These Folks are ALWAYS SOOO HELPFUL! Despite Im one of the last ones in there, frantically looking for what I need, As kind and polite as anything they, they must see the look on my face, cause they step right in and grab everything i need with out hesitation even suggest I take a picture send it to my boyfriend, just to be sure I have the correct items, Allowing me to act like I know what I was really talking about!To all of you,... Thank you!! You guys AWESOME!
The fork lift driver in the back of the store was very polite very nice young man.Very helpful
Great store for the convenience of not having to go all the way down the mountain to a big city hardware store. Unfortunately, they didnt have everything I was looking for. However, when you live in the mountains you may need to improvise. Which I did. Clean and courteous store. I will definitely go back when needed.
Excellent customer service, they helped me find everything I needed, and they had everything I needed without me having to drive all the way down to El Cajon
Had what I needed and hose seems like it is going to be a good one.
Never disappointed! Friendly service, great food and great drinks!
Quick, friendly service. I got exactly what I went in for and had a key made...I was in and out in no time!
Cant beat the location for Alpine. Might not have the most items as larger stores but its definitely convenient.
Always love the Ma & Pa feel of hardware stores. You feel like a person shopping for tools instead of a number shopping for tools
This location is in a strip mall in Alpine, CA. The convenience of having a hardware store next to a grocery store is great. Ace Hardware is a great place to shop for small hardware items - specialty screws, parts & pieces, etc. The staff is very courteous & helpful, will be there for you until you find what you need and/or assist in sourcing it.
Customer service was great. The youth working there, are very friendly, interactive and informative. They look happy and proud to be there. Im so glad I am seeing this in most of the youth who want to work. They are what makes America Great! Great Job!
Paint guy was friendly, and able to answer all my paint questions. He helped us choose the paint for the project.
This store has a lot more than you might imagine. Stihl, Craftsman, Igloo and Yeti products.
Theyre great!
Outstanding service by Omar. He helped me pick out the locks I was looking for and cut the extra keys as well with courtesy and efficiency.
Folks, if my superior local hardware, has the rare cant help you try thing, requires a trip to town, this is my first and usually last stop
Ordered online and was able to pick up right away... Not even a wait at all!
Busy during noon hour during the week
Pleasant, Professional & Reassuring... Very Nice People
I was looking for a wall calendar. I thought maybe ACE Hardware might have one. They didnt but the employees were very nice and helpful!! Everyone was wearing face masks.
Great store. Limited only by how much space they have. Helpful happy employees. Always a good experience. Thanks
Great little store. Very nice and knowledgeable staff. Thanks.
The customer service here matches the Alpine, CA community. Friendly and helpful.
Well stocked and super friendly folks to help you.
Nice sized and well stocked should do the trick for your quick stop.
Always well stocked, I know when people walk in and see a bunch of teenagers working they think oh boy, I have read some other reviews but disagree these are very friendly well informed teenagers . I actually look forward to going to Ace, saves me a long ride to Home Depot.
They had everything I was looking for so I give it four stars.
They had the items I went there to buy. The customer service was excellent. I would highly recommend this store.
Ace is the place with the help of hardware man. (and sometimes the ladies help also)
Friendly, helpful employees. And a clean, welcoming store.
Friendly people, decent prices,and good selection of products.
Open early and great selection on tools etc..!
Staff is friendly. The store is small though and limited on what they carry. Its a convenient store for a quick tool or nut and bolt but its not a large tool mart. Is also a little pricey as are most shops in Alpine.
Glad they are beginning to keep shelves stocked again. For awhile had to wait 1-2 weeks.
Very efficient in and out had everything I needed.
Very helpful!!! Helped me get my wheelbarrow going. I couldnt have done it without them.
You typically find Ace Hardware in smaller towns and its everybodys go to place when they need something I dont want to drive to one of the big box stores. I expect to pay more for the convenience Im not having to drive to a Home Depot or Lowes. Forget about buying Lumber there but if you need screws nuts bolts and such theres a fine selection. The local Ace Hardware management team ensures that there are plenty of staff to help you find what youre looking for. Of course the selection isnt as big and many times I still need to drive to the Big Box store but they do have a nice selection for their size
Great service! Good decent amount of products. Im impressed with theyre always here when I need anything. Its like a Home Depot right outside my house.
Nice customer service. Easy pick up
The best in Alpine
Had an issue with a Stihl trimmer (Which I purchased from this location) and the service I received was incredibly good. The service team kept me in the loop and worked with me through all the warranty issues and went above and beyond to make sure I was taken care of. Special compliments to the service manager, CJ, who made sure the issues were 110% resolved. With all the stress and issues of the COVID pandemic, it was really great to see customer service still shine at a local retailer. Thank you Ace. You really are the helpful hardware place.
Friendly, helpful associates, decent prices and they had everything that I needed. My favorite hardware store!
Everyone is always helpful...
Living up here in Alpine, CA, this little store has most of what I need for routine fix-it type home maintenance. All the staff are very helpful. Their prices are mostly competitive and it beats running 12 miles down the hill to save a few bucks.
Courteous and easy to access products. Very helpful.
Nice to have a hardware store in east,East, County. Price difference offsets the fuel to go down the hill
Stoked they had compost!
Our local Ace is full of needed items and friendly, helpful people to find whatever you need. Great gift ideas too!!
Awesome staff!
Very friendly and helpful staff. Large inventory of products. Nice not to have to go down the hill.
They dont support the same programs that other Ace Hardwares do so we drove up there to give to the miracle miles and werent able to
Good selection and friendly staff.
Ace Hardware in Alpine has a good selection of what you might need for your project and their prices are competitive. Its much better than driving all the way to Home Depot in El Cajon.
Employees are very helpful and knowledgeable!
They have a decent selection, although for some things, such as lumber, you have to head down the hill to home depot. My experience with the staff varies, from awesome to arrogant, depending on who you talk to. There is an older gentleman that I always seek out, as he is definitely awesome. The manager, a kid who acts like he knows everything and anyone else is an idiot, should not be employed at all with his attitude, both towards staff and myself. Put the older gentleman as manager and let him hire and fire and I am certian my review would go from 3 stars to 5 stars. Customers are to be treated with respect, not contempt!!! *edited for spelling
Excellent floor staff. Willing to help older folks such as myself. They never let me down.
It took a little bit to find somebody for some help but after located somebody it was fine
Just talk to David or Tim. Theyll take care of you
Very nice store. Quick to assist 😊
They have a little bit of everything. Saves a 20 mile trip down the Hill to the big Box store.
Great customer service.
The employees are always to help out.
Great hardware store and a very convenient location. Staff is friendly and very helpful!
Lots of items, great varierty . Fun store to wander through or shop for a specific item.
Handy place to get items for home repairs n fixing small projects.
Solid pricing on anything you need
Everyone is very friendly and helpful. Clean, organized, easy to find what you need
Always helpful, pretty good selection, stocked well.
Good but very overpriced. Same 0.20 cent screw from home depot will cost you a buck here, but in a pinch they work.
I prefer great customer service and everytime I visit, always a friendly helpful face.
Did not have what o needed.
Very helpful and polite staff...clean and well organized store... a bit over priced but it beats driving down the mountain ;) otherwise Id give them 5 stars
Local resource helpful staff pretty well stocked
Rude and unknowledgeable. No wonder smaller hardware store are going out of business. They hire rude and unknowledgeable people. I wont shop at this stop again. Id rather take my business down the hill to Lowes or Home Depot.
This place has a little bit of everything and the staff is very helpful.
My Girlfriend Honey and I always go there. She actually goes more than I do for all the knick knacks. The employees are extremely helpful and very professional.
They are very helpful and they have everything!
Friendly, helpful employees.
Very nice employees, wide selection of tools
Good location and for nuts and bolts stuff like that limited selection on professional construction stuff and you pay extra not to have to drive into El Cajon
Great staff. Very helpful.
Good selection of hardware items. Found what I needed.
Always knowledgeable and helpful. They take time to ensure you leave with the correct material and tools for the job.
Should give vets a discount 7 days a week.
For a small store they have everything one needs. No need to go down the hill
Great place, good offers
Friendly svc
Good local hw store
Knowledgeable people who work together.
Ace is not always the place.Drastically under stock
They are always so nice and helpful
Great customer service
Horrible experience from a very young staff that makes no attempt to take care of customers.
They have a surprisingly large amount of what you would need, and the prices arent too high so it beats going down the hill if you only need a few things.
Awesome customer service!
Ok selection, High prices
Great staff always helpful
Tweaker girl said she would meet me in isle 3 as she continued dusting and never came but found other dusting opportunities
Great sales staff
Not a lot of experience however solid and they do their best.