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Travel Country Outfitters
1101 E Altamonte Dr, Altamonte Springs, FL 32701, United States
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Travel Country Outfitters
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Sh
Review β„–1

Both of our experiences at Travel Country Outfitters have been very positive. We have bought kayaks and a kayak rack from them. They are helpful, knowledgeable and not pushy at all. When it came to the rack system my husband priced the pieces out on Amazon and found them to be right on track πŸ‘Œ they also gave us a thorough tutorial on using the racks. This is the place to go!

Ki
Review β„–2

Ok folks, voice of experience speaking: I’ve shopped here for over 20 years! Although I find the parking lot hard to enter, there are generally plenty of spaces. The front of the great looking store has a porch area for displaying kayaks and such, as well as their selection of Green Egg BBQ grills/smokers - stores are reeeal proud of Green Eggs, y’all, think $$$ - there was even an adorable vintage pickup display.Inside is well-ordered and stocked. I’ve been looking for xxsmall hiking pants, which I was beginning to despair of ever finding, but YAY, TCO had a pair of Patagonia in 0 with an elastic tie at the waist. And the price was right; outfitter clothing you often find near resorts, etc. can be outrageous. Omg, these are the first pair that worked and I’ve been looking for several years. They’re now mine!For a relatively (or perhaps deceptively?) small space TCO carries a wide variety of outdoor merchandise as well, all of it name brand, top quality.Bottom Line: Travel Country Outfitters is the Name and the Place for all of your outdoor sporting goods

St
Review β„–3

This establishment is full of knowledgeable and amazing team members. I came in wanting to purchase shoes for lite hiking and I left feeling confident and prepared for my trip. They walked me through all the different types of shoes. Checked the projected weather for the city and timeframe I would be traveling. Cameron and Danny, are truly the epitome of great service. They created rapport and took the time to find out the specifics of what I wanted. I recommend this store 1,0000%.

Fi
Review β„–4

My husband and I are thinking of buying 2 kayaks and we visited Travel Country Outfitters bc a neighbor had bought there and loved the service they received. Daniel from Travel Country Outfitters met us at Secret Lake Park with 2 different kayaks to try. Daniel was knowledgeable, helpful, patient, and all-around wonderful. We were able to compare a sit-on-top kayak vs. the sit-inside kayak and make an informed decision. What other store would do that??? Highly recommend this store!

Vi
Review β„–5

Very knowledgeable and friendly staff! I came in looking for climbing shoes after checking 2 REIs that had little to no stock. Travel Country had every model in every half size to try on which was so beneficial! The staff took a bunch of time with me to help me choose the right shoe and offered fit advice. They also have a few climbing holds to test the shoes out on.

An
Review β„–6

This is a fantastic sports store that should not be missed! If you are looking for an outdoor place to get all your needs for backpacking, kayaking, shoes, clothing and lots more, dont miss stopping here. The employees are very knowledgeable and are willing to help you find whatever it is that your looking for. They even have an outlet store which has lots of clothes and other items. I highly recommend taking the time to stop and check out TCO.

Di
Review β„–7

This place is amazing....I thought I had researched and h had the best option for my racks for a 2021Subaru but I did not....they took back what I had tried and outfitted me with exactly what I needed. And installed it perfectly!!!Thank you!

jo
Review β„–8

Picked up the Falcon 11 kayak. Only been out in it once but planning another trip soon. So far I really enjoy this model. The staff and experience was awesome at Travel Country. If you never been Id recommend checking them out!

Jo
Review β„–9

I found this very hard to get trailer Yakima easyrider while looking for countless hours on the web, I called them and they were very nice, very professional and responded to all the many questions I had . I live 6 hours away and told them I would come on a Saturday to pick it up . They were closing at 5 pm and waited for me because I was running late and explained everything to me with out me ever feeling pressured to be kick out . They made sure all the lights were working properly before I left and the store is AMAZING . The assistant manager was super polite and showed me around the store. I drove back another 5 hours super happy and amazed on their customer service.

Je
Review β„–10

We had been searching all day for Kayaks with awful service and no luck at other retailers….. we stumbled upon Travel Country Outfitter with an hour to spare before they closed. We were greeted at the door with smiles, we told them our budget, then Brett worked his magic! Within 45 min we bought two kayaks that exceeded our expectations, they loaded them and tied them down in our truck for us and we were off! I will recommend this establishment over and over again!

St
Review β„–11

TCO stands above the competition on two points. First, experience and knowledge of the gear they sell, and second, their customer service. When one is preparing for real outdoor adventure, you dont trust these things to the staff of a chain store who dont know what theyre doing. Go to TCO and get the real thing.

Ka
Review β„–12

Ive always lived in Altamonte Springs, and we always drive this location till my husband brought a truck and he decided to get Yakima overhaul HD and they are amazing. They even install it for you as well. Best place to shop.

T
Review β„–13

I prefer to shop local rather than online and keep our locals working . Have shopped here for years and never had an issue. Today I called and asked if they carried Oofos in a size 8, so I didn’t drive across town and waste a trip. I spoke to Alyssa who said she was β€œswamped” and β€œtoo busy” to check. I allowed an uncomfortable pause in the conversation, hoping she would take my number and check when she had a moment . Instead she reiterated how busy she wasn’t and didn’t have time to look.I called REI who was more than happy to place me on hold and check. Guess who will be getting my business in the future ?

Ti
Review β„–14

This business is well stocked and the staff is always helpful and friendly. This is the go to place for camping, hiking, and other outdoor activities.

Ch
Review β„–15

We purchased two fishing kayaks, paddles and a trailer from Travel Country Outfitters. Brian helped us through the process and we are very glad we dealt with him and the other employees. We took both boats out today in fairly blustery circumstances and were happy with both. The Old Town 120 is a very stable and easily paddled boat. The Bonafide RS117 is not as stable but has some other desirable features not found on the Old Town.All in all we were very pleased with our purchase and our dealings with the crew at Travel Country Outfitters. Thank you!

Pa
Review β„–16

Great, knowledgeable staff. Fairly complete, well stocked store. If they dont have it, they either know who does or will try their darnedist to get it.

Su
Review β„–17

The staff really know what they are talking about. Very smart.

Di
Review β„–18

Bryan with a B is the best. He is super chill, lots of knowledge, and happy to help. Definitely recommend buying from here, really great staff.

Da
Review β„–19

Let me start out by saying what an amazing selection of outdoor gear. They have variety of equipment for hiking, canoeing, camping an much more. The price could be a bit hard on your wallet but if anything ask them about their outlet close by. Will be going back for some camping gear. They are a bit pushy on their high end stuff but great people. Go check it out and see what you could find.

Re
Review β„–20

Just bought my Perception Rambler from them. Incredible selection, zero pressure, knowledgeable and the best brands and most innovative boards and boats anywhere. Very friendly and positive employee response to my inquiries and needs. First rate retailer. Thank you for the great deal!

Je
Review β„–21

This is a wonderful company to buy from. There was a problem with the item (from the manufacturer) that we purchased from them and they quickly refunded our money with no hassle. I highly recommend this company!

Mi
Review β„–22

Want to thank Travel Country Outfitters for helping me pick out and installing the Yakima Kayak racks. Bought and installed the same day.

Pa
Review β„–23

Super cool store! Exceptionally knowledgeable, helpful and friendly staff.

Mr
Review β„–24

Dear Ranger Phil,After getting whipped by the pop-up bug tent there I have to tell you I got whipped just as bad at home.YOU and your coworkers went above and beyond,endured embarrassment,and frustration.But still maintained a professional manner AND never let on you was getting 😑😑😑,I was just about to toss it and forget it but I watched a YouTube video and a kid saved the dayI found the springs twist inside its locking clamps and thats why it never got into its correct shape for tuck and fold.Thank you for the positive attitude the professional manner in which you AND your coworkers maintained under stress,oh and the discount too.

Re
Review β„–25

They always have what I need or want.

Ne
Review β„–26

Travel Country has a huge selection of high-quality equipment, clothing and supplies for hikers, campers, kayakers and fans of outdoors activities. All of the staff were quick to help me. All seemed very knowledgeable about choosing the best product for my specific need. Phil took the time to help me choose the best camp stove. He shared some ideas for his fav Florida hikes. I highly recommend Travel Country for the best outdoor products and the most informative advice!

Ki
Review β„–27

Staff always knowledgeable, know the pros and cons of thier products,very courteous.

Jo
Review β„–28

If you want the best quality products this is the place. Staff is very knowledgeable and courteous. I was very pleased the carry the Hoka brand shoes.

Au
Review β„–29

Pretty cool place didnt have what i was looking for and half the workers were outside looking at a car but some employees were still in there

He
Review β„–30

My husband took me here today for my birthday in search of a kayak. Brian was awesome and really help us select the perfect kayaks. I will definitely be recommending this store for anyone looking for outdoor fun!

Mi
Review β„–31

Hey Brett. Thanks for helping with the roof rack installation on the WRX. you guys made everything great, ready to haul the kayak!

Al
Review β„–32

We LOVE Travel Country. Everyone that works there is so knowledgeable and helpful. We were new to kayaking and had quite a few questions and the staff answered everything and they were so pleasant. I never felt rushed and they helped us pick the right kayaks for us. The next week we came back in and purchased 2 Hobie Passports which we really enjoy. Now we are on the water every weekend enjoying the beautiful spots Florida has to offer. If youre not sure about a purchase or just have some general questions, Id 100% reccomend TC. Amazing customer service and cool people!

Sc
Review β„–33

This outdoor retail store is the best. Staff is always helpful and willing to go the extra mile. I have bought many items over the years and will continue to give them my business.

Ja
Review β„–34

I ordered a jacket from here online. It shipped promptly and arrived fast! Exactly what I wanted and a better price than other online stores.

Ad
Review β„–35

Cannot recommend Travel Country enough! Every time Im here, they treat me like family. If you can purchase from these people, do it! They deserve your business.

Ch
Review β„–36

I have been shopping here at Travel Country for 30 years! I got my very first pair of hiking boots (Vasque) back then. After many different brands and pairs since, I found myself needing a new pair this year and after searching in all the wrong places, I ended up here finally, to find another pair of Vasque boots that I love and expect to use for many years to come. Took them right away to backpack in the Great Smoky Mountains NP for 3 days and they performed beautifully!Thanks Brian! Its like you knew me!

Wi
Review β„–37

My wife and I were looking for some Viram Five Fingers and we had an excellent experience.David was outstanding and was patient with us. He knew a lot about the shoes and was incredibly professional and sociable.The best part was probably the price. Needless the say my wife and I got two pairs of Vibrams CHEAPER than what we could have received on line, even before shipping.I highly recommend this place!

sa
Review β„–38

Every now and then you come across a company that performs on an extremely high level, and exceeds your expectations. This was my experience with Brett at Travelcountry outfitters (TCO). My wife and I bought two moderately expensive high end Hobie Kayaks. Our initial interactions with Brett were so positive we knew we wanted to do our business with him and TCO. He explained every detail about the kayaks we asked him about. He maintained constant contact with us regarding tracking and what to expect when they shipped. The packaging was incredible, and took me about a half hour to unravel only to find that both kayaks were damaged! It is important to note that this was not TCO’s fault, but rather the trucking and delivery company they used. Needless to say, we were extremely disappointed. Of course we called Brett right away and from that moment on, he showed genuine concern and care for our unfortunate situation, and without going into too much boring detail, he turned our negative experience into a more than positive one by going above and beyond what most companies would do. That’s the important point. The true measure of a company’s customer care is not always when everything goes right, but rather how they handle themselves when it goes badly . Again, this wasn’t their fault but they took responsibility anyway to make sure we were happy Without hesitation, we would do business with a company like this again. I promise that if you do, you won’t be disappointed and if something is damaged or doesn’t meet your expectations, be prepared for incredible customer care and service. Thanks again Brett.

An
Review β„–39

Love travel country. The staff are friendly and very informative. We just purchased a kayak and they helped us load it onto our SUV.

Ma
Review β„–40

Are you gearing up for your annual trip to Baffin Island, spending a month on the Outer Herbrides, or getting ready to solo the Dawn Wall? Then Travel Country Outfitters is the place for you. Stop by and these guys will hook you up!However, if youre looking for a deal just keep driving... no need to even stop by - your best bet will be to spend your day on Amazon and Campmor trying to cobble together your next adventure kit!TCO only traffics in authentic, quality merch... and their clients can vouch for them.

Na
Review β„–41

I dont live near the store, am several states away, but when I called Travel Country Outfitters to inquire about a pair of almost-impossible-to-find sandals for my husband, they pulled out all the stops to help me get the sandals delivered in time for his birthday. Customer service that is next level! I will definitely be purchasing from their online store in the future and will be sure to visit when Im in the Orlando area.

Kr
Review β„–42

The salesman was very attentive .asked me more detailed questions to help me more specifically. Great little store. It looks a lot bigger from the outside.No patches or stickers here but yes everything camping IS available here.Kayaks up the wahzoo. And a lot of gear!!Come check this place out!Ya never know what youll find

Al
Review β„–43

I just bought sportsman 106 power by minn kota, Mike was great help best customer service

Da
Review β„–44

Cool stuff overpriced.. does everyone in the store have to come by and say can they help you...6 different people in less than 10.minutes...feels used car guyish..sometimes you just want to shop in peace..

lo
Review β„–45

Wonderful store! Great selection with a huge range of things to pick from and the staff is absolutely fantastic and extremely helpful

Jo
Review β„–46

Bought my first kayak there...excellent service.

Ji
Review β„–47

Great store, good prices for outdoor activities (better than amazon for things I got - bag, backpack, tent, etc). Staff was friendly and helpful. Gave great advice on how to choose the best thing for our situation.

Ro
Review β„–48

Excellent service, excellent prices (.5 of I-E-R), and outstanding selection!!!Bought & installed Yakima Skybox by TCO, within 30 minutes of walking through the door!!!

Bi
Review β„–49

Helpful staff, decent pricing and good selection of gear.

AC
Review β„–50

Love this place! My guy took his time measuring me for my backpack and answering all my questions.

gr
Review β„–51

Family owned since forever. Knowledgeable staff who all actively participate in the outdoor community. Highly recommend over the big chains. They also have an outlet store just a few miles away

Me
Review β„–52

Very happy with the customer service here! We had several people helping us and ensuring we were able to get all 4 kayaks safely into/onto one vehicle. They walked us through all of the steps while installing our Yakima Jaylow system and even took the time to tie it all down. We are new to the area and to kayaking and they took the time to answer every question we had and even gave us some pointers on where to go and how to handle potentially dangerous situations out on the water. Because of their commitment to excellent customer service and building strong rapport with their customers, we will recommend them to everyone we know who is looking for outdoor gear. We will definitely be repeat customers!

Vl
Review β„–53

Somebody check your mail and answer me 179389412k@plz

Ka
Review β„–54

I visited this store to gear up before a trip overseas, all I needed was rain pants.... Walked out $1000 poorer but much better equipped. Staff is friendly and really tries to find you what you need and can give you honest opinions of different items. Even if I dont use all this stuff on my trip, I know they are quality products that I can use for years.

Sa
Review β„–55

Phil needs a raise! He helped us with all our questions today. I love this store!!

J
Review β„–56

Rewriting my review. After having a problem at travel outfitters for not being able to get my roof rack installed, I received a reply back from the owner and a call back from one of the employees wanting to fix the issue. I appreciate the call back and it shows that this company truly cares about their customers. After receiving a message from the employee that they’d offer to come to my home to do the install or work out a deal for me to get it installed. I decided to find a day or time that works out for me and that employee to get my roof rack installed. Thank you. And I will definitely be coming here again.

Do
Review β„–57

Customer service is really great. Store has the essential items needed for outdoor life. There isnt anything too extravagent but it has to be exactly what you need if you arent picky. Atmosphere is very outdoorsy and everything is in a clear defined space. Plenty to look at without feeling overwhelmed.

BK
Review β„–58

Picked up an inflatable kayak and an inflatable paddle board. Phil and Marcus were great and extremely helpful. When I set the kayak up at home, I found a problem before I could even get it on the water. I took it back and Brett and Jeremy were there to help. Probably the best customer service Ive received from a retail store in years. They went out of their way to replace the kayak, make sure the replacement was ready to go, and make a customer went home happy. Great job!

E
Review β„–59

Great selection, great customer service. Was headed for REI and stopped here instead. Glad I did. Josiah was very helpful, helping me decided on a backpack for an upcoming trip. I hadnt been hear before. Its definitely worth checking this place out!

Ma
Review β„–60

Excellent customer service... thank you for the great deal.

Pa
Review β„–61

I recently went for a month long hike in Nepal Himalayas and needed a lightweight and good backpack. The salesman who assisted me was very knowledgeable and friendly, spent plenty of time with me helping me chose the pack that would best match my needs. He then said that his goal is not to sell the pack that day, but to help me make informed decision, and asked me to go home and do some more research as exactly how much weight I will be carrying and so on. This was unusual to me and though I could get the bag bit cheaper online, I went back to the store and bought it.Broke the plastic buckle of one of the fastening belts in last few days of trip. Went back to the store to get it fixed. The sales girl looked at the bag, and she said I will get it replaced for you. I did not have a receipt. She tried to pull my records in the store and unfortunately the bag wasnt listed. She then said she recognizes me and had seen me in store, got her manager and told her the same and got me the bag replaced without receipt, five months after I had purchased it!!! WOW.I rarely get this level of hassle free customer service. Its bit pricey, but every penny worth it!

Le
Review β„–62

The store had exactly what I was looking for and more to choose from. The employee was very patient and asked us relevant questions to help us pick the right product. He let us know about the discounts available and what other options we could have picked. Most likely will be coming back to shop here again when we need it!

Ma
Review β„–63

Awesome store. Great selection, but their customer service is where they shine. My wife bought a Marmot down coat that was just too snug for her so we ordered the next larger size. Their return policy is just ship it back, so thats what I did, and within a couple hours of their receiving it, they credited my card. Very nice. Thanks.

Me
Review β„–64

I visited TCO to buy a scouts uniform for my son and I cant explain how kind and helpful staff members here are, especially to a newbie like me. The store has everything and more. If you are outdoorsy or want to be and need help with how to go about it, Im sure TCO wont just help you with the goods but will guide you with your endeavor. And thats what makes it stand out.

Ha
Review β„–65

So rude, they just hang up the phone if they don’ like you. Not sure whether this is a discrimination against guests. UPDATE: Yes, it ’s your store. I got your phone and address from the brand partner, same with google, and the phone prompt is yours. I was just trying to determine if you were selling the goods I needed, and then go to the store, and these things happened, and it was very frustrating. A man made it clear that it was your store, said to check it, then hung up the phone, called again, take it, and hung up immediately. Called used from another friends phone. A lady answered it. She hung up before I said it. I called again and hung up when I picked it up. I dont know how you would treat your customers phone like this.

Sk
Review β„–66

Hands down best experience I’ve had shopping for gear. Brian was super knowledgeable and friendly and just an overall cool being! He answered every question my husband and I had thoroughly and without judgement. We do our best to support small businesses- especially those who treat their people well- and these are the type of folks who keep us coming back and spreading the good word. Thank you for doing what you do!!P.S. Their prices were as good (and even better) than corporate shops I’ve visited. They are wonderful all around.

Mi
Review β„–67

Wonderful Outdoor Shop. Top quality products. Great prices. And an awesome staff.

B.
Review β„–68

Been going here since moving to Orlando, over a decade now. Always friendly, knowledgeable. Diverse selection usually having what you need or ordering timely. Will compete with others prices. They can cost a little more but they support local community and are good people. Will keep going.

KB
Review β„–69

No line. Helpful & funny young lady assisted me!

Re
Review β„–70

Very knowledgeable and enthusiastic staff. They really took their time to help me out. Ended up getting the gear I was looking for. A bit pricey but the for the services provided the price was nothing. Great work guys.

An
Review β„–71

I ordered a jacket online from Travel Country and things did not go as planned. Due to a mix-up they shipped my order to the wrong customer and I received someone elses order in return. What made the situation even worse was that the jacket I ordered was on clearance and the last of its kind was diminishing from stores quickly (why I ordered online...couldnt find in a local store any longer). After waiting and staying in contact with me I was informed that unfortunately the jacket I ordered may not ever be returned. I searched online to an even more dismal inventory and found the jacket for $50 more somewhere else. I did let the shop know how disappointed I was and that I was only finding it in my size for more $$$.OK..OK why am I leaving them 5 stars? Well the customer service was great. They were responsive and took full responsibility for their mistake. I realize mistakes happen but their response was apologetic and quick even though I was frustrated with them. They ended up refunding the money I paid AS WELL AS the additional money to purchase from the other seller. Customer service isnt an easy job especially if you make a mistake. Thanks for refunding me the extra money to purchase the jacket from a different seller and for the great customer service!

Kr
Review β„–72

Great staff! If you are willing to tell them your situation they will work with you to get you the gear you need. Prices are fair for the level of service and quality of gear they have. You could shop online at other stores for cheaper prices but they might not have the selection or model/style you need. Often Ive been in with one product in mind and they make me aware of a few that meet my needs better then what I wanted.

Ma
Review β„–73

Great outfitter. Top line and interesting products and clothes. If you like the outdoors, youll like this store.

Ro
Review β„–74

A delite to shop here. Bright and airy with an extensive inventory of all kinds of outdoor gear. Top shelf lines from shoes to clothing to gear to kayaks & more. The staff treats you like youre a customer......need I say more. Stop by and enjoy their attitude, you wont be disappointed.

Jo
Review β„–75

I have been coming here for easly 15 years now. The same great customer service has always been provided. Full service backpack fitting, custom boot insoles and etc. Very knowledgeable staff in all the departments to answer any type of question you might have. Everything you would need for any type of outdoor adventure is here.... Well maybe except a My. Everest climb, but I digress. Love me some Travel Country!!

Da
Review β„–76

Great place. Top quality outdoor store with superior service. Bought a kayak on an incredible sale, yeti, and some go pro products. Love this place and I will be back!

Al
Review β„–77

Incredible selection. They had tons of shoes for my size 10.5 feet (almost always the opposite for me) and a staff that was willing to bring down 20 pairs of shoes (literally) for me to try on without me asking and with a smile on their face. I was asked by three different employees if I needed help, but they were in no way pushy or rude, just incredibly helpful. I told them about how I was a camp counselor and they even gave me a discount on my Osprey pack because they knew I was on a tight budget. This is by far my new favorite store in Orlando. Ill be shouting their praises to the rooftops until I leave!

El
Review β„–78

Very cool store! Vast selection and very helpful staff. In the age of online shopping, its hard for me to want to pay retail prices, but some purchases here are worth it.

Ru
Review β„–79

Great outdoor store. Sales people are both friendly and well informed. Lots of technical clothing, camping gear, and kayaks. The fly fishing shop is sadly nearly gone as their fly guy retired. But theyre discounting fly stuff while it lasts.

Ai
Review β„–80

Very helpful staff.

D
Review β„–81

I needed a part for my brand of kayak which Travel Country retails and they wold not place a special order for me when I know good and well that they have the capability to do so since you cannot order the parts directly from the manufacturer. found another retailer that was more than happy to help. Also noticed a mark up on most products that can be found elsewhere cheaper. At least they smile and say hi to you when you walk in. No longer doing business here.

Jo
Review β„–82

Awesome store! Friendly and helpful staff are always willing to answer questions. Just a tip: most of the stuff thats in their store is current model year gear and not much is available at a discount. If you want to find the real bargains check their website, they offer free shipping to locals as well as in-store pickup.

Bo
Review β„–83

I needed (specifically) an Eagle Creek XL duffle bag. When I rang to check stock, they offered me a choice of 4 colours.! Called in to pick it up and had a great chat with the staff. Happy, smiley faces all round.

Ru
Review β„–84

This store is the place to go for the Vibram shoes in Orlando, FL. I couldn’t find them anywhere else in town. And, while I found what I was looking for, the staff and the service make you feel at home. I appreciate their flexibility in letting me take the product home and see if I’m really happy with it. I exchange it once, and they were awesome about it. Go check them out.

La
Review β„–85

I recently purchased a nice sleeping bag from TC. The packaging, product, and price were perfect. We had an issue with shipping, and Ian and Kevin were friendly and helpful and really made sure that I would receive my item by sending a duplicate (I returned the lost one when it eventually arrived). Thanks guys for your attentive service; Ill be buying from Travel Country again!

Sh
Review β„–86

Super friendly and helpful staff. They sell boy scout and girl scout clothing and materials (books, goddess, etc). They didnt have the right size bet we needed, but they were able to cut one down to size. I definitely recommend this store (dont tell REI, because Im usually a loyal pattern of theirs - Im not sure I will be much longer though). Keep up the great work guys!!

Ha
Review β„–87

Awesome outfitter store! The staff was very knowledgeable, pointing us toward gear and shoe recommendations. Their selection of gear, clothes, etc. is great, with brands I trust.

Ha
Review β„–88

Always great to see the latest and greatest outdoor and cold weather gear for travel and adventure purposes. Whether you need water purification or lightweight clothing, its here.

St
Review β„–89

Had a demo of Hurricane kayaks at a local lake. Phil and Steve were super, helped us decide on the right boats. Purchase was smooth, everyone was knowledgeable and professional. Best outdoor shop around.

de
Review β„–90

BEST PLACE EVER !!!IF They dont have it in Stock,Their On Line store has an evenBigger Presence.Great employees too.

La
Review β„–91

Excellent selections on outdoor activity products - quality merchandise. Plenty of staff and many knowledgeable, but need to add training tags to those that arent able to do things on their own.

Jo
Review β„–92

I have been purchasing from them for years. The service has always been exceptional. I recently had to get a copy of a receipt from a purchase in 2008. They were able to find the purchase and quickly print a receipt. There service for the last 10 years has always been the best ever.

Ka
Review β„–93

Very good selection of outdoor gear and clothing for many sports including practically everything you need for backpacking/hiking/camping. The staff is knowledgeable and helpful. Best selection of boots and similar footwear in the area.

Mi
Review β„–94

The selection is great and the staff is wonderful! One associate in particular, a bearded gentleman....The young and verile type. His product knowledge seemed to be unmatched. As he spouted off all of the features and benefits of the product I was holding...I couldnt help but be mesmerized by his piercing blue eyes.

St
Review β„–95

So it should be a 5, Noah was extremely helpful and patient in helping my clueless parents select a proper bag. Mind you we did not know they close at 6pm and held them up a little, they were all incredibly forgiving about it, but one employee was just super disrespectful and looked like he wanted to roll his eyes at my mom hunting for her sunglasses she lost whilst trying on backpacks.He could not be bothered to help us, which I get it, we kept you late...but there is no reason to treat anyone like that. All the other employees were wonderful and why Ill come back.

Mi
Review β„–96

I have bought three kayaks from them since July. Have been happy with the service and selection every time Ive been in. They have a fairly large stock of kayaks and equipment in the retail store, and what they dont have, many times they have in their offsite warehouse and can get to the retail store within a matter of hours. For some items they are pricier than you can get online, but I would rather the small local business get my money than the big chains or Amazon. The ability to test kayaks out prior to buying them is a huge plus. Check the store for their demo days. Will be a repeat customer.

Fe
Review β„–97

I came today (01/11/2016) to buy two Kayaks for about $ 2200 plus all the accessories that are necessary for Kayaking (All for about $ 2900) after being in the store for second time. Their customer service was a big failure today. I agreed on the first Kayak and the second wasnt available at the store but available at the warehouse that is about 7 min drive from the store. When I asked if they can give me a discount buying two old model 2015 Kayaks they said no way and when I asked if they can take me to the warehouse to get the second Kayak they also said NO and that I have to come back again on Monday. I explained them that I live far from the store that I did not have time to come back on Monday and the answer was you will have to come back on Monday because our staff is too busy on Sundays. Let me ask you this Travel Country, with so many stores over the internet that are selling the same product without taxes, lower price and that also ship the product straight to your house how is that you dismiss a customer that is about to spend $ 2900 in a day and you gamble to lose a customer for life ? Maybe you are selling too many kayaks and you just dont care about selling and providing customer service any more.In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click awayA customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. ~ Mahatma GandhiMake your product easier to buy than your competition, or you will find your customers buying from them, not you. ~ Mark Cuban

E
Review β„–98

Great selection of kayaks here. If your in the market for a kayak, go here first. They carry higher quality kayaks than most box stores, and with that a knowledgeable staff.

Ja
Review β„–99

Travel Country was one of the greatest online/phone shopping experiences I have had. They were very helpful and after I place my order it was shipped (for free!) within an hour or two. Three days later I received it in the mail. Overall great, fast and friendly service!

ma
Review β„–100

Has a little bit of everything for your outdoor needs. Maybe a little on the expensive side. But more personable than the big stores

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1101 E Altamonte Dr, Altamonte Springs, FL 32701, United States
  • Site:https://travelcountry.com/
  • Phone:+1 407-831-0777
Categories
  • Camping store
  • Sporting goods store
  • Canoe & kayak store
  • Rock climbing
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:Closed
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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