user
Atlanta Mobile Hearing Services
5455 McGinnis Village Pl #104, Alpharetta, GA 30005, United States
Appearance
Atlanta Mobile Hearing Services
Comments
Pa
Review №1

We went to see Gary about repairing my moms hearing aids. Unfortunately, Gary didnt service Starkey hearing aids but he was tremendously helpful in calling Starkey to get the warranty information on her aids and he gave us the names of other providers who might be able to help us with service. We really were so lucky to have met Gary who gave us such great customer service even though he couldnt help us with her hearing aids. Thanks so much Gary. We were so pleased to meet you and would certainly recommend you to anyone looking for hearing aid services!

H
Review №2

I went to Doug for my first set of hearing aids about 4 months ago. He was very thorough and organized, friendly and professional. He explained a lot about hearing loss and hearing aids, demonstrated how to clean and care for them, how to insert them, etc. He made sure I left happy and without questions. At the follow-up appointment he made a few simple adjustments to make the hearing aids fit better (to keep them from working their way out of my ears). I havent had any problems with them and am very pleased. Doug knows his stuff and I highly recommend him.

Ja
Review №3

I cannot say enough good things about Doug and Atlanta Mobile Hearing. I came in expecting to pay my portion of a nearly $5k pair of hearing aids. I was positive I needed them. Turns out I didnt! Doug took his time checking me out, asking lots of questions about my experiences, and tested my hearing with the box/headphones. What he discovered is that my ears are working exactly as they should be...but my brain isnt interpreting the signals properly. Doug could have easily sold me those hearing aids and Id have never been the wiser. Instead he insisted that I see an ENT to get to the root of the problem. Such kindness, professionalism, and ethical behavior is so rare these days. Thank you, Doug!

Lo
Review №4

This was my experience with Douglas at Atlanta Mobile Hearing. He was very professional and well presented in his delivery of information.After hearing test he explained my hearing problem, which I was never told when I purchased my first hearing devices.He is a expert in his field.

Ba
Review №5

I was directed to Atlanta Mobile Hearing after pursuing a new hearing aid to possibly help my neurosensory hearing loss. After meeting with specialist, Douglas Garbart, I was given an audiogram test. Mr. Garbert then sympathetically explained to me why my hearing loss is not amenable to any type of hearing aid. He could have given me false hope and fitted me with a device as others had done, but instead, he was gentle and truthful with his response and suggested ways in which I should manage my own loss. I appreciated his honesty and mannerisms and know that he would be the same with any potential clientele

Di
Review №6

Doug is exceptional in working with people with hearing loss. I was just fitted with my first pair of hearing aids and was fortunate to learn so much about them from Doug. He is detail oriented and very patient. I left the appointment very confident knowing how to adjust my new hearing aids for different situations.

Ci
Review №7

Douglas was very knowledgeable in determining my needs for a hearing aid. He was very thorough with instructions on how to properly clean and maintain my device. His use of graphics helps you understand the reason for hearing loss and how it affects your interpretation of words. Hes highly recommended. Im very satisfied with my device, as well as service.

Ri
Review №8

I recently had to face the reality of hearing loss and its impact on my work, my family and friends. It was an example of the tipping point going in the wrong direction. I turned to hear.com to learn about their approach and that led to an extended phone interview (50 minutes). I appreciated their informative and candid performance. The best news is that I was referred to Douglas Garbart, an Audiologist in Alpharetta.Doug is completely focused on the clients case. He is thorough in every way, an excellent communicator explaining the results of the of the hearing test and encourages any and all questions. Doug is amazing!The technology in my hearing aids is leading the pack and Doug made sure the fitment is exactly right. This combination turned out to be transformative in my life. And I am thankful for that.Five Stars, without any doubt!

Sa
Review №9

Doug was wonderful. I am so very grateful he is providing this service and doing so with solid expertise and humor (which I appreciated). My mother was not able to leave her home, or bed for that matter, and Doug handled her with great patience and provided her with the perfect product given her situation. I cant recommend him highly enough.

Do
Review №10

Ive taking my 87 year old mother to a few earing aid specialist, with no reason to write a review about them. I was delighted to find and work with Doug. He is very knowledgeable about hearing, and taught me a lot in just the first meeting. We did purchase the hearing aids, and mother is so happy with the results. She told me these were by far the best hearing aids she has ever owned. Doug worked with my mother, and never rushed her. This a wonderful experience and I hope that this will help others make the first step to hearing again. Thank you, Doug for all you do!

Ma
Review №11

Douglas Garbart, was very clear, polite and patient with my father. He explained everything to make sure we understood the aids.How to take care of them what to expect. I highly recommend him. He knows his product.

Sc
Review №12

This was the best hearing test I have experienced. Doug also explained how hearing works with great detail and a large digital image of the ear. He was straight forward and shared the results of my hearing test graphically and explained everything. I would definitely recomment Douglas Garbard for having your hearing checked prior to engaging in hear aids!

Mi
Review №13

After years of frustration with the h/aids I got in NY I knew Id do better here as soon as I met Doug. He was very patient and explained aspects of my hearing deficiency I was totally unaware of. Our first visit lasted almost 3 hours as he methodically administered tests and explained and illustrated the results. I was fitted with Signia aids and after 2 months I am completely satisfied with the devices. My follow-up visit with Doug was nothing more than a review of maintenance. Excellent product and outstanding service. I recommend without hesitation.

Ma
Review №14

Had an excellent experience with Doug fitting my mother for hearing aids. Spent the afternoon answering all our questions, addressing our concerns, and simplifying all the technical mechanics. If you’re loved one needs someone to really listen and help them Doug is your guy.

Iv
Review №15

Doug was very nice and knowledgeable. He was very helpful and put me at ease. He was also very detailed and explained everything in such a way that made it easy for anyone to understand. Will definitely be going back for future service and needs.

Ga
Review №16

Doug was great! He conducted my hearing tests, showed me and explained the results. I was fitted with the in the ear device that I wanted. Everything was done in a professional and courteous manner. During the initial test period we meet and he conducted alterations to my devices to make them truly unique to my needs.I would highly recommend Doug now and in the future.

Da
Review №17

Doug was extremely helpful through the entire process He explained how the hearing aids work and then went through the options on the ap. I have been wearing these hearing aids for a week and they are great. I have been adjusting them for different environments and they do just as was explained. I have showed them to a friend of mine and I think he is interested also.Again thank you again Doug

Ro
Review №18

In our first meeting Doug explained that he is, above all, a technician.I have worn hearing aids for 40 years; I have never had a better technician!His knowledge is amazing; his ability to zero in on my needs was incomporable. I highly recommend Doug to anyone in need of hearing aids, as you will not find a better person to deal with.

Ur
Review №19

Doug gave us very good service and help me with my hearing aids

Du
Review №20

Doug did an excellent job with my hearing aid fitting. I would recommend him to someone else, he has an almost ungodly amount of patience.

Ro
Review №21

Always available very knowledgeable

d
Review №22

Douglas did my hearing test last night. He was very informative, clear and pleasant. I feel he gave me excellent advise and I would highly recommend him to my family and friends. Thanks Doug! D. Fields

De
Review №23

Doug was very good with my 92 year old mother who has dementia. She is very pleased with her new hearing aids and we are too. We would definitely recommend Atlanta Mobile Hearing.

Li
Review №24

My experience with Doug to get my new hearing aid has been extraordinary . I feel like sometimes I don’t even have them in my ears and fit was very important to him. Any questions or problems that I’ve had I’ve been able to get him on the phone and things are quickly corrected. it’s been a very nice experience And I would really send anyone to him if they were in the looking for hearing aids.

Be
Review №25

Doug did a excellent job testing my hearing and set up new hearing aids to what I needed to be able to hear people talking clear . this is something I was unable to do for a long time..I would recommend his services very highly and would not hesitate to call if I ever need adjustments on my hearing aids..

Fa
Review №26

Please if you want the best, professional and knowledgeable hearing aid specialist, do not go anywhere but he Atlanta Mobile Hearing Services. I purchased my ReSound Hearing aid previously from another company, after being assured there was going to be excellent service as follow-up. Did not happen. I learned more from Douglas Garbart in just a few hours than from my many contacts with my former hearing aid specialist. Remember service is what you need to be focused on, and with Atlanta Mobile you will get inhome service from this professional. I am learning that most hard of hearing people that do not adjust to their device is because they do not either have them programmed correctly, or just not having someone factory trained to help them through the process of adjusting (and trust me there is a learning curve). So just call Douglas. You will be glad you did. I will be calling Atlanta Mobile for all my future hearing aid purchases. Happy hearing. Faye 11/2020

jr
Review №27

Doug is excellent. He is extremely thorough with his explanations making you feel very comfortable with the knowledge of the equipment and the fit. He is also mobile which makes is very easy when scheduling appointments. Would definitely recommend him to all. Excellent service.John

Na
Review №28

Doug Garbart was our representative. He did an excellent job explaining everything to my mother even though English is her 2nd language. I can tell he has a lot of experience working with the elderly. He has a kind demeanor and a ton of patience. Would highly recommend him!!!

Pa
Review №29

Wow! Doug was awesome. He took the time to walk me through how to clean my 89 year father-in-law’s hearing aid. Saved me a bunch of money and time when no one else wanted to take the time. I will definitely use him when we need help in the future.

Da
Review №30

I cant say enough about the excellent service that I got from Douglass. He will go out of his way to make you happy.

Gi
Review №31

I contacted Atlanta Mobile Hearing a few weeks ago to be tested for hearing aids. Doug called and came out to my house within a day or two. He is very knowledgeable and competent. He came out once to test my hearing and help me select and order hearing aids. They were delivered to him, and he had them programmed and delivered them to me within a day or two of receiving them. He was very patient with me when explaining how to care for them and how to put them in my ears. I had several questions for him at that point and he answered each of them. I called him a few weeks after receiving them with a couple more questions. He quickly offered to come back out and was at my house the next morning. He didn’t seem to mind at all showing me again how to clean them, and to him, there was no such thing as a silly question. I would highly recommend Doug.

Br
Review №32

Doug is very awesome! He explained everything from 1to 10. the show me how to work the product perfectly and how to work theappappthe ABS and how to make the app work

Ja
Review №33

I enjoyed the hearing exam I learned alot about sounds and why I cant hear certain ones and he saved me alot of money by being honest and referring me to try my Va benefits before spending thousands of dollars

Be
Review №34

Doug is the best. My mom has had several sets of hearing aids and phonak are the best. Doug is very patient and explains everything so you understand. We live 50 miles away but he is so worth it!!!!!

Ri
Review №35

This was my first time working with Mr. Garbart. I previously had hearing aids from another manufacturer and was not pleased with them. I received a free extensive hearing test from Mr. Garbart and he was very helpful in helping me choose my hearing aids. I discovered the Signia Brand and the excellent quality of the hearing aids. Mr. Garbart was professional and a pleasure to work with. I have referred my brother to him for an exam. I highly recommend Mr. Garbart and Atlanta Mobile Hearing if you are needing hearing aids. You cant go wrong!!

Je
Review №36

Exceptional service! Doug performed a hearing exam on a friend yesterday. He was professional and patient explaining everything and answering all questions. I would highly recommend Atlanta Mobile Hearing Services.

Da
Review №37

I was always saying What? Say that again, I didnt hear you!Doug came to my house tested me, gave me many options, explained everything that I need to know. I purchased hearing aids. He came back to deliverer them. He spent 4-5 hours teaching me all I need to know. I would buy from him again. I am very happy with Dougs service and his knowledge.

Il
Review №38

It was excellent service Doug. Found out a lot of things, which I didnt know before. Most important he was absolutely honest about every detail. Thank you!

Ja
Review №39

Doug has provided excellent service and continuous followup. I have always learned a great deal about this everchanging technology after meeting with Doug. His knowledge and willingness to share that remains a benefit to me. Great job.

Ca
Review №40

Great service and thorough explanations of how to get the MOST out of my hearing aids. Thank you!

Je
Review №41

Took the time to explain the process and results. No pressure. Suggested hearing bad enough to see ENT. . If we buy hearing aids well be back

Me
Review №42

Great service!! Convenient in home testing.It has truly changed my life! Thanks Doug!

fo
Review №43

My time with Doug was educational, I learned a lot. I would recommend him to anyone.

ke
Review №44

I’m very happy with Douglas and the job that he did I would recommend him to anyone.

Jo
Review №45

Doug gave me a very thorough exam, the information was comprehensive I enjoyed my visit.

Ha
Review №46

Douglas is very knowledgeable and patient with his evaluation. Would highly recommend him

Ga
Review №47

Doug did a great job, I learned alot! I would recommend him to anyone.

Sh
Review №48

Doug did an excellent job I highly recommend him.

An
Review №49

Doug was thorough and personable and I would recommend him highly, a nice guy!

Bo
Review №50

Greg was great about explaining everything and Makin sure I knew all the funtions. He was patient through and made sure I was satisfied

Ma
Review №51

Doug was thorough, pleasant and patient.

Information
6 Photos
51 Comments
5 Rating
  • Address:5455 McGinnis Village Pl #104, Alpharetta, GA 30005, United States
  • Site:http://atlantamobilehearing.com/
  • Phone:+1 404-468-0307
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations