user
Small Engine Surgeon, Inc.
97 N Center St, American Fork, UT 84003, United States
Appearance
Small Engine Surgeon, Inc.
Comments
Mi
Review №1

These guys are great! They always do a really good job. It gets busy this time of year but great service. Last time they fixed me all up and it had another issue and they fixed it for free with the service warranty

Rh
Review №2

EXPENSIVE for what you get! Took in several items to get tuned up and the results:* I had to call to find out that my equipment was done. In fact it had been done for 10+ days... Would have been nice to know. I did call twice and left a Voice Mail with name, contact number with the items that were being worked on. (I guess part of Customer Service and call backs in not part of the business)* Tune up... WOW, yes they all run fine but to pay $100 per item for a simple tune up... Lawn mower was the same Price as the trimmers... Note: All were running and did not need anything fancy done to them.* When picking up the equipment - They were dirty! I keep my equipment clean after each issue. When I picked these items up they had oil and gas spilled on them. One was covered in oil and the outside casing on it was black and when I dropped it off it was orange. Brought them home to clean them up, oil was all over the engines! Yes, they did come clean with a little effort!* Asked for the blades to be sharpened... That didnt happen!At this point I am going to have to be pretty disparate to head back to this shop! For the price I paid I would have expected a bit more than what was delivered.Not Impressed!

Sc
Review №3

I brought my lawn mower in to be serviced. I told them there was a gas leak at the hose clamp. When I got it home it was still leaking. I took it back. When I took it home for the second time it still leaked. I fixed it myself and proceeded to mow when I noticed a knocking noise in the engine. Took it back a 3rd time for the gas leak then fixed it myself. When I checked the oil it was completely empty. They never fixed it. If I could give it a 0 rating I would but it forces you to give a 1 ⭐.

Dr
Review №4

Called and asked for a replacement dip stick for a little motor and he just gave me a Fairly new one for free. Never been there before but I know where I will be taking all my small engines for work.

Jo
Review №5

Amazing service. Great price!

Ky
Review №6

Love coming back to this place, they did a great job on my riding mower, good as new

Sc
Review №7

After thinking I had a basic tune up done, I just discovered nothing was done on my mower. Dirty air filter, oil that was like water with gas leakeage from the carberator that was supposed to be cleaned, and an unsharpened or poorly sharpened blade. Rip off city, here.

La
Review №8

We love these guys!!! These are honest people, they know what theyre doing and they guarantee their work! Excellent at communicating with us. They have great prices! Theyre great to work with, I highly recommend this place!!!

Da
Review №9

This place is great. Our heavy duty Toro snowblower blew a rod and was looking at $1,500 for a new one. They rebuilt the engine and even replaced a hammered auger impeller bearing for a fraction of the cost of a new blower. Sergey is honest and his prices are fair. He’ll show you exactly what parts are broken and lets you make the call on repairs. I’d do business with them again.

Be
Review №10

We love this place. So knowledgeable with small engines. They’re quick and reasonably priced. Super nice guys. I highly recommend them!

Ma
Review №11

Fast, thorough, good prices. I was in and out in 15 minutes with my chainsaw in better shape than it has been in a long time.

Ry
Review №12

Sergey is not much for small talk but they do a great job at a good price!

Ja
Review №13

I have had a power washer and a snow blower repaired by Small Engine Surgeon. They are very quick and do excellent work at a fair price. I highly recommend them.

Sc
Review №14

Small Engine Surgeon was great to work with! They fit me in late afternoon on a Saturday just before closing time to fix my issue, which they did so quick and efficiently. I thought I would have to wait until the next week to pick up my blades, but they got it done before the weekend. I highly recommend this place!

ke
Review №15

I own property maintenance business and take everything to these guys! They have great service and are always very honest and fair to deal with! They have done things other shops couldnt do. Despite being very busy they do a very good job at getting you up and running again. A lot faster then all of the other shops I have tried in this area. They have earned a customer for life thats for sure.

Ki
Review №16

They really know small engines well. We have a pretty new Honda lawnmower with a 160hp engine that has an auto-choke. It will randomly not run fast enough to cut grass and dies after a few feet. When it is behaving this way, there is nothing you can do Gerry it it work. The Small Engine Surgeon told us he can install a manual choke to fix that issue. 67.50 for parts and 40 for labor. That is crazy cheap for such a great fix. We plan to do it in the Spring. They also fixed our other lawnmower years ago for a great price. Hell show you things you want to learn about, too. Great service and deep knowledge.

Ro
Review №17

They are a family owned and operated shop that has been here in the community for over a decade. They are honest, prompt, and professional. Small Engine Surgeon will fix it right and for the right price. The Doctor is in!

W
Review №18

Took in 2 mowers and was quoted $80 plus parts...that’s where they got me. Took 3 weeks to get one mower back...still can’t afford to pick up the other. Mower #1 $106.00 : I was charged $16 for blade sharping that did not happen. Once I brought this to the owners attention he grudgingly refunded me the $16. Mower #2 $158: $78 in “parts”. The mower is only worth $100. If the owner had called a asked if I wanted to pay $78 in parts I would have said no. A simple tune up would suffice. I am out a lawn mower... my experience questions this shops integrity. Absolutely use cation and check for work billed. Toro 105-1845 Traction Control Cable9 product ratingsYour pick$12.98Brand new$8.99

Ky
Review №19

Awesome service. They are very thorough on their work, they work quickly, and stand behind everything they do. They charge a very fair price too.

K
Review №20

Great service and price. Got our old tiller working like new again. Quick turnaround. We will be return customers!

Ma
Review №21

Does a great job, I have them tune up my lawn mower every year

fy
Review №22

Sergey the owner is a nice guy. He doesnt speak much English but he tries to be very reasonable. His staff are friendly. I recommend him over Duffs when it comes to service and curiosity.

Wh
Review №23

Crazy fast service. In and out in 15 min to get a chain saw sharpened! Affordable too. Would definitely recommend!

Wi
Review №24

Go to these guys before you google on how to fix your trimmer or mower. Amazing people!

Se
Review №25

He should be called the small engine wizard or miracle man! Fast, very good pricing and has always been able to fix anything Ive brought. Before I found this place I had to take things to the big box hardware store, but they cost more, take longer, and sometimes gave a tool back to me that still didnt work. I now also take my riding mower to the surgeon every few years for a tune-up as well.

Ma
Review №26

Great place to bring my gas tools too. People are friendly and helpful. I get all my equipment fixed their and the price is fair. Never had a problem with my equipment after their service. I find them to be very knowledgeable. Anytime I have a question they have an answer.

St
Review №27

This guy is pretty cool. Has always been able to fix anything I present to him. Pricing is good and I usually have my stuff back within a day or two depending on how busy he is.

Ma
Review №28

Small engine surgeon did a great job giving my lawn mower a tune-up. They were fast and affordable. I would recommend them to anybody.

Ch
Review №29

This place is run by a very friendly guy. He is also extremely willing to go the extra mile to find a part that you might need. There is a variety of old Parts laying around here and there but this guy knows where everything is. He even gave me one for free!

Sa
Review №30

5 stars. They do fantastic work, theyre honest, and theyre easy to want to come back to. Highly recommended!

Ca
Review №31

The guy who does the repairs is an awesome dude. Willing to go out of his way to fix my problem.

Ro
Review №32

This place is awesome. Sergei really knows his stuff and gets things fixed right the first time. Ive had my chainsaw chains sharpened, my lawnmower fixed, as well as my aerator, edger, blower and snowthrower. If its the start of the season, dont get mad that hes a couple weeks backed up, its just the nature of the beast.

Ke
Review №33

The guy seems a little rough but I think its just his personality. Did a great job with tuning up my line trimmer.

Je
Review №34

These guys really know their engines. They are really quick. Plus they guarantee their work! I love doing business here!

Di
Review №35

I’m confused how they have some many good reviews. My experience was that the man was an old grump and very belittling. They never called when my mower was done. Not clear on what they repaired, and somehow now my mower is harder to start than before. When we tried to ask why it’s so difficult to start, he just shook his head and said it worked just fine.

Ca
Review №36

Extremely helpful. Brought my tiny tiller in which had the carburetor replaced by another company and still didnt run. He tested a few things, figured out it was the priming pump, popped it out and a new one in and it works beautifully. Thank you Sergey!!!

SJ
Review №37

They fixed our go cart engine up nicely for a fair price.

Ro
Review №38

Best place Ive found to fix small engines

Mi
Review №39

I’m an arborist and bring all my chainsaw issues to Sergey. Everyone is friendly at this place and I always get fast service. Sergey knows his stuff - he’s a small engine repair genius.

Co
Review №40

I was ready to buy a new mower but decided to take it by these guys to see what they had to say. Literally 5 minutes later I was leaving with a fixed mower. They were very polite and knew what they were doing. I would recommend them

Ma
Review №41

They have repaired two snow blowers and two generators. All run great after they are back. Would highly recommend them to anyone.

K
Review №42

Unfortunately, when they serviced my mower, they didnt put any oil back in it. Needless to say, my mower was destroyed. People make mistakes, but you would think they would replace what was damaged with something of equal or greater value. What I got was an old rebuilt motor that is extremely loud, rattles, and dies if the throttle is turned down to slow, or if you engage the blades when the throttle is set on fast. Ill be going back to Duff Shelleys.

He
Review №43

They were honest, fast, and friendly. Would highly recommend them.

Eu
Review №44

Got my snow blower, leaf blower and lawn mower from these guys. Got a great price and the quality was superb. Awesome folks!

De
Review №45

These people know engines. If you havent already, give them a try.

ja
Review №46

Great service and fast repair. Nice people.

Ch
Review №47

Very positive experience with them - work was done right the first time for a fair price. Ill be using them again the future.

Th
Review №48

Absolutely love this place! Sergey the owner is a wonderful man and he and his crew have taken care of all my small engine needs for years!

Da
Review №49

Once apon a time, my mower stopped working, A friend said to take it to a guy named sergey in american fork, So i did and soon my mower was back in service at a very affordable price. two thumbs up.

Ca
Review №50

Lawn mower dropped off. Told me it would take 5-7 days. It was done in 2 days. Awesome.

Mi
Review №51

Friendly and fast! So happy I found them.

Mi
Review №52

Surgy and his staff are very helpful, I have ALWAYS received very good service and in a timely manner. I fully recommend Engine Surgeon for small engine repairs.

An
Review №53

Great, fast service, great prices, honest work

Jo
Review №54

Excellent service at a reasonable price

Ta
Review №55

Great job. They fixed my gas-powered weed whacker.

Be
Review №56

Brought my Craftsman 4-cycle for a tune up. Got it back and it didnt work. I took it back to the same guy and he said that it is a 4-cycle so it sucks and tried to get me to buy a 2-cycle from him. I paid $54.56 for a non-fixed trimmer and they wouldnt give me a discount on another item. Crappy service.

Ma
Review №57

Fast and fair, great experience with the team

Ja
Review №58

Helpful. Reasonable pricd

Jo
Review №59

Took my mower and a tiller in. They fixed the mower while I waited! The tiller will be done in a few days. Other places are weeks.

Jo
Review №60

Fast, friendly, affordable!

To
Review №61

Guy totally blew me off. Says I just need to go buy a new trimmer because a screw is broken. I have money and want service and he blew me off. Dont ever go here.

Ka
Review №62

Good people

Cu
Review №63

Good service

Information
3 Photos
63 Comments
4.6 Rating
  • Address:97 N Center St, American Fork, UT 84003, United States
  • Site:http://smallenginesurgeon.com/
  • Phone:+1 801-216-4565
Categories
  • Lawn mower store
  • Construction equipment supplier
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–4PM
Similar organizations