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The Door & Fence Store
2316 230th St Suite #304, Ames, IA 50014, United States
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The Door & Fence Store
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Ry
Review №1

The 2020 derecho damaged my chain link fence and I decided it was time for an upgrade to a 6 wood privacy fence. Admittedly most of Ames needed fence repairs so it was awhile before they could get to me. I would say it was worth the wait though. The fence looks great and I was very pleased with the level of professionalism I received throughout the entire process from estimate, to tear-out, and through installation. Would highly recommend.

Jo
Review №2

I had a garage door emergency. They were able to come the next day and give me an honest assessment of what I needed. Would recommend due to fast response and great service.

Ja
Review №3

The Door and Fence Store provided us with OUTSTANDING service. They responded within hours of our request for help with a garage door that was damaged and not opening. The technician did excellent work repairing damage and was very professional and friendly. Well done!

e
Review №4

I loved working with Jay and the guys at the Door and fence store. I told them what I wanted, they made the greatest fence for my dogs and I. Easy to work with and a terrific job on the fence.

ca
Review №5

The installer and Jeremy did a great job. I’ve been way you for many years and you by always done a wonderful job. Great employees. Very happy.

St
Review №6

Great service! When someone (ahem), may have damaged their garage door, they made it their promptly, quickly assessed the situation, and Jeremy fixed the door while keeping our pocketbook in mind. He was informative and professional start to finish.

Am
Review №7

Product is excellent and the installers were knowledgeable and detail oriented. My garage doors fit my house and I am very pleased!

Ch
Review №8

The service technician was very quick and thorough with fixing our old garage door. The office staff was courteous and prompt with the billing. Overall, a good experience.

Le
Review №9

We had both of our garage doors replaced yesterday. The service team did a great job. They needed little to no attention from us. Got both doors updated nicely in one day. It did take longer than expected to get the new door delivered but I chalk that up to it being 2020.

ma
Review №10

Great service and very nice people! Got to me the same day I called. Communication was excellent and I knew everything that went on with my door. Highly recommended!!

Te
Review №11

They came in a timely fashion. I had an emergency and couldn’t get the garage door opened and they took care of me. They were very respectful very clean and followed covid protocol. Thank you for all your help.

Mi
Review №12

The work was done on the date and time scheduled and done fabulous. Old garage. Couldnt have been an easy replacement for the garage door.

An
Review №13

Prompt response time, reasonably priced, great customer service. Thank you.

Ro
Review №14

I sent an email requesting an estimate around 430pm and by 8am the following morning I had a response. Within an hour of calling them to set it up I had someone on their way to fix my broken spring. Thank you Shannon, and the 2 professional guys ( didnt catch their name) that came out to complete my repair in Jewell.

Ka
Review №15

My garage door opener broke in the middle of the worst cold snap in 20 years. The Door and Fence Store came out the next morning and fixed it Immediately. Everything was spotless when they were done. Thanks so much!

Pa
Review №16

Working with the Door & Fence Store was a pleasure. Shannon was so helpful and PATIENT while I made my decisions. Also, delivery and installation were excellent. Thank you!

Je
Review №17

Mike called to say he was on the way. He arrived assessed the problem and got to work. He addressed all the problems and when he left, everything worked properly. Mike is an asset to your company

Ro
Review №18

I had a spring break on an overhead commercial door in one of our buildings. The Door & Fence Store was very prompt in getting here to measure for the spring and then to get it replaced. We were up and running again in a very acceptable amount of time! I would recommend them for repairs on your over head door!

Ly
Review №19

We have had such positive experiences with the Door & Fence store! On a recent call regarding a non-working garage door they sent staff out immediately to diagnose the problem and scheduled a replacement installation for the next day. Each staff member we interacted with was friendly, competent, and professional. What a great local business!

Ki
Review №20

Quality work, had both doors installed in a few hours and cleaned up work area.The only thing that i did not like was communication. I did the online form to get a quote and didnt hear anything until a few days later. Until the guy was already on the way to my house and i was work. Luckily I was able to get off work, but it would have been nice to have it scheduled.

Mi
Review №21

We have relied on the Door and Fence Store for 15 years. Always friendly, customer centric, responsive in 24 hours or less and good value. Most recently, they replaced worn out/busted springs for our garage door. Thank you.

Mi
Review №22

Sent a technician next day to fix my garage door! Parker replaced the broken spring mechanism and reinforced the door to prevent future issues. Quality of work and materials is excellent, door works better now than ever!

Ch
Review №23

Best.I cant open my garage door this morning. They send someone and fix it in 20 mins. So I am able to get my car and go to work

Ha
Review №24

Called on a Friday morning and was going out of town in afternoon. They were out in less than a hour found problem had it fixed and gone before I had to leave Excellent Service.

Da
Review №25

The Door and Fence Store always provides quality work and in a timely manner.

Ke
Review №26

They are great to work with, have used them several times over the years. Very happy

Lo
Review №27

They did two jobs for us recently. We have a new decorative metal fence in our yard and two new garage doors. Both jobs were done timely and to our agreed upon prices. We are pleased with the quality work.

Da
Review №28

Came out and inspected our door after the storm and made the necessary adjustments. The staff was polite through the entire process.

Jo
Review №29

Spoke with excellent staff yesterday afternoon about my garage door coming off the track and they had me on the schedule today and had it repaired in 20mins. Great service! Thank you!

Br
Review №30

Quick response after storm damage and great communication when getting new replacement garage doors ordered. Comprehensive estimates and great scheduling.

Am
Review №31

Despite many challenges & setbacks due to the Derecho in IA & Covid, they worked with us to get our chain link fence put up as quickly as possible when we moved back to IA from out of state with our dog the beginning of Oct. 2020. The fence looks great! Thank you Door & Fence store!

Aa
Review №32

Great service! Installed my new garage door while on vacation could not be happier!

Do
Review №33

Im totally pleased with their knowledgeable employees and top-notch customer service. They did an excellent job in servicing my two overhead garage doors in a very timely manner. I will definitely continue to use them in the years ahead, plus I highly recommend them. A first class organization!!

Pe
Review №34

Ordered fencing and got it in due time. Helped load it very nice people.

ri
Review №35

We called about our crooked, stuck garage door at 8 am and it was fixed by 11 am. We didnt even need new parts, just an expert who knew how to make some apparently complicated adjustments. We always know we will get great service from the Door and Fence Store.

Je
Review №36

I called them and they were there the next day. Lady who answered the phone and took my order was most polite and professional. The service tech showed up when they said he would and I received a courtesey call right before they he came. He was very diligent and also very professional. He had our problem fixed in no time. I have used the Door and Fence Store for many years and would continue to do so in the future!!!

Do
Review №37

I my 6 year old door had a spring break on a Saturday morning. I called the 24 hour on call of the company that installed it 6 times. Saturday afternoon I called the Door and Fence Store and talked to their on call on the first try. We agreed that they would come out Monday morning and fix it. I got home Monday night and it works and was quieter than before. Great job, great response, fair price.

Je
Review №38

They were fast, excellent service, and priced right. Would recommend to anyone!!

Ro
Review №39

Very fair pricing and our service tech worked so hard and did a great job on an extremely hot day in our extremely hot garage.

Wi
Review №40

Great response to get my door functional till the new one arrives, 100 plus MPH winds do damage.

To
Review №41

They were easy to work with in finding the right style of garage door to replace our old ones. The quality of the insulated doors look great and the installers did an amazing job.

Da
Review №42

Very responsive and experienced.

Di
Review №43

Their staff responded quickly and efficiently. They also provided education on preventative care.

Ka
Review №44

Fantastic work.i highly recommend the door and fence store.

Ke
Review №45

Wood highly recommend! They were easy to work with, professional and communicated every step of the way! THANKS!

Ch
Review №46

We have been using Door and Fence store for over 13 years. Their quality of work is great and they are always professional. They respond quickly to our calls. One draw back... like everything else, they have gotten more pricy.

Sh
Review №47

Have used them on numerous occassions! Excellent work and reasonable pricing. In this instance, spring broke on garage door, they came out the same day that I called and fixed it completely! Great employees that are knowledgable, friendly and helpful! Wouldnt call anyone else!

Ma
Review №48

Very responsive when you contact them. Super high quality work. Have had several projects done with them now. Always quick service.

Sc
Review №49

Good communication and installation of new garage door opener.

Ne
Review №50

Prompt service and well done

Su
Review №51

Service was prompt and excellent. The service provider was knowledgeable, courteous, and his priority was our satisfaction.

Ma
Review №52

I needed a safety sensor kit for my garage door; they were close by and I figured they do this all the time so they should get better prices for buying in volume - they had a different perspective - that the convenience of right now was worth over twice the going rate. I should have done a little homework first rather than making an assumption - could have gone down the road five minutes and picked it up for less than half the price ($35 less). I suppose I should thank them - now I know when purchasing bigger ticket items I should look else where as they seem to be opportunistic relative to their ethics in business practice.

Ma
Review №53

Came right out after a storm and took care of our door on the fire station. GREAT JOB FOLKS!!!

Wh
Review №54

The crew completely transformed our backyard and fully exceeded our expectations. The guys were polite, hard working and cleaned up after themselves. We couldn’t be happier with the work!

Lo
Review №55

I had a privacy fence installed and the guys were great! Very nice, professional, and did a wonderful job!Would definitely recommend The Door & Fence Store!!

Ri
Review №56

Great service. Top notch quality work.

Sc
Review №57

The Door and Fence Store successfully repaired my chain-link fence in a prompt manner.

Su
Review №58

Great customer service from the techs on our job!!!

Li
Review №59

We left a message on their website on a holiday asking them to fix the broken spring and cable on our garage door. When we came home from work the next day, our door was fixed, just as we asked. This is great service at a fair price. We are happy customers!!

Be
Review №60

The Door & Fence Store really impressed me today! My garage door spring snapped so I did then next logical thing and I googled to find someone who could fix it. The Door & Fence Store came up as the 1st option so I sent a quote request online, and with in 10 minutes they called me! They had an installer at my house less then 2 hours later. He was friendly and helpful and had the job done in no time at all, and after he was finished he took the time to tell me what I need to do in the future to maintain the doors. Thanks The Door & Fence Store, you guys Rock!

Ta
Review №61

Very quick to fix / repair my door that I backed into. Always friendly.

Jo
Review №62

Did my garage door in Nevada. Quality work and good customer service. Came out later to make adjustments and were really nice about it.

Ti
Review №63

The springs broke on my garage door and I was unable to get my car out. The Door & Fence Store squeezed me into the schedule and replaced both springs and a hinge that I didnt notice was broken. Also checked everything out and lubricated rollers and hinges. Very quick and professional.

je
Review №64

I was not happy when they stopped work on the first day. I explained what the problem was and they made it right. I am very pleased with the completed project.

Ta
Review №65

High product and application knowledge along with excellent customer service. We have bought several new overhead doors and had some repaired and are very satisfied with the their products and work.

Ju
Review №66

Recently the gate broke after years of good service, they replaced our gate quickly. They repositioned the gate and did the work well.

Pa
Review №67

Been using them for years for new and remodels. Wouldn’t use anyone else. Fantastic!

Ca
Review №68

We have been customers of the Door & Fence Store for over 25 years. They respond quickly when youre in a bind and always give professional service in restoring your door to working condition.

Ji
Review №69

Fast service, saved me some $$$$ and did the job right. The bill was LESS than I expected

St
Review №70

Friendly and knowledgable with great service.

th
Review №71

They were honest, very detailed, and got the job done really well.

Ri
Review №72

A quick response for garage door repair at a reasonable price.

DA
Review №73

I have used them for four overhead doors. They always provide prompt and professional service.

Fe
Review №74

Very professional, prepared and took care of the problem very past. I strongly recommend the Door and Fence Store

Gu
Review №75

Door opener shelled out on a morning I had to leave town. I spoke with Shannon, (on my way to a business trip) about a opener(s) and the team came in that day and did an excellent service on replacing.

Ti
Review №76

Called to have someone come out to Boone for an estimate. Once I received a call to schedule the estimate, I asked of they could come out on a weekend since I work M-F, 7am-4pm. They told me that they do not do estimates on weekends, only M-F, 9am-3pm. Once again I asked if there was any way to schedule a weekend, and was told no. I replied by saying I would find another company that could work with me. Ok, have a nice day he said.

Ke
Review №77

They were very fast to get the job done, and it works great!

Je
Review №78

The people at The Door & Fence Store are as helpful as they come! They have always been tremendously courteous and provide great service!

Jo
Review №79

The guys were prompt and thorough to get to the problem.

Pa
Review №80

Beautiful fence!

St
Review №81

Excellent service. Great business to work with.

Ra
Review №82

Very professional. Top notch workmanship!

Br
Review №83

Very good work, quick, friendly, and priced right.

De
Review №84

Look at my door..says it all

Si
Review №85

Fast and curtious service!

Ja
Review №86

Great to work with!

Gr
Review №87

Came within an hour of my call

Information
15 Photos
87 Comments
4.9 Rating
  • Address:2316 230th St Suite #304, Ames, IA 50014, United States
  • Site:https://doorandfencestore.com/
  • Phone:+1 515-292-4292
Categories
  • Garage door supplier
  • Door supplier
  • Fence contractor
  • Fence supply store
  • Garage builder
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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