny told us when we purchased she would be there for delivery etc but we did not receive any of that service after the sale. We were also told we would get regular updates didn’t get that either. 5 stars for the furniture though
From the moment I met Paula Cicciarello, I felt comfortable and trusted her judgment with space, color and style! She quickly knew what I needed and went that extra mile to find the right fabric for my chairs. Ive been searching for a long time, but came back to Ethan Allen, mainly because of Paula. Cant wait until my pieces finally come in!
Marion Simons made renovating the 16 year old home a pleasure and a success last spring. She listened carefully to our wishes to learn about our style preferences. Then she made perfect color, design, and product recommendations and suggestions that have resulted in the perfect home for our family. When we enter our home now, we are so thankful that we met Marion and followed her advice. She treated us as if we were her most special and important clients, even though our total purchases were somewhat limited. We were happy to return her this fall when our budget allowed us to choose and purchase additional pieces. She is the BEST!
My wife and I were more than pleased with the customer service we received from Alan Serrano. Alan helped us select several pieces for our new home, coordinating styles, materials, fabrics, and colors across multiple rooms. Alan went the extra mile to make sure we ended up with choices that fit our space and design direction and was great to work with during the entire buying process.Mark Robinson
Great merchandise, great designers. Helpful
I recently worked with Sam Corry and was very impressed with his design knowledge and creativity. He returns phone calls on a timely basis, listens well, and is very helpful and professional. If there is a concern or problem, he corrects it. Sam is a pleasure to work with and I highly recommend him for your design needs. I have purchased Ethan Allen furniture in the past and continue to be very happy with their quality.
Dawn was tasked with giving our family room a facelift which involved combining the newer looking furniture with older traditional pieces. She more then exceeded our expectations and it was a pleasure working with her. Looking forward to having Dawn help us with more projects down the road.
Ive been a Ethan Allen customer for years. Recently I broke a bed rail just prior to the start of COVID. I reach out Ethan Allen Customer Service and John Roberts responded. From start to the end of the process, hes been professional, polite and responsive. Exceeded my expectations!!!
As satisfied customer on a previous Family Room makeover, we returned to Ethan Allen when we needed new window treatments for our bedroom. As before, we requested our in store designer Kathy Sadrzadeh. She was fantastic- professional, friendly and responsive. I wasnt ready to completely redo the room, but Kathy helped me pick a wall color that will coordinate with the Hunter Douglas blinds we chose. I highly recommend both Kathy and Ethan Allen.
We had an excellent experience working with Jenny Delara at the Alpharetta Ethan Allen store. Jenny listened to us and designed a floor-plan around our familys style and usage of the room. She introduced new colors and elements for an updated look. Outstanding customer service and communication throughout the process from design thru delivery/installation. The quality and finish of the furniture is superb. Jenny visited our home to ensure that the pieces came together as planned and that we were happy with the final product. Her design expertise and attention to detail resulted in an outstanding Ethan Allen experience and an inviting family room that we love!
Dawn Porter has been a pleasure to work with. She came to our home to measure and take pictures and came up with a beautiful plan for our living room. She has fantastic taste and an eye for design. I highly recommend using her as your designer.
Working with Paula Cicciarello was amazing. She took the time to truly understand my needs and style when helping me find my new sofa. So happy with my purchase. She will see me again for that next great piece.
We had a great experience from the moment we walked in the door at Ethan Allen! Gail Marie Mercogliano was incredibly helpful from showing us different styles, teaching us a bit about furniture and being very patient as we made decisions. I love our sofa, 2 chairs, ottomans and the great fabrics! We will definitely be back!
I was having a technical problem and decided to have a live chat. Paula, the Designer I spoke with, was incredibly personable. I encourage anyone to use this helpful link in order to either have a design consultation or just answer some questions.
We have been Ethan Allen customers for over 40 years and for the last dozen plus years have been fortunate to have Sam Corry as our designer. He is not only a great designer, a total professional but also a wonderful person. We are very grateful to Sam for designing for us our family room, our newly renovated terrace level and our Lake House family room and kitchen. Ethan Allen is lucky to have Sam on their staff.Susan & Bickell
This has been a very enjoyable furniture buying experience. I worked with Lindy and she helped me find a sofa to fit my needs. I am so excited to receive the sofa and will definitely make future furniture purchases from here. Everyone, especially Lindy, was so pleasant to work with and I know Im getting a quality crafted sofa that will last many, many years.
This is my second furniture purchase at the Ethan Allen store in Alpharetta. They are always professional and I have been very very happy both times. This time we worked with Paula Cicciarello. She was wonderful and provided not only help with picking out our furniture but came to our home and did a floor plan showing how to arrange it in our home. She was amazing!
Sam Corry our design specialist has been awesome to work with. He came to our house, listened to what we were looking for and came up with some incredible design elements for our family room and kitchen! From the fabrics on the couch, chairs and pillows to lamps and art. We are starting to receive our purchases now and I cannot wait to see the finished family room in a couple of weeks. Sams customer service has been incredible!! Thank you Sam for all that you have done for us.
We have known and worked with Ethan Allen and our stylist, Jenny Delara,for years!! Ethan Allens quality is unmatched, and the company carries with it such rich American history - we are proud to shop there. Jenny knows our taste, lifestyle, and house goals.....and has helped us turn our house into a home. Being a long time EA customer rocks!!
I met GailMarie in the store and explained what I liked and was looking for. She patiently listened to my needs and directed me to several options that I loved. She quickly was able to put a design together that made sense and flowed with my living room. She came to my house, measured and gave me additional insight on sizes, colors and schemes that would work and that I didn’t think of. The next day she had a computer-generated layout of everything discussed. It was exactly what I needed to feel comfortable moving forward. I would highly recommend GailMarie for and home project you may have. She takes the time to listen to you and is extremely easy and pleasant to work with. Without hesitation, I would think of her first when doing my next project.
We have worked with Jenny for many years. She has designed our redecorating of the den, living room, dinning room and master bedroom. Everything from paint color, drapes, shades, rugs, wallpaper, case goods, lighting and upholstery. Jenny understands our taste and we have always been very pleased with her recommendations. Thanks Jenny!
Finally we have a room that welcomes and warms the heart! Jenny Delara helped us finalize our design with two beautiful couches surrounding our fireplace...and was able to pull in our accent chairs with pillows, tables and rug. We went from 3 ppl enjoying a TV to 10 by just reconfiguring the room :)
We built a new home and needed to furnish every room. Sam Corry has done a wonderful job selecting furniture, rugs and décor. We are so impressed with the quality of the furniture and the way Sam put it all together was amazing. We couldnt be happier. And Sam is such a delight - he makes the whole process fun.
Dawn did a great as designer. I purchased a lot of pieces and she did an awesome job ensuring they coordinated with my large room and brought the right style. It was very easy - she came out the next day and within 6 days we were meeting to go over the pieces and colors and finalize the purchase. The delivery teams have been remarkable - on time, courteous and very professional.
Alan Serrano took all the stress out of shopping for furniture. With all the other issues involved in relocating, I dreaded the shopping for new furniture. Alan let me avoid that by laying beautiful, coordinated furniture which resulted in a one stop solution. Alan sized up my needs perfectly and I developed a complete trust in his good taste and judgement.
My husband, and I, have worked with Jenny DeLara at the Ethan Allen Design Center in Alpharetta through the years! Jenny, has assisted us with with furniture, fabric selections, room layouts, and more. She is extremely professional, proficient, and pleasant! We always enjoy working with Jenny!
Jenny is just the best! An eye for detail and a great decorator sense. The furniture, whilst pricey, is a good value for the quality. This is furniture that will last.
I love the Alexandra bed it is just what I imagine. It all came to gether with the help of Marion Simon my wonderful consultant, thank you for everything. An the wonderful delivery team. ...great job guys! !!
I recently purchased 6 dining room chairs, as well as a swivel family room chair from the Roseville Ethan Allen store. Pam Anderson was my designer, and she did a outstanding job! She came by my house to look at my space, got a feel for my style and ultimately pulled together a illustration to help me see how the new pieces would look together. After sitting on many chairs, I choose the Olivia chair in a rich velveteen berry color, and a beautiful exotic fabric for the Wes swivel chair for the family room. She also had some suggestions for pillows and a accessory piece or two. It was a fun experience, and took the pressure off me trying to find the “right” look. Using a designer is the way to go, in the end you save money by not making mistakes and you don’t overbuy as well. I am confident that my furniture investment will pay off in complimenting my current pieces and pull it all together.
Weve loved Ethan Allen for 30+ years and know we can expect excellent quality and service. Thanks especially to Jenny D. for your decorating advice and expertise as we choose new furniture pieces for our home. Its a pleasure working with you!
We purchased several pieces of furniture at the Alpharetta Ethan Allen this year. Jenny Delara went all out to help us while not pressuring us in any way. She came to our new home and did measurement, brought material samples and made great suggestion. I would absolutely recommend anyone to work with her and this store.
Great job all around. Lovely furniture, delivered promptly. Perfect!