user
Appearance
Comments
Ji
Review №1

Alignment guys is old school and great. I’ve been to them a dozen times, they are knowledgeable, nice, and do great work for a very fair price.

Vi
Review №2

Great price. Great work. Nice people. They knew exactly what they were doing.Heads up: its a bit hard to find, and they are busy. Call to make an appointment and get specific directions. ( Its located in a smaller building behind the street facing buildings, look for the U-haul trucks. )

ru
Review №3

I take all my cars and trucks here. They are top notch for alignments. A different repair shop in Utah says they have the best alignment equipment in the American Fork and surrounding area.

Br
Review №4

Had a spare tire fall off my boat trailer and hit the front axel. Pushed it way out of alignment and they fixed it quickly and for a very fair price!

Ha
Review №5

I don’t know where to start... dumpy place. Ceiling falling apart. Rude people. They said our alignment should take an hour or so.... four hours later they were still not done. Way over priced as well. Will not EVER be coming back here.

Ra
Review №6

The waiting room is a mess, ceiling is about to fall, food around on the floor, really hot during the summer with no A/C.Next time I wouldnt mind to spend a little extra next time

Gi
Review №7

A great alignment. Fast, efficient and economical. The only negative is there is no public restroom there. I will use them again.

Sc
Review №8

I have been to Alignment Guys several times and they have done a great job. I especially appreciate them letting me know when they see repairs that need to be done soon. No pressure for them to do the work. Note that they dont have a waiting room, so you cant wait there while they work on the vehicle.

Pa
Review №9

They are very knowledgeable about everything frame and suspension related and will never try to sell services that arent required. They are honest with everything and dont charge an arm and a leg! Highly recommended!

Hu
Review №10

Best price on an alignment you’ll find anywhere. They always do a fantastic job. Thanks!

Sy
Review №11

Fairly good at what they do. But a bit rushed they left two sockets and extentions on the top of the motor. Didnt see them until the next oil change and was very lucky they didnt end up in the belts or fan..

Ca
Review №12

Amazing service! Great job at a great price. I took my car in for an alignment. They are super friendly, honest and very helpful. I wont be taking my cars any place else for work now that Ive found them.

Su
Review №13

Rude, dishonest people. Dirty place. Terrible quality and high prices. I went there few times and every time the same bad experience.

Da
Review №14

Straightforward, no messing around, no upselling. Had a laundry list of issues with our car, they quickly checked it out let us know what could be done and how much it would cost, we asked them to do only a few, and they got it done no problem. Great prices.

St
Review №15

Just awesome, I love these guys!

Mi
Review №16

Fantastic Staff - Solid Service - Trustworthy and Transparent.The staff is very knowledgeable, it comes from their years and years of experience, theyre traditional in method and service.Theyve been around the block a few times and continue to grow and learn all they can in the industry.Theyre very friendly and transparent in pricing and time estimation.I wanted to address what some of these negative reviews say. . .Theres only 2 things I can think of that people complain about but in reality theres not a problem, theres easy solutions to get over it.1: The Location - Theyve had this location forever sorry if it gets crowded at times, thats to be expected of a busy business and small lot.2: The Office - Again, its a small family run business.If its expected to take a while then plan accordingly and go for a walk and breathe some fresh air.None of those things affect your quality service.I called ahead of time, scheduled an appointment... and guess what?They honored that time, cost, and got me well taken care of!I can only expect them to treat you the same way.Mutual respect goes a long way.

Na
Review №17

Brought my 1970 Dodge Challenger to their shop after the Big O tires store in Lehi told me my frame was bent and that they couldnt do an alignment. I brought my car to them, without knowing that you have to call ahead and have an appointment. Even though I didnt have an appointment they treated me really good, and let me keep the car in their property (parking lot) overnight. The Mechanic (who unfortunately I didnt get to meet to thank him), worked hours in my car. End result was that because I replaced the whole front end steering components. They needed to adjust everything to make the wheels straight. Short story long, I paid 52$ for an awesome service ! To test out my new aligned wheels someday later in the week, I finally took my 70 Challenger down the freeway, and got a little bit excited and might of hit 100 miles, Could Ive driven it faster? OH HECK, YES! The car was begging to go faster.Anyways back to the review, This business even though its a bit hard to find due to its location and doesnt look like a really big fancy branch business like Big Otires and others. Its a Mechanic Shop that I would recommend (not only for alignments) to friends and family members, its one of those few shops that cares about the costumer and care to help you.

Ky
Review №18

Great service and fair prices. They know their business and wont try to sell me services that arent needed.

Te
Review №19

Good quality work it did tske them all day to get my truck done the did not make sure all the lug nuts were tight on the passenger side losts 3 of them taking the after the tire off to replace a broken bracket for the tti suspension. When i called them about it after i noticed that they were missing phill went out of his way to get them replaced and even came to my work to fix at no charge would go back there again for sure

Sc
Review №20

The best compliment I can give these people is that theyre crazy honest and fair. Almost to their detriment. Although they call themselves Alignment Guys, they do nearly all car repair. The only exceptions that I know of are electrical problems, transmissions and clutches, but there may be more. I trust these guys with my new cars as well as the teenagers junkers. Without asking, they go out of their way to save you money because thats part of their DNA. They do tons of work for car dealerships because of their great work and excellent prices. Youre not going to be impressed with a fancy building or location (in fact its hard to find the first time because its behind another building) but you will be impressed by their good, honest work. I hesitate to spread the word and risk longer start times, but these guys deserve a great review, theyve treated my family and I so well for so many years. Highly recommend.

Ba
Review №21

They were fast, friendly and affordable. They were able to finish the alignment on my van in about 40 minutes with no problems. They gave some good advice on tire pressure and the price didnt leave me in pain. I would recommend this place.

Ma
Review №22

So I took my daughters Scion xa in to have it aligned, because it was pulling to the left. The prices seemed reasonable, $39 front wheel, $59 all-wheel. They put it up on the rack and came back with a quote of $700, claiming that it needed a new front right lower control arm, and two new front struts. Their claim was that the lower control arm was bent almost straight instead of having the proper bend in it, and that the right front strut was bent. Said struts needed to be replaced in pairs, so they needed to do them both. I asked to have them show me what was bent. They couldnt do that because customers werent allowed in the pit, and that was the only place you could see the bent control arm, and they knew the strut was bent because the machine they hooked up to measure it all told them it was. And I needed to replace it or oil would be leaking out of it soon because it was bent so bad.Well I wasnt going to pay that, so I paid the $25 diagnostic fee and took it to the local Toyota/Scion dealer. They charged $99. Amazingly, they were able to align it fine, and didnt mention any bent control arms or struts. I even asked if they found anything bent, and they said no, everything looked fine.Buyer beware on this outfit.

Em
Review №23

I feel really close to all the workers here, its like were family. They always make time for me and help me with whatevers wrong. Great service and great people! I love you guys

Bl
Review №24

I went in to find out how much life was left on my suspension, and felt they were very honest with me. No gouging, they let me know I still had a solid 6 months. Gave me a bid and their bid was solid, with brand name parts. I was impressed.

Da
Review №25

I do not consider myself a car expert, however, I can usually pick when somebody is trying to lie to me.I did not feel this was the case with the Alignment Guys!James (one of, or the Mechanic) was very personable, and willing to explain what was needing repairs on my vehicle. They took care of me, even went the extra mile and took photos of the damage so that I could show my insurance.I am most pleased with the speed of their work, they essentially replaced parts/fixed my car within a day!

Na
Review №26

I love the alignment guys. Theyre always straight forward with their pricing and recommendations, and I love the work they do. More than just a front end shop. They do great work. They treat us like family.

Co
Review №27

A straight scam, I went in to get my alignment done and I’m was quoted $50 left paying $140 and they took 2 hours on a simple alignment. I listen to them scam me and went along with it to test their honesty. Would not recommend.

Jo
Review №28

Very honest people working there. I was in a hurry and didnt make an appointment and they made room for my very unaligned truck. They did a great job. And I was very satisfied with the price.

st
Review №29

Took my plow truck here after the bolts sheard off the bed and bent the frame into a taco. Got the truck back two days later and it drives like nothing ever happened. The price was extremely affordable, service was fast, and the time was taken to do the job right.

Br
Review №30

Very nice service. They did a better job than the dealership I used to take my car to. The owner is really nice and you will not find a better deal and service elsewhere.

Bo
Review №31

I wouldnt take my car anywhere else to have the alignment done. Great service. James did the alignment and it goes down the road like it should. Just changed my struts and needed an alignment. Good people.

Mi
Review №32

Ive been taking my cars to Alignment Guys for years. This last visit I was positive new parts would be required after hitting something big. They just called and worked their magic without having to order in new parts. I trust these guys because they do great work, very reasonably priced, and always do their best to save me money which keeps me coming back.

Sa
Review №33

Alignment guys are the best around for not only alignments but any suspension or frame work. They are honest and will go the extra mile to make sure their customers are happy. The building is old but that is how they keep their prices down. You wont find anyone else who knows as much about suspensions or alignments ANYWHERE.

Ja
Review №34

You will not find a better alignment or better people to work with. Its so important to trust the people who are working on your car and this is a great group of people. I would recommend them any day.

Da
Review №35

Who we do business with reflects our values. If you value a dirty environment, rude behavior, and negative business practices, this hillbilly circus is for you! I came to this group for an alignment and the price doubled. One hour of labor to tighten four bolts. 15 minutes per bolt huh? Five years later I come in to rent a Uhaul and the couple there are immediately rude and unprofessional. I happily went to the competition who behaved like a professional business should. I suspect the honest part of many of the positive reviews reflect the lower prices. The way these people behave, they have to be cheaper than everyone else. It’s the only reason to come in the first time. Chances are, there won’t be a second time.

Ja
Review №36

My car was pulling to the left so I got it looked at by a mechanic out in Eagle Mountain. That company said my struts were bad and it would cost over $700 to fix. So I called the Alignment Guys for a quote on struts, assuming the first company diagnosed correctly, and their quote was a couple hundred dollars cheaper. When I took my car in to the Alignment Guys they found that my car only needed an alignment done which only cost me $60.So not only would it have been cheaper to do the struts, if thats what I actually needed, but come to find out I only needed an alignment done and my car drives great. I would recommend the Alignment Guys to anyone and everyone!!

gr
Review №37

This place is great. These guys know what theyre doing. I have a lifted Chevy suburban (with ifs) on 35s, my tires have worn perfectly since their initial alignment job 3 years ago, and Im not super diligent at rotating them either :-) I replaced some front end parts so I needed it done again. $50 bucks. Are you kidding me? Haha I love it. Anyway, to the few people who have made an issue of their building being old and stuff--Seriously people? Thats probably a building thats paid for or certainly doesnt cost them a fortune. So who saves money because of that?? We do! Im not aware of anyone else that would align my lifted suburban for $50. No printout? Who cares. My tires tell me the whole story. So, if you want to help someone pay their overhead for a big fancy shop and a computer printout and likely get a kid thats been doing alignments for 3 months, haha then by all means go to a fancy shop and pay more for less. You want a place where the guys doing the work have years and years of experience and get the job done right, then go here!

Ry
Review №38

They are very honest with their pricing. The turnaround time was perfect, not to mention they are all very good people at heart and care about there customers. I definitely do recommend them.

Ca
Review №39

I have always taken my cars here for alignment. They are honest, straight forward, and do a fantastic job. The employees are very knowledgeable and know their trade very well. I definitely recommend taking your car here before anywhere else.

Wa
Review №40

A great family business with awesome pricing. I took my truck in for a front end alignment and they charged me $49.00 when the lowest I could find after calling anywhere else was $60. There was no wait before me, so it only took about an hour for them to get everything in line.

Ma
Review №41

Trustworthy, Low prices, personable service. I requested a service that would cost about $450. They saved me $200 dollars and serviced other more critical issues instead and gave me a summary of the other issues and a timeline to get them fixed.I was referred to Alignment Guys a few years ago with my first car. Now Im on my third and I wont take it to anyone else.I trust my cars to Alignment Guys for professional service at a mom and pop price. I know Im not paying for some big screen TV with inflated labor costs like other shops. These guys just do great service for less and I know that thats where my moneys going when I walk in.Thanks guys!

Tr
Review №42

Their prices were the best out of anyone I called in American Fork. I also needed some additional front end work done which they were able to do for me. They were done super fast and again their prices were great!

Al
Review №43

Nice people that dont know as much about auto repair as they let on. Their knowledge comes from manuals and every time I have gone here they have played a guessing game with my wallet instead of solving the problems presented. I take my cars to world class down the street now.Also... isnt there a law about dealing cars out of the same place you repair cars? Someone should look into that. Bad business for the community if you ask me. This place is a dump!

To
Review №44

Now you want real people who know how to find problems with your car?I took my Truck to 5 different shops trying to figure out why my truck was not steering properly.To give you an idea I took some friends advice and took my truck to Midas.. THAT WAS A JOKE kid comes out and said Sir I drove your truck around the shop and it feels just fine. And I got the same from 3 different Big O tire shops. finally a friend here in AF told me about The Alignment guys But I had all ready took my truck to these other shops and they said nothing was wrong. so I figured I would just try fixing the problem myself I got under my truck felt the tie rods and they moved a bit so I changed out the Whole setup. then I took my truck over to the Big O Tires on State street next to Autozone and they refused me because my truck was to big for their equipment They Suggested I take my truck to the Alignment guys.Long story shortI Gave in and made an appointment. Ya the building looks as if was built in the 40s .. I felt as if I was making a mistake. I was So Wrong about these guys and gals The tech came out when I was picking up my truck and told me that a part in my steering box was bad and I should have it replaced or he could try to adjust it. 20 bucks to adjust he said and I said OK go ahead He took my truck in the back and not more than 5 minutes later he brought it back and said he adjusted it all the way but there was no change in the steering .. They charged me nothing for this. the gal at the desk gave me a quick guesstimate to have this fixed ...The guesstimate was wrong by about 21.00 over what they charged me..They are honest. affordable and some of the greatest people I have met here in A F.Will I take my truck back to them. F____ Yes they are damn good !!!

Ty
Review №45

Great prices and friendly service

Go
Review №46

I dont know about the wild differences in the reviews... Perhaps some of the reviewers are friends or employees.In any case, I will NEVER take a car to these people again. I have an older Explorer and they told me I needed $1300 in work to fix a shuddering that happens when I hit bumps. The thing has been otherwise running great so I had the work done. They charged me $1600. First bad omen.It seemed to be better except there was a funny banging sound if I hit a bump when I turned left. I took it back and they said they had some idea of what would fix it. They didnt charge me, and the banging sound was gone, BUT THE SHUDDER WAS BACK. I took it in again. This time they told me it needed a custom-machined part that I would have to pay for. That just doesnt make any sense at all.I found a guy who knows everything there is to know about Explorer front ends. He took a close look at it and he says two of the parts that were supposed to be replaced were bad and were the original parts, not replacements!!

Sa
Review №47

Don’t just look at the reviews, find out for yourself their timely, friendly, and low-priced service they will provide for you. My family has been taking our vehicles to them for years because no one else treats us as honestly and truly gives the best deal!

Sh
Review №48

Friendly, knowledgeable, and helpful.

Ma
Review №49

They are awesome! Ive trusted them for years. Honest and inexpensive.

Ry
Review №50

I got my car alignment done here, it was quick and reasonably priced

Al
Review №51

Great honest service! And great prices!

Br
Review №52

Great service, honest with great prices! Was recommended by my mechanic, GEO’s Automotive.

Vi
Review №53

Ben Bruenderman always does a great job at an excellent price!

St
Review №54

The did my rear shock in just a couple of hours. Price was right!

Da
Review №55

This place is one of the dungiest places Ive been--the waiting room is a disgusting couch thats placed right behind some secretarys desk where she sits and plays random online games as you wait. Theres a kitchen right next to you as well. Feels like youre in someones house.Anyway, when I ask them to show me a printout of the specs for my alignment, they rant about how the new machines dont work and the old methods they use are 100 times better. Yeah right. Its hard to trust theyre doing anything at all if they cant show what you were at before and after the alignment.Not a company I would ever recommend. Super nice on the phone and super well priced, which made me want to go there. Id rather pay twice as much to get it done somewhere better though.

jo
Review №56

Great service great people always on top of there things here.

Br
Review №57

I was having some significant issues with my alignment. I came here from another mechanic to get a second opinion. The first mechanic I went to told me it was a camber issue and that my cambers were wearing down.I came to Alignment Guys for their opinion. It was a very dirty shop and smelled like cigarrette smoke. They were very indifferent towards the other customers as well.They told me it was a strut problem not a camber problem and that I needed to replace all my struts. They quoted me for 770 to replace them.I went to Greenwoods Auto repair for a third opinion. Greenwoods checked my struts, shocks, the whole 9 yards. The only issue was two cambers. My struts were strong and in very good shape. Out the door it cost me 230.Either Alignment Guys was incompetent and didnt know what they were doing or they were trying to get me to pay more to get something fixed that didnt need to be fixed.I would recommend Greenwoods Auto instead. They have great customer service and actually took care if the problem without trying to charge me for things that didnt need fixed.

Ku
Review №58

Good honest people, the place looks a little ruff but dont let that fool you cause they are very good and honest

Ke
Review №59

The service and the price are good, the work gets done well and reliably. The only reason for the missing star is that the facility and customer experience are lacking.

Sc
Review №60

Good service and knowledgeable staff.

Ch
Review №61

Very happy with the service and price cant be beat.

Ch
Review №62

The Alignment Guys in American Fork is fantastic. Ever sinceIi purchased my first car years ago I have gone here. They are extremely honest. If your car doesnt need an alignment, they will tell you. Its obvious they care about their reputation. GO THERE!PS- They dont ONLY do alignments. They can do it all, just ask.

Je
Review №63

Excellent mechanics and honest to a fault. The kind of mechanics that earn the title, my mechanic.

Is
Review №64

Very trustworthy. Highly recommend them.

Bo
Review №65

Ok, let me just say that it felt like something was shady going on here. You pull in to find a desserted parking lot full of Uhaul trucks and trailers and no where to park. Yes, I know that sounds funny, but it was true...not a soul around. I started poking around until I found a paper sign on the door that said Alignment Guys.--I go in to find a charming lady in the front office, they confirm the appointment and show me to the waiting room to wait the approximately 45 minutes. Before leaving I confirmed with her that I ONLY needed the front end aligned. This was due to the replacement of a tie-rod. I just had it all aligned not too long ago and it drove perfectly before the part replacement. She confirmed the price and I was sent to the 3rd level of purgatory to wait.--Seriously, this room was apparently the front office to the Uhaul rental company. Complete with boxes, blankets, and other moving items stacked haphazardly around the room. The best part of it was the heat. It was high 90s outside and an oven inside this little room. This did nothing to stem the flys from the half eaten cantaloupe and Taco Bell that was left on the table to all to see and smell.--Oh the visit gets better when a nice over-friendly dog saunters in to see if the meet, (me) was cooked. No quite, but dripping in sweat at this point. After he left hair on my paints and me sneezing he left the way he had come.--After, not a bearable but horrid 45 minutes, but an hour and 15 minutes of wait, I was released from purgatory to find that they HAD done a full 4 wheel alignment after-all, or at least charged me for it. At this point there was no way on this good green earth I was going back to the waiting room. I did question it thought, but I only got a short, well it needed it answer. I am baffled and utterly dumbfounded how replacing a tie-rod on the front miss-aligns the rear tires.--The part that irks me about the whole situation is that I had asked specifically to ONLY do the front and at NO point was my miserable wait interrupted to ask if I would like the 4 wheels done, because it needed it.--Pros:So far so good on the service, We shall see if it holdsOn time for the aptsFriendly staffEasy exit from the buildingAn exciting story of adventure and mystery to tell around the water cooler--Cons:Confusing layout and markings for the door/parkingHot dark waiting roomSmelly friendly, shedding dogRotting leftovers on the tableBoxes stacked in the storage, oh wait waiting roomLonger than estimated wait time...you should know how long it is going to take...really nearly twice as long...Did extra work without authorization from the customer, This is the most import one of them all...you should never ever do work prior to authorization. Isnt this car and cust sat 101?--I leave this with the intent that all who read it will be uplifted and learn from it. Owner and customer alike.--Bob

Mi
Review №66

There are totaled vehicles parked all over this place and it looks like a junkyard of cars more than a repair place. It made me distrust it thinking they are using spare junkyard parts to do their mechanic work.

Mi
Review №67

These guys know alignments! Great prices, very honest!

Be
Review №68

These guys are awesome trustworthy group of people

Kr
Review №69

Were slightly pushy in their sales, but the price was good and they did a good job.

Po
Review №70

Honest and Cheap. 10/10

Ri
Review №71

They fixed both my trucks at a fair rate.

Jo
Review №72

Honest friendly and reasonable price..

St
Review №73

Because they really care about you and the work they do for you.

Bu
Review №74

Said that my toe adjustments were froze up and didnt listen when I told them that I wanted my camber to just be evened not fixed and they never have me an alignment sheet so I had no idea what my car was set at when they finished I decided to drive on it and see how long my brand new tires would last and within 1000 miles I had a tire burst and another one is right behind I will never go back or send a friend

Je
Review №75

Customer service was awful, people were extreamly rude and treated me with disrespect and like a was stupid from the second I walked in the door, never going here again and if you care about being treated even somewhat decent I dont recommend their service

Information
43 Photos
75 Comments
Rating
Similar organizations