Amazing place with a great plant selection! From flowering trees, to shade trees, bushes, and fruit trees...they seem to have it all!Some of the staff can be a bit friendlier....but most are pretty nice.I would highly recommend checking them out for trees that are priced very well. We got 3 trees and two bushes for $100!
Good local place to shop, not as big as home Depot or Lowes but they have great selection. They also have a big garden center that you can choose flowers from. I just wish they had more employees to help you around the store.
This is a great place to buy plants. They always have plants that can adapt to the Texas Panhandle. They will try and help you get some unusual plants if that’s what you want. Good people here.
It was great! Such friendly, helpful people!! I just love this store!
Went in to purchase a stihl trimmer and the two guys in service desk were so rude whenWe asked for help. There is a Hispanic older man with a red shirt behind the desk that I would hope isn’t the manager that got smart with my husband . I would just expect more professional better customer service. We have been shopping here for many years but won’t be going back. Customer service should be a priority.
Store is nice, but they have terrible customer service. The cashier worker just sat there and didnt say a single word. Didnt greet anyone didnt say anything.
The store is somewhat disorganized. Its over 100° outside and they have no AC. How their employees endure that I will never know. I use them for a few things, bus honestly Lowes has a better selection, and a better overall store. Its too bad they have gone so far down hill.
Best plants in Amarillo. Their prices cant be beat!
Ive been going to Sutherlands for 30+ years. It was like a small town hardware store, with a good selection and low prices. I loved when they had the Mothers Day sale on hanging baskets, which has stopped. Since theyve been bought out, I have the same complaint with them that I have with the other big box stores. They cater to one brand of each item, which is the higher priced brand. For example, I needed a hole saw, which should have been a few dollars. The only one they had was a DeWalt, which was 14 dollars without the attachment for the drill. I needed a toilet seat, and again, 1 high-dollar brand. I hate to leave, but its goodbye for me. Guess harbor freight will get my business, or online shopping.
Great customer service!! Quick with a rain check if out of product. Great selection.
Staff not very helpful.do better at home depot.
Very easy to find what you need more varity to choose from and is close to my house. was a busy place here on Sunday.
Great place for a handyman or even a person like me. Love the laid back atmosphere. Stihl selection is really good.
Great. Very helpful with products we were looking for. Good prices
It was great. They helped me find what i needed and also a little something extra for my husband to buy for birthday next month. There was no line at the checkout. So great.
I come here first. With its convenient location and friendly staff this place reminds me so much of my small town lumber yard.
Great neighborhood store.
Its a great place wonderful helpful people that work there
Bought a Stihl string trimmer. They registered it, topped it off with fuel, started it and adjusted the idle. Also made sure I had correct string line and fuel. I am very impressed with their level of service!
Always a great alternative to Lowes or home depot. It has that locally owned vibe. Its been here ever since I could remember!
Its a cute little store prices are decent I like all hardware stores though
This was the ONLY place in town that had any single gang boxes for old work. So you know what this is, when you need to add a electrical switch or plug in an already built home, this is what you use to install it.
Had ad for hanging baskets but had none trying to sell you dead ones for sale price now i know why i drive to Lowes!! Sale was 9.95
The outside cashier had a little bit of an attitude but the savings was worth it.
Emily at the counter was very helpful,knowledgeable and just nice in general! Its always super nice to get people that arent there just to collect hours and get a check. She went way beyond what she had to. She needs a raise! I only needed 10 buckets of masonry sand and the least they sold was a half yard. I drive a small SUV and couldnt haul anymore then 10 buckets. They let me pay for a half yard and get my 10 buckets of sand. I know I overpaid but it was well worth it to be able to get what I need! Thanks Emily!
Great place to go and very helpful
My Son Bought Me Wood Flooring for My Kitchen at a Really Good Price
They always have friendly service! Decent prices too and plenty of selection.
Service was not good nobody was willing to help me in anyway needed a cart the worker didnt even bother to find cart for me had to go get the cart myself service was not good though the whole store
It was a wonderful experience The staff there was very well knowledgeed! they helped me find everything I need in a timely manner.
Great hardware and garden center. Has a great selection of odds and ends.
Janie in the greenhouse could not be any more helpful. Not only does she know about every plant, she always goes out of her way to help me or get others to help me if she can not herself. If I do venture out of the greenhouse they always great me with a smile and are very helpful as well. I love sutherlands
Quick and easy
Got some gardening supplies at the end of the Covid lockdownAll is good!
Lady was nice 1st counter in giving directions to aisle, however the gentleman that showed me their hose couplings was very short with me. It was like I interrupted what he was working on.
The store itself is great! They carry a great selection of products for a little more than other chainstores, but is great if you are like me and like to avoid those bigger retailers. I am always impressed with the variety and selection in their lawn and garden section. I do have to say that the customer service needs massive improvement. I frequent this store often due to the convenience; however, I am always amazed at the lack of customer service. I frequently see associates pass by without offering assistance or even acknowledging you. Every time I go to check out, the sales associate doesnt say a word. On my recent visit, the associate was on the phone the entire transaction and didnt even give me a bag for my multiple items. This type of behavior is why I choose to avoid those bigger retail chains. Great products but poor customer service.
Beautiful flowers for your garden. A little bit higher than Lowes and Home Depot but great selection not found at these other locations. Found the grass seed we needed and at a resemble price.
Great customer service, prices and selection
Horrible customer service!!!
It was wonderful! Hardware close to my new home.
Great products and prices. Customer service could use some work but overall we are satisfied. Also, they have fans but its get hot quickly if in one area too long.
Love the store but it is hard to find someone to help you find what you are looking for
Customer service is gone to the wayside here. Big store with no help nobody knows anything about anything. Lost out on home renovation last year and I will be going elsewhere to finish my large landscaping project elsewhere. Sure miss the old Sutherlands!
Was in that store today for at least 30 minutes browsing in garden center and looking for light bulbs for motion lights.More than one employee walked past us never acknowledged us or asked if we needed help.Very poor customer service in my opinion.So we went to Home Deport on Georgia and was acknowledged and helped right away.
This place used to be better, but they got rid of too much help. Now its too hard to get assistance.Which is too bad, I used to like it here. they have a lot of small items you cant find another hardware stores.
As always, Perfect!!!
Great people great service always have what I need + information that I may need.I have not yet had a bad experience with them it is a great store and I will even cross town to shop there instead of Home Depot
Nice people now that they have a new manager.Good quality lumber and good selection of hardware and tools.
Just the right products for a bit more than big box stores. Its got a small town hardware feel. Other than cashiers the customer service could use some adjusting.
Good pricing and easy in and out experience.
I love going to buy all the things I need to work on my house and the employees are great and very helpful in finding what I need.
Great people! Great prices!
Very nice hardware store and the employees are very helpful with any questions you have.
Its a hardware store. As a contractor sometimes we run into situations that require us to use the customer checks or call in credit card number for materials. I understand theyre doing it for the customers safety. Ut there got yo be a way the can help out.. lowes and homedepot both do it.
Some of their prices are actually better than big chain stores. Like the small town lumber store feeling. Employess are friendly and helpful.
Great place very helpful
Sutherlands is great place to get things for smaller fixes around the house. Prices are reasonable and the staff is usually helpful and knowledgeable on products.
Nice friendly staff.
Nice hometown lumberyard and tool store. Plumbing, electrical and gardening supplies as well.
The store itself is fair, although the employees are sometimes hard to find inside and seem lackadaisical. The website is just horrible and does not work to search anything. Much better service and experience at the big box stores. No one wants to take up their time to drive over to there to find out that what they needed is not there.
A good place to buy plants and trees. The price is also good.
Great store has good selection of maint.Items that work good for flipping houses.Love the greenhouse in spring and summer.
Always have great sales, and plenty of stock to fill my needs. Thanks Sutherlands! !!
I went in to Sutherlands instead of Home Depot to show local business support by purchasing some plants. The lady that was running the greenhouse area kicked me out saying that close at 4. I will not go back. Such a horrible experience of customer service.
Fantastic prices and good service. They dont have the selection and stock of the mega stores, but I always like to look there first.
Could definitely use better customer service.
I placed an order for a privacy fence. I ordered 16 treated. The sales person instructed my person that 2x4x8 was better. When I arrived onsite, I found that the 2x4s werent even treated lumber. So I wasted 2 hours of my morning loading, returning and picking up the proper (originally ordered) material. The manager offered not expediancy in correcting the order nor an apology.
Dont carry a lot of needed iteams. Many iteams over priced, nice cashiers but older guy behind customer svc counter hates his job & his attitude shows it. Not enough employes in the store to help you. Nursery poorly supplyed & vry rude manager. Lumber yard is a joke to deal with. Only use cause vry close by & Dave the key guy very knowledgeable & nice to dral with.
Great staff always willing to assist as needed.
Fast and friendly service.
Close to home, has most anything the bigger box stores have. Good people.
Thx Larry Zanes Plumbing is here to tell you they have one of the most qualified people working here at Sutherlands
My wife and i had a bad shopping experience at the sutherlands in Amarillo. We looked around the store for several minutes looking for someone to assist us. The manager wasnt willing to help me find hanging decorations for our garden.
GREAT!!
Excellent location selection of products and services from employees, fair prices, David Smith plumbing
Very very helpful. We will be back. Very knowledgable.
Great place for all your home shopping needs.
I was checking out and had a female employee ask me to return drill bits. I told her that I didnt have any drill bits. But she kept on asking me to return, drill bits. I ended up going thru the store and showing her exactly what I did. Then she left. So I went back to the check out to pay for my items. When she sends a young male to ask me to return drill bits. And I said I dont have any drill bits. So I empty my pockets to show him that I did not have any drill bits.I felt like i was being accused of stealing drill bits. I spend about $10,000 a year in that store. But I will never step foot in there again.
My husband and I had a horrible experience, we asked two ladys to help us find some flowers and they didnt know a clue about anything especially flowers with is ironic because they worked in the floral section all they wanted to do was sit and gossip and water the cement not the actually flowers, then we asked the manger about flowers, and he got an attitude with us and looked at us stupid when we asked for hanging flowers, we wont be back.
They have better prices then the big box stores and they have products that you have to order at the big stores.
Found what I was wanting right off. Good service.
So unhelpful if you are not knowledgeable.
Very helpful and great prices
Everything you need in a home improvement store and lumber yard. Very friendly and helpful staff!
Every one was very nice to help and we had a nice time and found a lot of things we needed and a lot of items we will need later couldnt have been a better trip .
This store was great and everyone was friendly.
Could not find advertised specials. Even though there were PLENTY of employees walking around and talking, not a ONE could spare the time to help locate what we were searching for. WASTE OF MY TIME!
I got me a heater from there and it was just what I needed
Great simi-local hardware store
The employees do not have any knowledge about the products & sales are misleading. And theyre customer service is horrible because employees are not welcoming or want to help you. Not returning to this place!!
Your website shows 3 and 4 inch PVC caps for $1.50. I get there and the only caps you have are $5.50!
Fast checkout
Has a lot of things for the house
Very nicely laid out.
The staff was unwilling to help answer questions or help me look for the item I needed. Flat out said they couldnt help me.
Very helpful, thanks alot
We Love shopping at sutherlands
When I ask for help nobody knew what I was talking about and what I wanted was outside way in the back I walked out there and nobody was there so I left.. sorry service.......
Asked if they had an item to fix a garage door. Was told no but something on a different aisle might work. Didnt offer help in finding item. Rude and unhelpful will not come back!!
They had what I needed also purchased flowers