I think the woman who Greatly helped me the other day was Tori. I needed to match some paint. I dont know How she did it because it was a complex situation. Well, Im Thrilled to say, She Rocked it Perfectly! Im Very Pleased! Thank You Tori!
Excellent job on replacing screening in Anderson Window aluminum frames,they generously offered to have me an entire deck of paint color chips and keep them as long as I needed to! Every time I go into this store an associate is immediately greeting me and offering to help me find anything I need. They actually accompany me to the aisle and to the specific product. If they cannot locate it they help each other find it!!!
Needed propane tank filled for my forklift. The guys jumped right on my requestExcellent experience
Great store very friendly staff, issac and his crew make you feel like family
The service was great. Staff went out of her way to check on the product we needed and then helped load it into the bed of our truck with the fork lift. Bonus! Friendly staff make a pleasant shopping experience!
They are always very helpful and will go out of their way for you
Such a positive change from the super commercial stores. Great customer service to boot.
Absolutely horrible.. Recently purchased a house in Wolfeboro on main street. I went in to rent a carpet machine ( completely full of cat hair ) when I turned it on cat hair and water went everywhere ! I was only using it to freshen up new Capet in my sunroom !!!The filthy machine is quite heavy so I had my 19 son in the Air Force ( home on leave) to Return the thing for me. Seeing that he was a young man is absolutely horrible woman took advantage of him And rudely charged him a cleaning fee of $30 for the silly machine that was absolutely filthy and full of cat hair when I rented it the day before .Disgusting I would’ve brought it back but it weighed so much . Little did I know they were trying to take advantage of my son upon return I’m beyond furious. Calling my credit card to dispute the charges for fraud both fraud for the initial rent of a filthy machine full of cat hair on the blades on the bottom and fraud for trying to make my son pay $30 extra for cleaning fees for a filthy machine fraud fraud fraud !!! Vicious older lady should be ashamed of herself!!! She knew he was young and just took advantage of himHorrible people ! So dishonest now that I’ve been here a few weeks everyone told me I should’ use the family run hardware store in downtown Wolfeboro which I will from now on another one of my neighbor says they’re constantly rude to everyone and always out of everything you need and overpriced!! Trying to scam my son $30 he is an Airman is really just disgusting when the machine was full of cat hair ( they didn’t even check )and left a huge mess on the new carpet in my sunroom
Always pleased with this store. Ordered online and notification was quick and immediate that our order was ready and it was a large order. Friendly and helpful in the store. Thank You
Sales staff is friendly, attentive and kind
Lovely atmosphere and v helpful staff!
The level of customer service at this store keeps me coming back. Friendly and helpful staff all around!!
Employees are always helpful!!
My experience here was less than satisfying. I wasnt greeted by 1 of the dozen associates standing around the registers, as I was searching for my items no one offered their assistance to me either. I found it very hard to find what I needed do to the condition of the store, which I have seen fall apart over the this year. When I approached the register I was not greeted by the cashier. In fact the cashiers only words to me were my total, no thank you or have a nice day. The cashier also skipped out on giving me my rewards and entering my number. The company needs to address the poor management within this store. I will be taking my business to a new location.
Isaac went above and beyond to help.
Always a great experience at this store. Knowledgeable and friendly employees.
Problem with trimmer but have contacted Black and Decker
The service is always great at Aubuchon Alton
I have visited this store several times, todays experience was horrible ! I have never been treated so disrespectfully be a store employee ! I felt unsafe by her actions and I will be following up with the corporate office, I wouldnt want an associate that treats customers as she does, to be employed there anymore. Btw- Tractor Supply had what I was looking for and it was cheaper !
The service is terrific at Aubuchon and their staff is very well trained to help with any questions. It is a pleasure doing business with them!
Their always helpful and very friendly.
Very good people. I must have been dealing with the owners. Seemed very knowledgeable and more than willing to assist, give advice about where else I could go to find what I needed. They even had their dogs hanging around by the registers. Gives it that awesome small town feel that I love.
We love this store. They spent a long time helping us figure out what was needed for our project, and we ended up saving a lot of money. The employees are always great, and the new manager was very helpful and courteous too. They also have great rewards programs and sales, so their prices are competitive.
Although I live close to many other bigger hardware stores. It’s nice to have the Alton Aubuchon Hardware store their for and alternative to the big box stores. Friendly and helpful salespeople and quality material. It’s so very nice to shop and be able to talk to someone who truly knows and wants to help you. Thank you Aubuchon Hardware
It’s great if you can’t make it to a real hardware store. We’ve been caught in a bind with our summer cottage and had to shop here. Overpriced materials is what you will find. There are some helpful staff members that make it okay
Good selection
Doing a home project and they had everything I needed.
Looked for spray chalk, attendant was very helpful and nice! Pretty much everything you want from a hardware store.
Very friendly staff. Good deals especially as part of rewards program. Can get pretty much anything you need from hardware to yard supplies.
Obtaining sale items was a pleasurable experience. Sales staff were pleasant, extremely helpful and accommodating. Great place to do business.
These folks are on the ball great service. Super friendly. A tad overpriced but not much. Service makes up for it
The staff is unbelievably friendly and helpful! For such a small town they have a huge selection of things you need to do almost any project. The few items I saw they didnt have in stock they had a sign informing us that it was on order!
The store may lack a bit in inventory, but it more than makes up for it in great customer service.
As always, great! Very good selection and superb customer support!
Friendly, helpful staff, great prices and selections.
Very nice helpful staff! Thanks for all the extra little events you host for kiddos, still that old home town feel and service.
Very helpful and courteous.
Great Customer Service!I took a door in to be re-screened, and when I went to pick it up there was a mistake in the work, which meant it had to re-screened. Manager Heather Keene went the extra mile -- and then some! Had it re-screened and dropped off at my house for no charge. You just dont get this kind of care and attention anymore. I am a devoted Aubuchon customer now!
Kind of expensive but its the only hardware store at the Alton Traffic circle. Makes a good companion to Cantaffords (Hannafords) Its well stocked though.
Friendly staff. Well organized. Handy location.
Competitive prices with the big box stores & its closer to me
Always courteous and helpful. Most of the time have what I need. They are one of the reasons I like to shop locally.
So helpful! Thank you so much!
Aubuchon always has what need. I get my propane here too. Friendly family run.
Good Old Fashioned Service. The also offer a rewards program
Be careful going in with little children they have a black dog off leash that ran at my daughter barking at her. We had just walked in and it came out of nowhere. Really scared my daughter and me. Not very safe be aware.
Loved Ruby &Kayliegh the shop pups had what i needed.
Great local people, helped me with my moss on the roof, plumbing issues and winterizing my property
Convenient but pricey at alton traffic circle
This is my go to store for most of my hardware needs. A friendly and helpful group of people.
Jason is so helpful and knowledgeable. A great selection of everything!
I like this store very much. the people manning the cash register and the people in the store are always friendly and accomadating
Nice people waited at register for 10 min while they walk past without even looking at me
They get a 10 from me. The staff is always so helpful!
Friendly staff, helpful, I go home with what I needed!
Very helpful and knowledgeable staff with a good selection of products.
Decent selection of items to purchase. Staff was friendly and knowlegable.
Good pricesGreat people 🤓👍
Quick and convenient with very helpful staff.
So friendly and personable, the way service is supposed to be.
Good in stock position, friendly..
Awesome placeAwesome people
Such nice people!
Always very helpfull
Very polite and helpful.
Terrible customer service! Likely never going there again.
Friendly staff that go out of their way to make sure you find what you need.
Nice little hardware store
Very friendly, well supplied
Always helpful, polite and professional
A regular destination when we need things for the homestead!
Friendly and knowledgeable associates
Friendly service, as always!
Great service!!!
Great Service
The manager of this store is extremely rude, and swears around customers.
Went in for bird seed and a feeder.
Great service
Most expensive of the hardware stores in town
Love Aubuchon!!
Shop here often
Paint