This is the only Michaels in the area. We are normally happy with the selection and prices. Much better than other stores.Staff is very helpful and checked in on us a couple times during our visit.
I bought some super glue from this store and when I returned home, it was completely dried out. When I returned to the store the following day, they said they couldnt process a return on the material due to it being a open package.The real cherry on top however, as the fact that all of the same exact super glue appeared to have the same, crackled, dried out look on the rack. Which was about 7 bottles.Essentially, they are sitting and waiting to sell worthless glue to someone else. Then theyll have the exact same issue and solution: Theyll keep the money and speak to their manager about it.Youre better off going to the local Hobby Lobby, where apparently they actually double check their inventory to make sure its actually sellable.
This place has nothing in stock..shelves are empty. Walked in and right back out
If you love arts and crafts, youll love Michaels. Very helpful staff and friendly.
Great store for art supplies and the staff is very friendly and helpful. I started a custom art home business and the is helpful making suggestions for quality products.
Paint,crayons, glitter, and glue. All you artist Michaels is fully stocked. Lettering ect...
It always like a trip to your favorite beach resort shopping at Michaels. If my kids arent tagging along, I can can get lost in the store just shopping around and getting creative ideas. The workers are so friendly at this Altamonte location. Unlike Hobby lobby they still have coupons😉
Easy to find what you need and dont need haha.
Outstanding customer service, great selection of school goods among other creative hobbies.
I went in for frames. The staff was incredibly helpful and knowledgeable. They helped me find what I needed and what to do for the frames they didnt have sizes of. They also do customized framing!
I love Michaels. I have been 8n there quite frequently. I love that Kathryn remembers me. She has great customer service.
Were able to find what looking for easily (patrotic cookie cutters) Very nice display with several 4th of July items together. My friend and both picked up red, white and blue earrings to wear for the upcoming holiday.
In general Michaels has a solid selection of products, very general. Lots of silk flowers and party notions. Lacking in jewelry and beading selection, but overall a solid store.
I think this store is going out of business. Low stock on the shelves.
Staff is very knowledgeable. good place to shop
Clean, organized store. Was in and out with what I needed in a few minutes. Friendly staff.
Dosent fascinate me like it used to. It was great they had gathered my online order, tho.
We love going to Michaels! They have so many neat arts crafts, especially during the holiday season. More than likely you will find something for sale. It is also much appreciated how they are quick to help you. Great customer service!
I dont know what happened with this store, I still love Michaels Store but this particular store is like disorganized and look dirty.I prefer to go when I really need something, is not like before when I went because I like spend large time and enjoy.
Very happy with the service - the cashier helped me get a great deal!
Very disappointed with the store, theres not much on the self, and very few fall and Christmas decor.
Customer service was very helpful & pleasant.
Took me too long to find what I needed, because it was spread out in too many places.
Went on a Wednesday afternoon I loved the cashier, was in and out with a flash they have nice prices on glitter ink
The store was clean and the staff was friendly. I had questions regarding art supplies and they answered all my questions quickly and professionally.
Good value on yarn. You usually can find a coupon for added value.
Has all my needs as a artist for supplys frams and matting .
Always kind, helpful people.
Great staff. Always busy. Neat.
This location has a lot smaller selection than the one in Winter Park. I ended up grabbing something a bit different than what I had in mind due to not wanting to make another trip to the other one. Checkout was extremely slow and the store felt a bit dingy. Overall it was an ok experience. Not enough to never go to again, but Ill be visiting the Winter Park location for sure now.
Love looking around to see what open box items they have cause their prices are great
Great place where we always feel totally welcome and safe. The staff are awesome and they test is right and cant do enough for us whenever we stop in..... We highly recommend this place..... Practicing social distancing if thats a concern for you and your family
Always love michels. We get almost all my daughters art supplies here.
Quick service discounted for our non profit organization.
Curbside pickup is so slow compared to other locations.
Was able to find everything I needed plus a little more.
My shopping at Michaels todays was great! They had Valentines Day setup Easter set up, and St Pattys Day. So I got to shop early on all three holidays
The framing guy was great. I cant believe i cant remember his name right now. Sorry, I know your face and I will go to you directly
Helpful staff and good selection of items. There is even a small area of special effects type items.
Well stocked for those who love craft.
Shopping was fun wish they would bring their coupons back, the ones that were 40% off, they only have 20% coupons, and their beads collection got smaller😔
Horrible experience! Went to buy something for my wife and went to cashier to pay with a 100.00 bill and the manager named Barbra came up and said she could not take the money. Don’t not give me a reason. Why. I returned to my bank and exchanged it. Barbra made a scene and made me feel like a criminal. When I called back she laughed at my disgust with my experience. Mind you she didn’t use the bill validating pen or anything other than it didn’t have a face. The bill was older so it didn’t hace the face. I hope that she is spoken to so that other customers do not get the same treatment or experience I got. My business will be going to Joann’s from here on out
Didnt have what we were looking for.
The staff at this location I have found are outstanding. This is a well-run location. I even wrote a letter to their corporate office about an experience I had. Please support this store.
The parking lot lights are all out which is dangerous at night. The checkout line/area is kind of cramped with respect to social distancing. The people were nice tho.
Always fun to shop here!
Jaia was a help searching for items for my project. She was very professional and polite. Definitely will shop at this location.
Very nice, well stocked and cleaned, a VERY large store. A ton of selections for pretty much every arts and craft need.
If you are requiring any decorative article for your house, this is the best place to look for them.. They are offering a great discount on all Christmas parts
Love the store but its hard to find someone to help me out when i need it.
I found everything I was looking for and then some. I even found some things on sale. They always do a good job at keeping stock of the things I need and I always find the greatest things on sale.
This Michaels is great. Always neat, organized and clean and customer service is always good.
For the first time in a long time I had a great sales associate that helped me as much as she was able. We didnt find what I was looking for but she tried her hardest to help me unlike the last time I was in the store and a different sales associate could have cared less about me
Wack
Wrong address in pick up email had me lost for 15 minutes. Then nowhere they stated they would not honor curbside pickup after dark. Then I spoke to a manager who agreed to meet me at the door at least, since I avoid going in stores for Covid safety.
Staff was a little distracted, took some time to get someones attention. But the help was great. Found what I needed.
Wife loves this place
My first time trying curbside pick up. Rcvd text where I clicked on my way. Clicked Im here. Got a confirmation were on our way. Waited 10 minutes. Ended up going inside to pick up my order.
This is the best Michaels in the area. The only issue comes from other customers not knowing their account information or not being prepared to pay. The employees are patient. Clean Bathrooms!
Great store!
They always have what my family needs
I have been a loyal Michaels customer for years. The employees are pretty helpful at this location.
Michaels has what you need for most crafts and projects. They don’t really do the fabric for sewing as much as Joann’s does. They are more craft minded. I would say it’s good to get eyes on what you need. The prices are definitely higher than if you go to an amazon however, they usually always offer some good coupons to offset the price difference.
Super slow, took 20+ minutes to check out. Other locations are much faster.
This Michaels location seems to have things in stock more than the others. I ordered several open stock prismacolor pencils and sakura pens and they had everything I needed. I used online shopping with curbside pickup and it was a breeze!
A little less inventory than other Michaels stores that I have been to. I still prefer Hobby Lobby.
People are very nice and pleasant lots of things to buy
Lots of seasonal and home decor, great prices and options for hobby supplies. My craft store if choice.
Very nice store. Found everything we needed at a great price
Always has a line and only one cashier be prepared to wait for check out
The staff at this location is agitated if you ask for help and answers any question very rushed . If youre unsure about what you need dont go to this location
Had what I needed for my crafting needs. Friendly staff
Michaels is a 3rd party UPS pick-up/drop-off station. I picked up a package that I bought from Best Buy. Customer Service was quick and very friendly.
The shelves were bare and place was filthy
Stopped by to pick you a frame for a poster that we picked up from a local convention. The store was open yet eerily quiet. Even though we walked through the front door we could feel the blank stair of the employee at the counter. We made our selection, paid and quickly left the store.
Staff was friendly and resourceful
I bought online for in store pickup. They couldn’t find my order. I was waiting for 30 minutes. Not only are they running around like they don’t know what they are doing. I walked out and there were people still waiting.
The entry floor sparkles from all the glitter droppings from products in the store. Its a craft store.
Had everything I wanted. Good quality as well.
Employees are very helpful and kind. I always use coupons when shopping here and they always have great prices! Sales are often and theres a lot of clearance items right now since they are rearranging the store.
Didnt have anything I needed
Michaels is my jam. This particular Michaels is all about the beads and jewelry making, and acrylic paint colors. And kids crafts too. If you need frames or decor, go to the Winter Park location. But this one being in the same plaza as a home improvement store is dangerous for me. Ive spent too much money on weekend project silliness at these locations. Love.
1 cashier was open so it took forever to make a simple return.
Love this store!
Brought my kid in to do the craft today. We have a great experience and the craft area was well stocked, and well run. We walked around the store for a bit and things looked well stocked, and organized.
The store is big and and bright. They have all kinds of supplies. I went there for some pens, ink and drawing notebooks and the variety was fantastic, much more than I was expecting. The website is also great, I was able to look up the product I wanted and it said if it was available at my store and what isle, I could even see a map of the store to find the product easily.
Not enough staff. Almost no help.
They always have such great deals on craft supplies
Very clean and organized. The staff is knowledgeable and friendly as well. I went in to check out a cricut machine and left with one and a bunch of supplies. Will definitely be visiting this store again.
Place is huge, the MOST interesting place Ive been in lately...So many Interesting items to be purchased... Employees are, helpful....ONLY, one sour note.. My LADY friend an I need an electric cart. This HUGE store, has only ONE......So I had to sit outside in car, while my friend bought,& bought, these Interesting items she purchased.....Items she has not been able to find anyplace else..😎👏👏😊
I rarely get 5 stars but Michaels was close to it!This is the biggest Michaels I have ever seen in the selection of items are endless.... Not to mention they always have good deals on discounts.If youre into art or arts and crafts definitely stop in for a peek.... And dont forget to go online and Google Michaels coupons they always have current ones available.
So much to choose from. Helpful staff
The staff were very helpful and the sale was wonderful today. Saved a lot of money on nieces birthday present.
We went here for a special valentines event where we made a cool tshirt, then we walked around and bought several other items to make various crafts and got some great ideas for future things to do. I love this place because it allows my daughter and I to take a minute and slow down, get off electronics and spend quality time together making, painting, coloring things and using our imaginations and most importantly spend quality time together.