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Mattress Firm Amherst Plaza
131 NH-101A, Amherst, NH 03031, United States
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Mattress Firm Amherst Plaza
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Ja
Review №1

The guys had just what I needed, in stock, I took it away immediately at just the right price, great quality and I am very satisfied. The sales assistant was knowledgeable friendly and helpful and very efficient.

Ma
Review №2

Really great and responsive service. We took a long time to decide and finally buy what we wanted. Didnt matter, they were very patient and worked with us. Very happy a week later with our new purple setup.

Tr
Review №3

Ryan in the Amherst NH store was awesome! Very knowledgeable and professional. He listened to my needs/price range and advised accordingly. I’m very happy with my purchase and wouldn’t hesitate to do future business there.

Su
Review №4

I’m kind of a typical grumpy New Englander and the two salesmen were super kind. They let me wander without being pushy to sell to me. Then when he noticed I was looking at the sales section, he suggested a different floor model option at the exact same price. I was very impressed that he did not try to upsell me. I felt like the guy was honestly trying to help me find something that worked for me. I would definitely suggest this place.

Ch
Review №5

The service was great they answered all the questions we had and gave us more information than we knew we needed very pleasant to work with and it was a great experience on purchasing such an important piece of furniture.

Da
Review №6

We loved our experience at Mattress Firm. We always said buying a mattress was like buying a car - we hated how the sales staff attacked us at the door. But we really appreciated the knowledge and patience of Renee. I had a specific need and was quickly guided to the one that was comfortable and steered away from any where I was visually not a fit, regardless of the price. We were listened to and respected.

Ro
Review №7

The team at Mattress Firm in Amerst New Hampshire was competent and very friendly. We had a great customer experience. I know we will come back next time we need to purchase a new mattress

Re
Review №8

Julie was excellent from the moment we walked through the door. She listened to what we came in looking for and as we started testing beds paid attention to the feedback until we found the perfect fit. She was friendly, knowledgable, and kept in mind my special needs while looking around. I now have the perfect bed for when I move into my new home.

Sa
Review №9

We had a great experience at Mattress Firm today. Ended up buying a beautiful mattress. Will be delivered in a week or so. The employees were very helpful and informed. Cant wait to receive our new mattress!

Ry
Review №10

This location is very highly recommended! Best mattress shopping experience in a long time! We were welcomed into the store immediately but never pressured. We felt welcomed. Mr. Leif assisted us in trying more that 10 mattresses. He has more than 20 years experience in the industry and it showed. We left after purchasing two mattresses both at an excellent value and we are educated shoppers. Thank you Leif! Also, I left my sunglasses on a mattress and he walked them out to the parking lot!!

Mi
Review №11

Had a great experience at the Amherst, NH Mattress Firm. Julie the store manager took over 2 hours with us to find the perfect mattress match. She was open and informative with no sales pressure but rather provided information on the importance of selecting the right mattress for comfort and better health. Overall a great experience. Renee helped us with the processing of our order and was very helpful and kind.

Mo
Review №12

Bill was amazing! He thoroughly helped us find the right mattress for us. He explained the different mattresses, the different technologies and the science behind it. He walked us through the whole process perfectly and had the right balance of informing but not being overwhelming or like a car salesman.

Ca
Review №13

Young lady was very helpful! I would go back to mattress Firm when I need new mattresses.

Me
Review №14

It was the funniest mattress shopping experience ever! We can’t wait for our new bed to come in!

St
Review №15

I had a fantastic experience while shopping for a mattress this past weekend. Our sales person, Ryan, was super knowledgeable and helpful, not pushy in any way (I hate that!) He attended to us but left us alone to discuss options without feeling pressured. He made the process so easy. We ordered on Saturday and had our mattress by Monday. Ryan also went above and beyond to price match as I had found a competitor’s coupon, and he honored it and matched the price. We love our new mattress! Will definitely recommend Mattress Firm to others and want to commend Ryan for his excellent customer service!

Ce
Review №16

The guy that worked with us was very good he took his time answered questions expaned everything he had us try quite a few beds I would recommend him to anybody it is a great store land great pricels

Er
Review №17

Salesmen Steve was very knowledgeable, helpful, friendly and didn’t put any pressure on me to buy. The store had what i wanted in stock with fast delivery. He also checked price matches to ensure i was getting the best price available.

mi
Review №18

I actually enjoyed my bed buying experience at mattress firm. I had the pleasure of working with either a regional or district manager I dont remember which, but his knowledge and friendliness made it a pleasant experience in this covid world that keeps us isolated. He wore a mask, socially distanced and still manage to make me feel welcome and like a valued customer.

La
Review №19

The gentleman we met with was knowledgeable and very professional. I would recommend Mattress Firm more than any other. Polite and friendly service

Je
Review №20

I had a very pleasant expert here buying some purple pillows. Will be back when we are ready for a mattress.

Ch
Review №21

When it comes to searching for and purchasing the right mattress I couldnt have asked for a better experience. Bill was incredibly knowledgeable and patient. He took me through the array of mattresses and helped find the ideal fit. Shopping here is an experience worth both the time and money. I would recommend this store (and Bill) to anyone looking to improve their sleeping situation.

Em
Review №22

Great service overall; they helped me find a great mattress for a good price.

Jo
Review №23

Ryan was great! He answered allof my questions and was very helpful with helping me select 2 new mattress protectors. OUTSTANDING service!

Ka
Review №24

I had a very positive experience at Mattress Firm. Julie was very helpful and friendly.

Da
Review №25

Very quick service, personal, Ryan made it painless to achieve a good night sleep

Ma
Review №26

Ryan was very knowledgeable. Great experience.

Ja
Review №27

Just spent a good chunk of money to upgrade our sleeping situation, which was long overdue. We knew we wanted Purple, which is priced locked by Purple so no wiggle room there, but Bill helped us find some savings elsewhere and also get us exactly what we were looking for. Bill was highly knowledgeable and professional, and didnt go full court press and block the door to close the sale... very refreshing from a chain business. He also worked after we made the purchase and left to move up our delivery date. Great experience - highly recommend this location!

Ph
Review №28

Great experience. Bill was patient with us and very knowledgeable. Thanks!

de
Review №29

This is a great store to shop at .very happy with my sales person(ryan) easy, no pressure sale ...overall very happy cant wait to get my new bed..

Gl
Review №30

Experience was fantastic. Simple, quick and informative. Thank you

Ni
Review №31

Great, knowledgeable, and efficient service. Would 100% recommend for anyone looking for a mattress

Jo
Review №32

Everyone was great, highly recommend

Ji
Review №33

Ryan was incredibly helpful, patient, and personable! He spent over an hour with me and my boyfriend, helping to identify our sleep habits and patterns to make sure wed be happy with our purchase. Ryan was extremely knowledgeable about each mattress in the store. Ill be recommending him to all of my friends and family!

Di
Review №34

Ryan was very patient and helpful as we decided on which mattress to purchase

Sa
Review №35

Ryan was so helpful and a pleasure to work with-he made buying a new mattress along with all the necessary protections and support a breeze! We really appreciated him taking the time to answer questions and his knowledgeable service. We would totally recommend anyone Ryans way after our excellent experience.

To
Review №36

Bill was super nice and helpful! Very knowledgeable on his products! Bill was also very patient with my girlfriend and I!

Gr
Review №37

Absolutely awesome bed buying experience! Ryan and Ryan are excellent salesmen and very personable. It helped make the task of buying a new bed very easy and painless. Well definitely be back when we need another, and well be sending our friends and family their way!

Me
Review №38

Had an awesome experience getting a killer mattress here - Drew and Ryan are the best and really know their stuff! They had tons of name brands at unbeatable prices, and really educated us on what was our biggest purchase to date so we could decide with confidence. If you need a mattress, dont bother going anywhere else!!!

Ar
Review №39

Ryan helped us out with everything, to the financial part to helping pick out our familys bed for everyone. The staff was also very nice when my son started getting a little restless and directed him to a bed for him to try. That moving bed kept him busy. I will set recommend this place to anyone and I def will be going back when I need a new bed again.

Em
Review №40

Lynn was so helpful and made sure we picked the best option for bringing the mattress home. She was helpful in finding me the perfect bed and let me know about a price match guarantee they offer. She suggested a mattress cover since I had pets and it would prolong the life of my bed. I recommend coming here when bed shopping

El
Review №41

Amazing, this was my first time buying a bed and Lynn was wonderful. She was very knowledgeable and I felt like she really listened to me and that I was looking for. I cant wait to get my bed!

An
Review №42

I had a phenomenal experience with Cliff. He took at least 45 min on the first day to listen to my concerns and my preferences for purchasing a new bed. For each bed I slept on, he would analyze my posture and position and we would together decide whether it was good fit for me. He wasnt afraid to be honest and provided me with little known facts about mattress selection, unlike the most sales people who are just looking to score a quick sale and dont care what you end up with as the final product. Despite the fact that I did not make the purchase and asked for a day to think about it, he approached me with the same willingness and patience the next day when I came in to make my decision. He really took care of the customer (me) through and through. It is hard to find such genuine salespeople and I will definitely be letting my friends and family know that this should be the only place they go to for their next mattress!

Jo
Review №43

Excellent knowledgeable staff! Great experience purchasing!

li
Review №44

Sean was awesome to work with.. he went out of his way to make sure I was completely satisfied!! Would definitely come back to buy!!

bo
Review №45

Very helpful, no overselling, thank you Ryan

Mi
Review №46

Just bought a great mattress from Mattress Firm for my daughter. Excellent customer service and the quality of the mattress is great. Ask for Ryan, he is very knowledgable and helpful!!

Jo
Review №47

Ryan is amazing greatly skilled in listening to and addressing all of my concerns and sleep issues. I highly recommend Ryan for anyone needing a great nights sleep.

Ca
Review №48

My partner and I bought a mattress which turned out not to be the mattress for us, once again Drew came through and helped us find the perfect mattress, we love it, thank you Drew for your great customer service and helping us find what we were looking for.

Ly
Review №49

Carlos was exceptionally experienced in his knowledge of his product that he is selling he shopped around for me throughout the store and gave me the best deals money could find I thank him with all my heart.

S
Review №50

Kayleigh was amazing and Klaus was great too! My wife and I found a bed with Keyleighs help that we loved (Purple 4 King). Purple makse a unique bed that has become very popular so we had to wait a short while for delivery. Kayleigh worked with the Purple sales Rep and we actually got the bed a week earlier than I had expected.Top notch service, knowledgeable staff and low pressure sales assistance. We took delivery a couple of days ago and couldnt be happier with the bed and the delivery service. I highly recommend Mattress Firm at Amherst Plaza!

je
Review №51

Carlos definitely helped me out with finding a bed and price range that works great definitely coming here for my next bed

Ch
Review №52

Awesome service and Ryan answers all your questions and helps more than anybody else. Just ask for him if you are looking for a good mattress and pillows!!!!

Ch
Review №53

Drew was great - second mattress Ive purchased from him and the service was great. Id encourage anyone to seek his easygoing and honest salesmanship.

Ma
Review №54

Great service

Ti
Review №55

Ryan and Suzanne are amazing. Cant wait to get into our new bed..

La
Review №56

Great Customer Service! Ryan was very friendly and patient as my fiance and I decided on a new mattress.

Li
Review №57

Very happy with the service and lynn was very knowledgeable and helpful. will definitely go back when replacing other mattresses .

Ry
Review №58

Clean new store with knowledgeable sales associate. Ask for Lynn she is awesome!!!

Ra
Review №59

Amazing service. Answers all questions. Ask for Ryan when you go in.

Ha
Review №60

Lynn was very nice to us.she was very knowledgeable about Firm Mattress and help us found one.

Be
Review №61

Lynn at mattess firm amherst was super helpful and the selection of products was great. Thank you!!

De
Review №62

The salesman was great!!

Jo
Review №63

Excellent service very helpful no hard sell

Sa
Review №64

Great service- thanks Drew and Ryan !

Su
Review №65

Ryan was great! Great service!

Gi
Review №66

Drew and Ryan were awesome!!

Jo
Review №67

If you want to be harassed by the salesperson then this is the place

Pr
Review №68

Good place but expensive mattresses

Mi
Review №69

Quick and easy experience

Ma
Review №70

Ryan was a pleasure to work with

Sa
Review №71

Ryan is the bomb

Information
17 Photos
71 Comments
4.9 Rating
  • Address:131 NH-101A, Amherst, NH 03031, United States
  • Site:http://stores.mattressfirm.com/nh/amherst/mattress-stores-amherst-nh-8047.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=zRemainder&utm_kxconfid=uflnw2ovk
  • Phone:+1 603-579-4700
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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