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Verizon Wireless
3300 S Soncy Rd Suite 300, Amarillo, TX 79124, United States
Appearance
Verizon Wireless
Comments
Ja
Review №1

If you come here you’re going to get ripped off. There sales associates lie to you especially Henry they have no idea what there talking about anybody that thinks they do is lying to them selves. Just try and return something that they sold you by telling you it was the best thing there is but it’s not and they will use any excuse not to refund you. Even if it has only been a week. Don’t get me started on all the things they lied to me about pertaining to the Verizon’s service. Either they are just incompetent or just don’t care. Worse than used car salesman

Br
Review №2

We had a very good experience the sales Tech was very knowledgeable very personable very communicative

An
Review №3

Henry helped us out, he was informative when it came to upgrading our devices. Very kind and professional, made the process enjoyable. Thanks Henry!

Da
Review №4

Polite, but they told me their account privileges (or lack of them) prevented them from being able to tell me what the new $195 charge on my account was.

Ni
Review №5

The staff treated us well. They were kind and courteous, even with it being a holiday weekend. I highly recommend the store.

Jo
Review №6

Received my new phone in the mail and was having trouble setting in up..... Went to this store and the lady Kelly helped me out and fast.... Really appreciate the Customer service and knowledge to help me out it was greatly appreciated!!!!!! 👍👍

Sh
Review №7

Called before going in, helpful and pleasant on phone. Very happy with sales person.

Ji
Review №8

The overall best cell phone and service you can get. They will stand by you and help you anyway possible.

Le
Review №9

It was great from phone purchase and setting up the account

cr
Review №10

The guy that helped me was very nice thank you

Ka
Review №11

It was not busy. Pleasant customer reps. Place needed a good cleaning and newer waiting area.

le
Review №12

The service was pretty bad. Management should provide better training for the employees. 👎

Ju
Review №13

Not helpful at all just basically told us to go home and get on internet and do it ourselves to instead of helping us set up the new phone and transfer data from one phone to another just said Google this and download this at home and should work we try to tell him it didn’t work for us and he said he couldn’t help us just had to download the apps and basically figure it out ourselves bad bad customer service

An
Review №14

Hands down the best customer service experience I have ever received! I felt like I was the most important client ever! Highly recommend

Ro
Review №15

Great for a new store and the staff was very helpful and friendly

Ed
Review №16

Great service. Awesome Staff. Ladies were friendly and very informative. Highly recommend.

Di
Review №17

Miguel was willing to go above and beyond to help us look at the phones we wanted, and find us the specs for them. We did not have that service at the main store.

R
Review №18

I love that there is literally no wait time every single time Ive been in here. Employees are super nice and helpful. Had a great deal of $700 off of two new smartphones, which we planned to grab full price anyway so PERKS. Switched from ATT to Verizon, YAY! Now to see how the overall Verizon service goes. *fingers crossed*

Ja
Review №19

Very friendly staff. They even sent us a thank you note in the mail after we had gone to get our newPhones there. They also installed the glass screen protector for us

ma
Review №20

We have been customers of over 18 years. They have better coverage across the United states then any other carrier

bi
Review №21

Shaun is so sweet and very helpful. He always greets us with a smile he makes sure he helps us with any questions we have.

Mi
Review №22

Weston was very helpful when I called in looking for a particular product, and I wasnt on hold for ages like with some retailers.

Ch
Review №23

Helpfull. Very busy when the note 10 came out.

ch
Review №24

Dude said the LG G7 thinQ was an At&t only phone lol

Je
Review №25

Very informative

Mi
Review №26

Very polite, knowledgeable and straight forward.

br
Review №27

The guy there is an idiot

Ar
Review №28

Over payed on my husbands phone bill and asked for a refund on the money I over paid, they told me I had to wait 24 hours to get my refund so I did and went in after the 24 hours .. come to find out they STILL CANT give me my refund and they tell me they will be calling me as soon as they do . Wait almost a week and haven’t heard from them and come to find out my husbands phone gets disconnected ... go to get it turned back on after I had already paid them and they tell me I have to wait couple hours to get it back on and to get a refund on the money I over paid ! Last time going here !

Da
Review №29

Great customer service

Sh
Review №30

Easy to work with

Ro
Review №31

Looking at a new bed possibly

Information
11 Photos
31 Comments
4.2 Rating
  • Address:3300 S Soncy Rd Suite 300, Amarillo, TX 79124, United States
  • Site:http://cctx.io/
  • Phone:+1 806-355-5545
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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